Asset Management Club Hertfordshire – 4 February 2016 Output report from: WORKSHOP: WORKING CLOSER TOGETHER IN HERTFORDSHIRE – HOW CAN WE MAKE THIS HAPPEN? Discussions: Group procurement – purchasing together is the way forward Sheltered housing – approaches discussed to tackle not fit for purpose units Standardisation – spec v performance spec, standard products Can we share specifications and standards? Predictive life of materials – life cycle, boiler management systems, technology sensor in kitchens etc. rather than simply on a 20 years programme Ongoing issues with asset management data Challenges with perennial issues mould / condensation Resident choice – reduce? Consider themes rather than colour choice What hasn’t worked and how to share – south facing door that bleached, component failure etc. Digital portal to share and discuss Be more honest with each other and share failings Standardising all kitchens, bathrooms etc. the way DLO set up the van, the SOR used, have these standardisations been shared amongst the members? Problem would be the choice offered to customers and maybe the choices should be lowered to 4 only, plus if each member has their own performance specification would this work? Productive Life Cycles of kitchens – is this investigated? A £250 incentive to residents of a certain stature that do not want their kitchen changed (as long as it is in good condition). Residents over the age or 60 seems to be the age that go for this with positive feedback received Is Decent Homes spec still being used or are members doing their own thing? The grading of schemed properties is something that Dacorum BC are doing and they have 3 different levels – ‘adaptable’, ‘not adaptable’ or ‘currently adapting’ Asset disposal – how, where and when? How can we share details of stock disposal areas / information in case any other member wishes to purchase? Need to understand what are the best delivery models (outsourcing vs DLO vs WSO) Smaller RP’s often need more resources to manage a wider range of services but cannot provide dedicated resource Lack of skilled staff affects results Staff retention/recruitment is a problem Affective benchmarking is required How can we use technology in maintenance? Are there any good practices? There are too many duplications and wasted activities in the industry Rent reduction means more pressure of delivery/programmes and service Separating DLO works from gas maintenance and voids works has been very successful We need to have contract procurement programmes
Transcript
Asset Management Club Hertfordshire – 4 February 2016 Output report from:
WORKSHOP: WORKING CLOSER TOGETHER IN HERTFORDSHIRE – HOW CAN WE MAKE THIS HAPPEN? Discussions:
Group procurement – purchasing together is the way forward
Sheltered housing – approaches discussed to tackle not fit for purpose units
Standardisation – spec v performance spec, standard products
Can we share specifications and standards?
Predictive life of materials – life cycle, boiler management systems, technology sensor in kitchens etc. rather than simply on a 20 years programme
Ongoing issues with asset management data
Challenges with perennial issues mould / condensation
Resident choice – reduce? Consider themes rather than colour choice
What hasn’t worked and how to share – south facing door that bleached, component failure etc.
Digital portal to share and discuss
Be more honest with each other and share failings
Standardising all kitchens, bathrooms etc. the way DLO set up the van, the SOR used, have these standardisations been shared amongst the members? Problem would be the choice offered to customers and maybe the choices should be lowered to 4 only, plus if each member has their own performance specification would this work?
Productive Life Cycles of kitchens – is this investigated?
A £250 incentive to residents of a certain stature that do not want their kitchen changed (as long as it is in good condition). Residents over the age or 60 seems to be the age that go for this with positive feedback received
Is Decent Homes spec still being used or are members doing their own thing?
The grading of schemed properties is something that Dacorum BC are doing and they have 3 different levels – ‘adaptable’, ‘not adaptable’ or ‘currently adapting’
Asset disposal – how, where and when?
How can we share details of stock disposal areas / information in case any other member wishes to purchase?
Need to understand what are the best delivery models (outsourcing vs DLO vs WSO)
Smaller RP’s often need more resources to manage a wider range of services but cannot provide dedicated resource
Lack of skilled staff affects results
Staff retention/recruitment is a problem
Affective benchmarking is required
How can we use technology in maintenance? Are there any good practices?
There are too many duplications and wasted activities in the industry
Rent reduction means more pressure of delivery/programmes and service
Separating DLO works from gas maintenance and voids works has been very successful
We need to have contract procurement programmes
Outcomes/Actions:
John Rowan and Partners to explore a web portal for the club to share information
Members to share various programmes of procurement and contracts each period so that each can see how they can contribute or minimise duplications for each other
Members to share challenges on a regular basis
Each club member to nominate an individual so that communication can be efficient between each other
Members to notify whether or not they want to take part on a benchmarking exercise. The data will not be shared with any others than the source members
Thanks to Dacorum Borough Council who has volunteered to host the next event. Any specific topics members wish to be covered please let us know
CURRENT PROGRAMMES IN STEVENAGE BOROUGH COUNCIL AND THE CURRENT ISSUES, CHALLENGES AND OPPORTUNITIES
Neil Wilson-Prior, Interim Head of Asset Management - Stevenage Borough Council
VALUE FOR MONEY; COMPARING COST AND THE PERFORMANCE OF MAINTENANCE
Sean Tobin, Partner (Member) - John Rowan and Partners
COMMUNITY INVESTMENT – MAKING A DIFFERENCE AND WHAT WE HAVE LEARNT FROM OTHERS
Beatrice Dach, Stevenage Borough Council
9.00AM - 9.30AMArrive and coffee
12.45PM - 1.00PMConclusion and Feedback - Peter Nourse, Assistant Director of Housing - Stevenage Borough Council
9.30AM - 9.35AMWelcome introduction - Matt Partridge, Deputy Chief Executive - Stevenage Borough Council
1.00PM - 2.00PMLunch and networking
WORKING CLOSER TOGETHER IN HERTFORDSHIRE – HOW CAN WE MAKE THIS HAPPEN?Introduction by Gary Bagnall, Head of Asset Management - B3Living
Workshops chaired by Gary Bagnall and Neil Wilson-Prior
DELIVERING EFFECTIVE MAINTENANCE PROGRAMMES
Brian Golton, Head of BMO - Stevenage Borough Council
RESOURCES CHALLENGES AND FUTURE CHANGES IN TEMPORARY / INTERIM WORKING REGULATIONS
Daniel Short, Director - Greenacre Recruitment and Rhys Morgan, Business Development Manager - Crystal Umbrella
