0505 Platform Support Customers

Platform Support Guide

PegaRULES Process Commander Version 5.5 for Pegasystems Partners, Customers, and Prospects

Last Updated: May 15, 2009

. . . . . . . . .

Copyright 2009 Pegasystems Inc., Cambridge, MA

All rights reserved.

This document describes products and services of Pegasystems Inc. It may contain trade secrets and proprietary information. The document and product are protected by copyright and distributed under licenses restricting their use, copying distribution, or transmittal in any form without prior written authorization of Pegasystems Inc.

This document is current as of the date of publication only. Changes in the document may be made from time to time at the discretion of Pegasystems. This document remains the property of Pegasystems and must be returned to it upon request. This document does not imply any commitment to offer or deliver the products or services described.

This document may include references to Pegasystems product features that have not been licensed by your company. If you have questions about whether a particular capability is included in your installation, please consult your Pegasystems service consultant.

For Pegasystems trademarks and registered trademarks, all rights reserved. Other brand or product names are trademarks of their respective holders.

Although Pegasystems Inc. strives for accuracy in its publications, any publication may contain inaccuracies or typographical errors. This document could contain technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Pegasystems Inc. may make improvements and/or changes in the information described herein at any time.

This document is the property of: Pegasystems Inc. 101 Main Street Cambridge, MA 02142-1590 (617) 374-9600, fax: (617) 374-9620 www.pega.com

Contents

Policy Statement .................................................................................................... 1

PegaRULES Process Commander v5.5 Supported Platform List ....................... 2

PegaRULES Process Commander v5.5 Client Software Requirements ............ 5

Developer Client ............................................................................................... 5

End-User Client ................................................................................................. 5

Additional Client Software ................................................................................. 6

PegaRULES Process Analyzer, Process Simulator, and Autonomic Event Services Software Requirements ...................................................................... 7

Software required to support PegaRULES Process Analyzer ......................... 7

Server Software .......................................................................................... 7

Client Software ........................................................................................... 7

Software required to support PegaRULES Process Simulator ........................ 7

Server Software .......................................................................................... 7

Client (Animator) Software ......................................................................... 7

Requirements for Autonomic Event Services, Enterprise Edition .................... 7

PegaRULES Process Commander v5.5 Platform Bulletins ................................ 8

Oracle Database Software ................................................................................ 8

Oracle Thin Client Drivers ........................................................................... 8

Decimal numbers are stored incorrectly by some Oracle drivers in Java 58

JVM Issues ....................................................................................................... 9

OutOfMemory Error: PermGen space ....................................................... 9

WebSphere and Solaris .................................................................................... 9

Internet Explorer 7 .......................................................................................... 10

DB2 version 9.5 .............................................................................................. 10

. . . . . . . . .

Previous Release Platform Information .............................................................. 11

PegaRULES Process Commander v5.4 ........................................................ 11




PegaRULES Process Commander v4.2 Service Pack 6 ............................... 17




PegaRULES Process Commander v4.2 Service Pack 2 SmartBuild Release ........................................................................................................... 21


PegaRULES Process Commander v4.2 (original release) ............................ 23

POLICY STATEMENT

LAST UPDATED: 05/15/09 CONFIDENTIAL 1

Platform Support for PegaRULES Process Commander for Pegasystems Partners, Customers, and Prospects

Policy Statement

PegaRULES Process Commander is designed as an open system which complies with industry standards. It is implemented in Java, using standard facilities to ensure compatibility and operability with similarly compliant 3rd party components such as Server Operating Systems, Databases, Applications Servers, Client Operating Systems, Browsers and integration service components. Our expectation is that PegaRULES can be deployed successfully in tandem with any combination of environmental and infrastructure components including hybrid heterogeneous combinations of dissimilar servers. It is also our expectation, gained from experience, that with such deployments the devil is in the details, and that the first such deployment should only be undertaken by experienced engineers who have the necessary skills to ensure smooth and complete installation and reliable and performant operation. In addition: 1. Customers should contact their Pegasystems representative to discuss their platform selection

and their installation plan before beginning the installation.

2. It is a standard recommendation that every deployment, regardless of platform, should include a Wintel application server as an operations development dashboard. Our diagnostic and development capabilities are far more advanced in the Wintel environment and inclusion of this component greatly enhances the ability of our service and support staff to be effective in troubleshooting and solution optimisation.

3. PegaRULES Process Commander and applications built on it are designed to run on any combination within each category of the published platform components in the Platform Options section, including a mixed deployment of different application server or browser technology. Consult your Pegasystems representative to determine whether the desired platform combination has been deployed in production before, and to discuss risk mitigation strategies.

4. To obtain new features and capabilities, customers may be required to upgrade to newer

versions of PegaRULES products, which may have different or additional prerequisites. Note also that updated versions of third-party components (including bug fix releases of such components) may themselves impose different or additional prerequisites.

5. Pegasystems will make commercially reasonable efforts to offer support in its products for a

new version of the third-party components listed in this document, within 12 months of that version becoming Generally Available (as differentiated from an alpha or beta version of the product). This support will normally be made available in a new release or service pack.

6. For all of the third-party components, Pegasystems will support the current product version

and the version immediately prior to the current release.

PEGARULES PROCESS COMMANDER V5.5 SUPPORTED PLATFORM LIST


PegaRULES Process Commander v5.5 Supported Platform List

The following Platform Options have all been tested by Pegasystems in at least one combination; however, not every combination of all of these options has been tested. Any compatible combination should work; but there may be specific setup or configuration requirements for a particular combination. In addition, not all features may be available on all platforms. Important: This list does not include supported platforms for SmartBPM Platform as a Service. For details on those platforms, please reference the Platform Support Guide for SmartBPM Platform as a Service. Please contact your Pegasystems representative if you have questions about any option. Server Hardware IBM pSeries IBM xSeries IBM Mainframe zSeries with zAAP processora or IFL (Integrated Facility for Linux) Sun Server (UltraSPARC) Wintel (with Intel or compatible chip) HP 9000 series HP Integrity servers (Itanium) Operating Systems AIX v5.2, v5.3, v6.1 HP-UX 11i v1, v2, v3 Red Hat Enterprise Linux AS v4.0, v5.0 SUSE Linux Enterprise Server 9, 10 Solaris 8, 9, 10 Windows 2003, 2008 zOS v1.8b, v1.9, v1.10

a Requires a minimum of one zSeries Application Assist Processor (zAAP). Consult the installation guide and PDN for the latest set-up options. b WebSphere 6.1 with zOS must be version 6.1.0.12 (version 6.1 fixpac 12) or later.



Relational Databases DB2 UDB v9.1, v9.5c DB2 for zOS v8.1d, 9.1d Oracle 10gR2 (10.2.*)e, 11g SQL Server 2005, 2008 Application Servers JBoss.org Community Edition 4.0.4, 4.0.5, 4.2 JBoss 4.3 Redhat Enterprise Application Platform Tomcat v5.5.x, 6.x WebLogic v9x, 10 WebSphere 6.0.2.x, 6.1.0.x, 7.0.x, Express v6 Important Notes:

The websites of Platform Options vendors may contain additional information about how they work with other hardware or software options on this list. If vendors state a particular combination will not work or is not supported, that combination will not be supported by Pegasystems.

A Windows application server should be included in every configuration for development and system monitoring - this will access whatever mainstream database is in use.

Any application built on PegaRULES Process Commander may not run on platforms which are not approved for Process Commander.

Prior versions of PegaRULES Process Commander may not work with the most recent Platform Options.

Pegasystems Solution Framework products may not yet be certified on 5.x versions of Process Commander. Please reference the System Requirements for Pegasystems Solution Frameworks and Product Components document for product details.

c Two prconfig.xml settings are required to run DB2 version 9.5 with PRPC. Please reference KB article #25690 on the PDN for details.

d Requires a C compiler for SQL stored procedures.

e PRPC has been successfully deployed in Oracle RAC (Real Application Cluster) configurations, and Pegasystems supports this deployment mode. Future product plans may broaden RAC support to leverage the Oracle Clusterware High Availability API and to publish scalability benchmark data.



Notes on Java Virtual Machines (JVMs): PegaRULES Process Commander requires Java to be installed on the application server, and supports the JVMs which are supported by the application servers listed above.

Process Commander supports 64-bit JVMs on the platforms your application server supports. Please refer to the support matrix of your application server and the third-party products for details on which combinations support 64-bit JVMs.

For WebSphere and WebLogic, use the JVM provided by the vendor for that version and patch level of the application server. (For WebLogic 8 and 9, Pegasystems tested with the standard Sun JVM and not JRockit.)

Process Commander supports the 64-bit Sun Java 6 JVM at update 10 or later. Earlier versions of the Sun Java 6 JVM will not function correctly due to a Java 6 bug. (64-bit Sun Java 5 JVM may also be used.)

Tomcat does not bundle a JVM in its application. For the supported versions of Tomcat, Java 5 is recommended, at the Java vendors latest patch level. (NOTE: Tomcat versions 5.5 and later run with Java 1.5; in order to work with Java 1.4.2, the Tomcat JDK 1.4 Compatibility Package must be installed.)

The following error may occur when running Process Commander v5.x: java.lang.OutOfMemoryError: PermGen space Pegasystems recommends that users who see this error upgrade to the following Sun JVM versions:

for 1.4.2: 1.4.2_12 or later for 1.5: 1.5.0_07 or later

Please see the Platform Bulletins section of this document for details.

PEGARULES PROCESS COMMANDER V5.5 CLIENT SOFTWARE REQUIREMENTS


PegaRULES Process Commander v5.5 Client Software Requirements

Developer Client

Windows XP Professional with SP2, Windows 2000 Professional SP3 (or higher), Vistaf Internet Explorer 6.0 and 7.0 (with latest service packs and patches applied) Office 2002, 2003, 2007 Microsoft Visio 2002, 2003, 2005, 2007g Adobe Flash Player 9

End-User Client

Windows XP Professional with SP2, Windows 2000 Professional, Vistaf Internet Explorer 6.0 and 7.0 (with latest service packs and patches applied), when using the

PegaRULES Process Commander-supplied user interface Firefox 2.xh

f Vista works correctly as a desktop with Versions 5.3 and 5.4 for end users, but will not support desktop application integration with products such as Word and Excel. In versions 5.3 and 5.4, Vista is not compatible with the Pega designer desktop for developers. Beginning in Version 5.4 SP2, PRPC provides full Vista support for the developer and end-user.

g Beginning in Version 5.4 SP2, Visio 2007 (Standard or Professional version) is supported; it is not supported for versions prior to 5.4 SP2. h Firefox works correctly when used with Pegas Internet Application Composer. However, Firefox is not compatible with either the Pega designer or user desktops.

PEGARULES PROCESS COMMANDER V5.5 CLIENT SOFTWARE REQUIREMENTS


Additional Client Software

Certain features of PegaRULES require additional software or specific operating systems on the client side:

Functionality Operating System Software Image Scanning/Viewing, Scan Station (for batch scanning)

Windows 2000 Professional and a supported TWAIN scanner (NOTE: Scan Station is NOT supported on Windows XP)

COM Interface Generation Microsoft Visual Basic 6.0, SP 5 or later service packs

Use of charts Adobe Flash 9 Use of Excel export or templates Microsoft Excel 2002, 2003,

2007 Use of Microsoft Word for Correspondence editing

Microsoft Word 2002, 2003, 2007

PEGARULES PROCESS ANALYZER, PROCESS SIMULATOR, AND AUTONOMIC EVENT SERVICES SOFTWARE REQUIREMENTS


PegaRULES Process Analyzer, Process Simulator, and Autonomic Event Services Software Requirements

Software required to support PegaRULES Process Analyzer

Server Software

Microsoft Analysis Services 2000 Service Pack 3 Microsoft SQL Server 2000 Service Pack 3 Microsoft SQL Server 2000 JDBC Drivers Java 2 SDK V 1.4.2 or higher

Client Software

Microsoft Excel 2002 or higher

Software required to support PegaRULES Process Simulator

Server Software

Microsoft Windows 2003 Server Microsoft SQL Server 2000 JDBC Drivers Java 2 SDK V 1.4.2 or higher

Client (Animator) Software

JRE V1.4.2 or higher

Requirements for Autonomic Event Services, Enterprise Edition

Autonomic Event Services runs on a separate server, and monitors all the nodes of the Process Commander system; it will track data on all these systems, store it in a separate AES database, and report it to specified people on a specified schedule. A separate installation of Process Commander is required to run AES, including a separate database installation. The supported hardware and software for this installation are the same as the standard Process Commander installations, and are listed at the beginning of this document.

PEGARULES PROCESS COMMANDER V5.5 PLATFORM BULLETINS


PegaRULES Process Commander v5.5 Platform Bulletins

Some known issues involving the third-party software PegaRULES works with are described below. For the most up-to-date information on all the Platform Bulletins for products which support Process Commander, please reference the Support Knowledgebase at: www.pega.com/support (NOTE: This Support site requires a customer login.)

Oracle Database Software

For full details on these and other important Oracle issues, please reference the PegaRULES Platform Bulletin #21864: Oracle Database Issues.

Oracle Thin Client Drivers

Early versions of Oracle thin client drivers do not support Process Commander. This is due to the thin drivers not supporting the JDBC specification for Binary Large Object (BLOB or Stream) support. PegaRULES Process Commander relies on the database driver to provide services related to passing data to and from the database. Given the data-driven architecture of Process Commander, the reliability of these services are critical if applications built in PegaRULES are to function. In their Metalink documentation, Oracle has stated that Type 4 (thin client) drivers do not work with Oracle 9i:

Subject: Mapping Large Objects with Oracle TopLink and the Oracle Database Server

Doc ID: Note:293603.1 For Oracle 10g: As of July 2006, the thin client driver for the 10g version of Oracle has successfully passed our standard regression testing in Quality Engineering and the Performance Lab. From these tests, thin client drivers for 10g now appear to work successfully with PegaRULES Process Commander.

Decimal numbers are stored incorrectly by some Oracle drivers in Java 5

Customers using any version of an Oracle database may upgrade their systems from Java 1.4.2 to Java 5 (either the Sun JVM or the IBM JVM the problem occurs with both). After the upgrade, they see incorrect decimal values in exposed numeric columns in the database.



BEA has noted that some Oracle drivers, when used with JDK 5.0 (either Sun or IBM versions), failed BEAs internal testing for decimal data types. http://e-docs.bea.com/wls/docs91/issues/known_resolved.html#1089631 BEA believes this issue has been fixed in Oracles 10.2.0.2 driver, which was the driver used in testing the Oracle platform combinations for Process Commander. Based on this information, Pegasystems recommends that customers using Oracle and JDK 5.0 should use the Oracle 10.2.0.2 (or later) driver.

JVM Issues

OutOfMemory Error: PermGen space

The following error may occur when running Process Commander v5.1: java.lang.OutOfMemoryError: PermGen space This is due to a bug in the Sun JVM code. Versions of the 1.5 Sun JVM prior to 1.5.0_07, or versions of the 1.42 Sun JVM prior to 1.4.2_12, had memory leaks which could consume perm space. See Suns writeup: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=5093520 Pegasystems recommends that users who see this error upgrade to the following Sun JVM versions:

for 1.4.2: 1.4.2_12 or later for 1.5: 1.5.0_07 or later

For full details on this JVM issue, please reference the PegaRULES Platform Bulletin #21247: Sun JVM Issues.

WebSphere and Solaris

WebSphere requires that you obtain and install the IBM-supplied version of Suns JVM (included with WebSphere), rather than the default Sun JVM. Verify that an appropriate version has been obtained and installed with all the appropriate maintenance patches applied, or the system will not operate correctly. Contact IBM for support.



Internet Explorer 7

For details on issues to be aware of when using Internet Explorer 7 with different versions of Process Commander, please reference the PegaRULES Platform Bulletin #24049: Internet Explorer 7 Issues.

DB2 version 9.5

Two prconfig.xml settings are required for DB2 version 9.5 to run correctly with Process Commander; if these settings are not present, the system will not start. For details, please reference the PegaRULES Platform Bulletin #25690 on the PDN.

PREVIOUS RELEASE PLATFORM INFORMATION


Previous Release Platform Information

PegaRULES Process Commander v5.4

Released: March 17, 2008

Server Hardware IBM pSeries (up through Power 6) IBM xSeries IBM Mainframe zSeries with zAAP processori or IFL (Integrated Facility for Linux) Sun Server Sun Fire Wintel (with Intel or compatible chip) HP 9000 series Operating Systems AIX v5.2, v5.3, v6.1 HP-UX 11i v1, v2 Red Hat Enterprise Linux AS v3.0, v4.0, v5.0 SUSE Linux Enterprise Server 9, 10 Solaris 8, 9, 10 Windows 2000, 2003 Relational Databases DB2 UDB v8.1j, v8.2, v9.1, v9.5k DB2 for zOS v8.1j, 9.1j Oracle 9il, 10gm, 11g SQL Server 2000, 2005

i Requires a minimum of one zSeries Application Assist Processor (zAAP). Consult the installation guide and PDN for the latest set-up options. j Requires a C compiler for SQL stored procedures. k There are two prconfig.xml settings required to run DB2 version 9.5. Please reference KB article #25690 on the PDN for details.

l If using Oracle 9i, the version of Oracle must be 9.2.0.5 or higher, with the v8-compatible switch.

m PRPC has been successfully deployed in Oracle RAC (Real Application Cluster) configurations, and Pegasystems supports this deployment mode. Future product plans may broaden RAC support to leverage the Oracle Clusterware High Availability API and to publish scalability benchmark data.



Application Servers JBoss.org Community Edition 4.0.4, 4.0.5, 4.2 JBoss 4.3 Redhat Enterprise Application Platform Oracle Application Server 10 R3n Tomcat v5.5.x, 6.x WebLogic v8.1o, v9x, 10 WebSphere 5.1.1.xo, 6.0.1.x, 6.0.2.x, 6.1.0.x, Express v6

n

NOTE: The system management function must be running in the same JVM as Process Commander. o Available for web tier installations only




Released: January 5, 2007 Server Hardware IBM pSeries IBM xSeries IBM Mainframe zSeries with zAAP processorp Sun Server Sun Fire Wintel (with Intel or compatible chip) HP 9000 series Operating Systems AIX v5.2, v5.3 HP-UX 11i v1, v2 Red Hat Enterprise Linux AS v3.0, v4.0 SUSE Linux Enterprise Server 9 Solaris 8, 9, 10 Windows 2000, 2003 zOS v1.6, v1.7 Relational Databases

DB2 UDB v8.1q, v8.2, v9.1 DB2 for zOS v8.1q Oracle 9r, 10g SQL Server 2000, 2005 Application Servers JBoss 4.0.4, 4.0.5 Oracle Application Server 10 R3s Tomcat v5.5.12, v5.5.16, v5.5.17 WebLogic v8.1t, v9, v9.1, v9.2 WebSphere 5.1.1t 6.0.1, 6.0.2, 6.1, Express v6

p Requires a minimum of one zSeries Application Assist Processor (zAAP). Consult the installation guide and PDN for the latest set-up options.

q Requires a C compiler for SQL stored procedures. r If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.

s

NOTE: The system management function must be running in the same JVM as Process Commander.

t Available for web tier installations only




Released: January 5, 2007 Server Hardware IBM pSeries IBM xSeries IBM Mainframe zSeries with zAAP processoru Sun Server Sun Fire Wintel (with Intel or compatible chip) HP 9000 series Operating Systems AIX v5.2, v5.3 HP-UX 11i v1, v2 Red Hat Enterprise Linux AS v3.0, v4.0 SUSE Linux Enterprise Server 9 Solaris 8, 9, 10 Windows 2000, 2003 zOS v1.6, v1.7 Relational Databases DB2 UDB v8.1v, v8.2, v9.1 DB2 for zOS v8.1v Oracle 9w, 10g SQL Server 2000, 2005 Application Servers JBoss 4.0.4 Oracle Application Server 10 R3x Tomcat v5.5.12, v5.5.16, v5.5.17 WebLogic v8.1y, v9, v9.1, v9.2 WebSphere 5.1.1y, 6.0.1, 6.0.2, 6.1, Express v6

u Requires a minimum of one zSeries Application Assist Processor (zAAP). Consult the installation guide and PDN for the latest set-up options.

v Requires a C compiler for SQL stored procedures. w If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.

x

Added for Service Pack 1. NOTE: The system management function must be running in the same JVM as Process Commander.

y Available for web tier installations only




Released: June 22, 2006

Server Platform Options

Server Hardware IBM pSeries IBM xSeries IBM Mainframe zSeries with zAAP processorz Sun Server Sun Fire Wintel (with Intel or compatible chip) HP 9000 series Operating Systems AIX v5.2, v5.3 HP-UX 11i v1, v2 Red Hat Enterprise Linux AS v3.0, v4.0 SUSE Linux Enterprise Server 9 Solaris 8, 9, 10 Windows 2000, 2003 zOS v1.6aa Relational Databases

DB2 UDB v8.1bb, v8.2 DB2 for zOS v8.1bb Oracle 9cc, 10g SQL Server 2000, 2005dd

z Requires a minimum of one zSeries Application Assist Processor (zAAP). Consult the installation guide and PDN for the latest set-up options.

aa This platform option added in Version 5.1 Service Pack 1.

bb Requires a C compiler for SQL stored procedures. cc If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.

dd This platform option added in Version 5.1 Service Pack 1.



Application Servers JBoss 4.0.4ee Tomcat v5.5.12, v5.5.16, v5.5.17 WebLogic v8.1ff, v9, v9.1 WebSphere 5.1.1gg 6.0.1, 6.0.2, Express v6

ee This platform option added in Version 5.1 Service Pack 1.

ff Available for web tier installations only gg Available for web tier installations only



PegaRULES Process Commander v4.2 Service Pack 6

Released: May 2, 2006 Server Platform Options

Server Hardware IBM pSeries IBM xSeries Sun Server Sun Fire Wintel (with Intel or compatible chip) HP 9000 series Operating Systems AIX v5.2, v5.3 HP-UX 11i Red Hat Enterprise Linux AS v3.0, v4.0 SUSE Linux Enterprise Server 9 Solaris 9, 10 Windows 2000, 2003 Relational Databases DB2 UDB v8.1, v8.2 DB2 for zOS v8.1* Oracle 9**, 10g SQL Server 2000 Application Servers Tomcat v4.1.30, v5.0.28, v5.5.12 WebLogic v8.1.2, v8.1.5 WebSphere 5.1, 6.0.1, 6.0.2, Express v6 Notes on Java Virtual Machines (JVMs) for Version 4.2: PegaRULES Process Commander requires Java to be installed on the application server, and supports the JVMs which are supported by the application servers listed above.

A system may run with a 32-bit or a 64-bit operating system, and it may also run with a 32-bit or a 64-bit JVM. Pegasystems has only tested with 32-bit JVMs, and 64-bit JVM systems are not supported for Version 4.2. (NOTE: A 64-bit operating system has been successfully exercised in a lab environment using a 32-bit JVM.)

* The option DB2 for zOS v8.1 refers to a Process Commander installation on the IBM pSeries using AIX, but with the DB2 database itself on a separate mainframe server running zOS. ** If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.




Released: January 11, 2006


Server Hardware IBM pSeries IBM xSeries Sun Server Sun Fire Wintel (with Intel or compatible chip) HP 9000 series Operating Systems AIX v5.2, v5.3 HP-UX 11i Red Hat Enterprise Linux AS 3.0, v4.0 SUSE Linux Enterprise Server 9 Solaris 9, 10 Windows 2000, 2003 Relational Databases

DB2 UDB v8.1, v8.2 DB2 for zOS v8.1* Oracle 9**, 10g SQL Server 2000 Application Servers Tomcat v4.1.30, v5.0.28 WebLogic v8.1 WebSphere 5.1, 6.0.1, 6.0.2, Express v6 * The option DB2 for zOS v8.1 refers to a Process Commander installation on the IBM pSeries using AIX, but with the DB2 database itself on a separate mainframe server running zOS. ** If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.




Released: September 8, 2005


Server Hardware IBM pSeries IBM xSeries Sun Server Sun Fire Wintel (with Intel or compatible chip) HP 9000 series Operating Systems AIX v5.2, v5.3 HP-UX 11i Red Hat Enterprise Linux AS 3.0, v4.0 SUSE Linux Enterprise Server 9 Solaris 9, 10 Windows 2000, 2003 Relational Databases

DB2 UDB v8.1, v8.2 DB2 for zOS v8.1* Oracle 9**, 10g SQL Server 2000 Application Servers Tomcat v4.1.30, v5.0.28 WebLogic v8.1 WebSphere 5.1, 6.0, Express v6 * The option DB2 for zOS v8.1 refers to a Process Commander installation on the IBM pSeries using AIX, but with the DB2 database itself on a separate mainframe server running zOS. ** If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher. For SP4, Pegasystems supports up to version 6.01 of WebSphere. For version 6.02 of WebSphere, SP5 or SP6 is required.




Released: July 14, 2005


Server Hardware IBM pSeries IBM xSeries Sun Server Sun Fire Wintel (with Intel or compatible chip) HP 9000 series Operating Systems AIX v5.2 HP-UX 11i Red Hat Enterprise Linux AS v3.0 Solaris 9 Windows 2000, 2003 Relational Databases

DB2 UDB v8.1 Oracle 9**, 10g SQL Server 2000 Application Servers Tomcat v4.1.30, v5.0.28 WebLogic v8.1 WebSphere 5.1, Express v6 ** If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.



PegaRULES Process Commander v4.2 Service Pack 2 SmartBuild Release

Released: May 12, 2005



DB2 UDB v8.1 Oracle 9**, 10g SQL Server 2000 Application Servers Tomcat v4.1.30, v5.0.28 WebLogic v8.1 WebSphere 5.1, Express v6 ** If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.




Released: December 16, 2004



DB2 UDB v8.1 Oracle 9i** SQL Server 2000 Application Servers Tomcat v4.1.30, v5.0.28 WebLogic v8.1 WebSphere 5.1 ** If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.



PegaRULES Process Commander v4.2 (original release)

Released: October 19, 2004


Server Hardware IBM pSeries IBM xSeries Sun Server Sun Fire Wintel (with Intel or compatible chip) Operating Systems AIX v5.2 Red Hat Enterprise Linux AS v3.0 Solaris 9 Windows XP, 2000, 2003 Relational Databases

DB2 UDB v8.1 Oracle 9i** SQL Server 2000 Application Servers Tomcat v4.1.30, v5.0.28 WebLogic v8.1 WebSphere 5.1 ** If using Oracle 9 with SuSE Linux, the version of Oracle must be 9.2.0.5 or higher.

Policy StatementPegaRULES Process Commander v5.5 Supported Platform ListPegaRULES Process Commander v5.5 Client Software RequirementsDeveloper ClientEnd-User ClientAdditional Client Software

PegaRULES Process Analyzer, Process Simulator, and Autonomic Event Services Software RequirementsSoftware required to support PegaRULES Process AnalyzerServer SoftwareClient Software

Software required to support PegaRULES Process SimulatorServer SoftwareClient (Animator) Software

Requirements for Autonomic Event Services, Enterprise Edition

PegaRULES Process Commander v5.5 Platform BulletinsOracle Database SoftwareOracle Thin Client DriversDecimal numbers are stored incorrectly by some Oracle drivers in Java 5

JVM IssuesOutOfMemory Error: PermGen space

WebSphere and SolarisInternet Explorer 7DB2 version 9.5

Previous Release Platform InformationPegaRULES Process Commander v5.4PegaRULES Process Commander v5.3PegaRULES Process Commander v5.2PegaRULES Process Commander v5.1Server Platform Options

PegaRULES Process Commander v4.2 Service Pack 6Server Platform Options




PegaRULES Process Commander v4.2 Service Pack 2 SmartBuild ReleaseServer Platform Options


PegaRULES Process Commander v4.2 (original release)Server Platform Options

Date post:	12-Oct-2015
Category:	Documents
Upload:	svr-ravi
View:	20 times
Download:	0 times

0505 Platform Support Customers

Documents