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22
Principled Negotiations: The Power of No as an Ethical Negotiating Tool
Breakout Session: #104
Name Dr. Mike Criss, CPCM
Date Monday, July 19, 2010
Time 11:15 am - 12:30 pm.
3
Basis of Discussion
• Articles– Sharks, Saints, and Samurai: The Power
of Ethics in Negotiation• Mark Young, Negotiation Journal, April 2008
– Negotiation and Nonviolent Action: Interacting in the World of Conflict
• Amy C. Finnegan and Susan Hackley, Negotiation Journal, January 2008
• Book– Long Walk to Freedom, Nelson Mandela
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Right Behavior Vs Right Thing
• Displaying the right behavior to gain advantage– Saints and Sharks– Short Term
• Doing the Right Thing– Source of Power– Potentially Long Term– Samurai
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Power Vs Ethics
• Two traditional Approaches– Tactical
• Gamesmanship – Herb Cohen
– Prudential• Results for Both Sides – Fisher and Ury
– Approaches power differently• Balances Power and Ethics
• Principled Approach
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Principled Negotiations
• Sees no difference between power and ethics
• Doing the right think for its own sake
• Does not trade off between power and ethics
• Does what is right, not what is best for either party
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Example
• Pizza Hut and Hunts• Hunts Long Time Supplier to PH• PH Bid Tomato Contract
– Low two to take all, price only
• Hunts came in third• PH told Hunts if they lowered their price 2.5
cents/barrel, they would be second• PH had bid their best price and declined to
lower price
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Example Cont.
• PH awarded to two other offerors
• Quality problems ensued
• PH called Hunts – Name Your Price!
• Hunts stayed with original price
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Negotiation and Nonviolent Action
• Finnegan and Hackley suggest that Negotiation and Nonviolent are connected– Mutually committed to:
• Engage constructively with conflict• Share leverage for power and strategic
preparation and action
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Differences
• Negotiation– Focus on Alternatives and Options
• Nonviolent Action– Focus on acts of omission or commission
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Commonalities
• Both embrace conflict
• Both action oriented strategies to influence
• Both are skills-based
• Both rely on framing
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Synergistic Qualities
• External Mechanisms of Change– Conversion– Accommodation– Nonviolent Coercion– Disintegration
• Negotiation Begins the Process
• Nonviolent Action and Extend it
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Examples
• Labor Negotiations– Involves Human Values– How handled effects the relationship– Negotiation starts process, relationship
determines success• Otpor against Serbian Leader Milosevic
– Disintegration of Security Forces• Salt March
– Ghandi• Apartheid
– Mandela