0, Samsung Spare parts RFQ presentation Schenker Australia –Daniel Han 6th. April 2010.

1,

Samsung Spare parts RFQ presentation

Schenker Australia –Daniel Han

6th. April 2010

2

Contents

Company IntroductionCompany IntroductionI

Schenker SolutionSchenker SolutionII

1.1. Company Introduction – DB SchenkerCompany Introduction – DB Schenker

2.2. Why DB Schenker?Why DB Schenker?

SummarySummaryIII

1.1. Infrastructure – SYD WarehouseInfrastructure – SYD Warehouse

2.2. Operation and Process ReviewOperation and Process Review

1.1. Inbound ManagementInbound Management

2.2. Warehouse ManagementWarehouse Management

3.3. Transport ManagementTransport Management

4.4. IT ManagementIT Management

5.5. Account ManagementAccount Management

3

Company Introduction – Who is DB

Schenker?

DB Schenker in Numbers

Founded: 1962

Staff total: 1,100

Facilities total: 16

W/H total: 135,469 SQM

As Part of the DB Schenker group, DB Schenker Australia & New Zealand was founded in

1962 and has a staff total of more than 1100 people with a total warehousing space of

126,719 sqm -Very Well Positioned In All Business Units

Company Introduction – DB Schenker

ANZ

5

112

106

73

Samsung Business History in Schenker

Samsung Logitech partner~

2000

2001 CE Div. 1C1B Nomination

2002 SEPHIL / SEIL Implementation (IM/EX/DO/WH)

SEAU Implementation (IM/EX/DO/WH)2003 Semiconductor Div. 1C1B Nomination

SET Implementation

2004 SESL / SESS Implementation SEHK / SSS/ SAPL Implementation

2005 SEHZ Air Export Partner Samsung LCD RMA Center GPCA Distribution Partner

2006 Dongguan HDD 1C1B Nomination SME Implementation

15

20

35

45

52

65

57

M EUR

3

3

5

9

15

20

Samsung Account Rev.Number of Koreans

2007 TSTC Air Export Partner TSE/SDMA/SEIN Air Freight Partner

2008 SEV Freight Partner EEDC Land Transportation Partner

2009 Rail Transportation for LCD to Europe G ERP Implementation for 13 sites

22

6

Business Overview

SEA RHQ 1C1B Partner

SEPHIL

SEIN

SEAU

Semiconductor 1C1B Partner

LCD 1C1B Partner

SSS

SET

SAPL

SME

SSI

SSEG

SESS

SESL

SEC

Global Air Freight Partner

SEC

TSTC

TSED

SEHZ

SESC

SAE (HDD OEM)

SEIN

SEPHIL

SEV

IPC

SMD

SDIC

Air Freight Operation

Ocean & Multimodal Freight Operation

Logistics & Domestic trucking

Mobile – TSTC, SEHZ, SEV & SEC LCD – SESL, SEC Semiconductor - SESS OMS – SEPHIL, SEIN, SAE & SEC Note PC – SESC Others – Digital Imaging, SMD, DSEM & IPC

SEC (LCD and others) – Export & Import SESL (Rail) – Export to Europe

SEAU 6 DC operation & Distribution SIN, SHA, SZV & SZX for Semicon/LCD hub SEPHIL VMI Hub SSI / SSEG China Hub SESL /SESS Domestic trucking Reverse Logistics in Malaysia & Australia SEPOL Trucking from EEDC GPCA distribution in US

7

Samsung Account Management team in Schenker

Corporate Account Director

Alex Choi

Executive SponsorSteve Dearnley

APAC US

GAMYK Lee (SEL)

SCAMTBA (SIN,

Apr)

ROMKit Kim (HKG)

ROMKate Sohn

(SIN)

ITBrad Poh

(SIN)

GAMJ. Jang (LAX)

China

HeadJake Chung (SHA)

TSNTY Kim

SHABS Kang

SHAHunter Gwon

HKGJohn Kim

HKGJan Yip

SZXKris Hyun

EU

GAMN. Yoon

(BTS)

Korea

HeadTony Park

KAMHarry Shin

CSAlan Park

JapanKAM

Shiono Takeshi

Australia

KAMDaniel Han

KAMTBA (May)

Ops Mgr.Patrick Jun

Philippines

KAMTK Park

Vietnam

KAMDavid Choi

SingaporeKAM

Helena Susanto

Indonesia

HeadJames Kim

Ops. MgrNurettin

(STR)

Ops. MgrTBA (BTS,

May)

Samsung Australia / Schenker Partnership – 2010

Freight forwarding Air Freight Ocean Freight Customs Brokerage Cartage Service

WarehousingInventory ManagementDaily Cycle Count

National DistributionOutbound TransportationHome DeliverySame Day Delivery

Reverse LogisticsCall Centre - Customer Call OutDe-Grading inspection

IT ServicesProject Management

KPI Reporting

Success through Partnership since 2002

9











2.2. Company Introduction – Schenker ANZCompany Introduction – Schenker ANZ

SummarySummaryIII

1010

,

Samsung Allocation

3,300 sqm,

expandable up to 4,000 sqm in 2010

Type of Storage Racking and Binning

SecurityCCTV Cameras(16 CCTV’s) , DVRs, Access controlled doors

MHE2 X Counter Balance Fork lifts,

8 x High Reach

Value Added Services

Return Inspection

De Grading & Disposal

Facility TypeSchenker leased Multi Client warehouse

# of Staff - Dedication

29 staff + 1 Supervisor + 1 Facility Manager

11 Lamb St Glendenning NSW 2761

Building Constructed in 2007

SEAU Spare parts moved in Nov, 2007

Total W/H space : 6,000 sqm

Current Usage : 3,300 SQM

1. Infrastructure – Glendenning

Warehouse

Current Warehouse – Glendenning Warehouse

11

1. Infrastructure – Glendenning Warehouse

Stage 2 – 550 SQM

6 story pallet racking

Admin

Dispatch

Receiving

Return

WH Office

Sta

gin

g

Stage 1 – 1,950 SQM

Small/Medium Bin Location

6 story pallet racking

Stage 3 – 800 SQM

Overflow Location

Paul HartmanPaul Hartman

Operation Stars from Nov 08

Total Area of Warehouse : 5,500 SQM

Samsung Usage : 1,950 ~ 3,300

Schenker leased Multi Client Warehouse

Storage Capacity

Small Bin : 1,500 Bins

Medium Bin : 8,000 Bins

Large Bin : 3,000 Bins

Pallet Location : 1,800 Pallets

Monthly Statistics (SEAU Products Only)

Dispatch DO : 450 ~ 700 DO per day

# of Sku : 37,000 registered

22,000 Inventory exist 6,700 Moved

in last 3 month

Current Warehouse – Glendenning Warehouse

12

Stage 1.

Glendenning Warehouse

Location : Glendenning (Current Warehouse)

Space Available : 3,300 SQM

1. Infrastructure – Warehouse Planning

Stage 2

Option 1. Yennora Warehouse

Location : Yennora (Current F/G Warehouse)

Potential Size : 2,500 SQM

Benefits : Synergy with F/G Operation & Flexibility on growth

Option 2. New Schenker Multi User site

Location : Yennora – Fairfield

Potential Size : 12,000SQM

Benefits : Flexibility on growth

SYD Samsung Spare parts Warehouse

13











2.2. Company Introduction – Schenker ANZCompany Introduction – Schenker ANZ

SummarySummaryIII

1414,

2. Operation and Process

1515,


16

DB SCHENKER Freight Forwarding service – Your Total Solution

Total N to N solution from Schenker

Globalisation has made oclean supply chains much longer and more complicated. With a risk of delays and “handover points”, more and more companies need someone to “Manage-the-Supply Chain Process”. DB Schenker is proud to provide our total solution for your global supply chain.

One Stop service station

Schenker Freight Products

2. Operation and Process – Inbound Management

1717,

SAP PO raised

PO Details to

PO Mgmt System

Visibility to Origin/SEAU

SEAU to raise the purchase order

- Weekly Purchase order to each vendor by SEAU

PO data Entry to System

Stage 1. To be uploaded to system manually

Stage 2. File Updates

Benefits : End to End visibility to SEAU

- Currently No Visibility in SAP

PO data in System visible to Origin

- Allow Origin Schenker to monitor incoming shipment from Factory

Benefits : Pre-plan for shipment

– No delays due to unexpected volume

– Cargo Plan for peak season


Purchase Order Management

18

PO Management System – PO Maintenance

Provides information on all raised Purchase Orders

19

Purchase Order Management – Line Level

2020,

Freight EXW @ Origin

Inbound Planning

Port to W/H Delivery

Individual Packing

Individual Packing @ Origin

Put Away

Individual Packing @ Origin

With low labour cost at Origin, Schenker is considering the perform all the individual packing operation at Origin level

On Time G/R KPI Mgmt

Inbound Coordinator will manage the Ocean : D+3 / Air : D+2

Inbound packaging

Separate KPI for Warehouse inbound

Warehouse to G/R : 2 days , Air : D+0


Inbound Coordinator

Inbound Coordinator will share the volume information to plan the most efficient operation resource

NEW WMS Solution

WMS System will classify the products into A/B/C class and instruct worker to a putaway location

2121,


2. Operation and Process – Warehouse Management

Commitment from Schenker Australia

Our solution to Samsung Electronics will provide world class warehousing and Inventory management

This can be achieved by leveraging the existing operations and industry experience of Schenker in Australia

Samsung Electronics would be able to enjoy a service with the following key features:

Best of class warehouse solution using world class technology in a FIFO model

Secure, efficient facilities

A nationwide network of managed distribution facilities of standardise process

Integration to retail – Existing relationship

Industry experienced staff

Robust controls & processes

Scale able resources


Volume Analysis

Qty Picked from Location

Values Oct Nov Dec Grand Total

Sum of Qty 30968 35917 38410 105295

No of Location Visited 15916 17466 19307 52689

# of Consignment (Consolidated) 5399 6129 4939 16467

Average of OrderLineNumber 5.01 4.92 5.06 5.00

Daily Ave Consignment 269.95 306.45 246.95 284.43

ID Qty % Location visited %

A - Small Mobile Parts 23158 22.0% 9079 17.2%

G - Long Span Shelf 5798 5.5% 3878 7.4%

H - Racking 34691 32.9% 25252 47.9%

I - Medium Bin 20952 19.9% 7252 13.8%

J - Large Bin 19236 18.3% 6546 12.4%

Staging / Yennora 1460 1.4% 682 1.3%

Grand Total 105295 100.0% 52689 100.0%

* All Analysis based on Oct, Nov, Dec 09 dispatch data

24,

Class Volume SKU # of SKU

A 80.0% 16.4% 1103

B 15.0% 32.0% 2151

C 5.0% 51.6% 3476

80 % of volume @ 16.4% of SKU80 % of volume @ 16.4% of SKU

Sku Class IDQty

Picked%

A

A - Small Mobile Parts 20256 19.2%

G - Long Span Shelf 4873 4.6%H - Racking 26866 25.5%

I - Medium Bin 15148 14.4%J - Large Bin 15922 15.1%

ETC 1120 1.1%A Total 84185 80.0%

ABC Velocity Analysis

* All Analysis based on Oct, Nov, Dec 09 dispatch data



Storage Solution – Inventory Slotting : Right Products @ Right Place

26

,

Warehouse Management: Consolidation

Phase 1. Consolidation per SKU Class - Racking

Time Line : May –June 10

Benefits : Improvement on Picking Efficiency

Cost Reduction : 1.2 FTE

Current Analysis


27,

Warehouse Management: Binning Utilisation

Phase 2. Dual Slotting for existing Binning

Time Line : July – August 10

Benefits : Increase of Binning Location : 48% additional Utilsation

Current : 8,000 Medium Binning

To be : 16,000 Medium Binning (Vertical + Horizontal separation)


As Is

To Be

Horizontal Split

Vertical Split

28

DO received

Stock Allocation

Picking

Dispatch

FIFO ( First In, First Out)

Schenekr WMS will ensure all products to be allocated to order based on FIFO logics

RF Scan Pick

Scan pick of goods in Location/SKU and Pick slip guarantee the exact product pick

Pick and Pack – DO Consolidation

New Schenker WMS will consolidate all the delivery order with Same address/Customer details in to 1 consignment : Cost reduction on minimum/base charge

Quality Assurance Process

Staged products for dispatch will be going through Schenker’s QA check procedure before it gets loaded to truck


Warehouse Management: Outbound Process review

29

Operation Capacity Improvement – Conveyor Line


To minimize the working area, Schenker recommend new Conveyor system – Production line type

It will provide SEAU/Schenker

Less Space consumption with improved operation efficiency.

Capacity improvement – No O/T

Detail Time study shows improvement on Space Utilisation and Cost reduction. - $200K Potential Reduction

,


Benefits

1. Consolidation of picking activities into a more confined area.

2. Reduction in total footprint 3. OH&S benefit as pickers are segregated from other

Mechanical Handling Equipment operations. 4. Improvement in pick efficiency as picking is

mechanically assisted5. Possible 15 – 35% increase in productivity6. Output limited by maximum picking capability of

picking machine(s)7. Cost implications by requirements for specialised item

of handling equipment

Risks

1. Output limited by maximum picking capability of picking machine(s)

2. Cost implications by requirements for specialised item of handling equipment [Narrow Aisle Stock picker Machine(s)]

Re-locate all of the parts currently located in, very small, small and large Binning into a Narrow Aisle Shelving System

Operation Capacity Improvement – Narrow Aisle System

3131,


Schenker has made a Strategic Partnership with STE for Samsung Spare parts

Transport Structure – Combined Service Provider

2. Operation and Process – Transport Management

Benefits of having STE in Samsung Spare parts will be

Knowledge of current business requirement

More reliable and robust hand scanner devices

Innovative software

Sign-on-screen functionality for real-time capture

Full receiver’s name and proof of delivery

Automated real-time quality control

Scope of Service

Express Road Freight

Over night delivery into adjacent Capital cities nationally. Extensive company owned linehaul.

Same day air freight

Next flight to major capital cities and regional areas where flight service available and or direct car/ courier connections

Star Track Express is the only airfreight consolidator with the backing of Qantas and Australia Post, and as part of this unique strategic partnership, Service level of Priority Air Services also expected to improve.

Prepaid satchels or Pay as you use satchels

Convenient for small items requiring overnight service, available in 1kg,3kg and 5kg weight denominations

3333

,

Dispatched

Transit

IOD/POD Collection

Lead Time management

KPI Analysis team in AUS will manage the performance of Schenker and Regional Carrier

System Visibility

Through Schenker Web Portal, Schenker will provide the step by step visibility to Samsung including RRDD

POD Visibility

Through Schenker Web Portal, Schenker will provide all electronic scan copy of POD


IOD Collection

Through newly connected TMS and Carrier system, Schenker will provide all electronic scan copy of POD - Live Data

Operation Capacity Improvement – IOD/POD Management

34,

Is NBD before 10am impossible?

Delivery before 10am is possible in only CBD area dna it needs to be in Express service

Currently Samsung have an overnight service which in the main provides delivery before lunch the following day.

In order to get a guaranteed delivery before 1000 the next day, earlier collections, as in 3-4pm, need to be arranged and an express delivery rate negotiated. Express rates are generally a minimum 1.5 times the general rate, in effect at least 50% more than the current rates.

What time do the PUD trucks leave the depot ?.

PUD vehicles leave various depots at various times. Most companies have their early morning express PUD's out delivering before 0800, which in most cases allows for delivery before 1000. Then the second sweep of vehicles go out with the general freight, approximately 900-1000 am for delivery before 1pm.

Where are their first delivery points and what time do they deliver to those areas ?

First delivery points for the general PUD vehicle is a variable as it depends on what freight the driver has for his area. Not all Customers send to the same destinations on a daily basis. Generally the starting point is the closest to the entry point of the area and a further variable then is where the driver starts his collections for return to the depot.


Operation Capacity Improvement – NBD before 10 am delivery

2. Operation and Process – Outbound Management

W/H team’s assessment on

C/R

Notification to ASC

SEAU approved EP requests?

Notification to ASC

Credit Requests via Fax or Email

Not Accepted

Accepted

Consignment Registration/Data Entry

and Posting

ASC receives con- note and returns goods

W/H inspection / G-ERP EP creation

Not Approved

Approved

W/H to process

(label/put away/etc)End

Area of Improvement

All Manual Process without any system support.

SEAU/Schenker already start to change Spare parts return process by introducing

1.GRMS RA approval

2.Fast responses to Service agents

3.Efficient way of controlling returns / better 3PL control

4.Introduction of RA number

5.KPI driven processes

Return Management – Process Improvement

3636,


3737,

1. Cost Effective Model

Existing Schenker AU

WMS/TMS and leased line

infrastructure for new system

catering

2. Readiness

Samsung's (GERP) system

platform already implemented

3. Contingency Management

Multiple EDI connection

between Schenker and

Samsung

2. Operation and Process – IT Management

BenefitsCurrent IT Structure : Samsung – Schenker Interface Diagram

38,


IT Structure : new WMS and TMS Solution

Warehouse Management System(WMS)

Transport Management System(TMS)

Schenker will operate its multi-client Warehouse Management System which can

operates in real time through a RF network and in turn the customer via EDI data transmission.

Brief benefits of Multi Client WMS from Schenker is

Designed and built with the purpose of having a single data base structure, in which clients can be easily implemented onto in a short period of time

Multiple facility capabilities

Rapid deployment and implementation

Web based GUI front end

Minimal cost to implement and operate

DO Consolidation to customer

Schenker will use Translogix as it Transport Management System, which also is utilised in Australia

G-LOG

PLANSPLANS

CHOOSES & BUYSCHOOSES & BUYS

TRACKS & MANAGESTRACKS & MANAGES

SETTLESSETTLES

GENERATESGENERATES

TMSPLANSPLANS

CHOOSES & BUYSCHOOSES & BUYS

TRACKS & MANAGESTRACKS & MANAGES

SETTLESSETTLES

GENERATESGENERATES

TMS

Event Updates

DestinationSchenker Warehouse

Service ProvidersInvoices

Tenders

WMS

Trucking Orders

Optimal Transport Plan from TMS

Shipment Documents

Reports

(Routes, Service Providers, Truck Types, etc.)

Tracking / managing execution via Web


IT Structure : Supporting team for Samsung

IT GM

John Jessen

IT GM

John Jessen

IT PMO

Megan Lyall

IT PMO

Megan Lyall

IT Business Apps

Ravi Kesariraman

IT Business Apps

Ravi Kesariraman

Lead Developer

Vu Lam

Lead Developer

Vu LamIT LOG Support

Dean Cornish

IT LOG Support

Dean Cornish

Applications Management

Claudio Nieto

Applications Management

Claudio Nieto

Dell IT Account Management

Robert Marshal

Dell IT Account Management

Robert Marshal

Support Manager

Yanto Jahja

Support Manager

Yanto Jahja

4040,


2. Operation and Process – Account Management

Account Management Structure : Supporting team for Samsung

GM Major AccountsGM Major Accounts

Account Management Coverage

National Operations FG

Air & Ocean PM’s

Transport Manager

Carrier Account Manager

IT Account Management

National Operations SP

International Freight

Domestic Freight

Business Partners IT/Projects

Program Manager - FG

Program Manager - FG

Program Manager - SSP

Program Manager - SSP

Business Analyst

Business Analyst

Samsung Account Management Team

CEOCEO

42

Contents




2.2. Why DB Schenker?Why DB Schenker?

SummarySummaryIII








43

Operation

• Skilled labours with 8 yrs in experience in

Samsung spare parts operation

• Dedicated Operation team organized and

operates

• Strong Global Network – One stop service

provider

Implementation

• Skilled/Experienced team will be deployed

during implementation

• All IT/Operation/ Acct Management support

have been identified and ready to support

• Dedicated Account Manager will be assigned

Cost Benefits

• “Minimum Cost, Maximum Service Level”

• Utilization of pre-made solutions in all area

• Continuous Cost saving opportunity – Gain

Sharing

• Long term Business partnership

IT

• “Copy & Paste” of SEAU F/G system

• Current IT service to SEAU will be all available

to Samsung Spare parts without additional

Cost T&T visibility/ TMS/ WMS

• G-ERP platform already set up for any EDI

interface

DB Schenker: Committed to becoming a leading transport and logistics provider for Samsung

3. Summary

44,

Why DB Schenker : Premium Provider of Integrated Forwarding & Logistics

3. Summary

45

Thank you

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