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SUH Incorporated

Executive Briefing

+SUH Business Opportunity

I.T. solutions are needed to improve SUH’s ability to operate

Sales Support team would benefit from any enterprise wide implementation.

Improvement areas include:

Updated technology

Product training

Better information storage

+Proposed Solution

After analyzing the information & application needs of SUH the followingSolution is proposed:

•Incorporate a Knowledge Management System

+Implementation Process

+Benefits of Knowledge Management System

The following are capabilities and components of a knowledge portal:

Single point of access to corporate data

Collaboration tools

Community work areas

Categorizes data & information

Personalized view of news & data

+I.T. Best Practices

Project Management

Following SDLC

Maintaining IT Infrastructure

+Implementation Process cont.

During the application design phase of SDLC the following approach assists with systems designs:

Prototyping

(rapid development & testing of working models)

+Hardware & SoftwareComponents

Hardware:

- Servers & Mainframes

Software:

- Webserver

- Database

- Applications

+Telecommunication Services

Organizations capable of building, designing websites

Installation services

Maintenance of system applications

+Testing and Training

Testing of the systems will occur throughout design

Look for errors within system

Train people to operate and use system

Convert employees from old system to new Business System

Create training programs

+Any Questions?