1

CHALLENGES

Users growing and becoming more demanding– E-learning, electronic registration and other services

– Require 24x7 access to learning materials hosted on remote servers

Exploding wireless adds to support burden High bandwidth utilization downloads

– Video clips

– Music

– Computer games

2

SECURITY CHALLENGES

Overall philosophy that information must be shared…not necessarily protected– Many depts. run FTP, Web Server

software– Lax password security– Desktops, laptops not professionally

administered– Unwitting “launch pad” for DoS

attacks Explosion in wireless growth

– Prime “vector” for fast, repeated viral infections

– Poor set-up parameters result in vulnerabilities

Staffing/budgeting issues preclude hiring security expertise

3

DELL CAN HELP

Assures uptime of critical systems hosting Learning Management Systems

Bridges gap between 24x7 users and 8am-6pm staff

Proactively identifies and protects critical resources against security threats

Cost-effectively monitors and secures wireless access points

4

ONE INTEGRATED VIEW OF NETWORKS AND SECURITY

5

CASE STUDY: <COMPANY>

Profile:

– Oldest community college in CA

– 20,000 + full-time students

– 17 IT professionals (labs, email, PCs, support, etc)

– Multiple locations connected by T1s

Issues:

– Distance learning increased demand for 24x7 uptime

– Problems detecting failed online registration servers

– Couldn’t dedicate operations staff to IT monitoring

6

Maximize Uptime Of Registration Servers

“We continually needed to extend student online registration due to server uptime issues. One of our favorite Dell

features is the ability to proactively alert on multiple network performance issues, then provide us with recommendations

that enable us to preempt costly network downtime.”

Name, TitleInstitution

7

OPTIMIZE UPTIME OF LEARNING MANAGEMENT SYSTEMS

What was my Spanish grade?

Can Dr. Richards post the Geology 101 syllabus?

…Reading lists for the quarter?

8

ENSURE CRITICAL SYSTEMS ARE UP

Can students register for classes 24x7?

Do we need to schedule additional time for sophomore registration?

9

IDENTIFY INCREASING BANDWIDTH UTILIZATION

Why is access to remote campus resources slow?

Flags unusual bandwidth increases

10

OPTIMIZE AVAILABILITY OF WIRELESS NETWORK

Avoid monitoring every single access point

Monitor strategic points – firewalls, routers, switches

11

CASE STUDY: <INSTITUTION>

Profile:

– 50,000 students; 16 campuses

– Predominantly Microsoft shop

– Using Dell to protect and optimize availability of core apps, such as HR, payroll, student records

Previous issues:

– Cost-prohibitive to hire multiple security experts

– Products brought into the university are “insecure out of the box”

– Can’t keep up with Microsoft patches

Institution logo / graphic

12

DOCUMENT ASSETS…BEFORE IMPLEMENTING SECURITY PLANS

Automatically discovers IT assets

Documents equipment, O/S, software packs

Customizable notes section

13

PROACTIVELY IDENTIFY ATTACK VULNERABILITIES

Protect against legal liability in serving as a launch pad for DoS attacks

Ongoing “white hat” scanning

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Which of my core business servers are missing the most patches?

PROACTIVE SERVER RESOURCE MANAGEMENT

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CORPORATE BACKGROUND

Add company boilerplate info