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03/10/2016 Aspen Web Electronic Plan of Correction (ePOC ...€¦ · ePOC Same As SPOTS 3....

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03/10/2016 1 Aspen Web Electronic Plan of Correction (ePOC) Overview Jeff Pung Cedric A. Libiran IT & FOIA Section Health Facility Licensing, Permits and Support Division Bureau of Community and Health Systems (BCHS) Department of Licensing and Regulatory Affairs April 5, 2016 1 ePOC Advantages Over SPOTS Facility can submit separate tags upon completion BCHS can review separate tags System prompted email communication NEW - Includes Life Safety Code Surveys 2 Michigan will not be accepting attachments ePOC Same As SPOTS 3
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Page 1: 03/10/2016 Aspen Web Electronic Plan of Correction (ePOC ...€¦ · ePOC Same As SPOTS 3. 03/10/2016 2 4 5 ASPEN Web –Electronic Plan of Correction Or you will see the view below

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1

Aspen Web

Electronic Plan of Correction (ePOC)

Overview

Jeff Pung

Cedric A. Libiran

IT & FOIA Section

Health Facility Licensing, Permits and Support Division

Bureau of Community and Health Systems (BCHS)

Department of Licensing and Regulatory Affairs

April 5, 2016 1

ePOC Advantages Over SPOTS

• Facility can submit separate tags upon completion

• BCHS can review separate tags

• System prompted email communication

• NEW - Includes Life Safety Code Surveys

2

• Michigan will not be accepting attachments

ePOC Same As SPOTS

3

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4

5

ASPEN Web – Electronic Plan of Correction

Or you will see the view below

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Menu Link and Log Out

LOG OUT HERE

7

Detailed View - Survey List Columns

8

Survey Detail Screen

9

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Plan of Correction Screen

10

Attestation Is Your Electronic Signature

11

Submitting Multiple Tags

12

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Submitting Multiple Tags

Pending

Status

13

Approved Tags

14

Rejected Tags

15

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2567 Watermark

POC NOT FINAL

16

Special Cases

• Scope and Severity Level A Tags

• Past Non-Compliance Tags

17

Special Cases

S/S Level A and Form A

18

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Special Cases

Past Non Compliance Tags

19

Types of Surveys included on the

Survey List Screen

• Health

• Life Safety Code

• Recertification

• Revisit

• Complaint

20

Types of Surveys NOT on the

Survey List Screen

• New Facility Initial

• License Only Facility

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Auto Generated

Email Communications

• Survey Results Posted

• Survey Results Re-Posted

• Facility POC Submitted

• POC Approval

• POC Rejected

• POC Late Notification

• Final POC Approved

22

23

1. Survey Results Posted

2. Facility POC Submitted

4. POC Approval

5. Final POC Approved

Auto Generated Email Communications

24

1. Survey Results Posted

2. Facility POC Submitted

3. POC Rejected

2a. Facility POC Submitted

4. POC Approval

5. Final POC Approved

With Rejected Tags

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No Response Emails

• Timely Reminder

• No POC Submitted

• No Revised POC Submitted

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33

Deficiency Free Surveys

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Deficiency Free Surveys

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After The Survey POC Due Date:

Whichever is greater

10 calendar days after release to provider

or

after the survey POC Due Date with no POC received

and

every other day thereafter.

No Response Email Frequency

38

After POC Rejection:

Whichever is greater

3 calendar days after most recent POC rejection

or

after the survey POC Due Date with no POC received

and

every other day thereafter.

No Response Email Frequency

39

Facility

User

2-7

Facility

User

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Inquiries about your

SOD/POC content contact

your BCHS Long Term Care

Team Manager

40

Contacts:

CMS ePOC User Registration at https://www.qtso.com/accessepoc.html

Or Call: 888-238-2122

41

Questions?

42


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