¿ Qué Pasa? N E W S L E T T E R CONTENT DECEMBER 2016 ------------------------------------------- IN MEMORY Former owner Robert Warren Barnes Sr. passed away. PAGE 2 ------------------------------------------- CHANGES AT THE INN Take a look of what you might have missed during 2016. PAGE 3 ------------------------------------------------- MORE FLIGHTS TO MAZATLAN Live in Front of the Ocean PAGE 4 --------------------------------------------------- NEW FACES AT THE INN See a few of the new managers working to with us PAGE 5 ------------------------------------------------ CULTURA MAZATLAN Theater, music & arts all year round PAGE 6 ------------------------------------------------- A MESSAGE… Our members express their feelings about the start of this new era. PAGE 7 The INN Beach Hotel Mazatlan, The Inn at Centro Historico, Colegio SAM by Anglo, HIT Gas Stations, Alamo Car Rental, CL Capital, Construction Company Coseco and Grupo ArHe received Great Place to Work certification in September. Olga Prado, The National Company Director of Great Place to Work Institute, explained the evaluation consists of five divisions: credibility, respect, impartiality, fellowship and pride. Which were approved successfully. “The results were extraordinary which is something hard to achieve in other companies” she expressed. This recognition formalizes the excellence in a workplace. WE ARE HAPPY TO BE GREAT PLACE TO WORK CERTIFIED!
Transcript
¿ Qué Pasa?
N E W S L E T T E R
CONTENT DECEMBER 2016
-------------------------------------------
IN MEMORY Former owner Robert Warren
Barnes Sr. passed away.
PAGE 2
-------------------------------------------
CHANGES AT THE INN Take a look of what you might
have missed during 2016.
PAGE 3
-------------------------------------------------
MORE FLIGHTS TO MAZATLAN Live in Front of the Ocean
If you have not been around in the last year, here are a few updates on what’s going
on at The Inn!
¿Qué Pasa? December 2016
This year, certified Yoga teacher Natalia Tienhaara will offer classes Tuesdays and Thursdays from 8 to 9am. The class is for all levels and all ages. This class is a nice energetic
morning class to start your day. Mats will be provided! Cost of the class is a $5 dollar tip. Only bring
water and a towel to put on top of the mat.
The Inn at Centro Historico is OPEN! Located just a few steps away from Plaza Machado, The Inn at Centro Historico provides comfort to our guests that are interested to know more of Mazatlan’s history. Coming next year Papagayo at Centro Historico will
open its doors to offer a variety of dishes for your pleasure.
As you already know we have been working on an ongoing effort to give you the best service which is the reason Papagayo Restaurant had renovations inside and out that will be reflected the next time you sit to enjoy your Sunday Brunch with us.
Also the front side of the hotel has been renewed. While the new project for the new tower is being developed, we are working a new design for the front of the hotel, you will be surprised with the result.
A new model for the up coming tower is being constructed in the garden area. Soon you will be able to take a glance of what The INN has prepared to offer you!
We are proud to introduce you to our new addition to The INN – our 77 foot yacht, The Pegasus. This is part of our new points program. Check with our Vacation
Ownership Department to find out how you can enjoy a day on this beautiful yacht.
Have you ever considered taking a ride on a bicycle through Mazatlan’s famous beach walk? Well now is
your chance! We have brand new bicycles ready to take you all around town. Check with our Concierge for the rates and choose the best option for you and your party.
LIVE IN FRONT OF THE OCEAN
¿Qué Pasa? December 2016
MORE FLIGHTS TO MAZATLAN!
On October 03rd, Aeromar company started a new
connection from Tucson, Arizona to Los Mochis and
Mazatlan creating a new opportunity to extend the business
and cultural tourism.
Customers will be able to travel 4 days a week on Monday,
Thursday, Friday and Sunday. With capacity for up to 1,200
passengers per month this route starts from Guadalajara
connecting Mazatlan, Los Mochis and Hermosillo.
Also, Sunwing Vacations is delighted to be offering more vacation packages departing directly from
Winnipeg with the introduction of new weekly, direct flight services this winter. Customers that opt for
Mexico's picturesque Pacific Coast can take advantage of a weekly Friday flight service to Mazatlan
between December 15, 2016 and March 31, 2017.
Torre eMe, is a project designed to give a high view of
the ocean, apartments that will offer great comfort and
sophistication.
The 15 floor building has 111 condos, 3 Penthouses and 4
Junior penthouses; 124 parking spaces located in the
basement providing security to our residents. Torre eMe
also has all the services required for a fabulous stay, 2
elevators for each tower, private GYM, sauna, pool and
a small shopping center on the ground floor.
THE BEST & ONLY WAY TO SEE MAZATLAN
Rent a car with ALAMO and be your own Tour guide. Explore along the “Malecon” and through
picturesque Streets in downtown and Old Mazatlan. Plan a different route and visit a few of Mexico’s
“Magical Towns” such as El Quelite, Concordia o Copala.
As member and guest of The Inn At Mazatlan you have
access to specials PROMO options with Alamo Rent A Car.
Promo Code INN39 Get a 4 door, automatic and air conditioned
compact car for just 39.00USD daily rate.
Includes: Free mileage, waivers, protections and Taxes.
Promo Code INN4X3 Enjoy 4 full days of any size car rental and just pay 3 days.
Promo Code INNUP Get an UP GRADE of your reserved car with NO extra charge.
All promotions are exclusive for the INN AT MAZATLAN members and guests. Promos don't apply with other specials or promotions as well with discounted rates. All Promo Codes are under previous reservation and availability.
JAVIER ESQUIVEL – Grupo ArHe Hotel Division Manager With over 35 years of experience, Javier Esquivel became our General Director. Previous to his arrival at The INN he worked as General Manager for Spanish Hotel Chain NH in Puebla. Over the past 20 years he also Managed renowned hotels such as Holiday Inn and Crown Plaza in Guadalajara; Mariott and Hampton Inn by Hilton in Monterrey and Quinta Real in Guadalajara and Acapulco. His vast experience and leadership has been reflected in great results during 2016.
ING. JAIME PATRON ARREGUI – Project Director Ing. Patrón has 30 years experience in the Vacation Ownership industry. He started as a sales person at Pueblo Bonito and later was invited by Ernesto Coppel to participate in owning part of the Marketing company
at Pueblo. His experience entails Project Director at Luna Palace and later Director of Sales and Marketing at Hacienda Del Mar for 9 years. We are fortunate to have him at The Inn since January 2016.
JESUS OSUNA – Director of Sales and Marketing Sr. Osuna began his career in 1981 as a sales person at The Inn at Mazatlan. He then moved to El Cid where he was Sales Manager for 28 years. We are pleased to have him back with us taking on the responsibility of Director of Sales and Marketing for The Inn Vacation Club.
MÓNICA TIRADO LIZÁRRAGA – The Inn at Centro Historico Manager On September this year Mónica returned to The INN family as Manager of Operations at The Inn Centro at Historico. She has a degree in Tourism from the Universidad Autonoma de Sinaloa. She has a lot of experience since she previously worked for The Inn at Mazatlan for 8 years at the Front Desk among other areas. We are happy to have her back on our team!
HORACIO ESPINOZA – Executive Chef Horacio is our new chef at The Inn Beach Hotel and at The Inn at Centro Historico. He started years back here at The INN helping in the kitchen and then he studied French cuisine at Le Cordon Bleu in México City. Horacio worked in several hotels and restaurants in the Riviera and Mazatlan until he finally returned to The INN as Executive Chef. Horacio would like to invite you to enjoy the wonderful dishes he has designed especially for you.
JAIME DEL RIO – Food and Beverage Manager Please welcome Jaime Del Río who is originally from Mexico City and graduated from Disney University in Orlando Florida. His experience includes several hotels and restaurants such as NH Collection Monterrey, Blossom & Chester London, Mundo Fresco, Fiesta Americana and Quinta
Real Acapulco. He also has a Cristal Certification , HACC and a Hands On Leader Ship certification just to name a few. We are very glad to have him joining us on our team and we wish him a great start at The INN!
¿Qué Pasa? December 2016
timeshare weeks at The Inn. Rather
than trying to work trough RCI to
bank your week for future use at The
Inn, you can do it directly thru The Inn Vacation Club. Use this valuable
tool to get the most out of your
ownership. If you know
you won’t be coming,
and don’t want
to lose this week
of your time,
make sure
you call and
notify us no later
than 30 days in advance of your
scheduled arrival. A non-refundable/ non-transferable fee of $150USD is
due at the time of each exchange.
CULTURA MAZATLAN
From October to December and from March to June,
Mazatlan is filled with music and art. A great variety of
shows that offer to locals and tourist who want to enjoy
a little more than just sun and beach.
Tickets for the Mazatlan Cultural events are on sale at
the box office of the Angela Peralta Theater, from 9:00 a.m. to 3:00 p.m. and from 5:00 – 7:00 p.m., or through
an on-line sales system at www.culturamazatlan.com
Please ask our Concierge about more information on
prices for any event you would like to attend.
Also every year we have Artwalk a free self-guided
walking tour of artist studios and galleries in Mazatlán's
Centro Histórico..
¿Qué Pasa? December 2016
Meet the artists, enjoy refreshments, and view a wide
variety of mediums including painting, printmaking,
sculpture, photography, stained glass, mosaics and
jewelry. It is a great way to experience the art and
architecture in the Old Town with all of its colorful
charm.
Artwalk happens on the first Friday of every month,
November thru May, from 4 to 8pm. Balloons and
banners mark each location.
Free maps of the participating sites are available in
stores, hotels and restaurants, and on the official
website where one can view the artists' work.
The 119th edition of Mazatlán’s Carnival, the third most
important according to Forbes Magazine, will be
celebrated from February 23rd to 28th, 2017.
HELPFUL HINTS
CONTINUE BOOKING EARLY We are working hard to balance
the needs of these new visitors with
the needs of Vacation Ownership
family and intend to be mindful of
both. To ensure your continued
satisfaction, please book your rooms
as early as possible (up to 10 months
in advance). We cannot guarantee any reservations made within 30
days of your arrival.
INTERNAL EXCHANGE PROGRAM For fixed owners, if you would like to
visit The Inn at a time different than
your regular week, you may
exchange your unit for the same
type of unit in another week, on a
space available basis. The exchange can be made up to 12
months in advance but must be
made at al least 60 days before your
regular week begins. Maintenance
fees for the year being exchanged
must be paid in full prior to any
exchange. A non- refundable/non-
transferable fee of $150USD is due at
the time of each exchange.
INTERNAL BANKING PROGRAM In our ongoing efforts to provide you
with excellent customer service and maximum enjoyment of your
timeshare ownership, we offer
an Internal Banking Program for your
6
¿Qué Pasa? December 2016
Other Useful Information
Tips for the maids A lot of Members are not sure what would be an appropriate tip for the Maid during their stay at The INN. We have made it easy for you! At the time of Check In, you will be asked if you would like to leave a minimum daily tip of $3.00 USCY for her services. This is completely optional.
Third party credit card payment Credit card payments will no longer be accepted from third parties. In order to pay by credit card, the card holder must be an Inn Owner or a registered guest. Credit card regulations prohibit us from accepting credit cards from persons who do not have a direct business or contractual relationship with us. If a family member, relative or guest will be using your unit and paying fees on your behalf, please send a written authorization so we can accept their credit card payment. We apologize for any inconvenience.
All resales are NOT the same Beware that some features do not transfer and restricted use periods cannot be changed. If you are picking up a resale somewhere, call us to verify what rights will transfer with your purchase. No transfer documents from resale companies will be accepted unless properly executed and notarized.
Airport Transportation For transportation service from the airport, we suggest Playa sol Tours, with whom you can book directly by e-mail at [email protected] or by calling toll-free: 1-800-680-6951 King David Tours is another great option for transportation. You can call and do your own reservations at 1-866-438-7097 or by email at [email protected]
Accurate Information Since we are sending much more of our correspondence out by email, including the newsletter, it’s very important that we have the correct information in our system. If you have a new email address, mailing address or phone that you would like us to use, please notify us at [email protected]
A message from our members and
friends… We want you to know that all of your comments are deeply
appreciated. Here is a letter from one of our members during
their most recent visit. They wanted to share how they feel
with all the changes and the start of a new era at The INN.
As you will see others shared the same feelings and decided
to sign the letter as well. We look forward to seeing you all
again next year!!
Happy Holidays! - From The Inn Vacation Club Staff
