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Wells FargoProject Management Community of Practice
Thank you for joining! Our presentation will begin shortly!
Today’s Topic: Enterprise Architecture and Infrastructure Review ProcessBridge Line: 866-489-7732 Conference Code: 82965880
September 23, 2010
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Enterprise ArchitectureOverview of Enterprise Architecture Governance Services
Cheri RichardsonBusiness Process Consultant, Enterprise Technology Architecture and Planning (ETAP)August 2010
Cheri RichardsonEnterprise Technology Architecture and Planning (ETAP)
Project Management Community of Practice
September 23, 2010
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Intro to Enterprise Architecture
Engaging with Enterprise Architecture
Architecture Alignment Assessment (AAA)
Other EA Services
Resource and References
Agenda
Agenda
Welcome and Introductions – Shatana Knight
Corporate Diversity Strategy – Cathy Weihl
Project Leadership – Cathy Weihl
Applying a Diversity Lens – Beverly Murray
Project Approach – Raymond Grogan
Inclusion Tips – Raymond Grogan, Beverly Murray, Cathy Weihl
Resources and Support – Cathy Weihl
Wrap Up – Shatana Knight
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Cathy Weihl
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Corporate Diversity Strategy
Diversity Commitment for Wells Fargo Wells Fargo aspires to be one of the world’s truly great
companies
We embrace and promote diversity and inclusion in all aspects of our business
We embrace the diversity of our team members and the value of our different experiences
Leaders at all levels bear an extraordinary accountability for diversity and inclusion at Wells Fargo
6© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Project Leadership
Who has the greatest impact on diversity in project work?
How do you do this? Be personally committed to diversity
Communicate a clear expectation and commitment to diversity
Understand Wells Fargo diversity vision, strategy and framework
Clearly demonstrate the positive business outcomes Market/income opportunities
Employee engagement
Retention
YOU!
7© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Beverly Murray
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Applying a Diversity Lens…
Develop your “Diversity Lens”
Ensures equality
Creates a sense of fairness
Enables comprehensive and inclusive perspective on all decisions
Consider merger integration work as we construct the new company
Challenges us to reevaluate legacy processes
Helps us to consider impact to the customers, communities, team members and shareholders
9© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Applying a Diversity Lens…
See the world through the lens of others
Different experiences and positions in and outside the organization
Accomplished by asking key questions at crucial times during our process, in any situation
It means taking time to consider impact of decisions, plans, etc.
Discuss with stakeholders
Consider stakeholder needs
Consider audience needs
Consider Communication needs
Ask crucial questions
Apply the lens in all circumstances
10© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Poll Placeholder
At what phase do you think it is most important to ensure diversity is integrated in your project?
Ideation
Initiation
Planning
Executing
Closeout
All the above
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential. 11
Raymond Grogan
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Project Approach
Consider that all projects have diversity implications Subtle or indirect, but highly impactful to identity groups
Occurs inside & outside the organization
Help your team to consider diversity issues in all project elements
Engage support from your LOB Human Resources Consultant or the Enterprise Diversity & Inclusion Office
Reference the Diversity site on Teamworks for more information or resources
13© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Project Approach
Does your the team understand the potential diversity impacts of the project?
What are the opportunities to enhance diversity?
Where are the risk points that could negatively impact other group identities?
Set the norm for group inclusion when making decisions
Track and report diversity implications as part of project metrics and status reports
Consciously check the group’s process for bias and negative impact
14© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Inclusion Tips
Examine all aspects of the project work to ensure a clear understanding of key diversity integration points:
Inclusion of all group identities
Be aware that words/phrases and body language have various meanings and can potentially impact others
Move beyond good intentions to examining the impact that decisions and actions may have on different group identities
Check to ensure that your project is inclusive and unbiased
Ensure a diversity lens is maintained for entire project—start to finish
15© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Inclusion Tips
Pay attention to time zone differences when scheduling meetings
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Inclusion Tips
Keep diversity in mind throughout the project lifecycle by
Engaging a variety of identity groups in project-related activities
Engaging a diversity coach for additional guidance
Develop and execute individual and group level communication plans
Inclusive of all people – regardless of race, gender, sexual orientation, level, age, disability or other identity group membership
Track participant comments or ideas by team member name
Pronounce someone’s name the way they pronounce it
Avoid making quick judgments based on names / email address
Continue to engage the full team to ensure all voices are heard
17© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Inclusion Tips
Consider posting pictures and “30 second” bios of team members in slide presentation or on Share Point site
Pay attention to who consistently leads meetings or takes notes
Check the pulse – pause several times during a meeting and ask for feedback, understanding, etc.
Seek clarity from others during team meetings Don’t say, “What George is trying to say is…”
Say, “George, let me make sure I’m tracking with you…” and allow George to have the final word
Include diversity in the post evaluation of the project
Ask the question: “Do you believe your ideas were included? Via “1 on 1” or anonymous survey
Then determine if additional actions are needed
18© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Resources and Support
Actively work with your LOB Diversity Council, Diversity Consultants, Workforce Policy & Compliance
When appropriate, include your LOB Diversity Council in the planning and execution of your projects
Utilize the Enterprise Diversity & Inclusion group as a resource [email protected]
eCard - Diversity Champion card for recognition
Leverage Team Member Networks, Communities of Practice and Interests – Go to: Team Works > Sites A to Z > Diversity
Access the Learning Center and search on keyword: “Diversity” Creating a Diverse and Inclusive Culture course EH01-255646
MicroInequities: The Power of Small course EH01-046050
19© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Who has the greatest impact on diversity in your projects?
The entire project team
Project Sponsors
You
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential. 20
Poll Placeholder
Which is the best way to make sure everyone’s perspective is heard in a project meeting?
Call on everyone by name
Let everyone know it is their job to make their voice heard
Periodically take pulse checks, and ask for people who haven’t had the opportunity to speak up to do so
Inform the group that it is important to allow the “shy” people to get a chance to talk
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential. 21
Poll Placeholder
When should you consult with your line of business diversity resources?
As frequently as possible
Whenever you have a diversity challenge that would benefit from their perspective
To get them to generate your communication plans
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential. 22
Poll Placeholder
Thank You!
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
Presenters: Beverly Murray, Cathy Weihl, Raymond Grogan Team Lead: Raymond Grogan MC: Shatana Knight Technical Lead: Aven Williams Team Members:
Shipra PandeyRoss CavanaughShakena RavnellDenise CummingsTim Cable
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Upcoming PMCoP Events
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
August 19 Effective Virtual Interactions Share tips and strategies for multiple challenges associated with virtual
interaction, including “crickets chirping syndrome”, time zone conflicts, and virtual teams in general
September 16 Technology Assessments and Processes – An Insider’s Guide Combination or select one of the following: successfully navigate the
Architectural Assessment Process, the Information Security Assessment Process, and the DTS (data transfer) process
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© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential. 26
Questions / Comments?
© 2010 Wells Fargo Bank, N.A. All rights reserved. Confidential.
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