0 1 1.Key Performance Indicator Results (2005-2008) KPI Survey Statistics Student Distribution by...

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1. Key Performance Indicator Results (2005-2008)

KPI Survey Statistics

Student Distribution by Year in Program

KPI Overall Results

Student SatisfactionGraduation Rate

Graduate SatisfactionGraduate Employment RateEmployer Satisfaction

KPI Student Satisfaction Survey Results

KPI Graduate Satisfaction Survey Results

KPI Employer Satisfaction Survey Results

2. Course Feedback Survey Results (2004-2007)

3. Program Applicant & New Registrant Statistics (2004-2007)

4. Technical Notes

ContentsContentsContentsContents

Note that when current period data is not available for any of the above data sources, the respective information slides may not be included in the presentation.

ContentsContentsSample ProgramSample Program

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Three sets of surveys: Employer, Graduate & Student.Same set of questions are asked for each survey at all colleges and for all programs (some variations may occur).Surveys are conducted at the same time every year.Evaluations are provided at three levels: overall college, program at the college level, and program at the provincial level (i.e. MTCU).

Key Performance Indicator - Survey OverviewKey Performance Indicator - Survey Overview

Sample ProgramSample Program

2005 2006 2007 2008

Student

# of Enrolled* 295 321 314 296

# of Completed Surveys 190 261 199 195

% Represented 64% 81% 63% 66%

# of Students included in KPI 178 239 188 191

Graduate

# of Graduates 83 79 87 107


% Represented 75% 71% 74% 64%

# of Graduates included in KPI 55 51 62 58

Employer

# of Employers 47 47 52 57


% Represented 38% 38% 35% 32%

# of Employers included in KPI 7 7 13 13

*# of enrolled comes from the Student Profile Data file as provided by the college

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Student Distribution by Year in ProgramStudent Distribution by Year in ProgramSample ProgramSample Program

2005 2006 2007 2008

# Students % # Students % # Students % # Students %

Year 1* 70 38% 82 32% 68 35% 70 36%

Year 2 74 40% 128 51% 57 29% 63 32%

Year 3 41 22% 43 17% 72 37% 62 32%

Total 185 100% 253 100% 197 100% 195 100%*Note a student is determined to be in a specific year of a program based on their response to Question 2 'In which semester/term are you currently enrolled' on the survey.

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KPIs - Summary ReportKPIs - Summary ReportSample ProgramSample Program

2005 2006 2007 2008

4 Year Average

Student Satisfaction

College 75% 77% 77% 78% 77%

Program 79% 80% 80% 83% 82%

MTCU 76% 76% 77% 74% 76%

Top Large 74% 72% 76% 73% 74%

Graduation Rate

College 73% 73% 75% 72% 73%

Program 69% 68% 70% 71% 69%

MTCU 56% 59% 58% 61% 59%

Top Large 61% 61% 67% 65% 63%

Graduate Satisfaction

College 82% 84% 84% 84% 83%

Program 80% 77% 79% 82% 80%

MTCU 80% 80% 77% 84% 80%

Top Large 82% 78% 73% 85% 79%

Graduate Employment Rate

College 91% 88% 88% 90% 89%

Program 84% 88% 90% 89% 87%

MTCU 88% 91% 92% 95% 91%

Top Large 78% 91% 90% 95% 89%

Employer Satisfaction

College 96% 95% 94% 91% 93%

Program 98% 89% 85% 95% 93%

MTCU 100% 96% 79% 97% 93%

Top Large 100% 91% 75% 94% 90%

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Student Satisfaction by YearStudent Satisfaction by YearSample ProgramSample Program

Program Year KPICAPSTONE Question 14

CAPSTONE Question 26



Year 1* 84% 97% 90% 66% 75%

Year 2 79% 97% 82% 55% 58%

Year 3 83% 95% 95% 57% 69%

Overall Program 83% 96% 89% 60% 68%

CAPSTONE Q14 'OVERALL, your program is giving you knowledge and skills that will be useful in your future career.'CAPSTONE Q26 'The OVERALL quality of the learning experiences in this program.'CAPSTONE Q44 'The OVERALL quality of the facilities/resources in the college.'CAPSTONE Q45 'The OVERALL quality of the services in the college.'

*Note a student is determined to be in a specific year of a program based on their response to Question 2 'In which semester/term are you currently enrolled' on the survey.

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Student Overall SatisfactionStudent Overall SatisfactionSample ProgramSample Program

College Program MTCU Top Large

KPI 78% 83% 74% 73%

CAPSTONE Question Q14 85% 94% 90% 93%




CAPSTONE Q14 'OVERALL, your program is giving you knowledge and skills that will be useful in your future career.'CAPSTONE Q26 'The OVERALL quality of the learning experiences in this program.'CAPSTONE Q44 'The OVERALL quality of the facilities/resources in the college.'CAPSTONE Q45 'The OVERALL quality of the services in the college.'

Satisfaction ratings above are based on the 'Satisfied' + 'Very Satisfied' categories.

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Learning Experiences (Q3-Q14)Learning Experiences (Q3-Q14)Sample ProgramSample Program

Q3 Provides skills/abilities specific to careerQ4 Includes topics relevant to future successQ5 Teachers help you understand chosen careerQ6 Develops writing skillsQ7 Develops speaking skillsQ8 Develops ability to solve problems using math

Q9 Develops ability to work with othersQ10 Develops ability to solve problemsQ11 Develops computer skillsQ12 Opportunities to further education after graduationQ13 Provides experience useful to future outside workQ14 OVERALL, knowledge/skills useful in career

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Student Importance 2008 Student Satisfaction 2008 Top Large Satisfaction 2008

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Learning Experiences (Q3-Q14)Learning Experiences (Q3-Q14)Sample ProgramSample Program

Student Importance

2008


2008


2007


2006


2005

MTCU Satisfaction

2008

Top Large Satisfaction

2008

Q3 Provides you with skills & abilities specific to your chosen career

100% 94% 97% 94% 94% 93% 93%

Q4 Includes topics relevant to your future success

100% 93% 94% 93% 94% 90% 92%

Q5 Has teachers who help you to understand your chosen career

99% 84% 87% 83% 82% 80% 82%

Q6 Develops your writing skills 73% 42% 41% 46% 51% 40% 43%

Q7 Develops your speaking skills 97% 64% 63% 59% 55% 60% 63%

Q8 Develops your ability to solve problems using math techniques

71% 35% 40% 34% 34% 37% 33%

Q9 Develops your ability to work with others

98% 90% 91% 88% 87% 83% 87%

Q10 Develops your ability to solve problems

98% 85% 86% 84% 84% 79% 82%

Q11 Develops your computer skills 98% 87% 91% 90% 96% 86% 84%

Q12 Provides opportunities to further education after graduation

93% 66% 63% 58% 58% 60% 62%

Q13 Provides experience useful to your future life outside of work

92% 71% 78% 75% 73% 70% 71%

Q14 OVERALL, program gives knowledge & skills useful for future career

100% 96% 98% 94% 94% 90% 93%


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Learning Experiences - Composite IndicatorsLearning Experiences - Composite Indicators


CAREER DEVELOPMENT Q3 Skills and abilities specific

to career Q4 Topics relevant to future success Q9 Ability to work with others Q11 Develops computer skills Q12 Opportunities to further

education after graduation Q14 OVERALL, knowledge & skills

useful in future career

PROBLEM SOLVING SKILLS Q8 Ability to solve problems using

math Q10 Ability to solve problems

COMMUNICATION SKILLS Q6 Develops writing skills Q7 Develops speaking skills

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Teachers & Courses (Q15-Q26)Teachers & Courses (Q15-Q26)Sample ProgramSample Program

Q15 Teachers’ knowledge of subjectsQ16 Teachers’ up-to-date/current in fieldsQ17 Teachers’ presentation of materialQ18 Helpfulness of teacher outside classQ19 Feedback about progressQ20 Quality of classroom learning

Q21 Quality of lab/shop learningQ22 Quality of other learning experiencesQ23 Field placement/clinical/co-opQ24 Course materialsQ25 Lab/shop facilities/equipmentQ26 OVERALL quality of learning experiences

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Q15 Q16 Q17 Q18 Q19 Q20 Q21 Q22 Q23 Q24 Q25 Q26

Student Importance 2008 Student Satisfaction 2008 Top Large Satisfaction 2008

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Teachers & Courses (Q15-Q26)Teachers & Courses (Q15-Q26)Sample ProgramSample Program

Student Importance

2008


2008


2007


2006


2005

MTCU Satisfaction

2008


2008

Q15 Teachers' knowledge of subjects

100% 87% 95% 92% 93% 87% 84%

Q16 Teachers up-to-date/current in fields

99% 87% 93% 90% 92% 85% 85%

Q17 Teachers' presentation of material

99% 70% 77% 70% 77% 68% 68%

Q18 Helpfulness of teacher outside class

99% 66% 67% 63% 61% 64% 67%

Q19 Feedback about progress 100% 64% 63% 63% 63% 58% 59%

Q20 Quality of classroom learning

100% 76% 79% 79% 75% 68% 70%

Q21 Quality of lab/shop learning 96% 63% 74% 65% 75% 63% 60%

Q22 Quality of other learning experiences

92% 67% 67% 63% 70% 60% 64%

Q23 Fieldplacement/clinical/co-op

97% 45% 43% 36% 52% 40% 42%

Q24 Course materials 95% 57% 60% 60% 66% 52% 56%

Q25 Lab/shop facilities and equipment

97% 48% 57% 55% 63% 46% 42%

Q26 OVERALL quality of learning experiences

98% 88% 95% 80% 88% 81% 86%


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FacilitiesFacilitiesSample ProgramSample Program

Q27 Library/resource centreQ28 Open access computer labs/resourcesQ31 Space for individual/group study

Q34 BookstoreQ35 Recreation/athleticsQ43 Comfort/cleanliness/accessibility of college facilitiesQ44 OVERALL quality of facilities/resources

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Student Importance 2008 Student Usage 2008

Student Satisfaction 2008 Top Large Satisfaction 2008

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FacilitiesFacilitiesSample ProgramSample Program

Student Importance

2008

Student Usage2008


2008


2007


2006

MTCU Satisfaction

2008


2008

Q27 Library/resource centre 82% 85% 45% 40% 37% 54% 44%

Q28 Open access computer labs/resources

64% 64% 46% 58% 57% 55% 44%

Q31 Space for individual/group study 96% 89% 35% 44% 31% 43% 32%

Q34 Bookstore 98% 100% 65% 67% 62% 56% 54%

Q35 Recreation/athletics 62% 36% 53% 62% 59% 61% 51%

Q43 Comfort/cleanliness/accessibility of college facilities

99% --- 58% 69% 58% 59% 50%

Q44 OVERALL quality of facilities/resources

98% --- 59% 70% 60% 60% 53%


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ServicesServicesSample ProgramSample Program

Q29 Peer tutoring servicesQ30 Special skills servicesQ32 Counseling/native counseling/advising servicesQ33 Special needs/disability servicesQ36 Registration/records servicesQ37 Health services

Q38 Cafeteria/food servicesQ39 Safety and security servicesQ40 Financial aid servicesQ41 Co-op/field placement servicesQ42 Employment/placement/career servicesQ45 OVERALL quality of services

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Student Importance 2008 Student Usage 2008

Student Satisfaction 2008 Top Large Satisfaction 2008

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ServicesServicesSample ProgramSample Program

Student Importance

2008

Student Usage2008


2008


2007


2006

MTCU Satisfaction

2008


2008

Q29 Peer tutoring services 49% 8% 50% 56% 56% 47% 53%

Q30 Special skills services 47% 9% 39% 60% 49% 41% 39%

Q32 Counselling/native counselling/advising services

60% 17% 46% 65% 57% 47% 44%

Q33 Special needs/disability services

58% 6% 41% 56% 61% 46% 39%

Q36 Registration/records services

96% 86% 56% 56% 55% 56% 52%

Q37 Health services 85% 37% 71% 64% 70% 68% 68%

Q38 Cafeteria/food services 96% 95% 45% 48% 50% 46% 39%

Q39 Safety and security services 96% 55% 57% 69% 63% 59% 57%

Q40 Financial aid services 83% 43% 59% 63% 59% 63% 58%

Q41 Co-op/field placement services

89% 31% 42% 45% 25% 44% 38%

Q42 Employment/replacement/ career services

95% 28% 52% 52% 41% 40% 44%

Q45 OVERALL quality of services

99% --- 69% 70% 66% 66% 61%


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Graduate SatisfactionGraduate SatisfactionSample ProgramSample Program

Overall Measures College Program MTCU Top Large

Q20 Job relates to college program ('yes' + 'yes, partially')

68% 85% 84% 85%

Q21 Skills developed during college helped you get a job ('extremely helpful' + 'helpful')

84% 90% 91% 91%

Q33 Overall satisfaction with the college preparation for the type of work you were doing ('very satisfied' + 'satisfied')

80% 90% 91% 90%

Q34 Satisfaction with usefulness of college education in achieving your goals after graduation ('very satisfied' + 'satisfied')

76% 81% 84% 85%

*Satisfaction ratings above are based on the 'Satisfied' + 'Very Satisfied' categories.

Graduate Satisfaction* with Program Aspects College Program MTCU Top Large

Q22. A) Course content 87% 92% 90% 90%

B) Courses were up-to-date 90% 95% 93% 93%

C) Overall quality of instruction 85% 95% 87% 87%

D) Equipment was up-to-date 86% 90% 82% 80%

E) Preparation for the job market 75% 81% 74% 74%

F) Skills developed in co-op, clinical, field placement experience, and career placement services

79% 81% 67% 67%

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Graduate Satisfaction (Q31/32A-R)Graduate Satisfaction (Q31/32A-R)Sample ProgramSample Program

A) Specific job-related knowledgeB) Specific job-related skillsC) Oral communicationD) Written communicationsE) ComprehensionF) Math skills

G) Computer skills H) Critical thinking I) Problem solving J) Research & analysis K) Teamwork L) Organization & planning

M) Time management N) Quality of work O) Productivity P) Creative & innovative Q) Adaptable R) Responsible

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A B C D E F G H I J K L M N O P Q R

Graduate Importance 2006/2007 Graduate Satisfaction 2006/2007 Top Large Satisfaction 2006/2007

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Graduate Satisfaction (Q31/32A-R)Graduate Satisfaction (Q31/32A-R)Sample ProgramSample Program

Graduate Importance 2006/2007

Graduate Satisfaction 2006/2007




MTCU Satisfaction 2006/2007

Top Large Satisfaction 2006/2007

A) Specific job-related knowledge 87% 88% 87% 69% 82% 87% 89%

B) Specific job-related skills 90% 94% 88% 88% 86% 93% 95%

C) Oral communication 98% 84% 92% 89% 84% 88% 86%

D) Written communications 89% 85% 88% 84% 86% 80% 76%

E) Comprehension 100% 94% 94% 84% 89% 95% 93%

F) Math skills 80% 63% 72% 70% 63% 71% 64%

G) Computer skills 90% 94% 100% 96% 100% 95% 95%

H) Critical thinking 96% 94% 98% 91% 89% 93% 94%

I) Problem solving 92% 94% 92% 82% 84% 95% 94%

J) Research & analysis 76% 86% 94% 84% 77% 88% 86%

K) Teamwork 90% 98% 88% 95% 96% 94% 96%

L) Organization & planning 98% 89% 94% 84% 89% 92% 89%

M) Time management 98% 94% 90% 87% 87% 88% 89%

N) Quality of work 100% 94% 94% 91% 89% 93% 92%

O) Productivity 96% 96% 94% 87% 84% 95% 93%

P) Creative & innovative 85% 94% 96% 89% 95% 92% 93%

Q) Adaptable 98% 87% 92% 80% 89% 86% 86%

R) Responsible 100% 95% 96% 82% 89% 96% 94%


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Employer Satisfaction (Q72/73A-R)Employer Satisfaction (Q72/73A-R)Sample ProgramSample Program

.

College Program MTCU Top Large

KPI - Employer Satisfaction 91% 95% 97% 94%

A) Specific job-related knowledge 87% 80% 83% 79%

B) Specific job-related skills 88% 82% 86% 79%

C) Oral communication 94% 100% 97% 100%

D) Written communications 87% 79% 86% 78%

E) Comprehension 92% 93% 95% 95%

F) Math skills 77% 71% 88% 78%

G) Computer skills 90% 87% 95% 89%

H) Critical thinking 86% 93% 86% 89%

I) Problem solving 85% 87% 86% 84%

J) Research & analysis 76% 69% 85% 71%

K) Teamwork 95% 93% 95% 95%

L) Organization & planning 86% 99% 100% 100%

M) Time management 86% 100% 97% 95%

N) Quality of work 92% 95% 95% 95%

O) Productivity 91% 93% 92% 89%

P) Creative & innovative 82% 86% 89% 83%

Q) Adaptable 93% 100% 97% 94%

R) Responsible 95% 100% 97% 100%


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A) Specific job-related knowledgeB) Specific job-related skillsC) Oral communicationD) Written communicationsE) ComprehensionF) Math skills

G) Computer skills H) Critical thinking I) Problem solving J) Research & analysis K) Teamwork L) Organization & planning

M) Time management N) Quality of work O) Productivity P) Creative & innovative Q) Adaptable R) Responsible

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Employer Importance 2006/2007 Employer Satisfaction 2006/2007 Top Large Satisfaction 2006/2007

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Employer Importance 2006/2007

Employer Satisfaction 2006/2007




MTCU Satisfaction 2006/2007

Top Large Satisfaction 2006/2007

A) Specific job-related knowledge 84% 80% 86% 71% 90% 83% 79%

B) Specific job-related skills 98% 80% 79% 71% 90% 86% 79%

C) Oral communication 87% 100% 99% 77% 100% 97% 100%

D) Written communications 93% 77% 100% 83% 80% 86% 78%

E) Comprehension 100% 93% 93% 75% 90% 95% 95%

F) Math skills 73% 71% 100% 44% 89% 88% 78%

G) Computer skills 100% 86% 79% 100% 100% 95% 89%

H) Critical thinking 87% 93% 92% 100% 90% 86% 89%

I) Problem solving 87% 87% 88% 86% 90% 86% 84%

J) Research & analysis 55% 69% 85% 48% 80% 85% 71%

K) Teamwork 90% 93% 100% 86% 100% 95% 95%

L) Organization & planning 100% 100% 85% 100% 90% 100% 100%

M) Time management 93% 100% 85% 57% 78% 97% 95%

N) Quality of work 100% 95% 72% 86% 100% 95% 95%

O) Productivity 99% 93% 85% 71% 89% 92% 89%

P) Creative & innovative 73% 86% 77% 80% 89% 89% 83%

Q) Adaptable 93% 93% 85% 100% 89% 97% 94%

R) Responsible 100% 100% 92% 100% 89% 97% 100%


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Course Feedback Survey Results - TrendsCourse Feedback Survey Results - TrendsSample ProgramSample Program

*Note that for 2006 calendar year, the survey was not administered in Winter 2006 due to the strike

TEACHERS 1. The professor demonstrates a good knowledge of the subject area. 2. The Professor helps me to understand and apply information. 3. The Professor provides feedback that helps me to improve my performance. 4. The Professor encourages me to actively participate in this course. 5. The Professor communicates clearly. 6. The Professor relates to students in ways which promote mutual respect. 7. The Professor evaluates my performance fairly. 8. The Professor is available for consultation.

COURSES 9. The learning requirements for this course are clearly stated so that I know what is expected of me. 10. This course contributes to the program in which I am enrolled. 11. This course is well organized. 12. The learning experiences are related to the learning requirements of this course. 13. The required support materials are useful. 14. The methods used to evaluate my performance are clearly outlined in writing. 15. Tests, assignments, projects, and/or other expectations relate well to the learning requirements of this course. 16. The workload in this course is acceptable. 17. Overall, please rate the quality of this course.

LEARNING EXPERIENCES 18. There is adequate access to appropriate equipment in good working order for this course. 19. The physical environment in which this course is conducted supports my learning.

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Course Feedback Survey Results - Winter 2007 & Fall 2007Course Feedback Survey Results - Winter 2007 & Fall 2007


Percentage Ratings above are based on the ‘Agree' + ‘Strongly Agree' categories.

1. The professor demonstrates a good knowledge of the subject area. 2. The Professor helps me to understand and apply information. 3. The Professor provides feedback that helps me to improve my performance. 4. The Professor encourages me to actively participate in this course. 5. The Professor communicates clearly. 6. The Professor relates to students in ways which promote mutual respect. 7. The Professor evaluates my performance fairly. 8. The Professor is available for consultation. 9. The learning requirements for this course are clearly stated so that I know what is expected of me. 10. This course contributes to the program in which I am enrolled.

11. This course is well organized. 12. The learning experiences are related to the learning requirements of this course. 13. The required support materials are useful. 14. The methods used to evaluate my performance are clearly outlined in writing. 15. Tests, assignments, projects, and/or other expectations relate well to the learning requirements of this course. 16. The workload in this course is acceptable. 17. Overall, please rate the quality of this course. 18. There is adequate access to appropriate equipment in good working order for this course. 19. The physical environment in which this course is conducted supports my learning.

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Program School Campus College

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Course Feedback Survey Results - TrendsCourse Feedback Survey Results - TrendsSample ProgramSample Program

Percentage Ratings above are based on the ‘Agree' + ‘Strongly Agree' categories.

.

Program 2004

Program2005

Program 2006

Program 2007

School2007

Campus2007

College2007

1. The professor demonstrates a good knowledge of the subject area.

86% 86% 84% 88% 83% 85% 84%

2. The Professor helps me to understand and apply information.

85% 82% 80% 86% 81% 83% 85%

3. The Professor provides feedback that helps me to improve my performance.

76% 75% 77% 80% 78% 77% 77%

4. The Professor encourages me to actively participate in this course.

84% 86% 85% 85% 81% 84% 72%

5. The Professor communicates clearly. 86% 88% 81% 87% 88% 87% 89% 6. The Professor relates to students in ways which promote mutual respect.

91% 93% 87% 90% 92% 91% 88%

7. The Professor evaluates my performance fairly. 78% 77% 74% 79% 83% 82% 77%

8. The Professor is available for consultation. 76% 76% 70% 76% 83% 82% 80%9. The learning requirements for this course are clearly stated so that I know what is expected of me.

73% 74% 67% 70% 74% 76% 77%

10. This course contributes to the program in which I am enrolled.

79% 79% 76% 80% 83% 82% 79%

11. This course is well organized. 83% 81% 81% 86% 87% 86% 88% 12. The learning experiences are related to the learning requirements of this course.

82% 82% 79% 85% 84% 84% 90%

13. The required support materials are useful. 78% 77% 74% 78% 80% 78% 75% 14. The methods used to evaluate my performance are clearly outlined in writing.

89% 88% 89% 90% 88% 84% 79%

15. Tests, assignments, projects, and/or other expectations relate well to the learning requirements of this course.

78% 77% 74% 79% 81% 79% 79%

16. The workload in this course is acceptable. 82% 82% 79% 85% 84% 84% 84%

17. Overall, please rate the quality of this course. 78% 77% 74% 78% 80% 78% 88%18. There is adequate access to appropriate equipment in good working order for this course.

89% 88% 89% 90% 88% 84% 88%

19. The physical environment in which this course is conducted supports my learning.

78% 77% 74% 79% 81% 79% 80%

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Program Applicant & New Registrant StatisticsProgram Applicant & New Registrant Statistics


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Program Applicant & New Registrant StatisticsProgram Applicant & New Registrant Statistics


2004 2005 2006 2007

Program Applicants &

New Registrants

Program Applicants 1,154 851 605 655

MTCU Applicants 2,910 2,559 1,445 1,448

Top Large Applicants 1,926 1,551 613 636

Program New Registrants

145 149 111 126

MTCU New Registrants 429 413 300 255

Top Large New Registrants

261 193 136 132

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Overall KPIThe KPI rates for this program for the current survey period are:

Student KPI satisfaction, 83%,Graduate KPI satisfaction, 82%,Graduate KPI employment, 89%, and Employer KPI satisfaction, 95%.

The student and graduate KPI satisfaction rates for this program are similar to the college and the previous survey period results.

Student Satisfaction SurveyIn general, student satisfaction ratings for most aspects of this program were similar to or lower than the previous year. The greatest differences occurred for:

‘quality of classroom learning’, 10% lower, and‘develops your ability to solve problems’, 8% lower.

Observations – SAMPLE ANALYSISObservations – SAMPLE ANALYSISSample ProgramSample Program

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Student Satisfaction Survey (cont’d)Student satisfaction ratings for this program at this college tended to be lower than the MTCU and the Top Large College. The greatest differences occurred for:

‘feedback about your progress’, 9% lower than the MTCU and 8% lower than the Top Large College,‘has teachers who help you understand your chosen career’, 9% lower than the MTCU and 11% lower than the Top Large College, anddevelops your writing skills’, 8% lower than the Top Large College.

Analysis of learning experience composite indicators appears to indicate similar results over the past two years.

Observations – SAMPLE ANALYSISObservations – SAMPLE ANALYSISSample ProgramSample Program

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Student Satisfaction Survey (cont’d)Importance ratings for learning experiences ranged from 80% to 100%. Satisfaction ratings (79% to 90%) were generally similar or lower, with relevant differences ranging from 4% to 16%. The greatest potential for improvement appears to be for:

‘develops your speaking skills’ (100% importance, 79% satisfaction), and‘develops your ability to work with others’ (98% importance, 80% satisfaction).

Importance ratings, for those aspects of teachers and courses applicable to the majority of students, ranged from 82% to 99%. Corresponding satisfaction ratings (66% to 88%) were lower, with relevant differences ranging from 4% to 23%. The greatest potential for improvement appears to be for:

‘field placement, clinical experiences, or co-op work terms’ (90% importance, 66% satisfaction, 29% ‘not applicable’), and‘feedback about your progress’ (94% importance, 75% satisfaction).

Sample ProgramSample ProgramObservations – SAMPLE ANALYSISObservations – SAMPLE ANALYSIS

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Graduate Satisfaction SurveyOverall measures of graduate satisfaction for this program were generally similar to the college but higher than MTCU results. However, the ‘overall satisfaction with the college preparation for the type of work you were doing’ was 13% higher than the college and 9% higher than the MTCU average.Graduate satisfaction with program aspects tended to be similar to the college overall and the MTCU average, with the exception of:

‘preparation for the job market’, 11% higher than the college, and‘overall quality of instruction’, 7% higher than the MTCU.

Graduate satisfaction with the various skills and abilities tended to be similar to the previous year and to the MTCU.


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Graduate Satisfaction Survey (cont’d)Importance ratings for the various skills and abilities ranged from 85% to 100%. Satisfaction ratings (78% to 95%) were generally similar or lower, with relevant differences ranging from 6% to 19%. The greatest potential for improvement appears to be for:

‘specific job-related knowledge’ (100% importance, 81% satisfaction), and‘time management’ (93% importance, 78% satisfaction).

Employer Satisfaction SurveyEmployer satisfaction with the various skills and abilities tended to be similar to the previous year and to the MTCU. Importance ratings for the various skills and abilities ranged from 74% to 99%. Satisfaction ratings (69% to 100%) were generally similar or lower, with relevant differences ranging from 9% to 26%. The greatest potential for improvement appears to be for:

‘oral communication’ (99% importance, 73% satisfaction), ‘math skills’ (95% importance, 75% satisfaction), and‘critical thinking’ (98% importance, 80% satisfaction).


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Results for a specific Program at the college may be shown for each question along with the overall “College”, and one of the following benchmarks:

“MTCU” refers to the average result for all programs across the province with the same MTCU code. “Top Large” refers to the result for this program at the Top Large college within the same MTCU code.

Provincial-level benchmarks (e.g., MTCU and Top Large benchmarks) will be derived from the current “shared” Provincial data file provided by OCAS upon the college’s request and may differ from previously published results. The 2007/2008 KPI Graduation Rate is based on students who started one-year programs in 2005/2006, two-year programs in 2003/2004, and three-year programs in 2001/2002, and who had graduated by 2006/2007. Graduation Rate data will be derived from the current “shared” Provincial data file provided by OCAS. The most recent cycle of Applicant and New Registrant data is for the 2007 cycle, and is referred to as 2007. This data will be derived from the current “shared” Provincial data file provided by OCAS.Course Feedback results are derived from the survey results for each term as collected and maintained by CCI Research Inc. and are reported on for the calendar year (i.e., from winter term through to fall term) or for the current term (i.e., Winter term 2007 and Fall term 2007). Note that for the 2006 calendar year, the survey was not administered in winter 2006 due to the strike.

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Statistical accuracy of results is important to determine if differences between results are statistically significant. In general, results are more accurate for larger numbers of responses. Thus, college level results are more accurate than program level results, and student survey results are more accurate than graduate survey results; with employer survey results being the least accurate. In cases where the number of responses is less than 60 and/or the return rate is less than 50%, results may be statistically unreliable and therefore statistics and commentary should be interpreted with caution.Unweighted averages are used as follows:

The “Average KPI” averages the four KPI rates, student satisfaction, graduate satisfaction, graduate employment and employer satisfaction, into a single number.The “4 Year Average” is a simple average of the overall rates for the past four survey periods.Learning Experiences “Composite Indicators” for ‘career development’, ‘problem solving skills’ and ‘communication skills’ are averages of applicable questions.

Gap analysis, which involves looking at the differences between importance and satisfaction ratings, is a method for prioritizing areas for improvement.

Sample ProgramSample ProgramTechnical NotesTechnical Notes

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