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“we're good at making sure we do most of these things most of the time, but we're not good at doing all of them all of the time.”
-Atul Gawande, MD
“…because each slip represents an opportunity for harm to your love ones,”
-Alex Haynes, MD Harvard School of Public Health
three central problems in surgical safety
unrecognized as a public health issue
lack of data on surgery and outcomes
failure to use existing safety know-how
Four Categories for Surgical Four Categories for Surgical Standards:Standards:
CONTROL OF INFECTION AND
CONTAMINATION
ANESTHESIA AND PATIENT
MONITORING
SURGICAL OPERATOR QUALITY ASSURANCE
WHO’s 10 Objectives for Safe SurgeryWHO’s 10 Objectives for Safe Surgery
1. The team will operate on the correct patient at the correct site.
2. The team will use methods known to prevent harm from administration of anesthetics, while protecting the patient from pain.
3. The team will recognize and effectively prepare for life-threatening loss of airway or respiratory function.
4. The team will recognize and effectively prepare for risk of high blood loss.
5. The team will avoid inducing an allergic or adverse drug reaction for which the patient is known to be at significant risk.
WHO’s 10 Objectives for Safe SurgeryWHO’s 10 Objectives for Safe Surgery
6. The team will consistently use methods known to minimize the risk for surgical site infection.
7. The team will prevent inadvertent retention of instruments or sponges in surgical wounds.
8. The team will secure and accurately identify all surgical specimens.
9. The team will effectively communicate and exchange critical information for the safe conduct of the operation.
10. Hospitals and public health systems will establish routine surveillance of surgical capacity, volume and results.
London, UK EURO EMRO
WPRO I
SEARO
AFRO
PAHO I
Amman, JordanToronto, Canada
New Delhi, India
Manila, Philippines
Ifakara, Tanzania
WPRO II
Auckland, NZ
PAHO II
Seattle, USA
International Pilot Study 8 Evaluation Sites - Nearly 8,000 Patients
Site CasesInpatient
ComplicationInpatient Death
1 524 11.6% 1.0%
2 357 7.8% 1.1%
3 497 13.5% 0.8%
4 520 7.5% 1.0%
5 370 21.4% 1.4%
6 496 10.1% 3.6%
7 525 12.4% 2.1%
8 444 6.1% 1.4%
Total 3733 11.0% 1.5%
Outcomes at BaselineOutcomes at Baseline
Results - Process Measures Results - Process Measures Baseline Checklist P-value
Objective Airway Evaluation 64.0% 77.2% <0.001
Abx at 0-60 Mins Except Dirty Cases
56.1% 82.6% <0.001
Verbal Pt/Site Confirmation 54.4% 92.3% <0.001
Two IVs /Central Line if EBL≥500
58.1% 63.2% 0.32
Pulse Oximeter 93.6% 96.8% <0.001Sponge Count 84.6% 94.6% <0.001All Six Safety Indicators Done
34.2% 56.7% <0.001
Results – All SitesResults – All SitesBaseline Checklist P value
Cases 3733 3955 -
Death 1.5% 0.8% 0.003
Any Complication 11.0% 7.0% <0.001
SSI 6.2% 3.4% <0.001
Unplanned Reoperation 2.4% 1.8% 0.047
Change in Death and Complications Change in Death and Complications by Income ClassificationIncome Classification
Change in Complications
Change in Death
High Income 10.3% -> 7.1%* 0.9% -> 0.6%
Low and Middle Income
11.7% -> 6.8%* 2.1% -> 1.0%** p<0.05
Survey of Attitudes to Checklist Use Survey of Attitudes to Checklist Use Among Clinicians at Study Site Among Clinicians at Study Site (n=229)
The checklist was easy to use 78.6%
The checklist improved operating room safety
79.0%
The checklist took a long time to complete 18.3%
Communication was improved through use of the checklist
84.3%
The checklist helped prevent errors in the operating room
78.2%
If I were having an operation, I would want the checklist to be used
92.6%
Stanford University, United StatesStanford University, United States
• E/O Mortality declined from .88 to .80
• Reported Patient Safety Never Events (PSN) rose from 559 to 637
• Reported events due to errors/complications decreased from 35.2% to 24.3%
• Mean OR start to incision time was shorter
• There was improvement in the belief (SAQ) that all personnel take responsibility for patient safety
Tsai Thomas, Boussard Tinna, Welton, Mark, Morton, John. Does a surgical safety checklist improve patient safety culture and outcomes? [Abstract]. In: American College of Surgeons Annual Clinical Congress. 2010 October 3-7; Washington D.C. Journal of American College of Surgeons.
(N=12,247)
SURPASS Checklist, The Netherlands
• 100 item checklist implemented in 6 high performing hospitals
• Compared to controls the test hospitals had a greater than one-third reduction in complications and achieved an almost 50% reduction in deaths (from 1.5% to 0.8%)
(N=7,580)
de Vries EN, et al. Effect of a Comprehensive Surgical Safety System on Patient Outcomes. N Engl J Med 2010; 363:1928-1937
Veterans Health Affairs, United States
• Implemented a surgical team training program incorporating a modified version of a surgical checklist in the operating theatres of 74 facilities
• Experienced a mortality reduction of 18%
Neily J, Mills PD, et al. Association Between Implementation of a Medical Team Training Program. JAMA. 2010 Oct 20;304(15):1693-700
The Use of the WHO Surgical Safety Checklist and Cost Savings
• The use of the Checklist can generate cost savings for hospitals.
• The use of the Checklist decreased complications by more than 1/3rd in the original study published in the NEJM.1
• Cost savings from the use of the Checklist has the potential to save hospitals >$8,000 per surgical complication.2
1. Haynes AB et al. A surgical safety checklist to reduce morbidity and mortality in a global population. N Engl J Med. 2009 Jan 29;360(5):491-9. Epub 2009 Jan 14.
2. Semel ME, Resch S, Haynes AB, Funk LM, Bader A, Berry WR, Weiser TG, Gawande AA. Adopting a surgical safety checklist could save money and improve the quality of care in U.S. hospitals. Health Aff (Millwood) 2010 Sep;29(9):1593-9.
Virginia Mason Hospital- SeattleVirginia Mason Hospital- Seattle
• In order for the Checklist to work well it has to be used “right”- requires behavioral change
• Improving communication between all OR team members is critical to successful implementation.
2010 Annual Meeting of the American Society Anesthesiologists
Vision:Vision: That all SC hospitals and providers deliver safe, high quality healthcare in a caring and compassionate manner to
each patient, every time
Mission:Mission: To establish a culture of continuous improvement in the quality, efficacy and safety
of patient care across all healthcare organizations and
providers statewide
• Create an organizational culture of safety with engaged leadership
• Actively improve the quality & outcomes of evidence-based care for key patient populations
• Eliminate preventable serious adverse events and unintended patient harm
• Establish a patient-centered environment of care with open and transparent communication
• Built on a strong mission and strategic foundation
• Collaboration and shared accountability among key stakeholders- “seat at the table for everyone”
• Active communication and knowledge sharing
• Effective use of QI tools and methodologies
• Education built around active learning model
• Focus on measurable process and outcomes performance indicators
• Environment that encourages innovation
partners dr. atul gawande and the safe surgery 2015 team from harvard school of public health
pht services, ltd.
health sciences south carolina
blue cross blue shield of SC
almost 900,000 surgery cases in one year
364,000 inpatient surgery cases
523,764 outpatient surgery cases
Estimated 8,500 surgical related deaths per year!
2,893 patients’ lives could be saved!
FACT: Doctors can avoid complications if they use the surgical checklist.
if the checklist could reduce mortality by one-third in south
carolina …
visionEvery surgical patient in South Carolina will receive the highest quality and safest care in all surgical settings.
purposeDevelop an integrated system for hospital surgical teams that focuses on process improvement, establishing a just culture of open communication, learning and team work and reducing near misses and adverse events by providing the highest quality of care and the safest environment using evidence based medicine in the surgical setting.
safe surgery 2015: scsafe surgery 2015: sc
Establish a statewide multidisciplinary leadership team to guide and direct Safe Surgery 2015
Establish surgical safety teams in every hospital in SC
Provide a Team Training Program that can be accessed by any SC hospital or other surgical care provider
Implement a common set of standards/guidelines for team based surgical care built around the WHO checklist
Create a common statewide data base of key surgical safety process and outcomes measures/indicators
improvement aims
goalBy 2014 a modified version of the WHO Surgical Safety Checklist with team based communication will be used in every operating room for every surgical patient every time a surgical procedure is performed in the state of South Carolina.
100% of hospitals committed To date, all SC acute care hospitals with surgical suites have fully committed to implementing the surgical checklist.
Checklist Modification BasicsChecklist Modification Basics
• One size doesn’t fit all
• Need to have full team buy-in
• Don’t remove teamwork items
– Introduction of team members by name and role
– Review of specific patient concerns
– Discussion of key concerns before patient leaves the OR
• Does the entire team stop all activity at the three critical points in care?
• Does the team verbally confirm each item on the Checklist?
• Are the items verified without reliance on memory?
• Does the Checklist promote communication?
When You Use the ChecklistWhen You Use the Checklist:
Surgical point of contact completed the surveyOver 90% of hospitals responded that they implemented the WHO (modified) Surgical Safety Checklist in 81-100% of their hospital based OR roomsNeed to drill down further to determine if implementation of checklist processes are consistent in and among all SC hospitalsNeed more surgeons to be on board with the checklist75% of the hospitals feel that SURGEONS are the best group to help implement the checklistOver 60% said team training would help100% think the checklist has improved safety and 100% would want the checklist used on them
baseline assessment of hospitals
inpatient mortality rates
unplanned return to operating room within 48 hours
surgical site infectionsHarvard team to determine clinical data definitions of these three data components
Ask South Carolina Hospitals to track identified data components
Use SSI data reported through CDC NHSN system (HIDA program)
Explore data using administrative claims from Office of Research and Statistics (ORS)
key surgical outcome indicators
data subgroup
recommend hospitals track data measures for “unintended” consequences using existing state and national level data measures
data measures include:Surgical Care Improvement Project (SCIP): CMSSurgical AHRQ indicators: ORSHIDA infection measures: DHEC/NHSN
implementation effectiveness
• Safety culture assessment by all surgical team members
• checklist implementation/utilization assessment by OR managers and directors
• assessment of checklist application and team-based communication in each OR by circulating nurses
Will be distributed within 2011 with re-measurement
Use survey questions from the Safety Attitudes Questionnaire (OR Version)
Conduct survey to better understand attitudes and opinions regarding surgical safety
Distribute to participants of the Operating Room Team
Anonymous and confidential
culture of safety survey
South Carolina teams will conduct on site visits to evaluate implementation effectiveness of the surgical checklistEffectiveness tools developed by research team from Harvard School of Public HealthOutcomes will be assessed using multiple data metricsIdentify Team Training as a critical component of the implementation process and imbed in the overall educational componentExploring a TeamSTEPPS Training Course that is customized for the OREncourage customization while maintaining the basic components in the surgical checklist that need to be included in the checklist
shaping the path in safe surgery 2015:sc
Currently surgical teams do most of the right things, on most patients, most of the time.
The checklist helps us do all the right things, on all the patients, all of the time.
safe surgery reality check
contact information
lorri gibbons, rn, bsn, cphqVice President, Quality Improvement and Patient [email protected]
learn more about scha’s partnership with dr. atul gawande and his safe surgery 2015 team by visiting our website http://www.scha.org/newsroom/681-sc-hospitals-partner-with-dr-atul-gawande