WOUNDED WORKFLOW! A GETCONTROL.NET WHITE PAPER
BY MIKE SONG AND BILL KIRWIN: [email protected]
4 Productivity Pain Points That Cost the US $1 Trillion Each Year and Hurt Your Organization’s Productivity, Profits, and Sales.
SUMMAR
The plunhave creainformatservices w
Unfortunsix years points th
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The cost alone is ohope to cidentified
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RY:
ging economated a renewion workerswith fewer r
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hat prevent i
Overload
Miscommu
Disorder
Isolation
of Overloadover $1 trilliocompete in td along with
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my, rising glowed focus ons (i‐workers) resources.
r obstacles tnducted a st‐workers fro
nication
d, Miscommuon a year anthe future. Ih a simple pla
t, inc. all rights reserved
obal competn productiviwho can pro
to increasedtudy of overom getting m
unication, Dnd rising fastn this paperan to help ev
d. Do not copy or forwar
tition and thty initiativesoduce more
productivityr 35,000 i‐womore done.
isorder, andt. Organizatior, the four prvery organiz
rd without permission. i
e rapid shifts. In order to, faster, sma
y work againorkers that r
d Isolation (Oons must adroductivity pzation surviv
t to informato survive, buarter, better
nst this goal.reveals four
OMDI) to theddress these pain points ave – and bett
tion‐related usinesses neer products an
. Over the pacritical pain
e U.S. in wagissues if the
are clearly ter yet, thriv
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INTRO:
The Wastendless seto a staggextrapola
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THE INCRED
e: Informatioearch for storgering 1.7 houte this across
100 m
X 1.7
X 240
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ortunity: Our r key productiDI syndrome rs and teams sng great resu
ow Cost / Higminimum of 15weeks or mont
o Capital Invehanges vs. the
Motivated Wof focus grouptrategies to im
g is perfect fon in order to mmpetitive.
Start: The firgnostic surverticular pain pve program c
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DIBLE WAST
on workers spred/new inforurs per day ors the entire co
million inform
hours per d
work days
/ hour aver
2 trillion in w
research reveivity pain poinrepresents a nstruggle to dolts for the fol
gh ROI: OMDI 5 days per paths rather tha
estment Reque purchase of
orkforce: The ps with Globalmprove workf
or a new prodmake individu
rst step is to deys and Fortupoints are caucan be develo
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TE AND OPP
pend 70% of trmation. Theyr over $12,00ountry we arr
mation wor
ay
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age wage
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eals that the nts: Overloadnew way of tho more with lelowing reaso
productivity articipant per an years.
uired: OMDI if expensive h
will to changl 1000 clientsflow and low
ductivity movual businesse
develop an One 500 case susing the mosoped to chang
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ORTUNITY O
heir day on thy report that00 per year in rive at this re
kers
are wasted
majority of wd, Miscommuhinking aboutess – initiativns:
initiatives areyear. Most in
initiatives focardware or s
e has never bs. Informationer stress.
vement to takes and our ent
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OF WOUND
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each year!
waste related unication, Dist the chaotic es designed t
e relatively innitiatives actu
cus on measuoftware.
been strongern workers are
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rd for your orvailable (info@your people.mplement te
ED WORKFL
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to informatiosorder, and Isworld of the to address OM
nexpensive anually pay for t
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growth projecte
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ductivity and
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arket, 2008‐2012.” Mar
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es permanentoductivity.
tivity pain poy, and energy
ALLENGE 1:
first pain poimary concernh as travel demexist.
research revemped with ms, and project
mber of Informt five years, i‐whe number of h snail mail, fannels include sages, and so
The digitizatill feature.1 Eance, it actualle resulted in 2ased with the
peace of min
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ch 2008.
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OVERLOAD
nt is overload– it should almands or the
eals that profmore email, mts than they c
mation Channworkers havechannels thaaxes, voicemaIM, wikis, virocial network
ion of informach new web y has the opp24‐7 non‐stop advent of vir
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es that requiritems are putted voicemail
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the plosion mation into thd meetings. Ns, RSS feeds, h as Twitter, F
for rapid replh as social netTo make matformation chag technology.
re follow up at aside as busl message. Th
mpact on
save an
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ication of emtworking promtters worse, annels, and th
and action besy professionahe result is th
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ADDICTION
As messagbehaviorapathwaysinformatioprofessionwhen it ismeetings,by colleag“The Blac
As i‐workecommentsome caseemail from
INTERRUPT
Interruptileast a mi
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fessionals spe
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ofessionals weon a wheel, ruetting anywheel powerless every day in n, i‐workers nf normal busir gets a chanMonday. This on.
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ge after messal patterns – ms over time – ton. Symptomnals feel an irsn’t required. , and 54 percgues who hudkberry Praye
ers constantlyts that boomees, fatal car am behind the
TIONS
ions are bothnute to recov
was texting just before
n, Ray Dawson & Darren
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end too much
FE BALANCE
e interviewedunning hardehere. Accordins to control tan endless stnow spend 41iness hours. Tce to rest andultimately er
sage buzzes inmost likely hathat cause us
ms are easy torrational needSome profesent of all profddle over their” during imp
y check for loerang back annd train accid wheel.2
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California crash, Reuters
n Wilson (Danwood Gro
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h time workin
d complainedr and faster tng to our resehe informatiotream of ema1 minutes perThe end resuld relax beforerodes output
nto our lives wardwired intos to become a spot. 63 percd to check thessionals checkfessionals areir PDAs doingportant meeti
ow priority emnd forth throudents have be
brain drain fore of workflow
s, Thursday, Oct 2, 2008
up/Loughborough Unive
d. Do not copy or forwar
ng on non‐urg
of feeling likethan ever butearch, 67% ofon tsunami thail and meetinr day on emat is a workfore coming bacand job
we develop o our neural addicted to necent of all eir email evenk their email ie often frustrg ngs.
mail they inadugh cyberspaeen caused b
r most i‐workw after an em
8 http://www.reuters.co
ersity), “Evaluating the E
rd without permission. i
gent, non‐imp
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dvertently crece, driving ovy drivers who
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om/article/domesticNew
Effect of Email Interrupt
portant tasks
eate more repverload to newo were compe
ng to a recenton. If our em
ws/idUSN015283552008
tions within the Workpla
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81002
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load Comm
many emails anr my ability to gthe day. Thus Icatch up.”
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nd workflow cmunication. Ago spot in our m. 46 percent owing through an a stream oare faced witmail.
9% of all profague subject
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COMMUNIC
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psychiatrist at King's Coope/04/22/text.iq/
t, inc. all rights reserved
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ve too many pee‐mail during g attention.”
ww.getcontrol.net
r or 96 potent
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