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Mary Jane Heider◦ Director, Academic Computing◦ [email protected]
Judie Littlejohn◦ Online Learning ◦ [email protected]
Welcome and Introduction
Contact your instructor◦ http://faculty.genesee.edu/
Contact Mary Jane◦ [email protected]
Contact the Help Desk◦ [email protected]◦ 1-866-614-5004 (toll free, 24x7)
When in Doubt
Get the textbook “Go to” class faithfully; log in regularly
◦ Your instructor can see when you log in Attend any in-person sessions faithfully Read the syllabus; note important dates
◦ Tests, homework, reading assignments Be prepared for a lot of work on your own Expect to spend 15-20 hours per week on a
single class
Taking An Online or Hybrid Class
Use the polling option and tell us if your class is hybrid or fully onlineA. Fully OnlineB. HybridC. Don’t know
(If you have more than 1, pick the one you have questions about!)
If you have a hybrid class, do you know when your first class meeting is?◦ Do you know when all of your class meetings are?
Your class
Start with the syllabus and/or do not hesitate to ask your instructor!
Most likely one of the following:◦ Blackboard Assignment◦ Blackboard Email◦ Blackboard Messaging◦ Blackboard Discussion◦ Publisher Web Site◦ Genesee Email◦ USPS mail◦ Fax
Turning in Assignments
◦ Genesis Login Genesee email – Gmail inside Genesis
◦ Network Login
Same username for both; may not be the same password initially
Use the password reset inside Genesis to synch the passwords
Publisher web site may be another
Your NetID and Password
Most current browsers are supported◦ Internet Explorer◦ Firefox◦ Chrome◦ Safari
If one doesn’t work, try the other. Have 2 installed for that purpose. If you get “Browser Problem”
◦ Click continue
Browsers
Check your Genesee email regularly Many instructors will only take messages from
Genesee email◦ Only use your personal email (Yahoo, email, roadrunner) in an
extreme emergency◦ The Help Desk is open 24x7 to help you log into your Genesee
Identify yourself: “Mat 129 student” Put your name in your email Explain fully; too much is better than not enough
Be patient in expecting an answer
Genesee Email
Genesee Email
Your Email username is the same as your Genesis username
The email address takes the form: [email protected]
If you want to get your email on a mobile device, click the link to “Get mobile connection info” and follow the directions there.
On Campus◦ To log into any computer
At a distance◦ To access the library online databases
NetID and logging in
My Genesis – access to “Banner Self Service”
My Courses – access to course materials Email – access to your Genesee email
Genesis Links
Information and links to courses
Look for the On Demand Learning Center in the right column
You should see all of your courses.
My Courses Tab
Known as “Blackboard” or “My Courses” interchangeably
Poke through all the links◦ When in doubt go to the “home” page
My Courses
Look for your syllabus first◦ Home page or in a Learning
Module◦ Every course will be different
Disappearing Menu!
Blackboard Menu
Messaging stays within the course – you need to log into your course to see the messages
Email goes externally to your Genesee email
Be careful of the wording – which is your instructor really using?
Email And Messaging
The Assignment tool may be how you submit homework/papers◦ Watch for file format requirements◦ “RTF” – in your word processing
software, click on File > Save As and look for “Rich Text Format” as an option
◦
Assignment Tool
Watch the date and time you are given All times are local (Eastern Standard) READ THE INSTRUCTIONS!
Assignment Tool
There can be lots of material here
Read it ALL; do not assume they are all the same
There is usually critical course material found here
Learning Module
This means Quiz and Test Watch the dates and times
available◦ No link means it’s not available
Assessments
Tutorials◦ http://ondemand.blackboard.com◦ Look for “Student on Demand Videos”◦ Short videos on many topics
◦ Pay special attention to: Discussions Email / Messaging
Blackboard Learn
If you don’t have the textbook, get it NOW! Look for the syllabus Make sure you can log into: Genesis,
Genesee email and network If you need a publisher access code, get
that now Ask questions
What next?
Call the help desk to report problems◦ 1-866-614-5004
They will happen! Look for info… Read the blog:
maryjane47.wordpress.com Help desk online: hd.genesee.edu “Like” us on Facebook:
◦ www.facebook.com/GeneseeCommunityCollege
Follow us on Twitter:◦ Sunygcc (general info)
Call the college and listen to the message◦ 1-585-343-0055 (mostly weather related)
Technical Problems
Contact your instructor Contact Mary Jane
Contact Judie◦ [email protected]
Contact the Help Desk◦ [email protected]◦ 1-866-614-5004 (toll free, 24x7)
HELP!