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2009 Spring Conference & Expo
Session: “Mobility Management Centers”
April 18, 2009
1:30 – 3:00 pm
San Diego, CA
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Today’s Agenda
Introduction
Paducah Area Transit System Background & Overview
Mobility Management Services
Advanced Technologies
New Mobility Management Initiatives
Mobility Management Funding
Questions and Comments
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PATS Background & PATS Background & OverviewOverview
Location: Paducah, KY
Population: 26,307 (city); Service area = 127,981
Other Regional Partners: 2 Rural public transit authorities & Easter Seals
Hours of Operation: 4:00 am – 11:00 pm
Annual Passenger Trips: 573,210
4The Jackson Purchase Region of Western Kentucky (8 counties)
Paducah
PATS Background & OverviewPATS Background & Overview
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Mobility Management ServicesMobility Management Services
Current Services Provided: Fixed route (6 routes)
ADA paratransit & Demand Response
Taxi
Coordinated human service transportation (200 contracts)
Regional Medicaid Provider(3 counties in KY - and soon in So. ILL)
Airport shuttle (linkage with Northwest Airlines)
Regional trip coordination (PART)
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Current Services Provided: Package & movie delivery
UPS/FedEx service
Railroad and barge lines services
Downtown trolley (i.e. Chamber of Commerce)
Special events (i.e. National Quilt Show, Riverboat tourists)
Vanpools (i.e. US Army Corp. of Engineers)
FEMA Tier II National Emergency Response
Mobility Management ServicesMobility Management Services
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Mobility Management Mobility Management ServicesServices
Community Services Food drives Vaccination clinics “How to” clinics
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Mobility Management Mobility Management ServicesServices
Mobile driving simulator Trained over 1,000 persons in KY, MO, NV, OH, TN, &
WV
Multiple simulated driving/vehicle scenarios
PATS Accident rate: Pre-simulator = 2.6 per 100,000 miles;
Current = 1.45 per 100,000 miles
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Advanced TechnologiesAdvanced Technologies
Supporting Mobility Management
RouteMatch Software: Computer assisted scheduling, dispatching, reporting, &
billing
Business Intelligence (RouteMatch MC)
Mentor AVL/MDC – all vehicles
Medicaid Broker - Provider Electronic connection
800 Megahertz radio system
Kentucky Relay (TDD/TTY) service
REI – Onboard security cameras
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New Mobility Management InitiativesNew Mobility Management Initiatives
USDOT Mobility Services for All Americans (MSAA) Transportation Management Coordination Center (TMCC)
Customer-focused centralized regional point of information & services for: Transportation Human service & community organizations
Accessible by: Telephone, Internet, Walk-in, and Kiosks Multi-lingual service availability
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New Mobility Management InitiativesNew Mobility Management Initiatives
MSAA Phase 1: Year 1 (Commencing in Spring 2010)
RouteMatch Software (paratransit) for all providers (PATS to host)
Mentor AVL/MDC for all providers Telecommunications infrastructure Internet website Interactive Voice Recognition (IVR) Human Service Information & Referral
database (online and telephone access) Internet link with KY511
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New Mobility Management InitiativesNew Mobility Management Initiatives
MSAA Phase 2: Years 2-4
(Commencing in 2011-2013)
Kiosks placed at major trip generator locations
Regional fare media & system
Digital onboard cameras & voice recorders for all providers
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New Mobility Management New Mobility Management InitiativesInitiatives
Facility expansion:
Build a new maintenance facility
Expand current administrative, operations, and customer service center Continued fixed route transfer center Greyhound services & ticketing agent Make available new office space for
community organizations to meet customers
Enclosed outdoor bus shelters at major activity centers – solar powered
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New Mobility Management New Mobility Management InitiativesInitiatives
211 initiative
PATS & Paducah/McCracken United Way partnership
Provides human service and community information through “live” persons
Simple telephone number for non-emergency services: 211
Expand to provide to majority of Kentucky
Television News story: WPSD-TV, April 2, 2008
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Funding Partners: Federal Government: USDOT (S. 5311), USDHHS,
Congressional earmarks Commonwealth of KY (KYTC and many agencies) Medicaid Local human service agencies Other local contracting agencies Non-profit organizations/foundations City of Paducah & McCracken County PATS riders (farebox)
New Mobility Management FundingNew Mobility Management Funding
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Ms. Kim Adair
Executive Director
Paducah Area Transit System, KY
Telephone: (270) 444-3660 (direct)
E-mail: [email protected]
Contact Contact InformationInformation