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Changing Expectations of the Changing Expectations of the 2121stst Century Workplace Century Workplace
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Andrea HowardAndrea HowardEmployment CounselorEmployment Counselor
NYS Department of LaborNYS Department of LaborCareer Central ~ Albany, NYCareer Central ~ Albany, NY
[email protected]@labor.state.ny.usus
518-462-7600 x 124518-462-7600 x 124
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OutlineOutline
ResumesResumes
Yesterday’s PaperYesterday’s Paper Today’s PaperToday’s Paper ScannableScannable ElectronicElectronic VirtualVirtual
Job SearchJob Search
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Traditional ResumesTraditional Resumes
Chronological; Most CommonChronological; Most Common
Functional; Least DesirableFunctional; Least Desirable
Combination; Best of Both WorldsCombination; Best of Both Worlds
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RulesRules
Employer Focused Employer Focused
Place the most important Place the most important information near the topinformation near the top
Accomplishments, not dutiesAccomplishments, not duties
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Typical HeadingsTypical Headings
Contact Information Contact Information Job ObjectiveJob ObjectiveEducationEducationEmployment HistoryEmployment HistoryOther Optional Headings Other Optional Headings
computer skills, related classes, foreign computer skills, related classes, foreign languages, languages, keyword summary, qualifications keyword summary, qualifications summary, honors and summary, honors and awards, community awards, community activities, publications, public activities, publications, public speaking speaking events, professionalevents, professional associations, references.associations, references.
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Things To Look ForThings To Look For
11stst impressions; templates impressions; templates
Include / Not IncludeInclude / Not Include
LengthLength
Phrases / Action Words / “I, Me, My”Phrases / Action Words / “I, Me, My”
Past TensePast Tense
Spelling and GrammarSpelling and Grammar
KeywordsKeywords
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Scannable ResumesScannable Resumes
Traditional Paper resume transformedTraditional Paper resume transformed
Designed to attract a computer, not the human eyeDesigned to attract a computer, not the human eye
Stored in a database for easy retrieval based on Stored in a database for easy retrieval based on keywordskeywords
Electronic Applicant Tracking SystemElectronic Applicant Tracking System
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Scannable ResumesScannable Resumes
Plain Text / ASCII (American Standard Code for Information Plain Text / ASCII (American Standard Code for Information Exchange)Exchange)
~ Save resume to computer / Save as Plain ~ Save resume to computer / Save as Plain TextText
~ Close original, open new~ Close original, open new
No more than No more than 6060 characters per line. Formatting will be characters per line. Formatting will be lost lost
NONO underline, bold, bullets, italics, shading, graphics underline, bold, bullets, italics, shading, graphics
OKOK + - _ * = ~ > + - _ * = ~ >
Lia Young (3)Lia Young (3)
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Electronic ResumesElectronic Resumes
Also designed to attract a computer, not the human eyeAlso designed to attract a computer, not the human eye
Company websites, e-mail, Kiosk, Job BanksCompany websites, e-mail, Kiosk, Job Banks
Screening questions before access to applicationScreening questions before access to application– Eligible to work in the US / over age 18 / Eligible to work in the US / over age 18 /
felony / authorize background and drug screeningfelony / authorize background and drug screening
Employer database for easy storage and retrieval – keywordsEmployer database for easy storage and retrieval – keywords
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Virtual Resumes / Visumes
http://www.visualCV.com
Benefits include…• Show personality, projects, communication skills• Use audio, video, charts, graphs and images• Share public – web bio on Google for networking, add
URL to business cards or website• Share controlled – permission required
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More InformationMore Information
America’s Career Infonet America’s Career Infonet http://www.acinet.org/acinet/resume/resume_tutorial.pdfhttp://www.acinet.org/acinet/resume/resume_tutorial.pdf
Worktree.com Worktree.com http://www.worktree.com/tb/RE_basics.cfmhttp://www.worktree.com/tb/RE_basics.cfm
The Riley Guide The Riley Guide http://www.rileyguide.com/letters.htmlhttp://www.rileyguide.com/letters.html
Monster Monster http://resume.monster.comhttp://resume.monster.com
Job-Hunt Job-Hunt http://www.job-hunt.orghttp://www.job-hunt.org
Quintessential Careers Quintessential Careers www.quintcareers.com/resres.htmlwww.quintcareers.com/resres.html
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Resume QuizResume QuizThe purpose of a resume is to get a job.The purpose of a resume is to get a job.Objectives are necessary on every resume.Objectives are necessary on every resume.It is important to list every job ever held.It is important to list every job ever held.Job descriptions should be written in sentences.Job descriptions should be written in sentences.O*Net is a good reference for finding job descriptions.O*Net is a good reference for finding job descriptions.Dates of graduation should always be included.Dates of graduation should always be included.Resumes should always be emailed as attachments.Resumes should always be emailed as attachments.Scanners are programmed to recognize “keywords”.Scanners are programmed to recognize “keywords”.Resumes should never be longer than one page. Resumes should never be longer than one page. Paragraph style is preferred over bulleted lists. Paragraph style is preferred over bulleted lists. Avoid using descriptors such as "duties included" and "responsible for."Avoid using descriptors such as "duties included" and "responsible for."It's OK to use personal pronouns (I, me, my) on a resume.It's OK to use personal pronouns (I, me, my) on a resume.Include action verbs and job-specific keywords.Include action verbs and job-specific keywords.The best resumes have specific, & quantified job accomplishments rather The best resumes have specific, & quantified job accomplishments rather
than job descriptions.than job descriptions.Personal info. (religion, age, race) should not be included on resumes in the Personal info. (religion, age, race) should not be included on resumes in the
U.S.U.S.References should never be listed on a resume.References should never be listed on a resume.While content is the most important element of a resume, the format must While content is the most important element of a resume, the format must
also be both distinctive and attractive.also be both distinctive and attractive.Having any typos or misspellings on a resume are lethal to a job-seeker's Having any typos or misspellings on a resume are lethal to a job-seeker's
job-search.job-search.
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Job Search
The Job Search of Yesterday
Knock on doors
Classified ads
Mass mail generic resumes
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Job Search
How Has Technology Changed the Job Search?
Self Employment and small business vs. big business
Rapidly changing organizations and industries result in more changing positions and companies more often.
Increased use of technology – telecommuting, blackberry
Self Responsibility for charting your own career direction
More career opportunities – increased freedom to choose
Increased need for workplace flexibility, networking, & telecommuting.
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Job Search
How Has Technology Changed the Job Search?
52 million Americans have used the Internet to look for job related information ~ 60% increase between 2000 and 2006
Quintessential Careers Annual Report 2008
HR is using the Internet for recruiting ~ 1996; 21% / 2006; 80+%
Paperless application systems (electronic resumes) are increasing in popularity
Workforce Management; A Who’s Who of Online Job Candidates
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Benefits of using the Internet as a Job Search Tool
~ Access ~
Online information may be more current than books
Immediate access to newspapers, journals and associations from around the world.
Not limited to what is available locally or easily~ Local LMI, names of executives, product facts, marketing plans, financial, mission statements
24/7 access
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Benefits of using the Internet as a Job Search Tool
~ Time ~
No long distance phone charges.
Both people don’t have to be available at the same time. No concern over time zones. Conversations don’t have to be replied to immediately, allowing time to think before replying. Work from the comfort of home. Immediate delivery of emails and attachments.
Minnesota Dept. of Employment and Economic DevelopmentMinnesota Dept. of Employment and Economic Developmentwww.deed.state.mn.us/cjs/cjsbook/internet1.htm
The Riley Guide; How to Job SearchThe Riley Guide; How to Job Search
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Decided To Give It A Try? Strategies For Success
Spend most of your online time researching, not posting resumes to job boards or scrolling postings.
80+/- % of jobs don’t get posted (hidden job market).
Much more than job postings can be found
One of many job search resources
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Choosing A Site
Use sites your family and friends have had success with. Choose sites that have a link from a reputable site
www.rileyguide.com www.JobHuntersBible.com
www.Job-hunt.com www.quintcareers.com
Look for sites with phone numbers and addresses.
Easy to navigate, search by location or keyword, post a resume and limit search by date.
Ability to update resumes, post more than one version & delete.
Choose sites that allow confidential resume postings.
Is there a Job Scout available to notify matches?
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Choosing A Site
Privacy Policy
Be cautious if there is not a Privacy Policy telling you what they do with the information. READ IT – Privacy Seals only guarantee that the site agrees to be audited to ensure they do what they say they will do with the information (sell it, who has access to the resumes).
They measure compliance, not quality.
Privacy seals include TRUST-e and BBBonline.
www.job-hunt.org/choosing.shtml
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Protect Personal Information
Identity theft is the #1 online fraud in the US according to the FBI.
Post Job-Board resumes confidentially.
A 1991 survey found that 50% of credit reports contained errors. Check your credit report www.freecreditreport.com
If contacted directly, research before replying. Are they legitimate? Better Business Bureau / Google search.
Don’t send money, reveal bank accounts or provide past addresses.
Be very careful when giving out SS#’s.
Reply directly to the companies website when possible.
www.job-hunt.org/choosing.shtmlwww.job-hunt.org/privacy.shtml
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Career Exploration Sites
America’s Career Infonetwww.acinet.org
Occupational Outlook Handbookwww.bls.gov/oco/
JobStar’s Career Resourceswww.jobstar.org/tools/career
The Riley Guidewww.rileyguide.com
JobZone - www.labor.state.ny.us
The Career Keywww.careerkey.org/
Job Hunters Biblewww.jobhuntersbible.com/research/research.php
Quintessential Careerswww.quintcareers.com/
Job Hunt www.Job-Hunt.com
Riley Guidewww.rileyguide.com/jsresearch.html
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Where Will The Jobs Be In The 21st Century?
Jobs In DemandJobZone > Who’s Getting Hired > More >
High Growth and Emerging IndustriesCareerZone > Resources > Career Voyages >
https://
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Use of technology for a successful job search is becoming increasingly necessary. Although a job seekers chances of finding their next position through a posting is unknown, it is clear that technology is essential for other aspects of job search.
Resume development Applying to positions Locating employers Networking / easier access to key
contacts Current company info. and industry
trends Salary research Driving instructions
SUMMARY
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In the 21In the 21stst Century… Century…http://www.awriteimpression.com/humor.htm