07. HP Web Jetadmin.pdf

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HP Web Jetadmin 10.3

User Guide


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Copyright and License

2014 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation

without prior written permission is prohibited,

except as allowed under the copyright laws.

The information contained herein is subject tochange without notice.

The only warranties for HP products and

services are set forth in the express warranty

statements accompanying such products and

services. Nothing herein should be construed

as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or

omissions contained herein.

Publication Date: 7/2014

Trademark Credits

Adobe, Acrobat, and PostScriptare

trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of

Apple Computer, Inc., registered in the U.S. and

other countries. iPod is a trademark of Apple

Computer, Inc. iPod is for legal or rightholder-

authorized copying only. Don't steal music.

Microsoft, Windows, Windows XP, and

Windows Vista are U.S. registered trademarks

of Microsoft Corporation.


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Table of contents

1 Install and Set Up HP Web Jetadmin ................................................................................................................ 1

System Requirements ...................................................................................................................... ..................... 1

Operating Systems .............................................................................................................................. 2

HP Web Jetadmin Server Application ............................................................................... 2

HP Web Jetadmin Client Application ................................................................................. 3

Virtual Machine (Optional Platform) ................................................................................................... 3

Server Hardware .................................................................................................................................. 4

Client Hardware ................................................................................................................................... 4

Database .............................................................................................................................................. 5

Network ............................................................................................................................................... 5

Installations and Upgrades ................................................................................................................. 5

Client Application ................................................................................................................................ 5

Shared Print Queues ............................................................................................................................ 5

Supported Devices .............................................................................................................................. 6

Host Access .......................................................................................................................................... 6

Client/Server Security ......................................................................................................................... 6

Install HP Web Jetadmin ........................................................................................................................................ 6

Install HP Web Jetadmin from the Command Line ....................................................................... ...... 7

Install HP Web Jetadmin in Blocking Mode ......................................................................................... 9

Post-installation Tasks ....................................................................................................................................... 10Recommended Initial Configuration Steps ....................................................................................... 10

Configure the HP Web Jetadmin Service to Restart Automatically .............................. ................... 11

Ports ..................................................................................................................................................................... 11

Implement SSL ..................................................................................................................................................... 13

Enable Secure Sockets Layer (SSL) ................................................................................................... 14

Important Points to Remember When Implementing SSL ............................................................... 14

Configure HTTPS (Server Certificates or SSL) ................................................................................... 15

Use a Separate Instance of Microsoft SQL Server ............................................................................................... 15

Deploy the Smart Client ....................................................................................................................................... 15

Start a Smart Client Session ............................................................................................................. 16

Configure HP Web Jetadmin to Bind to a Specific NIC ............................................................... ....... 17

HP Web Jetadmin Client Connection .............................................................................. 17

HP Web Jetadmin Alerts and SNMP Traps Registration ................................................. 18

HP Web Jetadmin Web Service ....................................................................................... 19

Configure the Event Notification Port .............................................................................................. 20

Configure the Firewall Software ....................................................................................................... 20

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Restart the HP Web Jetadmin Service Manually ................................................................................................. 21

Back Up and Restore HP Web Jetadmin .............................................................................. ................................ 21

Upgrade HP Web Jetadmin .................................................................................................................................. 21

Uninstall HP Web Jetadmin ................................................................................................................................. 22

Uninstall HP Web Jetadmin from the Command Line ...................................................................... 22

Manage Licenses .................................................................................................................................................. 22

2 Introduction to HP Web Jetadmin .................................................................................................................. 23

Product Support .................................................................................................................................................. 23

Print the HP Web Jetadmin Guides ................................................................................................... 23

Online Help ........................................................................................................................................ 23

Feedback about HP Web Jetadmin ................................................................................................... 24

Technical Support ............................................................................................................................. 24

Getting Around in HP Web Jetadmin ................................................................................................................... 24

Application Views in HP Web Jetadmin ............................................................................................. 24Top Menu Bar Features ..................................................................................................................... 24

Preferences ..................................................................................................................... 26

Device Filters ................................................................................................................... 26

Device Identification ....................................................................................................... 26

Application Logging ........................................................................................................ 26

Status Bar Features ........................................................................................................................... 27

Page Layout in HP Web Jetadmin ..................................................................................................... 27

Left Navigation Pane ...................................................................................................... 28

Task Modules .................................................................................................................. 28

Docking Task Modules and Maps .................................................................................... 28

Workspace ....................................................................................................................... 29

Wizards .............................................................................................................................................. 29

Need Info Wizard ............................................................................................................. 29

Other Features .................................................................................................................................. 29

The HP Web Jetadmin Server .............................................................................................................................. 30

HP Web Jetadmin and Distributed Environments ............................................ ................................ 31

How the HP Web Jetadmin Service Works ...................................................................... 31

Overview of Directories and Files ..................................................................................................... 32

Microsoft SQL Database Overview .................................................................................................... 33

Low-privilege Service Account .......................................................................................................... 34

HTTP Service ...................................................................................................................................... 35

Localization ....................................................................................................................................... 36

HP Web Jetadmin Network Traffic and Behavior ............................................................................. 36

The HP Web Jetadmin Client ................................................................................................................................ 37

ClickOnce Software Installation and Launch ...................................... .............................................. 37

Notification that Microsoft .NET Framework Is Required .............................................. 38

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HP Web Jetadmin Client's Sleep State .............................................................................................. 38

Shared Configuration Options for all Views ........................................................................................................ 38

General Shared Configuration Options ............................................................................................. 38

Configure the Database Settings ................................................................................... 38

Configure the Data Collection Option ............................................................................. 39

Shared Configuration Options for Network ...................................................................................... 39Configure the SNMP Settings ......................................................................................... 39

Configure the HTTP Settings .......................................................................................... 40

Configure the HTTPS Settings ........................................................................................ 40

Configure the DNS Settings ............................................................................................ 40

Shared Configuration Options for Email ........................................................................................... 40

Configure the SMTP Settings .......................................................................................... 41

Manage the Shared Email Addresses ............................................................................. 41

Shared Configuration Options for Discovery .................................................................................... 41

Configure Large Subnets for IP Range Discoveries ........................................................ 41

Manage the IP Ranges for Discoveries ........................................................................... 42

Manage the Address Lists for Specified Address Discoveries ....................................... 42

Shared Configuration Options for Server Maintenance ................................................................... 43

Configure the Schedule for Server Maintenance ........................................................... 43

Configure the Retention Period for the Discovery History ............................................ 43

Configure the Retention Period for the Configuration History ...................................... 44

Configure the Retention Period for the Alerts History ................................................... 44

Manage the Report Data ................................................................................................. 44

Shared Configuration Options for Credentials ................................................................................. 45

All About Credentials ...................................................................................................... 45

Credentials Store .......................................................................................... 45

Credentials Delegation ................................................................................. 46

Credentials Needed ...................................................................................... 46

What happened to the HP Jetdirect Device Password? ............................... 47

Restricting Configuration by Device Group .................................................. 47

Clear the Credentials ...................................................................................................... 48

Manage the Global SNMPv1 Get Community Names .................................................... . 48

Manage the Global SNMPv1 Set Community Names ..................................................... 49

Manage the Global SNMPv3 Credentials ............................................................. ........... 49

Manage the Global EWS Passwords ............................................................................... 50

Manage the Global File System Passwords .................................................................... 50

Manage the Domain Credentials .................................................................................... 50

Application Management Configuration Options ............................................................................................... 50

Configure the Settings for the Application Log ................................................................................ 51

Restore the Default Roles ................................................................................................................. 51

Device Management Configuration Options ....................................................................................................... 51

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Device Polling Configuration Options ............................................................................................... 52

Configure the Background Polling Options .................................................................... 52

Configure the Polling Options for Device Lists ............................................................... 53

Configure the Polling Options for Device Tabs .............................................................. 54

Configure the Polling Options for Device Alerts and Supplies Alerts ................... ......... 54

Configure the Polling Options for Supplies .................................................................... 55Devices Configuration Options ......................................................................................................... 55

Manage Hidden Devices .................................................................................................. 55

Manage Blocked Devices ................................................................................................ 56

Device Discovery Configuration Options .......................................................................................... 56

Configure the General Settings for Device Discoveries ................................ ................. 56

Device Filters Configuration Options ................................................................................................ 57

Configure the Number of Days that Devices are Considered New ................................. 57

Device Tabs Configuration Options .................................................................................................. 57

Configure the General Options for Device Tabs ............................................................. 57

Configuration Options for Fleet Configurations ............................................................................... 58

Configure the Retry Settings for Device Configuration Schedules ................................ 58

Restore the Default Configuration Templates ............................................................... 58

Manage the User-defined Device Configuration Settings ............................................. 59

Manage the PJL Repository ............................................................................................ 61

Manage the Certificate Repository ................................................................................. 61

Manage the OXPd Device Function Repository .............................................................. 62

Manage the OXPd Accessory Record Repository ........................................................... 62

Manage the OXPd Authentication Agent Repository .................................................... . 62

Manage the OXPd Authorization Proxy Configuration Repository ................................ 64

Alerts Configuration Options ............................................................................................................ 65

Attach the Supplies Report to the Email Notifications for Supply Alerts ...................... 65

Manage the Custom Email Templates ............................................................................ 66

Manage the Templates for Alert Subscriptions ......................... ................................. ... 66

Configure the Settings for the Alerts Log ...................................................................... 66

Configure the Format for SNMP Traps ........................................................................... 67

Firmware Configuration Options ...................................................................................................... 67

Configure the Settings for Firmware Upgrades ................................................. ............ 68

Reports Configuration Options ......................................................................................................... 68

Manage the General Settings for Reports ...................................................................... 68

Configure the Data Collection Times for Reports ......................................................... . 68

Supplies Configuration Options ........................................................................................................ 69

Configure the Threshold for Low Supplies ..................................................................... 69

Configure the Shop for Supplies Link in Reports ........................................................... 69

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Activating the Maps Feature ........................................................................................... 89

Adding a Map Graphic to a Device Group ........................................................................ 89

Changing a Graphic Image for a Map .............................................................................. 89

Placing Devices and Subgroups on a Map ...................................................................... 89

Placing URLs on a Map .................................................................................................... 90

Viewing Device or Group Status ..................................................................................... 90Sizing a Map .................................................................................................................... 91

Removing Items from a Map ........................................................................................... 91

Removing a Map from a Group ....................................................................................... 91

Device Lists .......................................................................................................................................................... 91

All About Device Lists ........................................................................................................................ 92

Pre-Defined Device Lists ................................................................................................ 92

Columns for Device Lists ................................................................................................ 93

Complex Data in Device Lists ....................................................................... 93

Columns Dependent on HP Web Jetadmin Data .......................................... 93

Columns Dependent on HP Jetdirect Data ................................................... 94

Statuses on Device Lists in HP Web Jetadmin ................ ....................... ...... 95

Manipulating Columns in Device Lists .......................................................... 95

Steps for Adding or Removing Columns for Device Lists ............ .............. .. 96

Customizing Layouts for Device Lists ............................................................................ 96

Filters and Device Lists ................................................................................................... 97

Built-in Filters ............................................................................................... 97

Filter Manager and Editor ............................................................................. 98

Filtering On Special Column Types ............................................................ 100

Search Device Lists ....................................................................................................... 101

Exporting Device Data .................................................................................................. 102

Task Modules for Device Lists ........................................................................................................ 104

Device Lists - Current Tasks and Common Tasks Task Modules .......................... ....... 104

Device Lists - Summary Task Module .......................................................................... 105

Related Application Options for Device Lists ................................................................................. 105

Printing Device Lists ........................................................................................................................ 105

Deleting Devices from Device Lists ................................................................................................ 106

Refreshing Devices .......................................................................................................................... 106

Find More Devices ........................................................................................................................... 107

Add Credentials for Devices ............................................................................................................ 107

Resolve Communication Errors for Devices That Have a New IP Address ..................................... 107

Groups ................................................................................................................................................................ 109

All About Groups ............................................................................................................................. 110

Group Representation .................................................................................................. 111

Manual versus Automatic Groups ................................................................................ 111

Group Policies ............................................................................................................... 112

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Example for Group Policies ........................................................................ 112

Change the Order in which HP Web Jetadmin Applies Policies ................. 112

Security Restriction Settings for Groups ................... ................................................... 113

Task Modules for Groups ................................................................................................................ 113

Groups - Current Tasks and Common Tasks Task Modules ................................ .........114

Groups - Summary Task Module .................................................................................. 114Groups - Management Task Module ............................................................................ 114

Create a New Device Group ............................ ......................................................................... ........ 114

Building a Compound Filter (Groups) ........................................................................... 115

Steps for Creating a Device Group ................................................................................115

Moving a Device Group ........................................... ......................................................................... 117

Add Devices to a Group ................................................................................................................... 117

Remove Devices from a Manual Group ...........................................................................................118

Edit a Device Group ......................................................................................................................... 118

Delete a Device Group .....................................................................................................................120

Edit Device Group Policies ................................................... ............................................................ 121

Import Device Groups ..................................................................................................................... 121

Export Device Groups .................................................................................... .................................. 121

Rename a Device Group .................................................................................................................. 122

View a Device Group ............... .................................................................................................. ....... 122

Search for Groups ........................................................................................................................... 122

Discovery ........................................................................................................................................................... 123

All About Device Discovery ............................................................................................................. 123

Discovering Devices with HP Web Jetadmin through Firewalls ...................... ............. 124

Discovery Types and Methods ......................................................................................125

How HP Web Jetadmin Discovers Network Devices ............. .................. ... 126

How HP Web Jetadmin Discovers PC-Connected Devices ........... .............. 126

Quick Device Discovery .............................................................................. 128

SLP Multicast Discovery ............................................................................. 129

IP Broadcast Discovery ................................................... ............................ 130

IP Range Discovery .....................................................................................131

Specified Device Address Discovery .......................................................... 136

Active Directory Discovery ......................................................................... 138

Passive SLP Discovery .................................................. .............................. 140

Domain Discovery ......................................................... .............................. 140

WS-Discovery ............................................................................................. 141

Managing Third-Party Printers in HP Web Jetadmin ................................................... 141

Support ................................................................ ....................................... 142

Functionality Definitions ........................................... ................................. 144

Troubleshooting .........................................................................................145

Task Modules for Discovery ............................................................................................................146

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Discovery - Current Tasks and Common Tasks Task Modules .............................. ...... 146

Discovery - Summary Task Module .............................................................................. 146

Discovery - Active Discoveries Task Module ................................................................ 146

Discovery - Scheduled Discoveries Task Module ......................................................... 147

Discovery - Templates Task Module ............................................................. ............... 147

Discovery - Quick Monitor Task Module ....................................................................... 147Related Application Options for Discovery ..................................................................................... 148

SNMPv3 Enabled Devices ............................................................................................. 148

Network ........................................................................................................................ 148

Discover Devices (the Device Discovery Wizard) ............................................................................ 149

Discover Devices ........................................................................................................... 149

Steps to Discover Devices ............................................................................................ 150

Other Ways to Discover Devices ................................................................................... 151

Schedule a Discovery ...................................................................................................................... 151

Example for Scheduling Discoveries ............................................................................ 152

Steps to Schedule a Discovery ..................................................................................... 152

Other Ways to Schedule a Discovery ............................................................................ 153

Discovery History ............................................................................................................................ 153

Steps for Discovery History .......................................................................................... 154

Other Ways to View Discovery History ......................................................................... 154

Discovery Templates ...................................................................................................................... 154

Create a Discovery Template ....................................................................................... 154

Steps for Creating a Discovery Template .................................................. 155

Other Ways to Create a Discovery Template ......................................... .... 155

Apply (or Run) a Discovery Template ........................................................................... 155

Steps for Running a Discovery Template .................................................. 155

Other Ways to Run a Discovery Template .......................................... ....... 156

Edit a Discovery Template ............................................................................................ 156

Steps for Editing a Discovery Template ..................................................... 156

Other Ways to Edit a Discovery Template ................................................. 156

Copy a Discovery Template .......................................................................................... 156

Delete a Discovery Template ....................................................................................... 157

Steps for Deleting a Discovery Template .................................................. 157

Other Ways to Delete a Discovery Template ............................................. 157

View a Discovery Template .......................................................................................... 157

Steps for Viewing a Discovery Template ................................................... 157

Other Ways to View a Discovery Template ................................................ 158

Configuration ..................................................................................................................................................... 158

All About Device Configuration ....................................................................................................... 158

Complex Data in the Confirm, Results, and Configuration History Pages ................... 159

Credentials Required for Device Configuration ............................................................ 159

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Sensitive Device Information ....................................................................................... 159

Importing a Configuration from a File ..........................................................................159

Task Modules for Configuration ..................................................................................................... 161

Configuration - Common Tasks Task Module .............................................................. 161

Configuration - Recent Configurations Task Module .................................. ................. 162

Configuration - Active Configurations Task Module .................................................... 162Configuration - Scheduled Configurations Task Module ..................... ................. ....... 162

Configuration - Templates Task Module ..................................................................... . 162

Related Application Options for Configuration Management ............................................... ......... 163

Configure Devices ........................................................................................................................... 163

Steps to Configure Devices ............ ............................................................................... 163

Other Ways to Configure Devices .................................................................................165

View Configuration History ............................................................................................................. 165

Steps to View Configuration History ............................................................................ 165

Other Ways to View Configuration History .................................................................. 166

Schedule a Device Configuration .................................................................................................... 166

Steps for Scheduling a Device Configuration .......................... ..................................... 167

Other Ways to Schedule a Device Configuration ................................... ....................... 168

Configuration Templates ................................................................................................................ 168

Volatile Configuration and HP Web Jetadmin Configuration Templates ............. ....... 169

Adding Configuration Templates to a Group Policy ............. ............................. ........... 170

Captured Configurable Options and Configuration Templates ................................ ... 170

Create a Configuration Template ................................................................................................... 171

Steps to Create a Configuration Template .............................................................. ..... 171

Other Ways to Create a Configuration Template ................... ........................ .............. 172

Edit a Configuration Template ....................................... ................................................................. 172

Steps to Edit a Configuration Template .......................................................................172

Other Ways to Edit a Configuration Template ............................................................. 172

Delete a Configuration Template ................................................................................................... 173

Steps to Delete a Configuration Template ...................................................................173

Other Ways to Delete a Configuration Template ......................................................... 173

Copy a Configuration Template ...................................................................................................... 173

View a Configuration Template to Devices .................................................................................... 173

Steps to View a Configuration Template ..................................................................... 174

Other Ways to View a Configuration Template to Devices .......................................... 174

Apply a Configuration Template to Devices ................................................................................... 174

Steps to Apply a Configuration Template to Devices .................................................. 175

Other Ways to Apply a Configuration Template to Devices ........................................ . 176

Alerts ........................................................................................................................... ....................................... 176

All About Alerts ............................................................................................................................... 176

Alerts and HP Web Jetadmin ........................................................................................ 177

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What You Can Do With Alerts ........................................................................................ 177

Types of Alerts .............................................................................................................. 177

Examples of Alerts ........................................................................................................ 178

Alerts Traps Listener Port ............................................................................................................... 178

Task Modules for Alerts .................................................................................................................. 178

Alerts - Current Tasks and Alerts - Common Tasks Task Modules .............................. 178Alerts - Active Tasks Task Module ............................................................................... 179

Alerts - Recent Alerts Task Module .............................................................................. 179

Alerts - Alert Subscriptions Task Module ..................................................................... 179

Alerts - Subscription Templates Task Module ............................................................. 179

Related Application Options for Alerts ........................................................................................... 179

Managing Device Alerts ................................................................................................................... 180

Create Alert Subscriptions .............................................................................................................. 180

Edit Alert Subscriptions .................................................................................................................. 182

Copy an Alert Subscription Template ............................................................................................. 183

Alert History .................................................................................................................................... 184

Steps for Viewing Alert History .................................................................................... 184

Other Ways to View Alert History ................................................................................. 184

Alert Subscription Templates ......................................................................................................... 184

Steps for Viewing Alert Subscription Templates ......................................................... 185

Other Ways to View an Alert Subscription Template ................................................... 185

Create Alert Subscription Templates .............................................................................................. 185

Apply an Alert Subscription Template ............................................................................................ 187

Alert Templates in Group Policies ................................................................................ 187

Steps for Applying an Alert Subscription Template ..................................................... 187

Other Ways to Apply an Alert Subscription Template ................................................. 188

Edit Alert Subscription Templates .................................................................................................. 188

Delete an Alert Subscription Template .......................................................................................... 190

Steps for Deleting an Alert Subscription Template ..................................................... 190

Other Ways to Delete an Alert Subscription Template ................................................ 191

All Subscriptions ............................................................................................................................. 191

Steps for Viewing Alert Subscriptions .......................................................................... 191

Other Ways to View Alert Subscriptions ...................................................................... 192

Firmware ............................................................................................................................................................ 192

All About Firmware ......................................................................................................................... 192

Qualifying Firmware ..................................................................................................... 192

Firmware Repository and Qualifying Firmware ......................................... 193

Qualify Feature ........................................................................................... 193

Finding Images ........................................................................................... 193

Task Modules for Firmware ............................................................................................................ 193

Firmware - Current Tasks and Common Tasks Task Modules ..................................... 193

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Firmware - Active Tasks Task Module .......................................................................... 194

Firmware - Scheduled Tasks Task Module ................................................................... 194

Firmware - Device Summary Task Module ................................................................... 194

Related Application Options for Firmware .............................................................. ....................... 194

Upgrade Firmware .......................................................................................................................... 194

Upgrading Firmware for HP Jetdirect Devices versus Printer Devices ........................ 194Steps for Upgrading Firmware ..................................................................................... 195

Firmware Repository ....................................................................................................................... 196

View the Firmware Repository ..................................................................................... 196

Steps for Viewing the Firmware Repository .............................................. 197

Other Ways to View the Firmware Repository ........................................... 197

Get Images .................................................................................................................... 197

Steps for Getting Firmware Images ........................................................... 197

Other Ways to Get Firmware Images ......................................................... 197

Import Images ............................................................................................................... 197

Steps for Importing Firmware Images ....................................................... 197

Edit Properties for Firmware Images ........................................................................... 198

Steps for Editing a Firmware Images Properties ....................................... 198

Delete Images ............................................................................................................... 198

Steps for Deleting Firmware Images ......................................................... 198

Edit Scheduled Upgrades .............................................................................................. 198

Steps for Editing a Scheduled Firmware Upgrade Task ................. ........... 198

Delete Scheduled Upgrades ......................................................................................... 198

Steps for Deleting Scheduled Firmware Upgrades ................................... 198

Reports .............................................................................................................................................................. 198

All About Reports ............................................................................................................................ 199

Types of Data Collection and Available Reports .......................................................... 199

Examples of Reports .................................................................................................... 201

Task Modules for Reports ............................................................................................................... 202

Reports - Current Tasks and Report Management - Common Tasks Task Modules . . 202

Reports - Report Templates Task Module .................................................... ............... 203

Reports - Archived Reports Task Module ..................................................................... 203

Reports - Data Collection - Management Task Module ............................................... 203

Reports - Data Collection - Templates Task Module ............................................. ...... 204

Reports - Scheduled Reports Task Module .................................................................. 204

Reports - Report Generation Task Module .................................................................. 204

Related Application Options for Reports ........................................................................................ 204

Available Reports ............................................................................................................................ 204

Accessory Inventory ..................................................................................................... 205

Device Inventory ........................................................................................................... 205

Device Utilization .......................................................................................................... 206

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Device Utilization by User ............................................................................................. 206

Event Log History ......................................................................................................... 207

Hourly Peak Usage ........................................................................................................ 207

Supply Ordering ............................................................................................................ 207

Supply Replacement Forecast ...................................................................................... 208

Supply Usage ................................................................................................................ 208Getting Started with Reports .......................................................................................................... 209

Data Collection ................................................................................................................................ 209

Data Collection Cycle .................................................................................................... 210

Initial Data Collection ................................................................................................... 210

Device Utilization by User and Data Collections ............................. ............................. 210

Reports and Alerts Traps Listener Port ..................................................... 210

Device and Printer Driver Support for Device Utilization by User ............. 210

Using Group Policies to Set Data Collection ................................................................. 211

Data Collection - Common Tasks Task Module ............................................................ 211

Add Devices to Data Collection ..................................................................................... 211

Data Collection Custom Collection Time .................................................... 211

Steps for Adding Devices to Data Collection ............................................. 212

Other Ways to Add Devices to Data Collection ......................................... . 213

Remove Devices from Data Collection ......................................................................... 213

Steps for Removing Devices from Data Collection .................................... 213

Other Ways to Remove Devices from Data Collection .............................. 213

Create a Data Collection Template ............................................................................... 213

Steps for Creating a Data Collection Template ......................................... 214

Other Ways to Create a Data Collection Template .................... ................ 214

Apply a Data Collection Template ................................................................................ 214

Steps for Applying a Data Collection Template ......................................... 214

Other Ways to Apply a Data Collection Template ..................................... 215

Edit a Data Collection Template ................................................................................... 215

Steps for Editing a Data Collection Template ............................................ 215

Other Ways to Edit a Data Collection Template ........................................ 216

Delete a Data Collection Template ............................................................................... 216

Steps for Deleting a Data Collection Template ......................................... 216

Other Ways to Delete a Data Collection Template .................................... 216

Copy a Data Collection Template ................................................................................. 216

Data Collection Templates ........................................................................................... 216

Steps for Accessing and Working with Data Collection Templates ..... ... .. 217

Other Ways to Access a Data Collection Template .................................... 217

Data Collection Summaries .......................................................................................... 217

Steps for Data Collection Summaries ........................................................ 218

Other Ways for Data Collection Summaries .............................................. 218

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Data Collection Statuses .............................................................................................. 218

Data Collection Anomalies ........................................................................................... 219

Steps for Data Collection Anomalies ......................................................... 221

Report Generation ........................................................................................................................... 221

Report Generation - Common Tasks Task Module ...................................................... 222

Generate Reports .......................................................................................................... 222Accessory Inventory Report Settings ........................................................ 224

Device Inventory Report Settings .............................................................. 225

Device Utilization Report Settings ............................................................. 227

Device Utilization by User Report Settings ................................................ 228

Event Log History Report Settings ............................................................. 229

Hourly Peak Usage Report Settings ........................................................... 231

Supply Ordering Report Settings ............................................................... 232

Supply Replacement Forecast Report Settings ......................................... 233

Supply Usage Report Settings ................................................................... 234

Schedule a Report ......................................................................................................... 234

Steps for Scheduling a Report ................................................................... 235

Other Ways to Schedule a Report .............................................................. 236

Deleting Scheduled Reports ...................................................................... 237

Editing the Schedule for a Report .............................................................. 237

Email Reports ............................................................................................................... 237

Save Archived Reports .................................................................................................. 237

Report Templates ......................................................................................................... 238

Steps for Working with and Viewing a Report Template .......................... 238

Create a Report Template ............................................................................................ 238

Steps for Creating a Report Template ....................................................... 239

Other Ways to Create a Report Template .................................................. 240

Apply a Report Template .............................................................................................. 240

Steps for Applying a Report Template ...................................................... 240

Other Ways to Apply a Report Template ................................................... 241

Edit a Report Template ................................................................................................. 241

Steps for Editing a Report Template ......................................................... 241

Other Ways to Edit a Report Template ...................................................... 242

Delete a Report Template ............................................................................................ 242

Steps for Deleting a Report Template ....................................................... 243

Other Ways to Delete a Report Template .................................................. 243

Copy a Report Template ............................................................................................... 243

View Reports ................................................................................................................. 243

Steps for Viewing Reports .......................................................................... 243

Archived Reports ............................................................................................................................. 243

View Archived Reports .................................................................................................. 244

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Deleting a Solutions Template ....................................................................................................... 257

Editing a Solutions Template .......................................................................................................... 257

Copying a Solutions Template ........................................................................................................ 257

Applying a Solutions Template ....................................................................................................... 258

4 Print Management ..................................................................................................................................... 259

All About Print Management ............................................................................................................................. 259

Print Queue Management ............................................................................................................... 259

Fleet Management of Print Queues ............................................................................. 260

Driver Management ........................................................................................................................ 260

HPs Universal Print Driver ........................................................................................... 260

Print Management and Credentials ................................................................................................ 261

Print Management Task Modules ..................................................................................................................... 261

Print Management - Current Tasks and Print Management - Common Tasks Task Modules ....... 261

Print Management - Print Queues Task Module ............................................................................ 262Print Management - Available Drivers Task Module ...................................................................... 262

Print Management - Active Tasks Task Module ....................................................................... ...... 262

Print Management Options ............................................................................................................................... 262

Create Print Queue ............................................................................................................................................ 262

Steps for Creating a Print Queue .................................................................................................... 263

Other Ways to Create a Print Queue ............................................................................................... 264

Edit Print Queue ................................................................................................................................................. 264

Steps for Editing a Print Queue ....................................................................................................... 264

Other Ways to Edit a Queue ............................................................................................................ 265

Delete Print Queue ............................................................................................................................................ 265

Steps for Deleting a Print Queue .................................................................................................... 265

Other Ways to Delete a Print Queue ............................................................................................... 265

Pre-configure Driver .......................................................................................................................................... 265

Steps for Pre-configuring a Driver .................................................................................................. 266

Other Ways to Pre-Configure a Driver ............................................................................................ 266

Upload Driver to Available Drivers .................................................................................................................... 266

Steps for Uploading a Driver to Available Drivers ............................................. ............................. 267

Other Ways to Upload a Driver to Available Drivers ....................................................................... 267

Delete a Driver ................................................................................................................................................... 267

Steps for Deleting a Driver .............................................................................................................. 267

Other Ways to Delete a Driver ........................................................................................................ 267

Retrieve a Driver ................................................................................................................................................ 267

Steps for Retrieving a Driver ........................................................................................................... 267

Other Ways to Retrieve a Driver ..................................................................................................... 268

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5 Application Management ........................................................................................................................... 269

All About Application Management .................................................................................................................. 269

Network Ports ................................................................................................................................. 269

Application Management Options ..................................................................................................................... 269

Application Management Task Modules ........................................................................................................... 269

Application Management - Current Tasks and Common Tasks Task Module ........................ ....... 270Application Management - Active Tasks Task Module ................................................................... 270

Application Management - Scheduled Tasks Task Module ............................................................ 270

Web Jetadmin - All Active Tasks Task Module ....................................................................... ........ 270

Web Jetadmin - All Scheduled Tasks Task Module ........................................................................ 270

User Security ...................................................................................................................................................... 271

All About User Security ................................................................................................................... 271

Initial User Security ....................................................................................................... 271

The HP Web Jetadmin Administrator Role ................................................................... 272

Alternate Log-in Method for User Security .................................................................. 272

User Security Task Modules ............................................................................................................ 272

User Security - Current Tasks and User Security - Common Tasks Task Modules ...... 273

User Security - Roles Task Module ............................................................................... 273

User Security - Users Task Module ............................................................................... 273

User Security - Active Clients Task Module .................................................................. 273

Roles ................................................................................................................................................ 273

Restrict Roles to Device Groups ................................................................................... 274

Create a Role ................................................................................................................. 274

Edit a Role ..................................................................................................................... 275

Delete a Role ................................................................................................................. 275

Role Templates ............................................................................................................. 276

Steps for Viewing a Role ............................................................................ 276

Copy a Role Template ................................................................................ 276

Users ................................................................................................................................................ 276

Managing Users within User Groups ............................................................................ 277

Assign Roles to Users ................................................................................................... 277

Edit Users ...................................................................................................................... 279

Steps for Edit Users .................................................................................... 279

Remove Roles ............................................................................................................... 279

Steps for Removing Roles .......................................................................... 279

User Security Diagnostics ............................................................................................................... 280

Steps for Diagnostics .................................................................................................... 280

HP Web Jetadmin Management ........................................................................................................................ 280

All About HP Web Jetadmin Management ...................................................................................... 280

HP Web Jetadmin Management Task Modules ....................................... ....................................... 280

HP Web Jetadmin - Common Tasks Task Module ........................................................ 281

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HP Web Jetadmin - Management Task Module ........................................................... 281

HP Web Jetadmin - Summary Task Module ................................................................. 281

HP Web Jetadmin Installations ....................................................................................................... 281

Find HP Web Jetadmin Installations ............................................................................. 281

Web Service (WS) Discoveries .................................................................. .. 282

IP Broadcast Discovery ............................................................................... 282IP Range Discovery ..................................................................................... 283

Synchronizing HP Web Jetadmin Installations ............................................................ 288

Launching HP Web Jetadmin ........................................................................................ 289

Steps for Discovering Web Jetadmin on the Same Network ............................... ........ 289

Steps for Removing a Web Jetadmin Instance From the List ................................... ... 289

Data Synchronization ...................................................................................................................... 290

6 Device Configuration Options ..................................................................................................................... 292

Device Configuration Options for Device .......................................................................................................... 292Alternative Letterhead Mode .......................................................................................................... 295

Asset Number .................................................................................................................................. 295

Auto Cleaning Page ......................................................................................................................... 296

Auto Continue .................................................................................................................................. 296

Auto Recovery ................................................................................................................................. 296

Auto Sense Mode ............................................................................................................................. 297

AutoSend ......................................................................................................................................... 297

AutoStore ........................................................................................................................................ 297

Browser ........................................................................................................................................... 298

Calibration Timing ........................................................................................................................... 298

Cartridge Low Action ....................................................................................................................... 298

Cartridge Out Action ........................................................................................................................ 299

Clearable Warnings ......................................................................................................................... 299

Cold Reset Media Size ..................................................................................................................... 299

Color Supply Out ............................................................................................................................. 299

Color/Black Mix ............................................................................................................................... 299

Company Name ............................................................................................................................... 300

Contact Person ................................................................................................................................ 300

Control Panel Display ...................................................................................................................... 300

Control Panel Language .................................................................................................................. 300

Courier Font Type ............................................................................................................................ 300

Date and Time ................................................................................................................................. 300

Date/Time Format ........................................................................................................................... 301

Daylight Savings Time .................................................................................................................... 301

Default Input Paper Tray ................................................................................................................ 301

Default Media Size .......................................................................................................................... 301

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Default Media Type ......................................................................................................................... 301

Default Print Density ....................................................................................................................... 302

Default Printer Copies ..................................................................................................................... 302

Delay Calibration at Wake/Power On ............................................................................................. 302

Device Certificates .......................................................................................................................... 302

Device Location ............................................................................................................................... 303Device Name .................................................................................................................................... 303

Device Volumes ............................................................................................................................... 303

Duplex Binding ................................................................................................................................ 304

Duplex Blank Pages ........................................................................................................................ 304

Duplex Impressions ........................................................................................................................ 304

Economode ..................................................................................................................................... 304

Fuser Modes .................................................................................................................................... 304

FutureSmart Level .......................................................................................................................... 305

High Capacity Output Mode ............................................................................................................ 305

High Capacity Output Names .......................................................................................................... 305

Home Screen Applications .............................................................................................................. 305

Home Screen Language Selection .................................................................................................. 307

I/O Timeout to End Print Jobs ......................................................................................................... 307

Inactivity Timeout ........................................................................................................................... 307

Input Auto Continue ........................................................................................................................ 308

Input Auto Continue Timeout .......................................................................................................... 308

Instant Lamp On .............................................................................................................................. 308

Invalid Personality Reports ............................................................................................................ 308

Jam Recovery .................................................................................................................................. 308

Job Hold Timeout ............................................................................................................................ 308

Job Retention .................................................................................................................................. 309

Job Storage Limit ............................................................................................................................ 309

Key Press Sound .............................................................................................................................. 309

Keyboard Layout ............................................................................................................................. 309

Manually Feed Prompt .................................................................................................................... 309

Media Administration ...................................................................................................................... 309

Optimum Speed/Cost ...................................................................................................................... 310

Optimum Speed/Energy Usage ....................................................................................................... 310

Order Supplies % Level ................................................................................................................... 310

Original Orientation ......................................................................................................................... 310

Outgoing Servers ............................................................................................................................ 310

Output Auto Continue ..................................................................................................................... 312

Override A4/Letter .......................................................................................................................... 312

OXPd Accessory Records ................................................................................................................ 312

OXPd Authentication Agents .......................................................................................................... 313

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OXPd Authorization Proxy Configuration ....................................................................................... 313

OXPd Device Functions ................................................................................................................... 314

OXPd Enabled .................................................................................................................................. 314

OXPd OPS Config Settings ............................................................................................................... 314

Paper Tray Assignments ................................................................................................................. 315

PCL Form Length ............................................................................................................................. 315PJL Configuration ............................................................................................................................ 315

Power On Calibration ...................................................................................................................... 315

Print PDF Errors ............................................................................................................................... 316

Print PS Errors ................................................................................................................................. 316

Printer Wakeup ............................................................................................................................... 316

PS Defer Media ................................................................................................................................ 316

Quick Sets ........................................................................................................................................ 316

Quiet Mode ...................................................................................................................................... 318

Replace Supplies ............................................................................................................................. 318

Resolution ....................................................................................................................................... 319

Resolution Enhancement ................................................................................................................ 319

Restore Modes ................................................................................................................................ 319

Rotate Offset ...............................................

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