Agenda 2
Mobile Money Business ModulesWhy Collaborative Module?Stakeholders.Current Challenges & Way forward.
Mobile Money
Associate the Mobile with SVA Available to anyone who has mobile. No bank account or KYC. Self Registration or through Agents. Can be used for most financial services through all Channels
You put money in it through Agents or P2P Protected by a pin #
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Service Providers(CSP-FSP)
Gov Units
CBOS
Billers
Collaborative model for Mobile Money
Cash inCash-out
Money Transfer
Bill Payment
Mobile Top-up
SMS
USSD
ATM
PoS
API
Purchase
Agent
Transfer to Bank Account
Customers
MNO
Banks
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CPS Payment Platform
o Centralized platform owned and Regulated by CBOSo Operated by EBSo Managed by all Stakeholderso Customer mobile wallets, balances and transactions managed centrally throw SVA
o Integrated with all existing payment eco‐systems.o Has agent management system
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Why We need a Collaborative System? Electronic Money Issuance Daily settlement between different FSP Enforcement of Financial Policies and rules Interoperability Customer protection (Financial Services) AML and AFT
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SMS Command
USSD
SMS
POS
e-commerce
ATM
Customer Service Provider(Front End)
Web-service API response
Web-service API request
SMS NotificationSMPP
Mobile Application
Retailers
Billers
Governmental institutes
Payment Processor Service Providers(Back End)
Customer
System Architecture
VPN
Mobile Payment Platform(CPS)
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Available Services Money Transfers
− From Mobile to Mobile− From Mobile to account− From account to Mobile
International Remittance Purchase Cash-in Cash-out Vouchers Buying Electricity Balance Enquiry Procurement Cash deposit & withdrawal E-Government payments E-commerce Salaries & Payroll Distribution
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Financial Services – CPS
1. Send request 2. Validate Request3. Customer SVA is debited:Transaction amount + Fees
5. Confirm Payment and retrieve payment info
External System
6. Notify Customer
4.1. P2P: Credit recipient wallet4.2. Payment/Purchase: . Send Credit request to Biller/retailer
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Money FlowCBOS
- Creates FSP Mobile Wallet- E-money Issuance
FSP- Buy E-money from CBOS
- Distributes E-money to CSP (MNO)
CSP (MNO)- Buys E-money from a single or Multiple FSPs
- Distributes E-money to Agents
Agent- Buys E-money from FSP
- Distributes E-money to Agents
E-MoneyPhysical Money
E-MoneyPhysical Money
E-MoneyPhysical Money
Cash-out Cash-in
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Cash-in
Branchless Services Stakeholders
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Government
Telecomm. Companies
Central Bank
(CBOS)Banks
NTC
Private Sectors
Agents
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Stakeholders ‐ CBOS
E‐money Issuance.Regulations and policies.Customer protection.Financial Settlement. Licensing participants
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CSP (MNO)
data communication network management.Managing customers.Branding.Provide service delivery channels e.g. USSD and SMSAgent network provision and management.Direct customer support.
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FSP (Banks)
Buy electronic money from CBOS on behave of MNOManage LiquidityEnsure settlement and other CBOS requirements are maintained
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Platform Operator (EBS)
Operation and support of the CPS platform.Ensure reliability and high availability of the system.Provide back office support for CSPs, FSPs, Retailers, and Utility providers
Resolution of customer financial disputes Issuance of daily settlement & reconciliation files.Ensure security of the platform and data privacy of all parties.
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Vision for e-Services and Public sector Development
e-Services
Technology &
Infrastructure
Laws &
Regulations
Information Security
Basic Requirement of e-Services
Aw
areness cam
paigns
Service Channels
Payment Platform
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Billers
Internet
ATM
POS
Mobile Apps
Government Network
Banks Network
International Payment Networks
19eServices
Current Challenges Collaboration Building Effective Agent Networks Banking Sector Awareness Customer Awareness & Adoption Private Sector Involvement Regulations Government Adoption Services Cost Infrastructure
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