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BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non- Participating Provider Litigation Friday, May 14, 2010 Cavender C. Kimble and Leigh Anne Hodge BALCH & BINGHAM LLP 1901 Sixth Avenue North, Suite 1500 Birmingham, AL 35203 Phone: (205) 251-8100
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Page 1: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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BLUE CROSS AND BLUE SHIELD ASSOCIATION44th Annual Lawyers Conference

Emerging Trends In Non-Participating Provider Litigation

Friday, May 14, 2010Cavender C. Kimble and Leigh Anne HodgeBALCH & BINGHAM LLP1901 Sixth Avenue North, Suite 1500Birmingham, AL  35203Phone:  (205) 251-8100

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EMERGING TRENDS INNON-PARTICIPATING

PROVIDERPAYMENT DISPUTES

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• Economic Woes

• Decreasing Provider Reimbursement

• Consumerism

Litigation Drivers

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Current Themes in Provider Payment Disputes

• Out-of-Network Reimbursement

• Balance Billing

• Assignment of Benefits

• Third Party Vendor Billing

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OUT-OF-NETWORK REIMBURSEMENT

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Billed Chargesvs.

UCR or Allowed Amount

OUT-OF-NETWORK REIMBURSEMENT

Page 7: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Quantum Meruit

• Unjust Enrichment

• Third-Party Beneficiary

• ERISA Benefits (Third-Party Beneficiary)

• Unfair and Deceptive Trade Practices

OUT-OF-NETWORK REIMBURSEMENT

Provider Theories

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• What amount is “Reasonable?”

• “Reasonableness” is Benchmark.

OUT-OF-NETWORK REIMBURSEMENT

Page 9: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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THE INGENIX SAGA

OUT-OF-NETWORK REIMBURSEMENT

Page 10: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• February 2008 – New York State AG Andrew Cuomo launched

investigation

• June 18, 2009 – Completion of Settlement Agreements– Assurances of Discontinuance signed by

UnitedHealth and other payors

OUT-OF-NETWORK REIMBURSEMENT

Chronology

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• Ingenix is a “scheme by health insurers to defraud customers by manipulating reimbursement rates.”

• “By distorting the ‘reasonable and customary’ rate, . . . insurers were able to keep their reimbursements artificially low and force patients to absorb a higher share of the costs.”

OUT-OF-NETWORK REIMBURSEMENT

Cuomo Sound Bites

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• The Consumer Reimbursement System is Code Blue– http://www.aapmr.org/zdocs/hpl/NYAttryGen

Rpt011309.pdf

OUT-OF-NETWORK REIMBURSEMENT

Products of Ingenix Investigations

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• $100 million paid by insurance companies executing Assurances

OUT-OF-NETWORK REIMBURSEMENT

Products of Ingenix Investigation

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• U.S. Senate Committee on Commerce, Science, and Transportation– March 2009 Hearings on Deceptive

Health Industry Trade Practices http://commerce.senate.gov/public/index.cfm?p=Hearings&ContentType_id=14f995b9-dfa5-407a-9d35-56cc7152a7ed&Group_id=b06c39af-e033-4cba-9221-de668ca1978a&MonthDisplay=3&YearDisplay=2009&Label_id=&Label_id=

OUT-OF-NETWORK REIMBURSEMENT

Products of Ingenix Investigation

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• Franco v. Connecticut General Life Ins. Co., 2:07-CV-D6039 (D.N.J.) (Complaint Dec. 20, 2007).

– Putative Class of Providers and Subscribers

– Alleged ERISA, Sherman Act, RICO and state law claims arising of payor’s UCR determinations based upon Ingenix database.

OUT-OF-NETWORK REIMBURSEMENT

Litigation Spawned by Ingenix

Page 16: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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RECENT OUT-OF-NETWORKREIMBURSEMENT

LITIGATION

OUT-OF-NETWORK REIMBURSEMENT

Page 17: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Spectrum Health v. Good Samaritan Employees Ass’n Trust Fund, No. 08CV182, 2008 WL 5216025 (W.D. Mich. Dec. 11, 2008)(In ERISA case, payor’s determination of R&C charge was arbitrary and capricious).

• -Payor’s reliance on 90th percentile using Physicians’ Fee Reference (PFR) was reasonable.

• However, Payor did not properly apply PFR to geographic area as required by Plan.

OUT-OF-NETWORK REIMBURSEMENT

“Reasonableness” = The Amount the Provider is Paid

Page 18: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Baker County Med. Services, Inc. v. Aetna Health Mgt., LLC, No. 1D08-0067, 2010 WL 624192 (Fla. Dist. Ct. App. Feb. 24, 2010).– Court considered relevant factors

• Reimbursement from other commercial payors

• Contracted rates with other HMOs• Worker’s Compensation Payments• Private Pay• Charity Care

OUT-OF-NETWORK REIMBURSEMENT

Fair Market Value = “Reasonableness”

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• Harrison v. Blue Cross and Blue Shield of Alabama, No. 7:08-CV-1039-LSC, U.S.D.C. for the Northern District of Alabama (Order of Jan. 12, 2010, Denying Class Certification).

– Fact Finder must consider relevant, individualized factors in considering “reasonableness” of charges and reimbursement for Ambulance Services:

• wear and tear on vehicle for mileage charges• amount of time required for treatment• severity of injuries• number and type of supplies used for treatment

OUT-OF-NETWORK REIMBURSEMENT

Fair Market Value = “Reasonableness”

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• Prospect Med. Group, Inc. v. Northridge Emergency Med. Group, 39 Cal. Rptr. 3d 456 (Cal. Ct. App. 2006).

OUT-OF-NETWORK REIMBURSEMENT

Medicare Allowance ≠ “Reasonable”

Page 21: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Baker County, 2010 WL 624192 at *3.– “In determining the fair market value of the

services, it is appropriate to consider the amounts billed and the amounts accepted by providers with one exception. The reimbursement rates for Medicare and Medicaid are set by government agencies and cannot be said to be ‘arm’s-length.’”

OUT-OF-NETWORK REIMBURSEMENT

Medicare Allowance ≠ “Reasonable”

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• Victory Memorial Hosp. v. Rice, 493 N.E. 2d 117, 119 (Ill. App. Ct. 1986).

– Hospital’s costs, functions, and services must be considered.

– Random sampling of hospital charges in the area all used to establish “reasonableness.”

• Greenfield v. Manor Care, Inc., 705 So. 2d 926, 930-31 (Fla. Dist. Ct. App. 1997).

OUT-OF-NETWORK REIMBURSEMENT

Billed Charges ≠ “Reasonable”

Page 23: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• ERISA Preemption

• ERISA claims – Failure to Exhaust Administrative Remedies

• Lack of Standing

OUT-OF-NETWORK REIMBURSEMENT

Defense Strategies

Page 24: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Urology Center of Georgia, LLC v. Blue Cross Blue Shield Health Plan of Georgia, Inc., and Blue Cross and Blue Shield of Georgia, Inc., Civil Action No: 5:09-CV-161, United States District Court for the Middle District of Georgia, Order of Dismissal (Mar. 4, 2010).

OUT-OF-NETWORK REIMBURSEMENT

Dismissal – Failure to Exhaust

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• Oklahoma – OKLA. STAT. ANN. tit. 36, § 6571C.

• Colorado– COLO. REV. STAT. § 10-16-704.

• Florida– FLA. STAT. § 641.513(5).

• Utah– UTAH CODE ANN. § 31A-22-617(2)(b).

• Maryland– MD. CODE. ANN. HEALTH-GEN. § 19-710.1(h).

• California– CAL. CODE REGS, tit. 28 § 1300.71(a)(3)(B).

OUT-OF-NETWORK REIMBURSEMENT

State Statutes

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BALANCE BILLING

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• Emergency Care

• Hospital Based Providers

BALANCE BILLING

Areas of Heightened Litigation

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• Billed Charges vs. UCR/Allowed Amount

• May Non-Participating Providers Balance Bill?

BALANCE BILLING

Areas of Heightened Litigation

Page 29: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• ERISA

• RICO

• Sherman Act

• Unfair Trade Practices

• Violations of State Statutes

BALANCE BILLING

Provider Theories

Page 30: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Prospect Med. Group, Inc. v. Northridge Emergency Med. Group, 45 Cal. 4th 497, 198 P. 3d 86 (2009). – Balance Billing For Emergency Services is

Illegal Where Provider has Recourse Against HMO

– Construing Health and Safety Code § § 1340, et. seq.

BALANCE BILLING

Providers Prohibited from Balance Billing

Page 31: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Sabban v. Scripps Health, No. 37-2009-00081971 (Cal. Super. Ct.) (Complaint Jan. 26, 2009).– Putative class of subscribers sued

providers of emergency services for balance billing alleging violations of California law.

BALANCE BILLING

Recently Filed Balance Billing Class Action

Page 32: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Joseph L. Riley Anesthesia Assocs. v. Stein and Florida HealthCare Plan, Inc., 27 So. 3d 140 (Fla. Dist. Ct. App. 2010).– Non-participating hospital-based

anesthesiologists and other hospital-based providers may not balance bill HMO enrollees.

– Construing FLA. STAT. § 641.3154

BALANCE BILLING

Providers Prohibited from Balance Billing

Page 33: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Do payors have a duty to monitor balance billing practices by Participating Providers?

– Edith Harris v. MCG Health, Inc., d/b/a MCG Hospital, United Healthcare Insurance Company and UnitedHealthcare of Georgia, Inc., currently pending in the Superior Court of Richmond County, Georgia.

BALANCE BILLING

Page 34: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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MAJORITY OF STATES HAVE NO STATUTORY

PROHIBITION AGAINST BALANCE BILLING

BALANCE BILLING

Page 35: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• New York– N.Y. INS. LAW § 3221(i)(15)– Prohibits balance billing by ambulance

providers for emergency care

BALANCE BILLING

Statutory Protections

Page 36: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Florida– FLA. STAT. § 641.3154– No balance billing for covered services

provided to HMO enrollees

• Maryland– MD. CODE. ANN., HEALTH-GEN. § 19-710(p)

(i).– No balance billing of HMO enrollees.

BALANCE BILLING

Page 37: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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ASSIGNMENT OF BENEFITS

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Traditional Public Policy Supporting theAssignability of Contracts

vs.Public Interest in Controlling Health Care

Costs

Tension

ASSIGNMENT OF BENEFITS

Page 39: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Encourages Network Participation

• Controls Health Care Costs by Limiting Reimbursement to Contract Amounts

Plan Benefits of Anti-Assignment Clauses

ASSIGNMENT OF BENEFITS

Page 40: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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MAJORITY OF COURTS HAVE UPHELD ANTI-ASSIGNMENT

PROVISIONS

ASSIGNMENT OF BENEFITS

Page 41: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Abraham K. Kohl v. Blue Cross & Blue Shield of Fla., Inc., 955 So. 2d 1140, 1144-45 (Fla. Dist. Ct. App. 2007).

• Somerset Orthopedic Assocs., P.A. v. Horizon Blue Cross & Blue Shield of N.J., 785 A. 2d 457, 461 (N.J. Super. Ct. App. Div. 2001).

Cases Upholding Anti-Assignment Clauses

ASSIGNMENT OF BENEFITS

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• Parrish v. Rocky Mountain Hosp. & Med. Servs. Co., 754 P. 2d 1180 (Colo. Ct. App. 1988).

• Obstetrics-Gynecologists v. Blue Cross & Blue Shield of Neb., 361 N.W. 2d. 550 (Neb. 1985).

Cases Upholding Anti-Assignment Clauses

ASSIGNMENT OF BENEFITS

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• Kent Gen. Hosp., Inc. v. Blue Cross & Blue Shield of Deli, Inc., 442 A. 2d 1368 (Del. 1982).

• Augusta Med. Complex, Inc. v. Blue Cross of Kan., Inc., 634 P. 2d 1123 (Kan. 1981).

Cases Upholding Anti-Assignment Clauses

ASSIGNMENT OF BENEFITS

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Cases Upholding Anti-Assignment Clauses

• Blue Cross and Blue Shield of Alabama v. Nielsen, et al., 714 So. 2d 293 (Ala. 1998) (option not to honor).

– Blue Cross plan exempt from statutes requiring direct payment to various classes of providers holding assignments.

ASSIGNMENT OF BENEFITS

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Cases Upholding Anti-Assignment Clauses

• Kassab v. Med. Serv. Ass’n of Pa., Inc., 39 Pa. D. & C. 2d 723, 725 (Pa. Ct. Comm Pl. 1966, aff’d, 230 A. 2d 205 (Pa. 1967).

– “Agreement against assignment of any right is not only valid, but essential to the continued success of the Blue Shield Plan.”

ASSIGNMENT OF BENEFITS

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• Am. Med. Int’l, Inc. v. Ark. Blue Cross & Blue Shield, 773 S.W. 2d 831 (Ark. 1989). – As a matter of public policy, a payor may not

refuse to honor an assignment of benefits.

• Toranto v. Blue Cross & Blue Shield of Tex., Inc., 993 S.W. 2d 648, 649 (Tex. 1999).– Enforcement of anti-assignment clause is

prohibited by the Texas Insurance Code.

Cases Voiding Anti-Assignment Clauses

ASSIGNMENT OF BENEFITS

Page 47: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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COURTS WILL ENFORCEANTI-ASSIGNMENT CLAUSE INERISA PLANS IF THE PLAN IS

CLEAR AND UNAMBIGIOUS

ASSIGNMENT OF BENEFITS

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• Physician’s Multi-specialty Group v. HealthCare Plan of Horton Homes, Inc., 371 F.3d 1291 (11th Cir.), cert. denied, 543 U.S. 1002 (2004).

– Unambiguous anti-assignment clause consistent with Congressional intent.

Cases Enforcing Anti-Assignment Clauses in ERISA Plans

ASSIGNMENT OF BENEFITS

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• Le Tourneau Lifelike Orthotics & Prosthetics, Inc., v. Wal-Mart Stores, Inc., 298 F.3d 348 (5th Cir. 2002).

– Anti-assignment clause renders assignment unenforceable, reversing District Court.

Cases Enforcing Anti-Assignment Clauses in ERISA Plans

ASSIGNMENT OF BENEFITS

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• City of Hope Nat’l Med. Ctr. V. Health Plus, Inc., 156 F.3d 223 (1st Cir. 1998).– Anti-assignment clause not contrary to

public policy; Congress chose to bar alienation of pension plan benefits, but not welfare plan benefits.

Cases Enforcing Anti-Assignment Clauses in ERISA Plans

ASSIGNMENT OF BENEFITS

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• Tenn. Code Ann. § 56-7-120 – General Application: Applies to All Covered

Services

• Alaska Stat. § 21.51.120– General Application: Applies to All Covered

Services

ASSIGNMENT OF BENEFITS

Mandated Assignment Statutes

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Mandated Assignment Statutes

• CMS Rule: Special Rules for Ambulance Service and Emergency and Urgently Needed Services, and Maintenance and Post-Stabilization Care Services, 42 C.F.R. § 422.113 – Applies to Emergency and Urgently

Needed Services Provided to Medicare Advantage Plan members.

Assignment of Benefits

Page 53: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• FLA. STAT. § 641.513– Applies to Emergency Services

• CAL. HEALTH & SAFETY CODE § 1371.4– Applies to Emergency Services

• 40 PA. CONS. STAT. ANN. § 991.2116– Applies to Emergency Services

Assignment of Benefits

Mandated Assignment Statutes

Page 54: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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ERISA Preemption of Mandated Assignment Statute

• La Health Serv. & Indem. Co. v. Rapides Healthcare Sys., 461 F.3d 529 (5th Cir. 2006), cert. denied, 549 U.S. 1279 (2007). – ERISA does not preempt Louisiana anti-

assignment statute

Assignment of Benefits

Page 55: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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THIRD PARTY VENDOR BILLING

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• Not DME

• Typically involving expensive implants– Orthopedic screws, joints, devices– Cochlear implants

• Facilities want to avoid front end expense

• On the horizon– Engineered tissues

Third Party Vendor Billing

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• Pre-Service– Obtain letter approving medical necessity of

implant directly or through surgeon

• Pre-Litigation Appeals– Voluminous (30 + pages) letters to plan

sponsors and plans– Threats to sue plan sponsors and members– Threats of criminal sanctions and civil fines– Multiple appeals: 7 – 8 appeals

Vendor Pre-Litigation Strategies

Third Party Vendor Billing

Page 58: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Access Mediquip v. United Health Group and United HealthCare Insurance Company, CA No. 4:09-CV-02965 (S.D. Texas filed 9/11/09).

• Allegations– Characterize themselves as out-of-network

provider– Relied on misrepresentation that provider

was covered– $18,000,000 owed on 2,200+ claims

Third Party Vendor Billing

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• Access Mediquip

Theories– ERISA via assignment– Promissory estoppel – Quantum meruit– Unjust enrichment

Third Party Vendor Billing

Page 60: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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• Analyze contract for defenses– Was claim timely and properly submitted?– Are third party vendors covered providers

for this device? – If performed at PAR facility, is implant

included in global reimbursement? – Is assignment valid?– Have administrative remedies been

exhausted?

Defense Strategies

Third Party Vendor Billing

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– Manage discovery logistics• 2,200+ claims involving over 400 non-

party providers• Discovery regarding actual cost• Discovery from non-party providers

regarding agreements with vendor

Defense Strategies

Third Party Vendor Billing

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Thank you.

Page 64: 1 BLUE CROSS AND BLUE SHIELD ASSOCIATION 44 th Annual Lawyers Conference Emerging Trends In Non-Participating Provider Litigation Friday, May 14, 2010.

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Cavender C. KimbleBalch & Bingham, LLP 1901 6th Avenue NorthSuite 1500 Birmingham, Alabama

35203(205) [email protected]

Leigh Anne HodgeBalch & Bingham, LLP 1901 6th Avenue NorthSuite 1500 Birmingham, Alabama

35203(205) [email protected]


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