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1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Citizen Experience and Internet of Things:Big Data bridging the gap between Humans and Machines
ORACLE and Hitachi Consulting
OOW 2014James Zahoudanis, ISG Industry Director, NA
ORACLE and Hitachi Consulting are committed to using Internet of Things technology, citizen experience, big data, and advanced application capabilities to innovate society, promote diversity, enrich citizens’ quality of life, and protect the environment within cities that want to be smart. The combining human networks and machine sensors in a big-data-driven citizen experience, the cities can achieve their sustainability goals,
Oracle Confidential – Internal/Restricted/Highly Restricted
2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Confidential – Oracle Internal
ORACLE’s Smart Cities - City PlatformCity
Service
City Operation
City Infrastructure
Citizen Empowerment
BusinessProductivity
SustainableCity
Collaboration
Harmonization
Modernization
Social Media
Entrepreneurs
Sensors
3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Confidential – Oracle Internal
Smart Cities: City Platform addressing Key City Concerns
Collaboration
Harmonization
Modernization
Social Media
Entrepreneurs
Sensors
Budget Constraints
Nobody left behind
Sustainability
Transparency & Accountability
Revenue Generation
Quality of Service
Fighting Poverty
Public Health
4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Confidential – Oracle Internal
Smart Cities: City Platform spanning multiple Domains
Collaboration
Harmonization
Modernization
Social Media
Entrepreneurs
Sensors
Public Safety
Social Welfare
Education
Green CityMobility
Healthcare
Tax & Revenue
5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Confidential – Oracle Internal
City Platform Connects Citizens, Businesses, Networks
City Service
City Operation
City Infrastructure
Citizen Empowerment
BusinessProductivity
SustainableCity
City to Citizen
City ToBusiness
City to Network
•Multi Channel Interaction between Citizen and City•High Quality Resolution of Requests•Provides means for Citizen Self Control
•Smooth, Harmonized Back Office Processes •Higher Productivity of City Constituents •Intelligence to Better Plan, Budget and Procure
•Reliable Infrastructure to operate the City•Internet of Things ( IoT ) •Real-time Data Management, Analytics and Control
6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Confidential – Oracle Internal
Smart Cities Solutions: Smart City Use Cases
Big Data - Management and Advanced Analytics
7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
Confidential – Oracle Internal
Rob FarrisVice President, Smart City Solutions
David ParsonsVice President, , Internet of Things
Hitachi ConsultingSeptember, 2014
David Parsons
Rob Farris
Citizen Experience and Internet of Things. Big Data Bridging the Humans/Machines Gap
| © Copyright 2013 Hitachi Consulting9
Citizen Experience and Internet of Things
Introduction
Hitachi and Oracle Smart City Vision
Enterprise of Things in Cities
Customer Examples
Next steps
Topics of Discussion
Insert section image here >
Hitachi Consulting Introduction
| © Copyright 2013 Hitachi Consulting11
Hitachi, Ltd. - a global industry leader.Hitachi, Ltd. ranks 78th on the 2014 FORTUNE Global 500®.
$93.4 BillionFY13 Revenue
100 Years of product & service innovation, engineering, & quality
947 Companies
320,000+ Employees
Focus on
Social Innovation answering society’s challenges
Invested
$3.4 Billion in R&D (2013)
Society Changes, Hitachi Transforms It.
| © Copyright 2013 Hitachi Consulting12
Hitachi Consulting.Hitachi’s Global Management Consulting & IT Services Business.
$675 MillionFY13 Revenue
25 Years of consulting experience
5,000 experienced & dedicatedprofessionals
Collaborative, Committed & Results Oriented
We speak 25 languages. We work in over 50 countries
Better Approach. Better Results. Better Experience.
Delivered over
$10 Billionin overall Business Improvements
Focused
Commit to deliverables & certainty of measurable results
Clear Bold
Hitachi SmartCity Vision
| © Copyright 2013 Hitachi Consulting14
Hitachi Social Innovation VisionResolve Social Issues and Realize Sustainable Society with ...
SOCIAL INNOVATION - IT'S OUR FUTURE
"IT" x "Social Infrastructure"
Energy Cities Transportation Healthcare
Resources(e.g. ,water)
Logistics FinanceBig Data (IT)
| © Copyright 2013 Hitachi Consulting15
SmartCity InfrastructureCity Infrastructure supported by Information Systems for Control and Monitoring
Internet of Things
| © Copyright 2013 Hitachi Consulting17
Products– Expansive Product Portfolio
– Unified Social Innovation Strategy
Solutions– Value Oriented Use Cases
– Integrated E2E Solutions
Expertise– Strategy to Implementation
– Deep Product Integration
Hitachi Consulting Internet of Things – Enables Smart CitiesEnabling value creation through innovative, integrated solutions
Smart Grids / Power Systems
Mobility / Transportation
Information & Telecom Systems
Construction & Mining Machinery
Water Systems
Building Management
Health Care Technologies
Materials & Key Devices
SO
CIE
TAL
INFR
ASTR
UC
TU
RE
CO
MM
ER
CIA
L IN
FR
ASTR
UC
TU
RE
1
2
3
Hitachi Social Innovation enables the development of safe, reliable societal and commercial infrastructure, powered by information technology.
| © Copyright 2013 Hitachi Consulting18
Components of an EoT SolutionThe E2E solution includes hardware (IT & OT) and software
End-To-End Integration and Management
Integrated IoT Platform
• Big Data / Analytics• System Management• Connectivity / Integration• Development Platform
Information Technologies
• Business Applications• Operational Applications• Mobile Applications• Integration / Federation
EPM
ERP
SCM
HRMCXM
MRP
Operational Technologies
• Devices and gateways• Embedded Software• Event Processing• Standards / Integration
| © Copyright 2013 Hitachi Consulting19
Challenges of Adopting Internet of Things
• Unclear value…IoT is too big and ambiguous
• Unclear ownership…cuts across the enterprise
• Rapid change…IoT components are evolving quickly
• Security concerns…and lack of data ownership
• Platform overlap…lack of standards
Top-5 barriers to becoming an Enterprise of Things
| © Copyright 2013 Hitachi Consulting20
Utilize IoT Capabilities to Become an Enterprise of ThingsWe currently focus in three areas
MANAGE ASSETSMANAGE PEOPLE MANAGE BUILDINGS• Retail Solutions• Business Operations• Wearable Devices
• Vehicle Telematics• Logistics & Fleet Mgt. • Mining & Equip. Mgt.
• Building Energy Mgt.• Home Automation• Factory Mgt.
Customer ExampleCity of Copenhagen
| © Copyright 2013 Hitachi Consulting22
Copenhagen Goal
CityAdmin
Mobility
"Green and Comfortable Transportation"
"Lower energy consumption"
- City of bikes - ITS - Mobility Management - Copenhagen Connecting
- Buildings - Transport - Procurement - Street Lighting
Energy
"Carbon-neutral city" - Smart meter by 2020 - Wind turbines - Biomass in power plant - Smart Cities
Carbon Neutrality by 2025
Big Data Digital Infrastructure
| © Copyright 2013 Hitachi Consulting23
SmartCopenhagen VisionA “Big Data Digital Infrastructure” - enabling many SmartCity applications
• SmartCopenhagen Apps to be implemented as mobile and/or web apps• Leveraging Public “Open Data” and Private data – with privacy and anonymity• Leveraging sensor / “internet of things” data as needed – including smart phones, buildings/homes meters,
equipment, vehicles and bicycles, water pipeline sensors and meters, in-airport beacons, streetlight sensors, weather sensors, air quality sensors, trash bin sensors etc.
• Enables new, unique integration and advanced analytic insights
| © Copyright 2013 Hitachi Consulting24
What does the SmartCopenhagen BDDI Business do?(Big Data Digital Infrastructure)
1) Implement a HW/SW platform to enable integration and sharing of data within the city of Copenhagen
2) Build apps to provide this
data and services to end
customers 3) Enable 3rd Parties to Build Apps too
Public Data Sources Private Data Sources
3rd Party Applications
Citizens City Government Companies
4) Develop an organization,
processes and business
model to enable all of
this to happen profitably for
at least 5 years
Customer ExampleSevern Trent Water
| © Copyright 2013 Hitachi Consulting26
Water Utilities struggle with aging infrastructure and lack of integrated information.
On average, 30% of water utility operating costs are attributed to energy. In the US, 3% of the total electricity consumption is attributed to water management.
Infrastructure is typically 50-100 years old. On average, city water utilities in the US lose up to 30 percent of their water
resources to non-revenue costs.* The USGS estimates 1.7 trillion gallons of water is leaked each year in the US
alone. The American Water Works Association estimated there are close to 237,600
main breaks per year in the US leading to approximately $2.8 billion lost in yearly revenue.
* Could Smart Meters Stem $14 Billion in Annual Water Losses?, Heather Clancy, GreenBiz, Aug. 15, 2013, greenbiz.com
| © Copyright 2013 Hitachi Consulting27
Hitachi Solution Helps Water Utilities Save Money and Water
Collect and visualize real-time data Analyze real-time data (e.g. pressure, temperature, pump energy
consumption, flow rates, environmental information) to ensure effective and efficient operations.
Identify potential pipeline leaks, broken pumps, security, and safety issues before they occur.
Obtain proven ROI. Improve efficiency, reduce water lost / wasted, preventative maintenance
KPIs to measure and communicate success to stakeholders.
Our proven, intelligent solution reduces leaks and faults, and improves preventative maintenance
strategies.
Won Eco Enterprise Oracle Excellence AwardIn 2012
| © Copyright 2013 Hitachi Consulting28
Call to Action• At Oracle Open World
– Visit us at Booth #1701 (Moscone South) with the #3 Team Penske Car
• Contact us for a workshop – to discuss how our Internet of Things
and SmartCities solutions can help your city improve it’s operations, quality of life and sustainability
Rob FarrisVice PresidentSmart City Solutions
14643 Dallas Parkway, Suite 900, Dallas TX 75254Cell: 817.680.2980Email: [email protected]
www.hitachiconsulting.com
David ParsonsVice PresidentInternet of Things
701 Pike Street Suite 2150 Seattle, WA 98101Cell: 425.879.0848Email: [email protected]
www.hitachiconsulting.com
| © Copyright 2013 Hitachi Consulting29