11-04-23 Working towards Zero

AA Maintenance

Fault mitigation at AA.

MEMS system.

11-04-23 Working towards Zero

AA Maintenance

4 Fixed wings - 2 rotor wings 23 Engines 350.000 pax 10 km / -50C / 780 km/h 20 staff members.

11-04-23 Working towards Zero

11-04-23 Working towards Zero

Systems

EASA(eu)– TDA(dk) – QA(aa) Processer og systemer A-Z Tasks easy life. 100% = Perfect ? No “Normal” errors

11-04-23 Working towards Zero

“Wack-em all”

11-04-23 Working towards Zero

MEMSMaintenance Error Management System

I have made a mistake What ? How ? Eliminate repetitive faults The major contributing factors For free “Culture changes”

11-04-23 Working towards Zero

MEMSHow!

Green light The Message out Staff support Feedback

11-04-23 Working towards Zero

MEMS

1 mentor og 4 support members 63 reports 1 year report study 09 Februar 2010 5 key behaviors

11-04-23 Working towards Zero

The 5 Keys

11-04-23 Working towards Zero