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1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII...

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1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding PII. I also understand that I may be subject to disciplinary actions for failure to properly protect and safeguard PII data. _________________________________ _________________ Name Date
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Page 1: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

1

2013 Annual PII Training Certificate

This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding PII. I also understand that I may be subject to disciplinary actions for failure to properly protect and safeguard PII data.

_________________________________ _________________

Name Date

Page 2: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

Privacy Act

Personally Identifiable Information (PII) Training

Page 3: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 3

Questions this Module Will Answer …

• What is Personally-Identifiable Information (PII)?• What are your roles and responsibilities regarding the

Privacy Act?• What often causes PII loss or compromise? • What are the potential costs?• How can you prevent losing or compromising PII?• How should you handle, protect and dispose of PII?• What should you do if PII is lost or compromised?

Page 4: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 4

You Are Responsible for …

• Ensuring you complete PII training annually• Abiding by protocols when collecting, maintaining,

destroying, or disseminating personal information• Periodically reviewing shared devices for compliance• Practicing Limited Access Principles• Ensuring that contracts include privacy clauses FAR 52-

224-1 and 52.224-2 and that contract language addresses how data is to be disposed at the end of the contract

• Identifying the Privacy Act System of Records Notice (SORN) and following the rules set in the notice

Page 5: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 5

What is the Privacy Act?

• The Privacy Act of 1974, as amended by 5 U.S.C. 552a, regulates the collection, use, safeguarding, and disposition of personal information in government-wide systems of records

Page 6: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 6

Personally Identifiable Information (PII)

• PII refers to information that can be used to distinguish or trace an individual’s identity• PII needs to be protected and released only on a

need-to-know basis• Two Types– Sensitive–Non-Sensitive

Page 7: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 7

Sensitive PIISensitive PII is information, which if lost, compromised,

or disclosed without authorization, could result in substantial harm, embarrassment, inconvenience, or

unfairness to an individual

• Name or other names used• Social security number; any form• Driver’s license/numbers;

Citizenship, legal status, gender, race/ethnicity• Date of Birth/Place of birth• Personal email/mailing and

home address

• Security clearance• Spouse/Child information; marital

status• Emergency contact information• Financial information•Medical/Disability information•Military records• Biometric data

Sensitive PII elements include, but are not limited to:

Page 8: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 8

Non-Sensitive PII

Non-Sensitive PII is information, that could be sensitive to an employee; could also be information that is

needed to do the business of the agencyNon-Sensitive PII elements include but are not limited to:

• Pay grade and/or salary• Performance ratings• Leave being used (LA/LS/LWOP)• Business related data• Business card• Phone directory of agency

•Office location• Business telephone number• Business email address• Badge number•Other information that is not

releasable to the public

Page 9: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 9

What Is a System of Records Notice?

• Before DON can use a system of records to collect and maintain information on an individual it must publish a Privacy Act System of Records Notice (SORN) in the Federal Register– Informs the general public of what data will be

collected, its purpose, and on who’s authority– Sets the rules the DON will follow in collecting and

maintaining personal data

Page 10: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 10

What Is a Privacy Act System of Records ?

A Privacy Act system of records is "a group of any records under the control of any agency from which information is retrieved by

the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual”

The DON Chief Information Officer lists over 150 DON Privacy Act system of records www.doncio.navy.mil

Equal Employment Opportunity in the Federal Government

Complaint and Appeal Records (EEOC/GOVT)

General Personnel Records (OPM/GOVT-1)

Government-Wide Examples

Organization Management and Locator System (NM05000-2)Time and Attendance Feeder

Records (NM07421-1)Employee Relations (NM12771-2)

DON Examples

Page 11: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 11

Why Protect?

• Regulations• To prevent unauthorized uses• To protect against Identity Theft• To avoid compromise• To avoid loss• Protects business practices

It’s the right thing to do!

Page 12: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 12

How to Protect PII?

• Question individuals who request PII data• Assure Need-to-Know• Safeguard personal data• Maintain close control of data• Store data out-of-sight• Take steps to properly destroy data• Lock offices• Lock cabinets• Use DD2923 cover sheet

Page 13: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 13

How to Protect Email?

Email• Encrypt all email containing PII and FOUO data• Ensure PKI certificate has been published to the Global Address

Listing (GAL)/Microsoft Outlook so email can be encrypted• Use the recommended warning statement in email when sending

PII data: FOR OFFICIAL USE ONLY - PRIVACY SENSITIVE - Any

misuse or unauthorized disclosure can result in both civil and/or criminal penalties.

– Statement should be at the top of email message– FOUO should be present in the subject box of the email– Statement should only be used in email that contain sensitive

data– Should not be used as a blanket statement

Page 14: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 14

How to Protect Muster/Recall Rosters?

Muster/Recall Rosters– Access on a need-to-know basis– Shall never contain SSN’s– Only contain names

(abbreviated), addresses, and telephone numbers

– Use Cover Sheet– FOUO/Privacy Statement– Do NOT hang muster/recall

cards around your neck– If lost have a way for someone

who finds it to return or destroy

Page 15: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 15

How to Protect When Faxing?

Faxing – Per Department of the Navy GENADMIN message 171625ZFEB2012• Use of Fax Machines to send SSN’s and other PII by

DON Personnel is PROHIBITED except when:– Another more secure means of transmitting is not

practical– A process outside of DON control requires faxing such as:

• DFAS, • TRICARE, • Defense Manpower Data Center (DMDC)

– In cases where operational necessity requires expeditious handling

Page 16: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 16

Additional Protection Info When Faxing

• When sending a fax utilize a Privacy Act Cover Sheet and verify receipt

• External customers such as service veterans, Air Force and Army personnel, dependents, and retirees may continue to fax documents containing PII to DON activities but shall be strongly encourage to use an alternative means such as:– USPS– Scanning and transmit using a secure means

Page 17: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 17

How to Protect Outlook Calendar/Cell Phone?

• Shared Outlook Calendar–Do not post• Type of leave taking•Where you are on travel• Birthdays

–Keep personal and work calendar separate• Cell phone

• Initials• Last name and first initial• Last name only

Page 18: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 18

Disposal and Reducing Risk

• Cross cut shred documents with PII• Place only shredded PII into recycling • Use caution when copying documents with PII• Posters available on RFCC COI– Faxing– Copying– Shredding

https://mynavair.navair.navy.mil/portal/server.pt/community/privacy_act/1176/privacy_act_resources/57552

Page 19: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 19

Not Protecting PII

• If PII is:– Lost– Stolen–Compromised

• You will need to take action!–Does it need to be reported?–Can you define the data and who it belonged to?– Is it a Breach?

Page 20: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 20

Breach

• A PII breach is the loss of control, unauthorized disclosure, or unauthorized access of personal information, or the compromise of privacy-sensitive information. • It could be:– Loss of device which houses PII data (lap top, cell

phone, PDA, hard drives, portable storage device, etc.)– IT System being hacked– Email containing PII data sent unencrypted outside of

our control– PII data in recycling (not shredded)– PII data left out in open areas (cubes, printers, faxes)

Page 21: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 21

What Makes A Breach Reportable?

• Will the lost or stolen data lead to harm, embarrassment, or identity theft?• Is the likelihood high that PII will be or has been

used by unauthorized individuals?• Was the data unprotected?• Could there have been a disclosure of private facts?• Could there be an unwarranted exposure of PII

leading to humiliation or loss of self-esteem? • Could there be a potential for blackmail?

Page 22: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 22

Causes of PII Loss or Compromise

Human error

Unprotected PII sent using email or by fax

Lost portable storage devices

Stolen laptops

Posting PII on bulletin or check-in/out boards

Using inappropriate methods for disposing of documents containing PII

Posting PII in public folders, on internal websites (e.g., MyNAVAIR), or on the Internet

Page 23: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 23

Impact of a Breach

Embarrassing

Facilitates identity theft

Compromises business practices

Erodes confidence in the Government’s ability to protect PII information

Results in disciplinary action against the offender

Emotionally stressful

Page 24: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 24

Examples of Breaches

DON has reported the following types of breaches:– Stolen lap top

– Unencrypted emails

– Resumes in recycling

– Navy copiers erroneously sold before hard drives sanitized

– Employee downloaded PII to unencrypted CD

– A Sailor and his civilian girlfriend were allegedly attempting to steal the identity of multiple staff members

– Missing hard drives

Page 25: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 25

PII Violations

• Violations which may lead to criminal penalties include:– Collecting data without meeting the

Federal Register publication requirement (SORN)

– Sharing data with unauthorized individuals

– Acting under false pretenses or facilitating those acting under false pretenses

Penalties for violating the Privacy Act include a misdemeanor charge with jail time of up to one year and fines of up to $5,000

Page 26: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 26

What Should You Do If PII Is Breached?

• Notify your immediate supervisor and the Site Privacy Act Coordinator• Gather the following information for

reporting purposes:– Date of breach– Circumstances– What was lost– Number of employees affected– Mitigation

Seek additional assistance from your Site Privacy Act Coordinator as needed

Page 27: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

PMT | Apr 2013 | v 0.1 | Privacy Act 27

Summary

• Recognize the difference between Sensitive and Non-Sensitive PII• Actively voice and demonstrate your support

to protect PII• Protect, DON’T collect! • Collecting PII in a system requires a SORN• Properly handle, protect, and dispose of PII• Take action to report and mitigate situations

where PII may have been lost or compromised

Page 28: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

28

2013 Annual PII Training Certificate

This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding PII. I also understand that I may be subject to disciplinary actions for failure to properly protect and safeguard PII data.

_________________________________ _________________

Name Date

Page 29: 1 2013 Annual PII Training Certificate This is to certify that I have received my 2013 annual PII training. I understand that I am responsible for safeguarding.

Privacy Act

Personnel Management Trainingfor New Supervisors


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