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Charting Your Course with Oracle Applications: Value, Choices and Roadmap

Ognjen PavlovicVice President, Oracle Applications Development

© 2011 Oracle Corporation – Proprietary and Confidential 2

Oracle Corporation

Scale• $26.8B in revenue on a trailing twelve-month basis*• #1 in 50 product or industry categories• 370,000 customers in 145 countries• 20,000 partners • 104,500 employees• 10 million developers in Oracle online communities

Innovation and Investment• 29,000 developers and engineers• 15,500 customer support specialists, speaking 27 languages• 20,000 implementation consultants• 1.5 million students supported annually• 870 independent Oracle user groups with 355,000 members

GAAP revenue represents December 1, 2009 – November 30, 2010

ERP - Global Single InstanceRunning R12.1.3 E-Business Suite

• 18.6 terabytes• 810,000 customers• 32.3 billion rows of data• 107 operating units

78 million AR invoice lines

• 446,000 vendors• 357,000 projects• 675 ledgers• 11 languages

49.1 million Sales Order lines

824 million GL lines

20 Years of SLA Data

(8 Years Converted During R12 Upgrade)

105 thousand employees

4

Oracle’s Applications Strategy

Complete Solutions.

Complete Choice.

5

Complete Solutions

.

© 2011 Oracle Corporation – Proprietary and Confidential 6

Most Complete SolutionsIndustry Leaders Rely on Oracle

Infrastructure

Technology

MiddlewareMiddleware

DatabaseDatabase

Business Applications

Sales PLM EBPP Self-CareCampaign Mgmt Advanced CRM Call Center Mgmt Partner Mgmt

ERP Applications

Financial ManagementFinancial Management ProcurementProcurement

Human ResourcesHuman Resources Asset ManagementAsset Management

Help DeskHelp Desk

Project ManagementProject Management

AnalyticApplications Service

Fulfillment

Telco-Specific Business Operations

Billing & Revenue Management Assurance

Service Delivery

Applications

Enterprise Analytics

Operations Analytics

CRM Analytics

ERP Analytics

Rating

Pricing

Invoicing

A/R & Collections

Payments

Billing

Mediation

Balance Mgmt

Interconnect

Settlements

Vouchers

Revenue Control

ServiceAssurance

Service Creation Environment

Design

RevenueAssurance

ServicesGatekeeper

ResidentialTelephony

Virtual PBXProvisioning

Inventory Mgmt

ServiceActivation

Discovery

Reconciliation

OracleOracle

ISV PartnersOracle’s Communications Footprint - 2004

© 2011 Oracle Corporation – Proprietary and Confidential

Technology

InfrastructureInfrastructure

MiddlewareMiddleware

DatabaseDatabase

Business Applications

SalesSales PLMPLM EBPPEBPP Self-CareSelf-CareCampaign MgmtCampaign Mgmt Advanced CRMAdvanced CRM Call Center MgmtCall Center Mgmt Partner MgmtPartner Mgmt

ERP Applications

Financial ManagementFinancial Management ProcurementProcurement

Human ResourcesHuman Resources Asset ManagementAsset Management

HelpdeskHelpdesk

Project ManagementProject Management

AnalyticApplications Service

Fulfillment

Telco-Specific Business Operations

Billing & Revenue Management Assurance

Service Delivery

Applications

Enterprise AnalyticsEnterprise Analytics

Operations AnalyticsOperations Analytics

CRM AnalyticsCRM Analytics

ERP AnalyticsERP Analytics

RatingRating

PricingPricing

InvoicingInvoicing

A/R & CollectionsA/R & Collections

PaymentsPayments

BillingBilling

MediationMediation

Balance MgmtBalance Mgmt

InterconnectInterconnect

SettlementsSettlements

VouchersVouchers

Revenue ControlRevenue Control

ServiceAssurance

Service Creation Environment

Service Creation Environment

Design

RevenueAssurance

ServicesGatekeeperServicesGatekeeper

ResidentialTelephonyResidentialTelephony

Virtual PBXVirtual PBXProvisioningProvisioning

Inventory MgmtInventory Mgmt

ServiceActivationServiceActivation

DiscoveryDiscovery

ReconciliationReconciliation

OracleOracle

ISV PartnersOracle’s Communications Footprint - Today

© 2011 Oracle Corporation – Proprietary and Confidential

© 2011 Oracle Corporation – Proprietary and Confidential 9

Enterprise Applications

Most Complete SolutionsLeadership in Key Segments

.

Applications Platform

• Human Capital Management

• Customer Relationship Management

• Project Portfolio Management

Industry Applications

• Banking

• Communications

• Financial Services

• Access & Identity Management

• Application Server

• Business Intelligence

• Business Process Management

• Professional Services

• Public Sector

• Retail

• Enterprise Content Management

• Enterprise Portal

• SOA Application Infrastructure

© 2011 Oracle Corporation – Proprietary and Confidential 10

“Gartner Core Financials Marketscope”

Oracle Applications Product PortfolioStrong Validation from Gartner Magic Qs and Forrester Waves

1111

How Are We Able to Do This? R&D Almost Tripled.Oracle Invests $3.3Bil+ Per Year in Developing New Products

• 1,500 Patents• 1,500 Patents in Progress

$1.3$1.5

$1.9$2.2

Billion $$2.7

FY08FY04 FY05 FY06 FY07 FY09

$2.8

FY10

$3.3

12

Applications Unlimited

Fusion Middleware

New Applications

Complete Choice

Applications UnlimitedCommitment to ongoing

enhancements to and support for your existing Oracle

applications.

Lifetime SupportThe most comprehensive support policy available.

Co-ExistenceApplications that are

designed to add value to and work with your existing

investments.

Years from Release G/A

0 5 8

Premier

Extended

Sustaining

Since2005

Since2006

Since2007

13

Upgrade

Charting Your Course.

13

Optimize

Extend

14

Upgrade

Charting Your Course.

14

Deliver business value

by upgrading to the

latest release of your

existing applications

15

Fusion V1

Hyperion EPM 11.x

E-Business Suite 12.x

Hyperion EPM 11.1.1

PeopleSoft Enterprise 9.x

JD Edwards E1 9.0

E-Business Suite 12.1

E-Business Suite 12.1.3

JD Edwards World A9.x

Demantra 7.2 PeopleSoft Enterprise 9.1

Agile PLM 9.3.1

JD Edwards E1 9.x

Agile PLM 9.2.2.4

JD Edwards World A9.2

GTM 6.1OTM 6.1

Demantra 7.xGTM/OTM 6.x

E-Business Suite 12

Agile PLM for Process 5.2

Demantra 7.3OTM 6.0

Hyperion EPM 11.1.2 Agile PLM 9.x

PeopleSoft Enterprise 9.0

JD Edwards World A9.1

Siebel CRM 8.1.1 Agile PLM 9.3 Siebel CRM 8.2

for Pub SecAgile PLM for Process 6.x

JD Edwards E1 8.12

Siebel CRM 8.0

CRM On Demand 15

Agile PLM for Process 6

CRM On Demand 18

Siebel CRM 8.x

CRM On Demand 12

CRM On Demand 13

CRM On Demand 14

CRM On Demand 16

CRM On Demand 17

CRM On Demand 19/20

2006 2007 2008 2009 2010 2011+

Frequent Releases

16

EBS Product Update: Continued Releases And Innovation Ongoing Consumable Low Upgrade Cost Point Releases

EBSR12

EBS R12.1

EBS 12.1.2

EBS12.1.3

Planned

2003 2007 2009 2010 2011

Released

Financials,Technology

Procurement, HCM, Service, SCM, Projects, Financials, Technology, MDM, Financials

Functional Innovation

Major Release

Minor Release

EBS11i9

EBS12.x

EBS R12.1.3 released on Aug 20, 2010– Key functional enhancements in SCM, Service, Contracts, Procurement etc.– Global statutory/regulatory updates and error corrections

2004

EBS11i10

06/03 11/04 01/07 05/09 12/09 08/10

17

Procurement

HCM

Financials

SCM

Projects

CRM

• Buyers Workbench, Sourcing, Contracts, Electronic Invoicing, iSupplier Portal

• Learning Management, Recruiting, Performance Management, Talent Profile, Incentive Compensation

• Service & Field Service

• Project Management for Asset Based Industries

• Enterprise Asset Management, Warehouse Management

• Shared Service Centers, Advanced Collections, Internet Expenses, Channel Revenue Mgmt

• Spend Analysis, Classification & Supplier Lifecycle Management

• Succession Planning, Incentive Comp Analytics/ HR Analytics

• Projects Analytics, Primavera Integration*

• Value Chain Planning, Landed Cost Management, Manufacturing Execution

• Financials Accounting Hub, Federal Financial Analytics

Enhanced Product Areas New Products in 12/12.1

MDM • Core Product Hub• PIM for Telco, PIM for Retail, Site

Hub, Supplier Hub

Industries• Wholesale Distribution, Public Sector, High Technology , Engineering & Construction, Life

Sciences, Retail, Professional Services, Communications, Consumer Goods, Utilities

R12.1 Opportunities for CustomersEnhanced Products and New SKUs Across the E-Business Suite

• Price Protection, Supplier Ship & Debit

18

Agilysys• Need for integrated

ERP system to support continued growth

McDonald’s• Process standardization for

construction management; cost management and tracking by project areas

Chicago Public Schools• New features and

functionality

Datacard Group• 40+ Modules

AT&T• Largest payables

deployment worldwide

Pentel• Better functionality for distribution;

better support options; eliminate customizations

Oracle• Upgrade from Release 12• Financials, HR, Procurement,

SSHR, Contracts, etc.

Usana Health Sciences• Multinational support; improved

inventory control; demand visibility; lower cost of managing manufacturing processes

Some Customers on E-Business Suite 12.1

19

Applications Management Packs• 11gR1 Uptake• Diagnostics

EBS 12.1.3• Field Service Third Party Support• Warehouse Services Billing• Logistics Service Support for WMS• Subcontractor Change Management • EAM Work Permit & Safety• Selling Services• Financial Globalization for India, Brazil,

VAT, Argentina, China, Japan etc. • Duplicate Expense Management• OTL Supervisor Workcenter

Oracle E-Business Suite RoadmapSome content highlights

Contract Lifecycle Management• Complete Fed Acquisition Lifecycle• US Federal Contracts Printing• FAR/DFARS compliant• IAE systems integration• CLIN/SLIN Hierarchy• Configurable Document Numbering• PALT Tracking• Oracle Federal Financials Integration• FPDS-NG and FedBizOpps Integration

Integrations:• Primavera R12 Integration• 11g Foundation Packs• 11g Process Integration Packs

EBS 12.x• Downtime Reduction (11gR2)• Middleware Uptake (11g)• Payroll to Projects Labor Costing• SCM Enhancements• HCM Localizations• Contract Lifecycle Management for

Defense Agencies• Service Charges • Spares Management• eKanban• GTM Integration• Property Manager• Mobile Field Service & Dispatch

Enhancements• ePedigree Integration• Serialization at Point of Use• Return to Vendor and Rework

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Boston Properties • 8.9 to 9.0 • Project for new business

cycles and freed IT capacity to drive additional process improvements

Weyerhauser • 8.11 to 9.0• Leveraged comprehensive

support from Oracle throughout project

W. L. Gore • 45 companies, 200 branch

plants in US, EU and APAC• Financial, distribution, and

manufacturing modules• FDA regulated environment

Maxco Packaging • A9.1 to A9.2• Project generated new business

insight across the enterprise

Penguen Gıda• 8.0 to 9.0• Web interface• New functionality – grower

management, expense management

Michelin Turkey• Xe to 9.0• WEB interface• Expense Management

Clark Construction • A7.3.15 to A9.2• Financials, A/P, A/R, Job Cost, HR,

Payroll, Equipment, F/A, Contracts, Work Orders, Service Billing

Arcor • 8.10 & World A7.3 to JDE E1 9.0 • Financials and Manufacturing• Oracle On Demand global

hosting

Some Customers on JD Edwards EnterpriseOne 9.0 and World A9.2

21

JD Edwards EnterpriseOne 9.0 Update 2• Usability and Navigation• Order Promising with Lot Status for Configured Items • Oracle Business Accelerator for General Contractors• Transaction Processing for Sales Update and Cycle Count Update

JD Edwards EnterpriseOne Apparel Module• New functionality for Apparel Industry• Supports any product produced with differentiated multiple attributes

(sizes, lengths, colors, widths, materials)

Oracle JD Edwards Roadmap

JD Edwards EnterpriseOne Tools 8.98.4• Improved User Experience • Simplified System Administration• Oracle BI Publisher 11g• Oracle Secure Enterprise Search • Data masking and privacy

JD Edwards World A9.3• Industry enhancements • Advanced Cost Accounting• Enhanced Global Enablement• Security • Usability and Reporting

JD Edwards EnterpriseOne 9.1• Project Manufacturing• Food and Beverage Usability• Business Process Automation• End User Reporting

JD Edwards EnterpriseOne Tools 9.1 • Innovative User Experience• High Availability solutions• More Oracle Sun choices

22

PeopleTools 8.52• Application Configuration Wizards• Work Center Framework• Oracle Tech Stack Optimization

PeopleTools 8.51• PeopleSoft Testing Framework &

Usage Monitor• Smart Navigation• Oracle Virtual Machine Production Templates

Oracle PeopleSoft Roadmap

PeopleSoft HCM 9.1 Feature Pack• Company Directory &

Actionable Org Charting• Workforce Scheduling for Healthcare• Talent Management 9.1 Integration

to HCM 9.0 & 8.9

PeopleSoft FMS/SCM 9.1 Feature Pack• Mobile Inventory Management• Hyperion Disclosure Management Integration• GRC Transaction Governor Integration

PeopleSoft FMS/SCM 9.1 Feature Pack• Customer and Supplier Visualization• Primavera Integration• Incremental Updates to Essbase Cubes

PeopleSoft 9.1 Feature Pack(Common Component)

• Forms and Approval Builder

PeopleSoft HCM 9.1 Feature Pack• Matrix Org Charting• Total Compensation Statement• Employee and Manager Self Service

PeopleSoft CRM 9.2• Service Operational Dashboard• Embedded Rich Text Editor

PeopleSoft HCM 9.2• Time and Labor Manager Dashboard• Paycheck Modeling

PeopleSoft ELM 9.2• Learning Dashboard• One Step Enroll & Launch

PeopleSoft FMS/SCM 9.2• AP Work Centers• European Union SEPA Payments

PeopleSoft Enterprise Portal 9.2• Unified Navigation• Secure Enterprise Search Uptake

PeopleTools 8.53• Activity Guides• Network Charting

23

Social Engagement• Social Adapter (Radian6) to map channel

to Customer • Social Customer Insights to measure

influence (UCM)

Siebel 8.1 Innovation Pack • Customer Experience Management

• Self-Service Kiosk for Retail, Consumer Facing Mobile,CEM Application Toolkit V2, Real-time Decision Engine

• Next Generation Mobile• Fusion Mobile

CRM On Demand Release 19 • Operations transparency• CRM Desktop• Mobile Configurability• More Life Sciences• More Insurance• Analytics enhancements• Transparent DB encryption

Marketing On Demand Integration• Common customer profile• Response management• Lead management• Campaign automation• Integrated analytics

eBilling 6.1• Enhanced industry integrations• CEM portlet support • Fusion Middleware Components

Siebel 8.2 Innovation Pack• Financial Services (Bank-in-the-Box)• Utilities: Order to Bill Integration

OPA 10.2• Determinations Server Plug-in• Interview Web Service• Additional language support

eBliling 6.x• PCI Compliance & Mobile Browser

Marketing On Demand• Email Marketing 1.4

Siebel 8.2.1• Public Sector Social Services• Deeper Loyalty for Retail and

Travel & Transportation• Automotive Warranty Management

Siebel 8.1 Innovation Pack• Financial Services Desktop• Telecommunications Self-Service

Oracle Siebel & CRM On Demand Roadmap

Siebel 8.1 Innovation Pack• Consumer Packaged Goods Quick Start• Advanced Order Management/Contract

Bundling for Telecommunications• CEM Application Toolkit V1• CRM Desktop for Lotus Notes

Siebel 8.0 Innovation Pack • CRM Offline Client for Life Sciences

CRM On Demand Release 18 Innovation Pack• Data Vault• More Insurance Producer Success model

Siebel 8.2 Innovation Pack• Financial Services (Bank-in-the-Box)• Utilities: Order to Bill Integration

24

Hewlett Packard• Upgraded 35,000 users in 9

months• Improved pipeline health by

257%

Turkcell• Implementation on 8.0

City of Sacramento• Decreased total cost-per-call by

50%• Reduced labor costs by

$700,000

Avea• Upgraded from 8.0 to 8.1

Farmers Insurance Group• Provided business users with

increased control over day-to-day activities

McAfee• Support 3,000 internal users

and 200,000 external users

Starwood Hotels and Resorts• Improved ability to deliver leads

globally in a single unified business process

What Companies are Achieving with Siebel 8.x

Centers for Medicare & Medicaid Services• Upgrade completed in 6 months• Task based UI, web services,

support, reduced deployment costs

25

Continued Investment Across Applications

• 6 New Products• 320 New Features• 18 Customer-Driven

Enhancements

CRM On Demand

• 4 New Products• 752 Enhancements

Hyperion

• 4 New Products• 500 Enhancements• 4 New integrations• 86% Customers On

Latest Two Releases

Agile PLM

• 2 New Products• 30+ Enhancements• 3 New integrations• 98% Customers On

Latest Two Releases

OTM/GTM

• 40 Enhancements• 2 New integrations• 91% Customers On

Latest Two Releases

Demantra

18 11.1.2 9.3.1

6.0-6.2

7.3

26

Optimize

Charting Your Course.

26

Optimize current

applications portfolio by

adopting standards-

based technology

27

Strategies for Optimizing Applications

Make integration sustainable

SOA and Business Process Management

Strategy Technology

Portal & Composite Applications

Unify the user experience

Web 2.0Integrate social

computing

Business Intelligence Applications

Deliver enterprise intelligence

Identity ManagementSimplify application

security

Enterprise Management

Centralize application lifecycle

management

28

OracleEBS

PSFT

Siebel

JDESyndicated

Universal

SAPETL ETL

ETL

ETL

ET

L

ETL

ETL

Oracle BIApplicationsWarehouse

Embed Enterprise Business IntelligenceProvide a Single Integrated View of Enterprise Information

• Pre-built data integration from multiple sources

BI Applications

• Embedded best practice calculations

• Metrics• KPIs• Dashboards, reports &

alerts by business function and role

Financials

Human Resources

Procurement & Spend

Supply Chain & Order ManagementProjects

Sales

Service & Contact Center

Marketing

Price

© 2011 Oracle Corporation 28

29

Extend

Charting Your Course.

29

Extend business value

by making strategic

investments in modular

applications for rapid

ROI

30

Co-Existence StrategyApplications Engineered to Work Together

31

New Inflection PointsNext Generation Technologies

Applications Platform

Standards

SOA

User Experience

Web 2.0

Embedded Intelligence

Technology Adoption

Cloud/SaaS

Modularity

32

Fusion Applications

Started with a Modern Platform

Industry-leading, standards-based, configurable, adaptive and secure Fusion Middleware

Built Best Practice Business Processes Based On Hundreds of Years of Learning

E-Business Suite, PeopleSoft, JD Edwards, Siebel

Reinvented the User Experience

Role-based user interface, embedded decision support, pervasive collaboration

Made Ready for the Cloud

Private or public cloud

All in Collaboration with Oracle’s Customers and Partners

33

Benefits of Open Standards

Lower Cost IT Talent Lower Cost IntegrationUpgrade-Friendly

Configuration

11x more Java programmers than ABAP programmers

50% lower maintenance costs with standards-based integration

Extensive configuration options with zero impact on upgrades

34

Fusion Applications User Experience

WHO do I need to reach?

What do I need to KNOW?

How do I get it DONE?

What do I need to DO?

Exception-based Management Embedded Business Intelligence

Configurable Applications & Processes Embedded Collaboration

35

Fusion Co-Exist Pillars• Talent Management

• Distributed Order Orchestration

• Accounting Hub (GL+Hyperion)

• Sales Performance Management Territory Management Quota Management Incentive Compensation

• Project Portfolio Management• Spend, Sourcing & Contracts• Incentive Compensation• Workforce Lifecycle Mgmt• Workforce Directory• Procure-to-Pay• Customer Data Hub• Product Data Hub• Governance, Risk & Compliance• etc…

Fusion Co-Exist Modules

Pillar 1:

Financials &Supply Chain Management

Pillar 2:

Human Capital Management

Pillar 3:

Customer Relationship Mgmt

Co-Existence Opportunities

36

Current Phase One Future Phases

Fusion Early Adopter: EatonIndustrial Manufacturing Customer

• Multiple custom order capture systems

• Legacy ERP (40+) – Oracle, SAP, MfgPRO,

Baan• Custom integration between capture and

ERP systems

• Add Fusion Distributed Order

Orchestration (DOO) & Global Order

Promising (GOP)• Pilot project focused on single plant, select

set of products

• Add additional plants, products and business

lines to DOO and GOP systems

• Consolidate capture systems

Solution Objectives:• Improve key business decisions through improved inventory management

and centralized views of global sources and shipping

• Improve customer satisfaction through decreased lead times, more accurate promise dates and fast, accurate order status updates

• Increase employee effectiveness through streamlined, consistent order processes

37

Recommended ActionsUpgrade, Optimize, Extend

Upgrade to Latest Oracle

Applications Release

Optimize with Standards-Based

Technology

Extend Business Value with

Co-existence Opportunities

E-Business Suite 12.1

Oracle SOA Suite and AIA

Oracle OBIEE

JD Edwards E1 9.0

Oracle ADF & WebCenter

Oracle Identity Mgmt

Fusion AppsVCP 12.1Demantra 7.3

Oracle Content

Management

Oracle Enterprise Mgr

SCM:

VCPVCEPLMJD Edwards

World A9.2

OTM 6.1WMS 12.1

PeopleSoft Enterprise 9.1

Agile PLM 9.3

Agile PLM for Process 6

BI Apps

CRM On Demand

Hyperion EPM

GRC

Industry Apps

Siebel CRM 8.2

3838

Why Oracle Applications?

• Most complete applications portfolio

• Commitment to customer choice through continuous investment and innovation in current offerings

• Fusion Applications work with your existing investments

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