Understanding the structure of Quality of Life concepts for individuals (domains and indicators)

Understanding how and why to measure Quality of Life for persons served on an individual basis

Understanding why goals for Quality of Life of persons served should be reflected in the Person Centred Plan

Become capable to bring forward these perspectives of Quality of Life into your own organization

Presentation & dialog of the topic QOL Consepts

Workshop Presentation & dialog of the

topic QOL Measurement Evaluation

(total 3 hours)

Bring forward the learning outcome of this training into the Person Centred Planning training

Commitmentof

management

Involvment of staff

Linked todaily

practise

Notes made by Aristotle (384 -322 BC)in the Nichoachean Ethics

Declares in 1948 health to be ‘a state of complete physical, mental and social well-being, and not merely the absence of disease’-322 BC)

Criteria nr. 40 The social service provider operates services from a holistic approach based on the needs and expectations of the person served with the aim of improving the quality of life of the persons served.

Indicator 79The service provider ensure that quality of life is specific to and defined by each person and/or family receiving services.

Methods (what to do) – by who?

When? Result Conclusion

Individual Plan

Objectives

Name of client: Peter Norman

Desired situation: Getting more independent and responsible for his own life

Overall goal for this service: Getting a job

Check out his needs and what kind of jobs he can do.

Increase his competence.

Develop a CV and apply for jobs

Find a place to live

Work practise in different departments in the organisation

Participate to our different programmes

Look for adverts in the newspaper and at the internet.

Participate to our ”Job Application” programme

Quality of life for client:

.

Indicator 80

The effectiveness of Quality of life initiatives are:

a. measured

b. reported

Go fishing and football.

Methods (what to do) – by who?

When? Result Conclusion

Individual Plan

Objectives

Name of client: Peter Norman

Desired situation: Getting more independent and responsible for his own life

Overall goal for this service: Getting a job

Increase the competence.

Develop an CV and apply for jobs

Find a place to live

Work practise in different departments in the organisation

Participate to our different programmes

Look for adverts in the newspaper and at the internet.

Participate to our ”Job Application” programme

Quality of life for client:

Go fishing and football.

Check out his needs and what kind of jobs he can do.

A fixed set of defined Quality of Life domainsQOL domains is factors comprising personal well-

being.The set of domains represents the range over

which the QOL consept extends and thus define quality of life

A number of indicators for each domainQOL-related perceptions, behaviors and

conditions that give an indication of a person’s well-being

Includes both elements that are important for the person and what are important to the person

Fixed Domai

nDomai

nDomai

n

Indicator

Indicator

Indicator

Indicator

Indicator

Indicator

Indicator

Indicator

Indicator

A defined set for all

Personal indicators based on what is important to and for the person

Emotional well-being Physical well-being Self-determination Interpersonal relations Social inclusion Personal development Material well-being Rights

What’s Important TO the person:Only what the person tells us with their

words or behavior.When what people say and what they do

is different, we rely on the behavior.This is not what others think should be

important to the person.

What’s important FOR the person:Only the things that help us to be:Healthy and SafeA valued member of the community

Social indicators generally refer to fixed external or environmentally indicators, based on conditions such as health, social welfare, friendships, standard of living, education, employment rate….Such indicators are good for measuring the

collective quality of community or national life; however they are insufficient to measure an individual’s percerved personal well-being or quality outcomes from rehabilitation programs

‘Campell, Converse and Rogers’ argue that social indicators reflect only an outsider’s judgment of quality as suggested by external, environmentally based conditions.

Personal indicators focus on the individual and those factors that contribute to what is important to and for the individual person.

Personal indicators are person-defined and valued QOL aspirations

Personal indicators are defined within the context of QOL domains

Groups of 3 persons Time 45 minutes Discuss and identify examples of indicators for the different QOL domains (what

observations can tell you if the different domains are safeguarded for an individual)

Write down your exaples of indicators

Group 1: Edite Sobrinho, Liina Teesalu, Christina- Maria Karampela Group 2: Natalja Markovskaja, Theofani Tsimpourlaki, Tita Destovnik Group 3: Ingvill Hersvik, Mina Kyziridi, Valentina Brecelj

Systems are designed to improve the quality of the organisation or society, rather than the individual service user

Results are used for comparison between individuals, departments and organisations/communities

The informants are often anonymous The measurement takes place after services are delivered

The individual is the point of reference in personal outcomes, and any comparison should be WITHIN the person and not between individuals

What is of relevance for the service user is the improvement of QOL as he or she defines QOL for him or her self

Measuring QOL is an ongoing process thru the period of service delivery

Some kind of«QOL measure/score»

42

68

22

36

11

61

Client 4

Client 3

Client 2

Client 1

Says nothing about improvement QOL for individuals

Effect of QOL initiatives

Or who has the best QOL

Methods (what to do) – by who?

When? Result Conclusion

Individual Plan

Objectives

Name of client:

Desired situation:

Overall goal for this service:Quality of life for client:

.

My PlanMy name:

My desired situation:

My overall goal for this service:

Peter Norman

Objectives for my Quality of Life

I want to feel more useful.

I want to feel less lonely

I would like to take my kids to a holiday.

Start working voluntary for elderly people.

Getting a job

Sign up for the local football support club.

Get in contact with my old friend Bob again

Getting a job

Sell some of my stuff that I do not use so often.

Getting a job

Performance

indicators for QOL

For your organization the goal might be to get people employed.

To the service user it’s not the job it self, but the benefits from having a job that matter . By focusing on this, service users can find

motivation and strength to make a change in their life.