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ASAP 2.0 –TOIASAP 2.0 –TOI

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Mike Millerm.miller @ hp.com

Mike Millerm.miller @ hp.com

Content Hyperlinks

Availability Concepts

Overview

Features

Components

Architecture

Resources

Installation

Startup

Lab Exercises

Release 2.0 Features

Client Configuration

Entity Definition Language

ASAP TOI - Page 2

ASAP TOI – IntroductionASAP TOI – IntroductionASAP TOI – IntroductionASAP TOI – Introduction

ASAP Resources are on ASAP Web Page– http://NonstopAsap.com– ASAP White Paper– Client, Server, Extension, Messages Manuals – Migration Guide with Compatibility files– Features Comparison Matrix– ITUG Presentations– TOI Materials– Download Page

Before discussing ASAP– It’s important to understand, Why Monitor Availability?

– It’s because monitoring increases actual Availability.– To understand why, first discuss Availability concepts.

http://nonstopasap.com/

ASAP TOI - Page 3

Availability – DependenciesAvailability – DependenciesAvailability – DependenciesAvailability – DependenciesScenario - Person needs Taxi

– Has No Cash... so needs ATM

– Assumes ATM will be Available

– Availability has many dependencies

Right Card.. Valid Pin.. Remember Pin.. No Line.. Atm Up.. Network Up.. Routers Up.. Server Up.. Application running.. Account valid.. Balance OK.. Atm $ ?

Card?

Up?

Line?

Pin?Network?

ASAP TOI - Page 4

Availability – Is a Relative NotionAvailability – Is a Relative NotionAvailability – Is a Relative NotionAvailability – Is a Relative NotionScenario - Person in hurry - Has 2 minutes to catch Taxi

– If there is a long line, for example Q=10

– Even though ATM is Operational

– For User at end of the line

– ATM is NOT Available

Q=10Q=0

ASAP TOI - Page 5

Availability – Service Level ObjectivesAvailability – Service Level ObjectivesAvailability – Service Level ObjectivesAvailability – Service Level Objectives

Users need to define “Availability” according to their own criteria.

Notion is called - Service Level ObjectivesIf “SLO” not met... things “slow” down.

ATM Service Level Objectives - Taxi fare – Status = Up

– Queue = 0

– Cash = $20

ASAP TOI - Page 6

Availability – Depends on UsageAvailability – Depends on UsageAvailability – Depends on UsageAvailability – Depends on Usage

User definition of “Availability” varies with usage.

Definition of ATM “Availability” is different for $20 Taxi fare versus $300 Air fare

Goal ATM – Status = Up

– Queue = 0

– Cash = $20

ASAP TOI - Page 7

Availability – Depends on ApplicationAvailability – Depends on ApplicationAvailability – Depends on ApplicationAvailability – Depends on Application

Availability depends on how you intend to use object.

Users define “Availability” based on their own criteria.

Goal ATM – Air Fare – Status = Up

– Queue = 0

– Cash = $300

What if Air Fare were $800? Would ATM be available? Not dependent on Hardware.

ASAP TOI - Page 8

Availabilty – ReviewAvailabilty – ReviewAvailabilty – ReviewAvailabilty – ReviewAvailability

– Has many Dependencies– Is a relative Notion– Depends on Usage or Application– Can be defined with Service Level Objectives

To provide true High Availability Enterprise– Cannot just Monitor Hardware & Operating System– But must also Monitor Availability of Application Domains– External Monitoring inadequate; Apps Hang, Loop, Deadlock– External Monitoring can’t know about internal domains & values

If Application Domain Service Levels are not monitored, it’s impossible to know when Application Domains are unavailable.

ASAP TOI - Page 9

Object• Status• Performance

ASAP Overview - IntroductionASAP Overview - IntroductionASAP Overview - IntroductionASAP Overview - Introduction

Objectifies• Information into

Object-State DB

Analyzes• Service Level Objectives• Determines Availability

Reports• Results

Monitors• Status• Performance

ASAP TOI - Page 10

ASAP Overview – MonitoringASAP Overview – MonitoringASAP Overview – MonitoringASAP Overview – Monitoring

ASAP Monitors the Status and Performance of System objects and Application domains

Status refers to – Qualitative Attributes,

such as Up, Down, Warning...

Performance refers to– Quantitative Attributes,

such as Busy, Queue, Rate, ...

System Objects are – Subsystems or components,

such as File, Process, Rdf, Tmf, …

Application Domains are– Abstract Domains of Service,

such as Accounts\Payable, Funds, Sales, ...


ASAP TOI - Page 11


ASAP Overview – ObjectificationASAP Overview – ObjectificationASAP Overview – ObjectificationASAP Overview – Objectification

ASAP Objectifies – Status and performance

information into normalized object-state data base

Objectification provides basis – For Analysis and Visualization

of whether objects meet their Service Level Objectives.

ATMWARNINGCash $150

ASAP TOI - Page 12

ASAP Analyzes Object– Status and Performance – Compares Service Objectives – Determines Object Availability

ASAP Overview – AnalysisASAP Overview – AnalysisASAP Overview – AnalysisASAP Overview – Analysis

Analysis

Availability


ATMCash $150

ATMWARNINGCash $150

Availability

ASAP TOI - Page 13

ASAP Overview – ReportingASAP Overview – ReportingASAP Overview – ReportingASAP Overview – Reporting ASAP Reports Object

– Availability Information.

– Information is Mapped to a Uniform State Model

– Visualized in the form of TreeGraphGrid Views

– Context sensitive Popup menus can be displayed on any object

– Analysis Includes Color synchronized Graph elements Grid elements State icons

TreeGraphGrid

ASAP TOI - Page 14

ASAP - FeaturesASAP - FeaturesASAP - FeaturesASAP - Features

States– State Propagation– Availability Vectors– State Model– State Determination– State Filtering– State Suppression

Entities– App– Cpu– Disk– Expand– File– Process– Process Busy– RDF– Spooler– System– Tape– TMF

Analysis– Sorting– Reporting– Graphing– Historical views– State Change view– Download Wizard– Integrity Checks– Time of Day Sync

ASAP TOI - Page 15

ASAP Features – State PropagationASAP Features – State PropagationASAP Features – State PropagationASAP Features – State Propagation ASAP Provides a Uniform

– Browsing paradigm for access to objects

Tree View– Allows object navigation– Access to many objects– Drives Graph/Grid views

State Information – Propagated upward in tree– Provides guide to state of

nodes, entities, and objects– State info always visible

even if tree is collapsed:Example - Newyork

ASAP TOI - Page 16

Easy to assume ASAP just Graphs Data & Colors Elements.Easy to Underestimate Content.

Includes Analysis Engine.Determines Availability Based on user defined rules.Each Property=Availability VectorAllows Availability Graphs/Icons

Result, Visual Display combines Alpha, Numeric, Status, Performance, & SLOs allTogether in single uniform display

3D, Color-Coded, Graphical displayHuman mind good at patterns...Faces, Buildings, Automobiles...

ASAP Features – Availability VectorsASAP Features – Availability VectorsASAP Features – Availability VectorsASAP Features – Availability Vectors

ASAP TOI - Page 17

ASAP Features – State ModelASAP Features – State ModelASAP Features – State ModelASAP Features – State Model

Icon State

Exists

Up

Low

Medium

High

Warning

Critical

Down

ASAP Determines State of Objects & their Attributes Using OEM State Model

ASAP TOI - Page 18

ASAP Features – State DeterminationASAP Features – State DeterminationASAP Features – State DeterminationASAP Features – State DeterminationASAP determines the state of• Objects and their attributes• Based on User Defined Rules

• ASAP Determines Object States.

• Propagates States to Graphical Interface • Forwards States to OEM & EMFs

Icon State

Exists

Up

Low

Medium

High

Warning

Critical

Down

ASAP TOI - Page 19

ASAP Features – State FilteringASAP Features – State FilteringASAP Features – State FilteringASAP Features – State Filtering

Icon State

Exists

Up

Low

Medium

High

Warning

Critical

Down

ASAP Provides• State Filtering to Help• Manage Object Alerts

State Filtering

Allows objects with ‘High’eralert levels tobe displayed

ASAP TOI - Page 20

ASAP Features – State SuppressionASAP Features – State SuppressionASAP Features – State SuppressionASAP Features – State SuppressionASAP State Suppression• Allows you to Suppress State• Of Selected Objects (two ways)

Example: Island\Cpu\02 is Down.

ASAP Client Add >> Island\Cpu\02 Suppresses Cpu 2 State. Note Object Color Grayed out.

ASAP Command Interpreter + Monitor Cpu 2, OFF

ASAP TOI - Page 21

ASAP Features – Browse ViewASAP Features – Browse ViewASAP Features – Browse ViewASAP Features – Browse ViewASAP Browse Window Provides

Uniform Viewing Paradigm Access to Node-Entity-Object Info

DropDowns Control Display of Node Entity Object Samples

Toolbar Provides Navigation to Nodes

All, Prior, Next

View Back / Next

Entity Show Entities Toolbar

Objects All, First, Last, Prior, Next

ASAP TOI - Page 22

ASAP Features – Application ViewASAP Features – Application ViewASAP Features – Application ViewASAP Features – Application ViewAPP Toolbar Button

Switches Display to “App Entity”

With Release 2.0 can be many Apps

APP View Provides Display of Status, Performance, and Service Level Availability of Abstract Application Domains.

Example \Chicago\Atm\Loop Cash = $150

Loop Atm Cash objective too low.

Clicking “Cpu” Toolbar Button

Switches Display to “CPU” entity

ASAP TOI - Page 23

ASAP Features – Cpu ViewASAP Features – Cpu ViewASAP Features – Cpu ViewASAP Features – Cpu ViewCPU Toolbar Button

Switches Display to “Cpu View”

CPU View Provides Display of: Cpu Status, Performance, & Service Level Availability

Example: \Centdiv Cpu 0 is 62% Busy Mouse Click on Object and Selecting “Show Related Processes” gives details on selected object

Clicking “Disk” Toolbar Button Switches Display to “DISK” entity

ASAP TOI - Page 24

ASAP Features – Disk ViewASAP Features – Disk ViewASAP Features – Disk ViewASAP Features – Disk ViewDISK Toolbar Button

Switches Display to “Disk View”

DISK View Provides Display of Disk Status, Performance, & Service Level Availability

Examples

$AUDIT Mirror is DOWN $DATA00 Volume is DOWN $SYSTEM is 49% BUSY

Clicking “Expand” Toolbar Button Switches Display to “EXPAND” entity

ASAP TOI - Page 25

ASAP Features – Expand ViewASAP Features – Expand ViewASAP Features – Expand ViewASAP Features – Expand ViewEXPAND Toolbar Button

Switches Display to “Expand View”

EXPAND View Provides Display of Expand Status, Performance, & Service Level Availability

Examples

$LHEAST is trying to Connect $LHPHAN is DOWN

Clicking “File” Toolbar Button Switches Display to “FILE” entity

ASAP TOI - Page 26

ASAP Features – File ViewASAP Features – File ViewASAP Features – File ViewASAP Features – File ViewFILE Toolbar Button

Switches Display to “File View”

FILE View Provides Display of File Status and Service Level Availability

Examples

$Data.Acctng.Accting – No File $Data.Acctng.Accts – 74% Full $System.System.Userid – “aaaa”

Clicking “Process” Toolbar Button Switches Display to “Process” entity

ASAP TOI - Page 27

ASAP Features – Selected Process ViewASAP Features – Selected Process ViewASAP Features – Selected Process ViewASAP Features – Selected Process ViewProcess Toolbar Button

Switches Display to “Process View”

PROCESS View Provides Display of Process Status, Performance, & Service Level Availability

Examples

$SR1 – Queue Length = 17 $SR2 – DOWN Process $SR1 is Missing or Down Note Server down. Q=17 in other

Click “ProcessBusy” Toolbar Button Switches Display to “ProcessBusy”

ASAP TOI - Page 28

ASAP Features – Process Busy ViewASAP Features – Process Busy ViewASAP Features – Process Busy ViewASAP Features – Process Busy ViewProcessBusy Toolbar Button

Switches Display to “ProcessBusy”

ProcessBusy Provides Display of Busiest Process(es) in each Cpu

Examples

Busiest CPU 0 - Tmftmp 0.4% Busy

Busiest CPU 1 - SeeView 93% Busy

Click “RDF” Toolbar Button Switches Display to “RDF”

ASAP TOI - Page 29

ASAP Features – RDF ViewASAP Features – RDF ViewASAP Features – RDF ViewASAP Features – RDF ViewRDF Toolbar Button

Switches Display to “RDF”

RDF Provides Display of RDF Status, Performance, & Service Level Availability

Examples

Relative Time Delay - 57 Seconds

Exceeds service level objective

Click “Spooler” Toolbar Button Switches Display to “SPOOLER”

ASAP TOI - Page 30

ASAP Features – Spooler ViewASAP Features – Spooler ViewASAP Features – Spooler ViewASAP Features – Spooler ViewSpooler Toolbar Button

Switches Display to “SPOOLER”

SPOOLER Provides Display of Spooler Status, Performance, & Service Level Availability

Examples

$Spls\Coll - 97% Full (critical)

$Spls\Dev – Offline (warning) Popup - Show Object Details

Click “System” Toolbar Button Switches to “System”

ASAP TOI - Page 31

ASAP Features – System ViewASAP Features – System ViewASAP Features – System ViewASAP Features – System ViewSystem Toolbar Button

Switches Display to “SYSTEM”

Provides Display of SYSTEM entity Status & Performance Averages as well as Service Level Availability

Examples

\Centdiv–Low Pcbs 79% Avg all cpus

\Island – Late Data 10:09 vs 10:15

Click “Tape” Toolbar Button Switches Display to “Tape” entity

ASAP TOI - Page 32

ASAP Features – Tape ViewASAP Features – Tape ViewASAP Features – Tape ViewASAP Features – Tape ViewTape Toolbar Button

Switches Display to “TAPE”

Provides Display of Tape entity Status, Performance & Service Level Availability

Examples

\Dome $TAPE0 – DOWN

\Island $NAPA1 – Mount time 15 min.

(note mount Critical.. exceeded SLO)

Click “TMF” Toolbar Button Switches Display to “TMF” entity

ASAP TOI - Page 33

ASAP Features – TMF ViewASAP Features – TMF ViewASAP Features – TMF ViewASAP Features – TMF ViewTMF Toolbar Button

Switches Display to “TMF” entity

Provides Display of TMF entity Status, Performance & Service Level Availability

Examples

\Tanda Audit Trail – Used% - 82%

\Tanda Trans Duration Time 315 secs

(Duration exceeds SLO thus warning)

Clicking any “other” entity Buttons Switches Display to other user defined “Application” entities. Note user entites can have own custom icons added with icon server.

ASAP TOI - Page 34

ASAP Features – Sort ViewASAP Features – Sort ViewASAP Features – Sort ViewASAP Features – Sort ViewSORT View

Supported for all Entity Types. Allows Sorting On Any Attribute. Such as Name, Full%, Busy%, …. To Sort, Click Attribute Heading. Sorts Descending or Ascending.

Example Sort by Disk Space Full % $MM 88% Full - Critical Icon $System 77% Full - Warning Icon

Views can be customized to: Sort Any User Selected Attribute

Such as Busy%, Write%, Read%

ASAP TOI - Page 35

ASAP Features – Historical ViewASAP Features – Historical ViewASAP Features – Historical ViewASAP Features – Historical View

History Drop Down Provides Historical View Of Nodes, Entities, Objects.

Example Samples x 5 shows 5 samples \Dome Cpu 01 Increasingly Busy From 7:10 - 7:14 PM

Historical Drill Down now possible New Popup - Graph Object History Allows Repeated Drill Back in time Samples x 10 shows 10 samples

Pattern repeats every five minutesFrom 7:05 – 7:14 PM

ASAP TOI - Page 36

ASAP Features – Graphical DashboardsASAP Features – Graphical DashboardsASAP Features – Graphical DashboardsASAP Features – Graphical DashboardsDashboards

• Highly customizable• Can mix graph types• Can mix entities• Save As ... • Saves dashboards• Allows many

different dashboards • Can Save/Restore

at click of the mouse.

ASAP TOI - Page 37

ASAP Features – Report WindowsASAP Features – Report WindowsASAP Features – Report WindowsASAP Features – Report Windows Context Sensitive Popups: Allow Reports on

– Object Details

– Object History

– Related Disks

– Related Expand Lines

– Related Processes

– Related Objectives Example

– Show Related Processes – Show Object History – Reports Update in Real-time

ASAP TOI - Page 38

ASAP Features - Reporting - Measure on DemandASAP Features - Reporting - Measure on DemandASAP Features - Reporting - Measure on DemandASAP Features - Reporting - Measure on Demand

Example:

- ASAP detects Disk $DEV is Busy

- High use Icon indicates 48.8 %busy

- Click Show Related Measurement - ASAP Displays ASAP Measure dialog…

- Click Start for in-depth Analysis...

New with ASAP 2.8

- New Show Related Measurement

Popup

- Graphical Measurement of Objects

- Allows Point-and-Click

Measurements

- Cpu, Disk, Process, File, …

ASAP TOI - Page 39

ASAP Features - Reporting – Measure on DemandASAP Features - Reporting – Measure on DemandASAP Features - Reporting – Measure on DemandASAP Features - Reporting – Measure on Demand

Measure Report Window

- Provides on-demand in-depth analysis of Measure statistics

Analysis includes

- Selected Object details

- Busiest Objects (Files)

- Busiest Openers (Processes)

- Display on right represents 50-100 pages of measure output sorted and formatted for improved relevancy.

- Correlate As... Provides Correlation analysis of ASAP and Measure data.

ASAP TOI - Page 40

ASAP Features – State Change ViewASAP Features – State Change ViewASAP Features – State Change ViewASAP Features – State Change View

Displays History of Object State Changes based on user criteria.

Provides Dual View

Log – State Change log–Detailed History of state changes

–Allows Monitoring of history & trends

Matrix – High-Level Summary–Summarizes Object-State Changes

–Hyper-Matrix provides instantanalysis of state changes.

Includes context sensitive Popupanalysis functions

ASAP TOI - Page 41

ASAP Features – Download WizardASAP Features – Download WizardASAP Features – Download WizardASAP Features – Download WizardASAP Download Wizard

Provides Historical Views Example: Select Date, Time, Samples

Click Download History DB allows Context Popups

ASAP TOI - Page 42

ASAP Features – Integrity ChecksASAP Features – Integrity ChecksASAP Features – Integrity ChecksASAP Features – Integrity ChecksASAP Data Integrity Checks

Checks for Late or Early Statistics and NonResponding Objects. Incorrect Date or Time - Session Status OK - Session Input Error last IO - Session Down -

Importance of Sanity Checks Without Sanity Checks, Statistics may be Meaningless, you May be Comparing Apples to Oranges.

Example \Tanda Cpus 0 & 1 Stats are Late (Old). Note \Tanda time versus other Nodes. ASAP Highlights \Tanda “Time” as Down. Alert Propagated to Graph, Tree, & OEM.

ASAP TOI - Page 43

ASAP Features – Synchronize Time of DayASAP Features – Synchronize Time of DayASAP Features – Synchronize Time of DayASAP Features – Synchronize Time of DayASAP Provides Time-of-DaySynchronization between

PC and HOST. HOST and PC. HOST to HOST.

Time Sanity Checks Without Time Sanity Checks, Statistics can be meaningless. Comparing Apples to Oranges.

Examples

Set PC time from Host time Set Host time from PC time

Notes Requires Proper Security. Not dependent on Time Zone.

PC Host Remote Hosts

ASAP TOI - Page 44

ASAP Features - Notify OverviewASAP Features - Notify OverviewASAP Features - Notify OverviewASAP Features - Notify Overview ASAP Notifications

– can be sent via email, phone, pager, or browser

Alerts – Sent when goals not met,

or if objects change state Reports

– can be scheduled at various times of the day, such as:6:00, 10:30, 11:55, ...

Example– ASAP Report in Outlook

preview pane formatted using ASAP options:HTML - Color encodingScore – Object State MatrixDetail – Sorted object states

ASAP TOI - Page 45

ASAP Features - Notify PropertiesASAP Features - Notify PropertiesASAP Features - Notify PropertiesASAP Features - Notify PropertiesASAP Notifications have wide range of properties

– ContentDefines notification rule, report content, and formatting style

–Rules – On State Change, Scheduled, On Each Sample–Reports - Alerts, Scoreboard, Sorted object states–Formats – Color coded HTML, plain text, abbreviated

– RecipientDefines who and/or what devices receive notifications

–Can be a list of people’s email addresses, eg [email protected]–Wireless device addresses, eg [email protected]–Web Server path, eg .../inetpub/wwwroot/Alerts

– ServerDefines server address, account, and logon information

–SMTP server address, eg SMTP.SBCGlobal.Net–Account, eg Userid, optional passwords, timeouts, ...

mailto:[email protected]

ASAP TOI - Page 46

ASAP Features - Notify ProfilesASAP Features - Notify ProfilesASAP Features - Notify ProfilesASAP Features - Notify Profiles

Notify Control Panel can define multiple notification profiles. A profile is a set of notify properties that define the content, recipients, and server for a notification

Profiles can be named, such as:– Alerts– Reports – Managers, ...

Each profile contains 3 property sheets:– Content– Recipients– Server

Profiles can have diagnostics enabled, disabled, performed:– Show – shows notify activity in real time– Trace – saves a detailed trace log – Test – invokes notify test immediately– Log – displays either summary log, or

individual trace log (if trace checked)

To display Notify Control Panel Select View... Options...Click NOTIFY on OSC tab

ASAP TOI - Page 47

ASAP Features - Notify Content propertiesASAP Features - Notify Content propertiesASAP Features - Notify Content propertiesASAP Features - Notify Content properties

Content property sheet:– Notify - Rule

OnStateChangeEvery x HoursOnEachSample

– ContentAlerts – Recent state changesScore – Current state matrixDetail - Sorted object states

– StyleHTML - color-coded encodingTEXT - plain textShort - abbreviated text

ASAP TOI - Page 48

ASAP Features - Notify Content Report typesASAP Features - Notify Content Report typesASAP Features - Notify Content Report typesASAP Features - Notify Content Report types

Alerts – show the number of recent object state changes

Score – show matrix of object counts, entities, and states

Detail – show sorted object states from worst to best (down to up)

ASAP TOI - Page 49

ASAP Features - Notify Recipient propertiesASAP Features - Notify Recipient propertiesASAP Features - Notify Recipient propertiesASAP Features - Notify Recipient properties

Recipient property sheet:–To, Cc:, Bcc:

email address listphone number list pager address list

–From: return address

–Subject, Priority, Importance

–Append check boxadds user defined HTML or plain text to end of message

ASAP TOI - Page 50

ASAP Features - Notify Server propertiesASAP Features - Notify Server propertiesASAP Features - Notify Server propertiesASAP Features - Notify Server propertiesServer property sheet:

– POP3:defines POP3 Server IP address or domain name

example: pop.SBCGlobal.netPOP3 server not always required (unless use POP authentication)

– SMTP:defines simple mail transfer protocol (SMTP) IP address or domain name

example: smtp.SbcGlobal.net– Logon

if checked, indicates userid and password should be sent.

Logon not always required(depends on ISP requirement)

ASAP TOI - Page 51

ASAP Features - Notify Summary logASAP Features - Notify Summary logASAP Features - Notify Summary logASAP Features - Notify Summary log

Summary log–If Trace not checked, Click “Log” to show summary log

–Summary log contains list of all notification attempts…

ASAP TOI - Page 52

ASAP Features - ASAP Features - Notify Trace logNotify Trace logASAP Features - ASAP Features - Notify Trace logNotify Trace log

– If Trace checked,Click “Log” buttonto list trace logs

– Select a trace log to display that log

– Summary and Trace logs update in real time as notify alerts or reports continue

– Example - send is retried for server “send timeout”interval in seconds

ASAP TOI - Page 53

ASAP Features Notify – Content as web pageASAP Features Notify – Content as web pageASAP Features Notify – Content as web pageASAP Features Notify – Content as web page

File field allows dynamic save of content on each sample as web page:– Rule – OnEachSample update

on each sample

– Refresh – Web page pull interval in seconds

– Style - HTML provides state color-coded pages

– File – Defines web page file name and path such as: \inetpub\wwwroot\Alerts.htm Property Status

highlighted:- Profile: <name>- Recipients: <types>- Server: <domain>- Last Send: <date-time>

ASAP TOI - Page 54

ASAP Features – Notify Web contentASAP Features – Notify Web contentASAP Features – Notify Web contentASAP Features – Notify Web content

File field on notify control panel allows dynamic save of content on each sample as web page:– Rule – OnEachSample updates

on each sample

– Refresh – defines page pull interval in seconds

– Style - HTML provides state color-coded pages

– File – Defines web page file name and path such as: \inetpub\wwwroot\Alerts.htm

ASAP TOI - Page 55

ASAP - ComponentsASAP - ComponentsASAP - ComponentsASAP - Components

ASAP Components–Component Overview–Server Component–Client Component–Extension Component

Marketing Bundles–SE30 ASAP–SE31 ASAP Extension

ASAP TOI - Page 56

ASAP – Component OverviewASAP – Component OverviewASAP – Component OverviewASAP – Component Overview

• ASAP Product - Consists of Three Components

• Client for Windows NT/95/98• Server for NonStop Kernel• Extension for Customer Applications

ASAPExtension

\NewyorkAsapXmon

App2App3

App1

Asap\Newyork

CpuDisk

ProcessApp

Expand

Workstation

ASAPClient

Report

WindowReportWindowReport

Window

NSK Local Node

ASAP

Database

Asap\Chicago

CpuDisk

Process

Node

Expand

Asap

DatabaseServer

Asap

CommandInterface

SSG

SeeViewServer

Gateway

CSG

ClientServer

Gateway

Session

And

Real-Time

Data

Management

PropertiesWindow

GraphWindow

GraphWindow

GraphWindow

BrowseWindow

OEM

AppCpuDisk

ExpandProcessSystem

ASAPServer

Client Server

Extension

ASAP TOI - Page 57

ASAP – Component - ServerASAP – Component - ServerASAP – Component - ServerASAP – Component - Server

• ASAP Server

• Gathers State & Performance Information from Remote Nodes.• Forwards Statistics to Collection Node.

• Normalizes and Stores Statistics in the ASAP Database.

ASAPExtension

\NewyorkAsapXmon

App2App3

App1

Asap\Newyork

CpuDisk

ProcessApp

Expand

Workstation

ASAPClient

Report


Window

NSK Local Node

ASAP

Database

Asap\Chicago

CpuDisk

Process

Node

Expand

Asap

DatabaseServer

Asap

CommandInterface

SSG

SeeViewServer

Gateway

CSG

ClientServer

Gateway

Session

And

Real-Time

Data

Management

PropertiesWindow

GraphWindow

GraphWindow

GraphWindow

BrowseWindow

OEM

AppCpuDisk

ExpandProcessSystem

ASAPServer

Client Server

Extension

ASAP TOI - Page 58

ASAP – Component - ClientASAP – Component - ClientASAP – Component - ClientASAP – Component - Client

•ASAP Client

• Provides Client GUI and Agent Services for ASAP Server.

• Agent Services include forwarding of State info to OIL & OEM.

• OEM Allows Integration of Object-State Information with

EMFs.

ASAPExtension

\NewyorkAsapXmon

App2App3

App1

Asap\Newyork

CpuDisk

ProcessApp

Expand

Workstation

ASAPClient

Report


Window

NSK Local Node

ASAP

Database

Asap\Chicago

CpuDisk

Process

Node

Expand

Asap

DatabaseServer

Asap

CommandInterface

SSG

SeeViewServer

Gateway

CSG

ClientServer

Gateway

Session

And

Real-Time

Data

Management

PropertiesWindow

GraphWindow

GraphWindow

GraphWindow

BrowseWindow

OEM

AppCpuDisk

ExpandProcessSystem

ASAPServer

Client Server

Extension

ASAP TOI - Page 59

ASAP – Component - ExtensionASAP – Component - ExtensionASAP – Component - ExtensionASAP – Component - Extension

•ASAP Extension• Optional Component Provides API for Applications.• Extends ASAP Features to Abstract Application Domains.• API includes calls ASAP_REGISTER... and ASAP_UPDATE...• Allows Registration & Updating of Application Domain & Stats.

ASAPExtension

\NewyorkAsapXmon

App2App3

App1

Asap\Newyork

CpuDisk

ProcessApp

Expand

Workstation

ASAPClient

Report


Window

NSK Local Node

ASAP

Database

Asap\Chicago

CpuDisk

Process

Node

Expand

Asap

DatabaseServer

Asap

CommandInterface

SSG

SeeViewServer

Gateway

CSG

ClientServer

Gateway

Session

And

Real-Time

Data

Management

PropertiesWindow

GraphWindow

GraphWindow

GraphWindow

BrowseWindow

OEM

AppCpuDisk

ExpandProcessSystem

ASAPServer

Client Server

Extension

ASAP TOI - Page 60

ASAP – Component - SummaryASAP – Component - SummaryASAP – Component - SummaryASAP – Component - Summary

• Remote Monitors Collect Status & Performance Information.

• Information Forwarded to ASAP Server.

• Client Analyzes Stats and Forwards to GUI and Agent Services.

• ASAP Provides Infrastructure to Monitor Object Availability.

ASAPExtension

\NewyorkAsapXmon

App2App3

App1

Asap\Newyork

CpuDisk

ProcessApp

Expand

Workstation

ASAPClient

Report


Window

NSK Local Node

ASAP

Database

Asap\Chicago

CpuDisk

Process

Node

Expand

Asap

DatabaseServer

Asap

CommandInterface

SSG

SeeViewServer

Gateway

CSG

ClientServer

Gateway

Session

And

Real-Time

Data

Management

PropertiesWindow

GraphWindow

GraphWindow

GraphWindow

BrowseWindow

OEM

AppCpuDisk

ExpandProcessSystem

ASAPServer

Client Server

Extension

ASAP TOI - Page 61

ASAP - Client+Server – SE30ASAP - Client+Server – SE30ASAP - Client+Server – SE30ASAP - Client+Server – SE30

• SE30 - Bundles Client & Server CDs into a Dual-CD Jewel Case.• T0400 - Client CD Contains Standard IP Setup for Windows.• T0402 - Server CD Contains Standard IP Setup for NonStop Kernel.

ASAPExtension

\NewyorkAsapXmon

App2App3

App1

Asap\Newyork

CpuDisk

ProcessApp

Expand

Workstation

ASAPClient

Report


Window

NSK Local Node

ASAP

Database

Asap\Chicago

CpuDisk

Process

Node

Expand

Asap

DatabaseServer

Asap

CommandInterface

SSG

SeeViewServer

Gateway

CSG

ClientServer

Gateway

Session

And

Real-Time

Data

Management

PropertiesWindow

GraphWindow

GraphWindow

GraphWindow

BrowseWindow

OEM

AppCpuDisk

ExpandProcessSystem

ASAPServer

Client Server

ASAP TOI - Page 62

ASAP – Extension – SE31ASAP – Extension – SE31ASAP – Extension – SE31ASAP – Extension – SE31

• SE31 - Distributes ASAP Extension CD in Single-CD Jewel Case.• T0403 - Extension CD Contains IP Setup to Install API on NSK.• Option Extends Availability Monitoring to Applications.

ASAPExtension

\NewyorkAsapXmon

App2App3

App1

Asap\Newyork

CpuDisk

ProcessApp

Expand

Workstation

ASAPClient

Report


Window

NSK Local Node

ASAP

Database

Asap\Chicago

CpuDisk

Process

Node

Expand

Asap

DatabaseServer

Asap

CommandInterface

SSG

SeeViewServer

Gateway

CSG

ClientServer

Gateway

Session

And

Real-Time

Data

Management

PropertiesWindow

GraphWindow

GraphWindow

GraphWindow

BrowseWindow

OEM

AppCpuDisk

ExpandProcessSystem

ASAPServer

Client Server

Extension

ASAP TOI - Page 63

ASAP Architecture - ContentsASAP Architecture - ContentsASAP Architecture - ContentsASAP Architecture - Contents

ASAP Architecture

Introduction

Provider/Consumer Model

Server

– Stats Gathering Processes (SGPs)

– Service Level Objectives (SLOs)

– ASAPX Extension Application Program Interface (API)

– ASAP Data Base

Client

– Architecture

– Analysis & Visualization

– Open Enterprise Management Gateway

ASAP TOI - Page 64

Workstation Local Node Remote Nodes

Enterprise ManagementFramework

...

?Adapter


Y

YAdapter


X

XAdapter

Object IntegrationLayer

OIL

OILAdapter

OEM

ASAPDatabase

AppCpuDisk

ExpandProcess

…

AlertsWindow

Open EnterpriseManagement

Gateway

ASAP Client ASAP Server

ASAPClient

ASAPX...…

...

...

Enterprise Objects

ASAP...…

...

Enterprise Objects

ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture - IntroductionASAP Architecture - IntroductionASAP Architecture - IntroductionASAP Architecture - Introduction

ASAPServer

Collector

Analysis&

ReportsGraphsGridsTrees

Right side of diagramRight side of diagram Represents Provider functionsRepresents Provider functions Including Smart Agents.Including Smart Agents.

Left side of diagram Left side of diagram Represents Consumer Functions.Represents Consumer Functions. Includes Presentation/Analysis Features.Includes Presentation/Analysis Features.

ASAP TOI - Page 65



...

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OIL

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OEM

ASAPDatabase

AppCpuDisk

ExpandProcess

…

AlertsWindow


Gateway


ASAPClient

ASAPX...…

...

...

Enterprise Objects

ASAP...…

...

Enterprise Objects

ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture – SGPsASAP Architecture – SGPsASAP Architecture – SGPsASAP Architecture – SGPs

ASAPServer

Collector

Smart Gathering Processes - SGPsSmart Gathering Processes - SGPs Collect Status & Performance infoCollect Status & Performance info Store Stats in ASAP history data baseStore Stats in ASAP history data base

Analysis&


ASAP TOI - Page 66



...

?Adapter


Y

YAdapter


X

XAdapter


OIL

OILAdapter

OEM

ASAPDatabase

AppCpuDisk

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…

AlertsWindow


Gateway


ASAPClient

ASAPX...…

...

...

Enterprise Objects

ASAP...…

...

Enterprise Objects

ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture – SGP SLOsASAP Architecture – SGP SLOsASAP Architecture – SGP SLOsASAP Architecture – SGP SLOs

ASAPServer

Collector

Analysis&


SGPs also provide Service Level Objectives.SGPs also provide Service Level Objectives. SGPs inform you when SLOs are not met.SGPs inform you when SLOs are not met. Tell you what objects did not meet objectives.Tell you what objects did not meet objectives. DB also provides history of failed objectives.DB also provides history of failed objectives.

ASAP TOI - Page 67



...

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Y

YAdapter


X

XAdapter


OIL

OILAdapter

OEM

ASAPDatabase

AppCpuDisk

ExpandProcess

…

AlertsWindow


Gateway


ASAPClient

ASAPX...…

...

...

Enterprise Objects

ASAP...…

...

Enterprise Objects

ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture – APIASAP Architecture – APIASAP Architecture – APIASAP Architecture – API

ASAPServer

Collector

Analysis&


ASAP includes published API for application access.ASAP includes published API for application access. Allows Customer-Third Party access to infrastructure.Allows Customer-Third Party access to infrastructure. Allows you to utilize all ASAP Client/Server functions.Allows you to utilize all ASAP Client/Server functions. API is a shared-seg, high-performance, architecture.API is a shared-seg, high-performance, architecture. API calls include ASAP_Register, ASAP_Update.API calls include ASAP_Register, ASAP_Update.

ASAP TOI - Page 68

ASAPX APIASAPX API – Benefits Overview– Benefits OverviewASAPX APIASAPX API – Benefits Overview– Benefits Overview

Survey of 250 IT managers *

What Benefit does your company receive from improved

Application quality?

– More Enterprise Uptime - 89%

– Reduced Maintenance - 78%

– Improved Customer Satisfaction - 75%

– More efficient business processes – 60%

– Reduced Cost of ownership – 56%

* Source –Information Week Research, Software Quality

0 20 40 60 80 100

TCO

Delivery

Satisfy

Maintenance

Uptime

ASAP TOI - Page 69

ASAP Architecture – API ExampleASAP Architecture – API ExampleASAP Architecture – API ExampleASAP Architecture – API Example

ASAP_REGISTER_( domain_name : length

, segment_offset );

.

.ENDTRANSACTION;

ASAP_UPDATE_( segment_offset, error_detail

, Data_item, Value, Math );

ASAPX

SharedMemory

ASAP

ASAPDatabase

Data_item - Defined by EDL

Value - Defined by application

Math = 0 - Add Value to Data_itemMath = 1 - Assign Value to Data_item

ASAP TOI - Page 70



...

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OILAdapter

OEM

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AppCpuDisk

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…

AlertsWindow


Gateway


ASAPClient

ASAPX...…

...

...

Enterprise Objects

ASAP...…

...

Enterprise Objects

ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture – API SLOsASAP Architecture – API SLOsASAP Architecture – API SLOsASAP Architecture – API SLOs

ASAPServer

Collector

Analysis&


API also monitors Service Level Objectives for AppsAPI also monitors Service Level Objectives for Apps Informs you when Application SLOs are not met.Informs you when Application SLOs are not met. Tells what Apps did not meet objectives.Tells what Apps did not meet objectives. DB also provides history of failed App objectives.DB also provides history of failed App objectives.

ASAP TOI - Page 71



...

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Y

YAdapter


X

XAdapter


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OILAdapter

OEM

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…

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ASAPClient

ASAPX...…

...

...

Enterprise Objects

ASAP...…

...

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ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture – Data BaseASAP Architecture – Data BaseASAP Architecture – Data BaseASAP Architecture – Data Base

ASAPServer

Collector

Analysis&


ASAP DB contains normalized object info.ASAP DB contains normalized object info. DB history is automatically maintained.DB history is automatically maintained. Includes Object, State, Performance, & Service ObjectivesIncludes Object, State, Performance, & Service Objectives DB Schema published in TIM, and DDL is on CD.DB Schema published in TIM, and DDL is on CD. Allows Customer & Third Party DB access.Allows Customer & Third Party DB access.

ASAP TOI - Page 72



...

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X

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OEM

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ASAPX...…

...

...

Enterprise Objects

ASAP...…

...

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ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture - ClientASAP Architecture - ClientASAP Architecture - ClientASAP Architecture - Client

ASAPServer

Collector

Analysis&


Asap Client provides analysis & presentation functions. Asap Client provides analysis & presentation functions. Allows viewing of Availability, Performance, and SLOs.Allows viewing of Availability, Performance, and SLOs. Uses standard Windows visualization paradigm.Uses standard Windows visualization paradigm.

ASAP TOI - Page 73



...

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OILAdapter

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ASAPX...…

...

...

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ASAP...…

...

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...

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Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture – Client AnalysisASAP Architecture – Client AnalysisASAP Architecture – Client AnalysisASAP Architecture – Client Analysis

ASAPServer

Collector

Analysis&


Client displays analysis using Graph, Grid, Tree, & Report Windows.Client displays analysis using Graph, Grid, Tree, & Report Windows. Users can select their own sets of Entities, Objects, and Properties.Users can select their own sets of Entities, Objects, and Properties. Users can also specify their own sets of State Propagation Rules.Users can also specify their own sets of State Propagation Rules. All graphical objects automatically update in real-time.All graphical objects automatically update in real-time.

ASAP TOI - Page 74



...

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Y

YAdapter


X

XAdapter


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OILAdapter

OEM

ASAPDatabase

AppCpuDisk

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…

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Gateway


ASAPClient

ASAPX...…

...

...

Enterprise Objects

ASAP...…

...

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ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture – Client OEMASAP Architecture – Client OEMASAP Architecture – Client OEMASAP Architecture – Client OEM

ASAPServer

Collector

Analysis&


ASAP can also act as an Object-State Provider.ASAP can also act as an Object-State Provider. Utilizes the OEM Gateway to export Object-State information to EMFs.Utilizes the OEM Gateway to export Object-State information to EMFs. OEM also provides Alert Windows, with sorted highest-to-lowest state views.OEM also provides Alert Windows, with sorted highest-to-lowest state views. OEM acts as a multi-ported, bi-directional, Enterprise-Management Gateway OEM acts as a multi-ported, bi-directional, Enterprise-Management Gateway

ASAP TOI - Page 75



...

?Adapter


Y

YAdapter


X

XAdapter


OIL

OILAdapter

OEM

ASAPDatabase

AppCpuDisk

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…

AlertsWindow


Gateway


ASAPClient

ASAPX...…

...

...

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ASAP...…

...

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ASAPExtension

...

...API

Enterprise Objects

ASAPServer

CpuDisk

ProcessExpand

ASAP Architecture - OEMASAP Architecture - OEMASAP Architecture - OEMASAP Architecture - OEM

ASAPServer

Collector

Analysis&


OEM Provides API to EMFs via AdaptersOEM Provides API to EMFs via Adapters Adapters handle Framework specific APIsAdapters handle Framework specific APIs Leverages Enterprise Framework ExpertiseLeverages Enterprise Framework Expertise Allows integration with different FrameworksAllows integration with different Frameworks

Simplifies Client/Agent API InterfaceSimplifies Client/Agent API Interface Minimizes impact on ApplicationsMinimizes impact on Applications Application-Agent Interface coded onceApplication-Agent Interface coded once Handles Client Object-State arbitrationHandles Client Object-State arbitration

ASAP TOI - Page 77

OEM Features – Standard Alerts ViewOEM Features – Standard Alerts ViewOEM Features – Standard Alerts ViewOEM Features – Standard Alerts View

ASAP TOI - Page 78

OEM Features – Standard Multiple Alerts OEM Features – Standard Multiple Alerts OEM Features – Standard Multiple Alerts OEM Features – Standard Multiple Alerts

\Chicago Alerts Sorted

All Node Alerts Sorted & Filtered

ASAP TOI - Page 79

OEM Features - Custom AdaptersOEM Features - Custom AdaptersOEM Features - Custom AdaptersOEM Features - Custom Adapters Custom Adapter – LeftCustom Adapter – Left OEM Alerts View - RightOEM Alerts View - Right

OEM Sends Object-StatesOEM Sends Object-States- Adapter Displays Updates - Adapter Displays Updates

- Clicks callback Oem - Clicks callback Oem

OEM Options Dialog OEM Options Dialog - Allows you to add Adapter- Allows you to add Adapter

ASAP TOI - Page 80

ASAP InterfacesASAP InterfacesASAP InterfacesASAP InterfacesWide Range of Interfaces

• EMS Events• Provider APIs• Consumer APIs• Fat/Thin Graphic

interfaces• Conversational interface• Email interface• Wireless Phone interface• Pager interface• Web Viewpoint interface• Application plug-in

entities• 3rd Party plug-in entities• Published Database• Batch Query interface• Enterprise Management

Frameworks such as...• OpenView SPI interface• Systems Insight Manager• SIM Interface

ASAP TOI - Page 81

ASAP – HP Systems Insight Manager (SIM)ASAP – HP Systems Insight Manager (SIM)ASAP – HP Systems Insight Manager (SIM)ASAP – HP Systems Insight Manager (SIM)ASAP SIM Interface

ASAP Reports/Analysis in Systems Insight Manager.

ASAP TOI - Page 82

ASAP – OpenView Operations InterfaceASAP – OpenView Operations InterfaceASAP – OpenView Operations InterfaceASAP – OpenView Operations Interface

ASAP OpenViewInterface shares• Object-States • Availability• Performance• Service Levels

All object typesautomatically supported• System objects• Subsystems• App domains

• Third party plug-in entities

Also provides both interfacetypes

• Fat client• Thin client

ASAP TOI - Page 83

ASAP – OpenView Web InterfaceASAP – OpenView Web InterfaceASAP – OpenView Web InterfaceASAP – OpenView Web Interface

ASAP OpenViewWeb Interface• Object-States • Availability• Performance• Service Levels

All object typesautomatically supported• System objects• Subsystems• App domains

• Third party plug-in entities

ASAP TOI - Page 84

ASAP HybridASAP HybridASAP HybridASAP Hybrid

Extends ASAP application monitoring capabilities to Linux

– Linux applications tell ASAP about objects and metrics

– ASAP monitors objects, issues alerts as it would for all other objects

– Data stored on NonStop server along with all other ASAP data

– Same high-performance, shared-memory, protected architecture as ASAP on NonStop

LINUX

NonStopTM

Server

ASAP TOI - Page 88

ASAP – Technical ResourcesASAP – Technical ResourcesASAP – Technical ResourcesASAP – Technical Resources

– HP NonStop ASAP - Technical Portalhttp://NonstopAsap.com/

– ASAP Core - Examples http://NonstopAsap.com/Examples.htm

– ASAP OpenView SPI - Exampleshttp://NonstopAsap.com/OV.htm

– ASAP Linux - Datasheethttp://NonstopAsap.com/Hybrid/ASAP Hybrid for Linux Datasheet.pdf

– ASAP Frequently Asked Questionshttp://NonstopAsap.com/Faqs.htm

– ASAP Documentshttp://NonstopAsap.com/Document.htm

– ASAP Down Loadshttp://NonstopAsap.com/Download.htm

ASAP TOI - Page 89

ASAP – Installation - OverviewASAP – Installation - OverviewASAP – Installation - OverviewASAP – Installation - Overview

ASAP Install Overview

1) Client Install on Windows workstation.

2) Server Install on Local NonStop Server.

3) Server Install(s) on Remote NonStop Servers.

Client Server Remote Servers

ASAP TOI - Page 90

ASAP – Installation - ClientASAP – Installation - ClientASAP – Installation - ClientASAP – Installation - Client

ASAP Client Setup

– Standard Install Shield

Put ASAP Client CD in PC

– Run SETUP.EXE– Follow Next > Prompts

Remember to

– Exit all PC Programs – Before Running Setup

Client Setup

Server Remote Servers

ASAP TOI - Page 91


ASAP Default File Locations:– \Program Files\Tandem\ASAP– \Program Files\Tandem\CSG– \Program Files\Tandem\IconServ– \Program Files\Tandem\OIL– \Program Files\Tandem\OEM

Recommend using Defaults– Simplifies Finding Things– For Customer Support.

ASAP TOI - Page 92


ASAP CSG Install – After ASAP is Installed,– You will be Prompted – For the CSG Install.

CSG is the Comm layer

Click – “Install CSG”– To setup CSG

ASAP TOI - Page 93

ASAP – Installation - ServerASAP – Installation - ServerASAP – Installation - ServerASAP – Installation - Server

ASAP Server Installation

Put ASAP Server CD in PC

– Run SETUP.EXE

– Click “Run IPSetup”

Client Server Setup

Remote Servers

ASAP TOI - Page 94


Select Target Platform– NonStop Kernel RISC.

For Direct Installation– Do Not Check – “Use DSM/SCM”

Click Next >

ASAP TOI - Page 95


Select Product to Install

– “ASAP Server”

Click Add >

– Adds ASAP Server to– “Selected Products”

Click Next >

ASAP TOI - Page 96


Enter Host

– Name or TCP/IP Address– Of Install Target Node.

Enter User Name

– CUSTOMER.ACCOUNT

Click Next >

ASAP TOI - Page 97


Check Host File Placement

– Check Target Subvol– Check Space Required

Click Next >

– To Start File Transfer– From CD to NSK Server

ASAP Setup Complete

Now Configure & Start ASAP

ASAP TOI - Page 98


Server Configuration

– RUN ASAP from TACL,

– ASAPCONF is Obeyed.

SET Options

– SET RATE definesSample Interval Minutes

– SET ID definesProcess Name Prefix.

– SET RETAIN definesDB Retention Option.

– SET DB … defines hostDatabase Location.

TACL 1 > ASAP Availability Stats and Performance Copyright Compaq Computer 1999

Obey $SYSTEM.SYSTEM.ASAPCONF

SET RATE 1

SET ID $ZOO

SET RETAIN NONE

SET DB $DATA.ASAPDB.DB

ASAP TOI - Page 99

ASAP – Startup - ServerASAP – Startup - ServerASAP – Startup - ServerASAP – Startup - Server

ASAP Server Startup

– Add Commands to

– STARUP OBEY FILE, eg

– ASAP / IN STARTUP /

Add Following to STARTUP:

– START COLLECT

– START MONITOR \node1

– START MONITOR \node2

– START MONITOR \node..

TACL 1> ASAP/IN STARTUP/ Availability Stats and Performance Copyright Compaq Computer 1999

+ START COLLECT

+ START MONITOR \CHICAGO+ START MONITOR \HOUSTON+ START MONITOR \NEWYORK+ START MONITOR ...

ASAP TOI - Page 100

ASAP – Startup - ClientASAP – Startup - ClientASAP – Startup - ClientASAP – Startup - Client

From Windows TASKBAR Click

– Start– Programs– ASAP

ASAP - Start Dialogue Appears

Click Connect

ASAP TOI - Page 101

ASAP – Startup - CSGASAP – Startup - CSGASAP – Startup - CSGASAP – Startup - CSG

First Time ASAP Connects

– CSG Configuration Prompt is Displayed.

– Click OK

ASAP TOI - Page 102

ASAP – Startup – CSG DefaultsASAP – Startup – CSG DefaultsASAP – Startup – CSG DefaultsASAP – Startup – CSG Defaults

CSG Options Dialogue

– “Defaults” TAB controls

Transport

– Select TCP/IP Transport

– Click TCP/IP tab to Configure

ASAP TOI - Page 103

ASAP – Startup – CSG TCP/IPASAP – Startup – CSG TCP/IPASAP – Startup – CSG TCP/IPASAP – Startup – CSG TCP/IP

CSG TCP/IP Options

–Set Host TCP/IP Address

–Example 172.17.116.246

–Click OK

ASAP TOI - Page 104

ASAP – Startup – CSG LogonASAP – Startup – CSG LogonASAP – Startup – CSG LogonASAP – Startup – CSG Logon

Logon Dialogue

–Enter Group.User Name

–Enter Password

–Click OK

ASAP TOI - Page 105

ASAP – Startup – CSG Session OptsASAP – Startup – CSG Session OptsASAP – Startup – CSG Session OptsASAP – Startup – CSG Session Opts

CSG Session Option

– Check “Use Common

Security”

– To Remember Logon

– Logon Encripted and re-used.

ASAP TOI - Page 106

ASAP Lab ExercisesASAP Lab ExercisesASAP Lab ExercisesASAP Lab Exercises

1. ASAP Server Install & Startup - Lab #1A) Install ASAP Server on a NonStop Server.B) Startup & Status ASAP Server on a NonStop Server.

2. ASAP Client Install & Startup - Lab #2A) Install ASAP Client on a Workstation.B) Startup ASAP Client on a Workstation.

3. ASAP Client Usage - Lab #3A) What is the Busiest Cpu on a node?B) What is the Busiest Disk on a node?C) What is the Fullest Disk on a Node?D) What is the Busiest Process on a node?E) What are the 3 Busiest Processes in the busiest Cpu?F) What Expand Line has most traffic on a node?G) What is the Busiest Cpu, Disk, Process, Expand Line on all Nodes?H) What are the Down Cpus, Disks, Expand lines, and Files on all nodes?I ) Display Additional Graph and Grid properties, eg: Queue for Cpu and DiskJ) Experiment with Utilization Slider Combinations

ASAP TOI - Page 107

ASAP Release 2.0 – FeaturesASAP Release 2.0 – FeaturesASAP Release 2.0 – FeaturesASAP Release 2.0 – Features

Release 1.0 - Focus was on “infrastructure”

– Server-Side API access– Data Base File access– Client-Side API access

Release 2.0 - Focus is on “extensibility” – Uniformly Extend features to infrastructure– Multi-Entity for Applications– New System Entities– Custom Icons and Colors– Object State Change Monitor– Discrete Object Thresholds– New EMS Availability Events– Extensible Entity Definition Language

ASAP TOI - Page 108

ASAP Release 2.0 – Multi-Entity AppsASAP Release 2.0 – Multi-Entity AppsASAP Release 2.0 – Multi-Entity AppsASAP Release 2.0 – Multi-Entity Apps

Support for Multi-Entity Applications– Release 1.0 supported multiple applications

But one record layout was permitted for all.Metrics were forced into single record model.Restrictive, and could lead to Nonhomogeneous data.

– Release 2.0 allows separate App entity definitions Allows multiple Stats record definitions.Allows different entity-attribute names.Allows different service level objectives.Allows disjoint Applications & Third Parties.Allows user inclusion/exclusion of App entities.

ASAP TOI - Page 109

ASAP Release 2.0 – New EntitiesASAP Release 2.0 – New EntitiesASAP Release 2.0 – New EntitiesASAP Release 2.0 – New Entities

AppCpuDiskExpandProcessSystem

ASAP 1.0 Multi-Entity ApplicationsMulti-Entity Applications CpuCpu DiskDisk ExpandExpand FileFile Process SelectedProcess Selected Process BusyProcess Busy RDF 1.3RDF 1.3 SpoolerSpooler TapeTape TMFTMF SystemSystem

ASAP 2.0

ASAP TOI - Page 110

ASAP Release 2.0 – DB EnhancementsASAP Release 2.0 – DB EnhancementsASAP Release 2.0 – DB EnhancementsASAP Release 2.0 – DB Enhancements

Release 2.0 Data Base Enhancements– Six New System Entity Tables

– New Service Level Objectives Data Base

– Support for Multi-Entity Applications

– Support for Format 2 (Big) Files

– Maximum Number of Extents now Configurable

– Primary/Secondary Extent size now Configurable

– Data Base can now be Partitioned

– Partitioning on System and/or Domain name

ASAP TOI - Page 112

ASAP Release 2.0 – Icons & ColorsASAP Release 2.0 – Icons & ColorsASAP Release 2.0 – Icons & ColorsASAP Release 2.0 – Icons & ColorsRelease 1.0 - Fixed set of Icons & Alert ColorsRelease 2.0 - Allows User Defined Icons & Colors

– Custom State Icons – Custom Alert Colors– Address Internationalization

ASAP TOI - Page 113

ASAP Release 2.0 – OSC MonitorASAP Release 2.0 – OSC MonitorASAP Release 2.0 – OSC MonitorASAP Release 2.0 – OSC Monitor

Release 2.0 – includes Object State Change Monitor– Tells you “What has Occurred” if ASAP is left unattended– Provides History of Object State Changes– Allows you to “Reach Back” in time

OSC View Includes– New State– Previous State– Date…Time of change– Reason for state change– Object or Domain affected by change– Functions to provide state change details

ASAP TOI - Page 114

ASAP Release 2.0 – OSC ViewASAP Release 2.0 – OSC ViewASAP Release 2.0 – OSC ViewASAP Release 2.0 – OSC View Displays History of Object State

Changes based on user criteria.

Provides Dual View: Log – State Change log

–Detailed History of state changes–Allows Monitoring of history & trends

Matrix – High-Level Summary–Summarizes Object-State Changes–Hyper-Matrix provides instantanalysis of state changes.

Example… Click “15” in Matrix Locates all “Critical-Cpu”changes in log.

ASAP TOI - Page 115

ASAP Release 2.0 – OSC AnalysisASAP Release 2.0 – OSC AnalysisASAP Release 2.0 – OSC AnalysisASAP Release 2.0 – OSC Analysis Context Sensitive Popup Menus

Provide Analysis Functions

Find RelatedGraph RelatedGraph Selected

Ack SelectedAck AboveAck All

Remove SelectedRemove AboveRemove All

Show ... Scoreboard details

Right Mouse on Item to Display Popup

ASAP TOI - Page 116

ASAP Release 2.0 – DOTsASAP Release 2.0 – DOTsDOTs – Allow Discrete Object Thresholds

– Rank Atm Zeist\North, Cash > 5000, BadPins < 5– Rank Process $MyApp, PCpu=0, Priority=150– Rank Cpu 7, Busy < 60, Queue < 1.5, Swaps < 6– Rank File $Data.Master.Accounts, Full < 80 Critical– Rank Disk $Data, Busy < 40 Info, Full < 90 Critical

Allow Dynamic Inclusion-Exclusion of Domains– Monitor Disk $Data1, ON– Monitor Disk $Data2, OFF– Monitor File $Data.Master.Accounts, ON– Monitor Process $Test, OFF

ASAP TOI - Page 117

ASAP Release 2.0 – EventsASAP Release 2.0 – EventsASAP Release 2.0 – EventsASAP Release 2.0 – Events

Discrete Object Thresholds - Availability Events– EMS Events now optionally Logged

when DOTs objectives are not met.

– Event Generation Options includeINFOCRITICALREPEATDISPLAY

Burst Suppression on EMS events – Eliminates Event Avalanches

– Includes Burst Summary Reports

ASAP TOI - Page 118

ASAP Release 2.0 – EDL OverviewASAP Release 2.0 – EDL OverviewASAP Release 2.0 – EDL OverviewASAP Release 2.0 – EDL Overview

ASAP R2 Requirements…

Needed to allow extensible Entity Definitions– Allow Customers to define different Application Entities.– Allow Third Parties & EMFs access to Application Entities.

Needed to provide an entity-attribute Name-Space– Allow DOTs to use entity-attribute Names, instead of metric id#s.– Allow users to customize entity-attribute Names (internationalization)

Needed to reduce Maintenance– Provide Version Independent code (R2 Client runs against R1 Server)– Reduce Source Code maintenance (Add new Entity w/o code change)

ASAP TOI - Page 119

ASAP Release 2.0 – EDL RequirementsASAP Release 2.0 – EDL RequirementsASAP Release 2.0 – EDL RequirementsASAP Release 2.0 – EDL Requirements

Needed to Externalize Definition & Customization of– Entity Names– Attribute Names– Help Text– Heading Text– Availability Vectors– Data Integrity Checks– State Determination Rules– Graph Normalization Values– Data Formatting & Alignment– Command required to retrieve data– …– and any other ASAP property that is

related to Entity-Attribute definitions.

ASAP TOI - Page 120

ASAP Release 2.0 – EDL ContainersASAP Release 2.0 – EDL ContainersASAP Release 2.0 – EDL ContainersASAP Release 2.0 – EDL Containers

Result - Entity Definition Language (EDL) File

EDL File provides “Container” for ASAP properties

EDL File allows ASAP properties to be “Portable”.– Provides Portable encapsulation of ASAP Properties.– Entities, attributes, and data can be “moved around”.– You can save/share different ASAP environments.– Client registers the .EDL extension with Windows.

EDL also allows DATA to be included in an EDL File.– Allows Data to be associated with Entity-Attribute definitions.– Entities, Attributes, & Data are encapsulated all together

ASAP TOI - Page 121

ASAP Release 2.0 – EDL FeaturesASAP Release 2.0 – EDL FeaturesASAP Release 2.0 – EDL FeaturesASAP Release 2.0 – EDL Features EDL allows encapsulation of entire ASAP environment.

EDL Provides a way to – Have different sets of customized ASAP settings.– Save your current environment for later reference.– Mail your entire ASAP environment (with data) to others.– Share observed behavior with other ASAP users.

EDL also useful for – Problem Reporting - Capture entire environment.– Prototyping – Entity, Attribute, Data definitions.– Version Independence - due to encapsulation.– Education – Demo features of environment.– QA/Testing - Reproducing test scenarios.

ASAP TOI - Page 122

ASAP Release 2.0 – EDL SummaryASAP Release 2.0 – EDL SummaryASAP Release 2.0 – EDL SummaryASAP Release 2.0 – EDL Summary

EDL Defines how Application Entities and Attributes relate to ASAP features, functions, and infrastructure.

Developers use EDL to define how to Monitor Availability

EDL is not something that ASAP users– Need to see,

– Understand,

– Or even be aware of…

ASAP TOI - Page 123

ASAP Release 2.0 – Availability SummaryASAP Release 2.0 – Availability Summary

Definition of Availability is subjective. It depends on how you intend to use object.

Studies indicate if you monitor AvailabilityActual object Availability is increased...

If Application Service Levels are not monitored, you will not know when Applications become unavailable.

ASAP provides both Availability monitoring, and Service-Level Objectives monitoring.

ASAP TOI - Page 124

ASAP Release 2.0 - Feature SummaryASAP Release 2.0 - Feature Summary

ASAP 2.0 - Uniformly Extends Features to overall ASAP infrastructure

Allows concurrent Customer & 3rd party access - Multi-Entity Apps

Adds Subsystem Monitoring - RDF,File,Process,Spooler,TMF,...

Adds Service-Level-Objectives – For both new & old entities

Adds Service-Level Events - Satisfying EMS Requirements

Adds Custom Icons, Colors, & Namespace - Internationalization

Adds Object State Change View – Allows reaching-back in time

Permits External Entity definitions - Entity Definition Language

Shifts Focus from that of system monitoring Point-Product to an

Availability Monitoring Infrastructure for Subsystems and Applications.

ASAP TOI - Page 125

ASAP - Client ConfigurationASAP - Client Configuration

ASAP Client Property Sheets

– Attribute

– Entity

– Font

– General

– Graph

– OEM

– OIL

– OSC

– SSG

ASAP TOI - Page 126

ASAP – Properties WindowASAP – Properties Window

• ASAP Properties Window – Controls Environment

• Attribute - Properties

• Entity – Properties

• Font – Properties

• General - Properties

• Graph - Properties

• OEM - Properties

• OIL – Properties

• OSC - Properties

• SSG - Properties

ASAP TOI - Page 127

ASAP – Attribute PropertiesASAP – Attribute Properties

Attribute Property Sheet– ASAP Analysis Control Center

– Controls Display Attributes

– Controls Graph Attributes

– Controls Analysis Engine

– Controls State Engine

– Attribute Controls...

– Show Attribute in Grid

– Show Attribute in Graph

– Graph Normalization Value

– State Determination Algorithm

ASAP TOI - Page 128

ASAP - State Determination – Use ThresholdsASAP - State Determination – Use Thresholds

Use Thresholds - State is determined by Client State of Attribute is based on Utilization Thresholds

Thresholds retained locally on each Client workstation

Client Performs Threshold analysis on Selected Attribute

Example “Loop” Critical since Data = 8 and Threshold = 80%

Example “North” Warning since Data = 7 and Threshold = 60%

Useful for Ad Hoc Data analysis where client wants its own thresholds

ASAP TOI - Page 129

ASAP - State Determination – Use Value as StateASAP - State Determination – Use Value as State

Use Value..Graph Value - State is determined by Server Value is used Directly as a State: 8 Down, 7 Critical, 6 Warning...

Attribute Value is interpreted directly as a State

Example “Loop” Down because Data = 8

Example “North” Critical because Data = 7

Allows Direct Control of State from API on host

ASAP TOI - Page 130

ASAP - State Determination – StatePairsASAP - State Determination – StatePairs

• ASAP provides the concept of StatePair Availability Vectors.

• StatePairs allow a state to be associated with an attribute value.

• When an attribute is defined to be a State Pair

• The Attribute <Value> has a <State> associated with it

• StatePairs form a ( <Value>,<State> ) Pair

• Examples

• (98, 7) => Value=98, State 7 => Critical

• (“Up”, 2) => Value=“Up”, State 2 => Up

• Useful for assigning a state to a value, regardless of the value.

Value State

ASAP TOI - Page 131

ASAP - State Determination – Use State Graph ValueASAP - State Determination – Use State Graph Value

Use State..Graph Value - State is determined by Server State of Attribute based on StatePair (<Value> <State>) Value Graphed, and State is determined from Associated <State> Allows host based State Objectives Example “South” Critical because State = 7 Example “West” Down because State = 8 Allows host based State Objectives

ASAP TOI - Page 132

ASAP - State Determination – Use State Graph StateASAP - State Determination – Use State Graph State

Use State..Graph State - State is determined by Server State of Attribute based on StatePair (<Value> <State>) State value is Graphed (instead of value) Allows host based State Objectives Example “South” Critical because State = 7 Example “West” Down because State = 8 Largest Numeric States appear as Largest Graph elements

ASAP TOI - Page 133

ASAP - State Determination – SummaryASAP - State Determination – Summary State Determination

• Controls how ASAP Determines State of each Entity Attribute

• State of an Attribute is Analyzed if it is Graphed (provides control)

• For Example, the ATM entity Data attribute has:

• Show Attribute in Grid - checked

• Show in Graph - checked

• Graph Max Value - 10

• Use Thresholds

• Use Thresholds• State of Attribute is based on Utilization Thresholds

• Thresholds remembered for each Client workstation

• Allows Client specific thresholding on each Attribute

• Use Value…. Graph Value• Use Value as a State directly

• Means the attribute value is interpreted directly as a state

• Allows direct control of State from ASAP API on host

• Use State…. Graph Value• State of Attribute based on Associated state variable

• Value graphed, but its state from associated variable

• Allows host based State Objectives

• Use State…. Graph State• State of Attribute based on Associated state variable

• State is also graphed

• Allows host based State Objectives

• Allows largest states be largest visual graph elements

ASAP TOI - Page 134

ASAP – Entity PropertiesASAP – Entity PropertiesEntity Property Sheet

– Controls what entities are

Analyzed & Displayed in Client.

– Checked Entities are

Automatically Retrieved in Real-Time

Displayed in Grid/Graph Windows

– Select Entities you want in real-time.

Don’t need to select all entities.

Entities not selected can be Drilled.

Drilldown by using Show Related ... Popup menu

functions.

– Entities listed are defined by EDL

Click Entity name to see EDL for it EDL source for entity is displayed.

Includes Entity EDL Version info.

ASAP TOI - Page 135

ASAP – Entity...EDL PropertiesASAP – Entity...EDL Properties

All Entities are defined by EDL– Entities that appear on Entity Tab

are defined by EDL file(s).

– Name of EDL File is at foot of Tab.

– Click EDL Filename to view Details

EDL Properties window - Provides

– Factory EDL File name info.

– Custom EDL File name info.

– Environment version & info.

– Whether to put Data in EDL files.

– Whether EDL – IDE is enabled.

ASAP TOI - Page 136

ASAP – Font PropertiesASAP – Font Properties

Font Property Sheet

– Controls Font Properties

– Font Name

– Font Style

– Font Size

ASAP TOI - Page 137

ASAP – General PropertiesASAP – General Properties General Property Sheet

Controls Miscellaneous

Properties

– Annotate Grid with States

– Data Query Toolbar

– Graph Double Click Action

– Report Auto Refresh Option

– Show Help in Grid

– Show Splash Screen Display

– Show Removed Objects

– Stretch Grid Columns

– Icons defined by IconServer

– Clear ASAP Registry Settings

ASAP TOI - Page 138

ASAP – Icons ButtonASAP – Icons Button

Icons Button

– Displays Icon Server

– Provides Different Icons

– Allows dynamic Icon sets

– Allows Custom Colors

– Example Down - Magenta

ASAP TOI - Page 139

ASAP – Clear RegistryASAP – Clear Registry

Clear Registry– Clears ALL Settings – Including Custom EDL.– May be useful for CustomerSupport situations where customer is experiencing inexplicable behavior

– Have customer make copy of “ASAP2 Custom.EDL” before doing “Clear Registry”.

ASAP TOI - Page 140

ASAP – Graph PropertiesASAP – Graph Properties

Graph Property Sheet Graph Type: 3D-BAR, ... Color Synchronization Color Toggle properties Graph in Grid Whether Graph Rows are labeled Whether Labels are compressed Graph Normalization method

– Normalize Value / <Graph-Max>– Attribute tab sets Graph-Max value

Popup Offset of graph hotspot Max Graph Rows

– Eliminates Graph Avalances– Controls Graph object Population

Background Contrast options– High Contrast– Show Wall

Graph Rotation Angles are Saved

ASAP TOI - Page 141

ASAP – OEM PropertiesASAP – OEM Properties OEM Property Sheet

–Controls Interface to OEM

Open Enterprise Management check box

–Enables Interface to OEM

–ASAP Objects reported to OEM

Show Context Values as Percent Graph-Max

–Displays OEM Context as Percent 0..100

–Actual values reported, if not checked

Report on Objects in Related SubDomain

–Controls behavior in Oem when Object selected

–Either displays Subdomain or single Object

Show Utilization in OEM check box

–Enables State reporting to OEM

–ASAP Utilization info reported to OEM

Thresholds Button

–Displays Utilization Thresholds dialog

–Dialog Box allows Setting thresholds.

ASAP TOI - Page 142

ASAP – OIL PropertiesASAP – OIL Properties OIL Property Sheet

–Controls interface to OIL

Object Integration Layer check box

–Enables interface to OIL

–ASAP Objects reported to OIL

Populate OIL with Objects

–Enables Detailed Object reporting to OIL

–Nodes, Entities, & Objects reported to OIL

Report on Objects in Related SubDomain

–Controls behavior in OIL when Object selected

–Either displays Subdomain or single Object

Show Utilization in OIL

–Enables State reporting to OIL

–Utilization info reported to OIL

Thresholds Button

–Displays Utilization Thresholds dialog

–Dialog Box allows Setting thresholds.

ASAP TOI - Page 143

ASAP – OSC PropertiesASAP – OSC PropertiesOSC Properties Monitor Object State Changes – Enables object state

change monitoring of all state analysis.

Display OSC Window – Displays OSC Window.

State Upgrades Monitored – Log state improvements in

OSC view.

State Downgrades Monitored – Log state degradations in

OSC view.

Minimum State Change Monitored – State changes that

are greater than or equal to this state are monitored.

Maximum Change History Retained in Log – Number of

state changes remembered in log.

Late Data Integrity Check – If not automatic then additional

number of seconds/minutes that check is delayed. No

Check turns off all late data checks.

Audible Alert State Threshold – Enables audible alert

when state changes occur to high alert states.

ASAP TOI - Page 144

ASAP – SSG PropertiesASAP – SSG Properties SSG/CSG Property Sheet

– Controls Host Session Properties– Enables Client Server Gateway– Controls Retrieval Options

Client Server Gateway – Enables Session.

None - Manual Host Retrieval for Downloads.

Automatic - ASAP Automatically determines host update interval based on host configuration information.

Fixed - User Specified update Interval.

Trace - Check Boxes Control Request and Reply Tracing Options

Show CSG Until Connected - Controls whether CSG is displayed during Connect.

Auto Connect to CSG at Startup - Automatic connect to host at startup, with no prompts

Max Rows/Object - Controls maximum number of data rows retained for each object retrieved from host.

Sample Delay – Controls whether sample start is delayed by configured number of seconds.

ASAP TOI - Page 145

ASAP – SSG Advanced DialogASAP – SSG Advanced Dialog SSG Advanced Dialog Box

– Controls Advanced Session Properties

CI Startup Vol - Startup Volume of ASAP CI.

CI Object - ASAP Object File name on Server.

DB Filename - Data Base file name prefix.

Exit Shutdown - Exits CI on Client shutdown.

Data Cache - When dialog is closed by clicking OK, All old Client Objects and Stats are cleared.

SSG Cache - CI Server Cache Size in pages.

I/O Control Options - Controls maximum number of data records that can be fetched from the host in a single I/O. Setting this option allows load limits.

Term Name - Controls whether the SSG terminal name is the same as the workstation name, or the same as the TCP/IP session name.

User Name - Display Only,displays the userid name of the current user.

ASAP TOI - Page 146

ASAP – Host Session WindowASAP – Host Session Window

Session Window– Allows You To:

– Start a Host Session

– Stop a Host Session

– View Session Log

– Save Session Log

– View Session Stats

– Clear Session Log

– See CSGDLL Version

– See CSG Version

– See SSG Version

– Synchronize Time

– Display PropertiesHost time of Last I/OSeconds Until Next update, or Q-LengthElapsed Fetch+Analysis Time

Date post:	19-Dec-2015
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