15
Strategy 2018
Top employer
Return on sales before tax
> 8%
Unit sales> 10 million
vehicles
Top customer
satisfaction& quality
Volkswagen GroupVision: the world’s most profitable,
fascinating and sustainable automobile manufacturer
Strategy 2018 – Our Achievements So Far: Volume Growth
6.19 6.26 6.347.20
8.27
>10.00
Volkswagen Group deliveries
2007 2008 2009 2010 2011 2018
in million units
15.3 18.3 19.3
2011 2014 2018North America
5.5 6.58.4
2011 2014 2018South America
14.4 15.1 16.0
2011 2014 2018Western Europe
3.9 4.66.1
2011 2014 2018Eastern Europe
(incl. Russia)
4.1
4.64.4
2011 2014 2018Japan
17.723.5
29.1
2011 2014 2018China
(incl. Hong Kong)
2.9 4.15.7
2011 2014 2018India
7590 104
2011 2014 2018Total
+27%+11%
+56% +8%
+65%+96%
+38%+52%
Automobile Growth Markets
Source: IHS Global Insight (data status: February 2012), rounded; market = Cars and LCVs; figures for 2011 are partly preliminary
Market growth 2011 – 2018 (in million units)
As of December 31, 2011 (including MAN)
Volkswagen Group Production LocationsProduction locationsProduction locations under construction
Germany 25Poland 7Spain 4Czech Republic 4Sweden 3France 3Denmark 2Netherlands 2Austria 2Switzerland 2Slovakia 2Belgium 1Bosnia-Herzegovina 1United Kingdom 1Italy 1Portugal 1Russia 1Turkey 1Hungary 1
USA 1
Mexico 2
Brazil 6
Argentina 3South Africa 3
India 4
China 11
Growth Markets in the Small Vehicles Segment
Brazil
India
1.2 1.31.4
2011 2014 2018
+18%
1.21.4
2.0
2011 2014 2018
+78%
6.07.3
9.0
2011 2014 2018Total
+49%
0.4
0.8
1.1
2011 2014 2018
+159%
Source: IHS Global Insight (as of February 2012), rounded
Segment growth 2011 – 2018 (in million units)
Western Europe
1.2
7.1
11.9
5.86.0
>8.0
Strategy 2018 – Our Achievements So Far: ProfitabilityGroup return on sales before tax
2007 2008 2009 2010 2011 2018
in percent
Modular Strategy: Modular Transverse Toolkit Number of models based on the modular transverse toolkit
models
2012 2013 2014 2015 2016 2017
Strategy 2018 – Our Achievements So Far: Customer Satisfaction
8.228.32 8.34 8.41
8.55
8.81
* Own calculation based on key industry studies on customer satisfaction with dealers, after sales and new vehicles
Volkswagen Group customer satisfaction on a scale of 1 to 10*
2007 2008 2009 2010 2011 2018
Employee opinion survey: “I am happy to work at the Volkswagen Group”
2009 20102007/2008 2011
Strategy 2018 – Our Achievements So Far: Top Employer
Workforce Growth at the Volkswagen Group
109,000
64,000
2007 2011
+173,000329,000employees
502,000employees
Additional jobs
Scania, MAN, PHS
Strategy 2018 – Our Achievements So Far: EnvironmentVolkswagen Group fleet CO2 emissions (EU 27)*
2007 2008 2009 2010 2011 2018
in g/km
* CO2 emissions for European new passenger car fleet (EU27)
Audi A3
Volkswagen Group – Deliveries to Customers by Brand(rounded)
in units 2012 in %
Volkswagen Passenger Cars 818,800 + 8.0 Audi 202,700 + 8.5 ŠKODA 147,500 + 11.6 SEAT 44,800 - 12.2 Bentley 900 + 46.6 Lamborghini 300 + 80.3 Volkswagen Commercial Vehicles 79,700 + 8.9 Total* 1,294,700 + 7.7 Global Market (Passenger Cars) 10.0 Mio. + 5.6
Change year-on-yearJanuary-February
* Excluding Scania and MAN
