\ 0(0., -"

STANDING ORDER NO. 225.

Subject :- PCUcE-PUBUC LlAISON: INSTRI;JCTIO'IIS REGARDING

AcCessibility..to fh!I. ~ral public:

.b'ose co-ope~ati~n ·between,.the ..Police and the publicis essential to assist the police: inprevention and _detec~ion of crime

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as 'Yeli as in handling day-to-day iaw and order problems. For this,it is essential that all the staff from SHOa to DCsP should be easilyaccessible to the public of their area. The example set by the DistrictDCsP is specially important. They al:1ouldensure direct access tothemselves I,Inimpeded by the subordinates and must be ready togive a patient hearing to all complaints and grievances. The guidelineshave already been issued in this connection vide No. 35711-30!Vig.dated 28.9.1988 that in addition to the existing practice of meetin gthe public/complainants in the Police Station, .stepa will be takenby all SHOs and ACsP to keep the visiting comp~alnants Informedof the progress' in their case.l. including the action taken by thePoliee Station. Otherateps to be taken in this regard are as under:-

(a). The Duty Officer shall try to be of help to: thecomplainants/visitors to .the best of -his abilIty.

(b) The SHO shall meet them for half an hour da!!y.The time of this half an hour period will be dis-played prominently (in English & Hindi) in theP.S. both where the I::)uty Officer sits and inthe SHO's room' (The exact time of this halfan hour will be decided by the SHO fat hia P.S.keeping in view the characteristics of his P.S.).

(c) The SHO shall be available to the visiting complai-.nents simllarlyfl'Om 9.00' A.M. to 11.00 A.M.on every Saturday over and above the said halfan hour dialy.

(d) the ACP shall be available for one hour twicea week in every P.S. This' will also be prominentlydisplayed in the ACsP own office (P.S. wise),and .in the P.Ss. eoneemed, again' both /in theDuty Officer's and the SHO's rooms.

V'wt to areas of juri8diction :

Besides being available and accessible to the .public,the officers should also move around in their areas and visit importantmohallas and localities· in their juri~dicticn' ~ith a view to :-

a) promoting better police public relations which'is of Incalculable asset in the maintenance oflaw. and order in a democratic set up such asours.

b) lIcqulrlng first hand knowledge of ~aw and orderand traffic problems by developing new sourcesof information.

c) listening to public complaints and arranging toredress their grievances on the spot where possible.

d) having independent knowledge of tha workingof the police station concerned and recommend

. suggestions for lmprovement,

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e) acquiring personal knowledge of bullies and rowdiesand their activitIes so as to be able to checkunholy alliance between" them and some of theblack sheep among our force.

1) checking investigations made by the Las. byoccasionally visiting the seenes of Importantold caaes, by interviewing complaints and witnesaesand by referring to case diaries., '

g) enquiring Into rumours and general complaintsof police malpractices or corruption.

h) collecting Information where possible about' theactivities of registered bad characters and exa-mining them In the presence of respectablesClf the mohalla.

Thana Level Committee :-

One Thana Level Committee' Ihould be ,organ,iaedf01" each pollee station. The District DCP will .be .the 'chairmanof the committee and the SDPO of the police .atlon concemedwill be its, convener. The ACP or inspector/Traffic, of the areawill be special invitees. About 25 respectable members of the' area,will be made members of' this committee Including the' electedrepresentatives of the area' as well as the offl,,-, bearers or Welfare &fl.esidential Associations in the area. The membership or tile eornml-ttee should be carefully decided bf the OCsP in Consultation withthe SOPOs a,d SHDs of the concerned police station. The term,of the committee, .shall 'be one calender year and the members willbe eligible for re-no;"ination. A meeting of the Ttuina Levei Com~i-'ttee will be held at least once a month at th!! premises ~.f the police,station. A copy of the minutes with a report regarding action taicenshould be sent to the concerned Addl. CP. The Addl.CPs will. In Iturn send a very brief report in the first week of every month tothe C.P. or whether these committees nee meeting regularly andwhether their functioning is satisfactory.. .

MotaUa Nigi-ani COmmittees :-

. Mohalla Nigrani Committees have also been organisedin all the police stations by the civil Defence and Home GuardAuthorities. The SDPOs are the Civil Defence controllers in theiraress and are expected to call meetings oftha Mohall Nigrani Comml-:ttee from the time to time. The role of, these committees Is as:under :-

:0 During War time :

, The Committees are utilised to help the Civil Defence'Organis_tion in performing its specified role ·effectively.

(ij) ,During Peace time :

(a) organise watch on any 'activities by local residents·Ot outsiders which are likely to vitiate communal'atmosphere or pron-llite' sectiirtan·~·feeliAgl~·-w:ad.:inform the local police and the 'Civil DefenceDirectorate promptly about such activities besidestrying fo· advise and control the persons indulgingtherein through local soclal influence•

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(b). help checking spread of any rumours which mightincite communal feelings. .

(c) organise community . !lctivities .. to foster. bettercommunal.amity. .

(d) organise special patrolling In the locality In case -,of communal tension or vlelenee as far as possible,in' co-ordination. with iaw. enforcement agencies.

(e) pr6tect persens and properties irrespective ofcommunity and .

(f) help the Administration in organlsing relief ,ani:!rescue operations.

Traff"acWarderw I

The Delhi Traffic Police has instit~ed a Traffic Wljrden.Wing as a part of the citizens voluntary force with the baiic· .ideaof ensuring effective report with· the police. The members. ehq,:,ldbe respectable citizens with ~ desire for community ~rvi~e ";'hoare willing to give some of their time to assist the traffic stafffor improving the traffic conditipns in the city. The members ehouldbe chosen, with a !feat de!al of care •. Tfle DCP/Traffic should holda monthly meeting of his ·traffic wardens to brief them about theirduties and responsibilities as well as. to hear their suggestions. andprobleme, Besides. this,· a meeting wJth the al8Ociationa representingHTVs and other transport organl,ations In Delhi should aleo be con-vened ~ a 7monthly basis by· the DCP/Traffic to seek their co-.operatiOn and attend to their grievances.!ipeciai Police Officen: ' .

. .Each • Distri~t should also make ·maxlmum effortsto enrol as many sPOa from· amongst the members of the public8S possible.· The spas· should be ~specteble members of the 'area.and should be cspsble of working in close llaison _with the police.The SPOs' services should ~"uaed ..as an Important link with thecommunity in the fields of drug de-addiction, judicial aid, crimeagainst women, etc. They could also be considered for appointmentas members of the Thana Level Committee.· The District DCaPand DCP/Crime(W) Cell should hold monthly meetings of all theSPOs in the area and the minutes of this meeting should be sentto ADDL. CaP concemed for information. An identity card, asprescribed, may be given to each Special Police Officer. The ·SpecialPence Officers may be appointed for 6 months at a time an"d theirappointment 'may be renewed after every 6 months.

sd/- .(KANWALJITDEOL) DCP/HQ(ll),

for COMMISSIONEROF POLlCEzDELHL

No. 6893-7100/XXIX/SPL/39/C&T-AC-V, dated the 30/1/1989.C1Ra..LAA;

,Subject:- Ponce Pmlic Relatione

This Is In continuation of S.O. No.225..issued vlde thisHdqrs. endorsement No. 6893-7100/XXIX/Spl~/C&i-AC-V, dated31.1.89.

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A note based on 5.0. No. 1/81 issued by O.G. of Punjab (3Police on the subject _cited above is enclosed. The Commissionerof Police has desired that It should be published in the form of_a booklet and copies given to all members of the police. Necessaryaction regarding Its translation -in -Hindi and printing af bookletis being taken by PHQ separately and booltlets will be sent as andwhen published. Meanwhile the instructions contained therein mayplease be explained to all ranks particularly trainees (5.1. or Constable).When he joins a copy be giv~n to him and its details explained.

Sd/-_(KANWALJITDEOL)

OY.COMMISSIONER(F POLICE: HQ ~U),DELHI.

No.21506-e06/XXIX/"/C& T-51-II, dated, Delhi the 31/3/89NOTE

An average citizen still hesitates to accept a policemanas his "friend" and protector. Request for police. help Is usuallymade by -8 member of the -publi~ under streSsful circumstanceswhile he is ensure af his reception and treetment. Even under verylegitimate circumstances the common man 'does hot want -to getentangled with the-- Police Affairs. In his mind, there Is- always alurking possibility -of hili being- h!U'8aaed rather than being helped.These are aymptoms of a general alienation between the Policeforce ai'ld the community.

2. Peopie generaily view e Police Officer _as a threatThey -avoidthe Police and therefore Police fails to get their cooper--ation. The citizens are generally reluctant to contact the Police.Some people regard -the Police a8 th~!r -dawnright enemies.

J. _.-.. Those Police. _Df..1icera, who have ~cceeded In winningpublic-confidence t'!ave found a way to present themselves in anon-threatening I'n~ner. They develop ways of minimisiflg the threat,'which their -identity as policemen seems to create. For real ~essof any police-operation, winning of public confidence Is a necellity.A really successful officer -le one, who has be-friended t!:Ie public.

-4. Needless to sey that Indian Police today stands as amuch maligned 'tool of repression'. It invokes -and suffers _popularwrath for the mistakes of others. Policemen are candemned as'Protectors of elitist status quo' and - for want of popular support-remain an -expolited lot with very litUe -profellional fulfilment.

S. The Police auffers from certain limitations.- -The natureof Pollee jobs - and limitations of Police profession pose apecialand complicated problems in the area of Police community Felat:ionB~Some of these special limitations are:- -

(1) Police taaks are generally unpleaBant. They tendto crub -liberty of certain pecple, -

(2) Police auffers from a hiBtorical hang over of popularperceptional hostility.

(3) Police does not have patronage or favours to diat.-ribute.

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(4) Pollee is regarded as an agent or defender OTstatus quo.

. (5) . Police officials ·at lower levels are III equippedfor jobs, needing mental faculty.

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(6) Police image Is irretrievably lost when violentdisorders occur.

6. Notwithttanding these predicaments,' the Indian d8mo-crane system e)tpects and needs happy and healthy police community.relations. Apart from long range social gains the Police organisatiooolao tends to benefit by improvement in Police public relations.With better police commonl~y relations Police gains/as followa:-

(1) Its professional tasks will .ensure better 'popularcooperation and auppo~.

(2) Its image will improve and so will its capacityto resist interference.

(3) Its professional prestige will rise in popular esteemand will strengthen its case. for better service-conditions.

(4) Its role as defender of democratic institutionswill enhance and it ",ill be in a position to functionas 'Limb of Law'.

7. The ways out from' the present impasse .are:

.. (a) A switch over to the philosophy of citizen Police.

(b) An extcmsion of Police functions in positive sense;and .

(c) A thorough going reform in the 'recruitment andtrainin!'.systems of the. Police organiaation. .

8. Before we p~ed furthe,r we have to see what thegrievances generally against Police are }-

(1) :rheir uncivil behaviuur, callousness, rudenees,high handedness, oppreaaive .conduct, vindictiveattitudes; .

(2) . burkirigof crime;

(3) psdd!ng.of evidence; .

(4) delay In taking up complaints;

(5) false implication of innocent persons;

(6) partiality In investigation;

(l) succumbing to political' pressures;

(8) collusion with anrl-eccial elements; and

(9) extortion and corruption.9. It cannut certalnly:be aaia tnat all these faults/defectsate to be found in all policemen. But here and there they do existin a greater or less degree in "QUitea few of us_and to that extent

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it may' have' to be said that the crlticl"sm is not unjustified.

10. Below is a resume of defects as generally met In thisregard and -whatwe ought to do to remedy the situation:-

,(0 Tre8lm!'Jnl of Viaiton to Police Stalin

Quite often, when a person, may be victim of a crimeor, just a person wanting eome assistance, approaches a Police Stationpfficer, he Is not received with that will to help though a 'MayI Help You' board might be handing at the entrance to the PoliceStation. When 1'1 victim comes to the Police Station, he is in anexcited state "of mind and even before recording' what he has tosay if the SHO or hili represent,ative tries to put him at ease bya few words of !lssurance and consolation, It is likely to go a, long'way In cresting a good impression about the, Police in general.It will be a good gesture if when a victim completely smeared inblood is seen entering a Police Station" the Police Offic'er therewalks up few steps to meet him, uses a few words of ccneclatlonand even arranges to give him a cup of tea or coffee. Eventually,it may appear that the, offence committed on this, victim Is onlynon-cognizable and Pollce cannot investigate it nor arrest the accusedimmediately, but the earlier treatment meted out to the personhas prevented, any misunderstanding abQut Police intentions.

Annexure 'A' gi~es details how a complaint/Informantwill be received in the Police Station.

We sencf. for witnesses' to Come to the Police Station,for recording their etatements,' but we fail to be present at theassigned time and the witm~8!l,has to wait there without anyone,explaining as,to why ,the offlcet Is' not present and when he is expectedto be back there. The witness either lingers on or leaves the place.In the latter case, we get angry with him. Sometimes, even whenOre ,officer 'is present in the Police -Station he just' does not careto ·look at the .witness or attend to him promptly, but 'goes on doingvarious other .jobs. This certainly 'annoys the witness who cannotafford to waste his time at the Police Station. '

While conducting searches if we have the right approachthere is not reGl!Onwhy any criticism be levelled against us a8.being rude or callou8 or having offended the religious sentiments·of persons. If you find anything incriminating at the end of ,the 'search please· say: "Excuse me, I certainly do not wish to .offendyou, but we had some information and we had to check it up".

(Iv) ArI'Mta

In the matter of arrest also, wa can be decent.' Firstly,I it is not mandatory that every person to be. prosecUted must bearrested. We can ,make exceptions in deserving cases. When wedecide to arrest, however, we can do that also in a good ·way. Butquite a few of 'us deliberately choose Wrong time for arrest, handcuff ....§Ild-rope the' accused and parade' him through stieets when It ISnot neceseary to do 80.' With the types of offences multiplying fast,persons from various walks of. life, who would not otherwise havecommitted crimes 8S commonly understood, come to be prosecutedfor various violations by them. We certainly can avold arrestingsuch .accused and do just what is neede~ under law. This will not

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give them cause to criticise Police behaviour and action.

In such matters, sometimes we have a different wayof dealing with different persons. We· give one type of treatmentto influential, powerful (physically, financially, politically) persons.We are crlticise for being partial. All persons whether rich or poor,powerful or weak, are alike before the law' and our dealing withthem also should be so.

(v) Burking of crime

Burking of crime Dr putting up it large number of casesunder various preventive sections is generally done fQr statisticalpurposes. This attitude develops if ilupervisory officers go by :onlyfigures. The system of assessing performance of subordinates onthe basis of statistics demoralises honest and sincere workers andencoorages the cheating type. Our aim should certainly be tQ. bring .down crime,' to improve the percentages of detection and conviction,but this shOUld not be shown or seen through false figures.Whatshould be valued is honest and sincere efforts and efficient investi-gation. If such efforts are there results are bound to come.

(vi) .At~ion to Petitions

All Police officers generally receive a large numberof petitioOll by post. Sometimes they are given personally also.Acknowledgements do' not go in many cases. Enquiries are not com-pleted for months together and the petitioner just does not knowwhat is happening. After sending a reminder or two, he gives uphope and forms a yery' bad .opinion of the Police. The public~ eventhe educated amongst them do not know various provisions of laweven in petty matters. Quite often, these 'petitions contain matters,which does not come under the strict pu!'view of the Police. SomehoW.or the other people have a feeling .that whatever wrong they seeor feel has to be corrected by the Police. These petitions have·to be attended to promptly. A prompt reply giving necElssary adyice,on steps to .~' take" b'y_the petittoner to get his grievances redressed,"would ·creiite -a Tot of goodwill for us. Quite a number· of petitioners-are for· seeking protection against haraasment by bullies, goondas,and anti-social elements. If we mean to give protection we cando DO even in non-cognizable matters, Persons thus benefitted arequite prompt in recagnising this and .co~municating their gratefulness.

(vil) Enforcement of Traffic Laws 'ate.

Another area of our work where we sometimes, earnunpopularity is the enforcement of social legislatio:"l and trafficregulations.

With regard to the Traffic Regulations, it always happensthat while introducing certain restrictions like one way traffic orclosure (jf some' roads to traffic, some' persons are bound to begreatiy inconvenienced. But with regard to prosecuting vlolatorsof .such regulations police have discretion. If that discretion is used'freely and judiciously, there may not be, occasion for public criti-cism of hlqh-handed and .rude behaviour to decent citizens by the'Police. In matter of traffic enforcement Police attitude should'be to educate and with courtesy and firmness. '

(vlll) Dealing with crowds, agitaton, unrests

This is another matter where Police are exposed to

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criticism.Even here while being quite fIrm' in the Interest of public @peace, we ltill can mlnirnlse' Occasions for ,criticism if we do not 0'1allow ourselves and our judgement to be InfluenCed by outside press:'ures. If we know our laws, if we remember our training, "if we keepour, wits about us, If we 'keep the poise and balance of our mindIn the midst o'f disturbed situations and act as the occasion demandsand as our training dictates us, we are likely to come out unscathed.We have also to be prepared to explain our actions and face conse-quences, if occasion arises.

(lx) 'PubIR~Problenw and Inconvemencea

, There are certain other areas of public, sufferings wherewe can take initiative in redressing them. The maJor' section of.the 'sclciety can be dubbed as silent sufferers', They murmer amongstthemselves but very rarely go up to, the' authorities w[th specific'complaints about 'the nuisance they suffer. A policeman who iscQnscious of his' role as 'a public benefactor should' be continuouslyspotting out such nuisances and even when specific 'comPlainti arenot received, he should, on his own initiative, take Iteps to remove 'the nuisances or at least to redu~e it. '

The nuisance due to ioud speakers ,is another matterwhere, the police can act on their own initiative aOd obtain publicapproval of,their action.

Public appearances in uniform of Police officers inshopping and market areal on occaslcne other than of agitations,disturbances riots, goes a long way, in attracting the appreciativeand sympathetic eye of the public towards them. Duri,ng busy hourschecking traffic, clearil"lg pavement, hawkers or instructing hotelkeepers against playing music in violations of the hotel licencecenditions, clearing ,hane:!''carts, hawkers from, crowded shoppingarese, and sometimes, even standing on traffic points to controland, regulate traffic meets public approval w1dely. The public' likethis kind,of work. They, come to know us better and they appreciatesuch corrective steps wheri--the emphasis is more on improvementthan on prosecution of such persons.

(x) 'PolitK:ai Praar.rea

There' is often loose t,alk of political pressures, whichinterfere in the discharge of policemen's normal (unctions. Thereare persons, -who want the police .to act as they like. They maybe politicians. They could be commercial magnates. There are policeofficers, who allow themselves to be subjected to· such pressuresto mutual benefit. But an honest, upright, sincere, conscientiousIJnd hard-workinq policeman does not hii've,to succumb to such pree-.sures. If he is courteous and polite while dealing with such influim-,tial persons, ,he can get away from being SUbjected, to any suchpressure.

'With'regard to tne, transfer of subordinate" also some-.times pressures are brought. If the Officer concerned takes on himselfthe responsibility 'of enquiring into the grievances of the party,,who is seeking ,such transfers and, actually/does so the transferis not requlred to be effected if there is no fault on the part ofthe policemen or officer whose transfer is aaked for. Some of usget greatly upset only at receiving such requests and such approachesbeing made. Then we behave in a curt or rude manner and thisactually lands us into trouble.

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This kind of dealing with .sueh matters by superiorOfficers and giving due protection t.o the subordinates boosts .upthe morale and confidence of the subordinates, which necessarilyleads to better, performance by them, ,which results in improving'general police image. It is the responsibility of the superior officersto act as a kind ~f '.hock absorber', and protect the subordinates,from such shock!

(xi) Penonal conduct, of Policemen

'. There is a feeling in, one section of the public thatsenior officers have 8 tefl9t:ncJ( tQ Pt:0tect, tllejr .corrept, subordinatesin order to sa~e the good name, of the department.Efforts, on thepart ' ,of, senior officers to punish COi'rUptsubordinates and thus tryto check corruption, in the department are always lauded by theJ;>ublic. It wo~ld be interesting to ,find out how many of the totalnumber of detected cases of corruption in the Police are the resultof steps taken by the departmental ,superiors and not the resultof action taken, by the Anti-Corruption or Vigilance Bureau. Theintegrity, the uprightness, the impartial 'attitude, honesty and sinCerityof a Policeman )oYillalways place him 'qui':e high in the esteem ofthe public and w:U also give him sufficient str.ength to with standvarious types of strains, pressures that he is required to face fromtime to time'ln ,the discharge of his.offlcial functions.

, 'When off duty, policemen" irrespective of their r.ankmust act an~ behave as ordinary citizens. If they expect free cinema,bus travel, goods and servlces a gratis, encroachment on the rightsand privileges of others, they will never enhance the image of policein addition to being guilty of professional misconduct. '

(xil) Police Pmlic RelatioOs

-, . Any police Officer, who wants to improve the imageof the police in public, has J.o cultivate three qualities:-

n Patience;

,JQ. Psychological, insight into the wor.king of mind·parficiJlarlY.·uni:lenitress; and .'

lli) Sympathetic attitude.

Since we are over worked or we think that we are over workedwe seldom are prepared to spare time and energy to listen to thepeople, who come to us in Police Stations/Police Posts and offices.We do not realise that the people, who come to us after spendinglot of money and time expect at least a patient hearing from Police.So we must spare some time and devote some energy to the people,who visit us with,'their grievances. It does not mean that we shoulddo anything illegal for them or false cases should be registeredagainst anyone. Whenever we are unable to) do anything, which thepeople ask us, we, should explain them politely -and patiently ourlegal' and statutory limitations. The trouble arises, when 'policetries to pose that,they have all the powers and when they are calledupon to help they get themselves entangled in ilIl'!gal activities.

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A 'Police Officer has to know psychology of people,generally and particularly those under stress. We must understandthat some people visit us to derive i!legal/undue benefit. At thesame time we must realise that 8 very large number of peoplevisit us "!Ih!!nthey are in 8 state of distress and they find themselvesunder strain. Generally an Indian avoids police as a devout personavoids the devil because they consider the Police as wrong propIegiven to oppression and manipulation. However, if we treat thepeople with courtesy and help them within the law they may come

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\:0 realise our difficulties too.

. Policemen hayeenormous powers under law to helpand harass people. Libert.y is sacred and honour is still more sacredto people. Yet police has. not only legal powers to arrest pffendersbut also resorts to I!Ucli.misuse of powers that people feel distto'JPured.So we must use oIJr .powers ·only when there i~ complete .evidenceagainst the' accused person. Normally Police should Protect theLiberty and Honour of the people, ·particularly of .the weaker sections,womenfolk, children, old people and the poor. Under ..the law police.has .powers and a. powerful person must have sympathetic attitudetowards the u.nfort~nately .weaker/pocrer human beings. Police MustCultivate Sympathy for the People.· .

(xiii) Need of Ideals fOl"Police

There is need to motivate all ranks on correct .lines,We must set before police high st.andards of conduct.

An:lexure 'S' lays down tasks for police and •Annexure 'C' Principles which should guide police working.

All officers will take vigorous IInd sustained steps byway of trainir,; their subo. dinates in above ideals and principles.

ANNEXURE 'B'

11-£ PCUCEMAN SHOlLD

1. Welcome the· people who visit them, respect old. peopleaf1dwomen folk,

2. Respect the' people he serves and not talk down to them,.

3. Respect. . ttie liberty,· rights and dignity of all citizens, 8S

guaranteed by taN and the constitution,. ).

4. Be impartial in all cases,

5. Identify erfmlnals, offenders and criminal activity and whereappropriat.e apprehend. offenders and assist in subsequentcourt proce~dings,

6. Identify problems that are potentially serious law enforce-ment problems,

7. Reduce· the· opportunities for the commission of crimesthrough preventive patrol and other measures.

8. Create and maintain feeling of security in the community,

9. Resolve local confllcts,

10. Police is an investigating and regulative agency. It is riota .punitive agency. It .should, therefore, not hand out punish-ments, nor try to "teach a Jesson" to anyone,

11. Aid individuals, who are in danger of physical harm,

12. Facilitate the movement of people and vehicles,

13. Assist those who cannot care for themseives,

14. Provide other services" on an emergency basis,

15. Pay for everything you purchase or damage.

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@6. To use physical force only 6. The Police must recognise that

when the exerciie of persua- they .are members of the publiction, advice, warning Is fold with the only difference thatto be insufficient to 'obtain in the InteJ:est of the commu-pUbllc co-operation to an . nity and on its behalf they-extent necessary to eecure are employed to give full-, , observance of law or to restore tim~ attention to ~uties whichorder; lInd to use only the are noJ:nlally Incumbent on.minimum degree of force. every citizen to perform.

7. To maintain at all times a 7. The Police Ihould realise thatrelationship wit.h the public the efficient performance of

. that gives reality to the their duties will be dependeQt .hiatoric tradition that the of the extent of ready eo-police are the public and that operation they receive frern thethe public are .the Police; the public. This in turn, willPollce being only members of depend on their ability tothe 'pub~icwho are paid to s~re public approval ofgive full-time attention to their conduct and actions anddutitil which are incumbent on then to earn th3 retain pUblicellery citizen. in the interests reapectand confidence. TI;1eof community welfare' & extent to which they succeed,existence.' in obtaining public eo-

operation will diminish propor-tionately the necessity of theuse of physical force or cempul-sion in the discharge of theirduties.

, 8. to r,cognise always, the neeet 8. The Police sho:.ddbe aympathe-for strict adherence to tic and considerate to allpolice executive function, and people and should be constantly'to retrain fro:n even seeming mindful of their welfare. Theyto usurp the powers of the should alw!lYsbe ready tojudiciary or~llvenging ind\- offer individual serVice an,d,..vidual! or the State, and of friendship and render necessaryunauthoritatively judging assistance to all withoutguilt and punishing the regard to their wealth org~ilty. social standing.

9. To recognise always that 9. The Police shall alwaysthe test of police efficien- be courteous and wellcy is the absence of crime mannered; they should beand disorder,and not the dependable' and un-attached;visible evidence of police they should posses dignityaction in dealing with them. and cqurage, and should

cultivate character andthe trUlt of the peOflle.

2S