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Costing of ServicesExperiences of Social Innovation Fund, Serbia, Belgrade

South East Europe Consultation “Reform of the Child Care System: Taking Stock and Accelerating Action” Working Group 6 “Costing and Financial Flows for Child Protection Services”Vladan Jovanovic, Serbia, Belgrade

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Social Welfare System Reform and Social Innovation Fund

- Basic Information -

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Contexts – Reform of Social Welfare

Reform of Social Welfare Part of political, economic and social reforms in Serbia,

since 2001 Mixture: “Bottom up” and “Top down” approach

The Social Welfare Development Strategy Adopted in December 2005 Harmonized with Poverty Reduction Strategy (adopted in

2003)

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Social Innovation Fund

- Background -

MoLSP with support of EAR/UNDP, Norwegian Government partnership

Funding local project Objectives

development forms of community based social services provide of state funds, budget and donations for

implementation of reform interlinking of all social welfare actors at the local level piloting innovative ideas / initiatives knowledge management and knowledge transfer provide inputs for decision makers on local as well as

national level

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Social Innovation Fund- Basic Principles -

Partnership between State Agencies NGOs Local Authorities Entrepreneurs

Competition Transparency & Accountability Decentralization Sustainability

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Tenders / Public Calls for Project Proposals and Project Funding

2003, Tender 88 local projects funded / supported 1.7 mil. € (1.0 mil. € Donation of Kingdom of Norway, 0.7 mil. € from State

Budget) 2004, Extension of support

38 projects 0.5 mil. € (From State Budget)

2005, Tender 51 project 1.3 mil. € (0.9 mil. € Donation EU through EAR/UNDP, 0.4 mil. € from State

Budget) 2006, Tender

35 projects 1.6 mil. € (0.9 mil. Donation EU through EAR/UNDP, 0.7 mil. € from State

Budget)

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Children as a Target Group and Social Services for Children

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Children as Target group in Local Projects

Children and youth deprived of parental care

placed in social institutions placed in foster families

with disability placed in social institutions placed in foster families in primary families

with behavioral problems and young offenders victims of domestic violence and victims of peer violence in dysfunctional families members of vulnerable groups (Roma, Refugees, Families with

Low Incomes…)

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Social Services for Children

Funded / supported services for children and youth, e.g. Specialized foster family placement (for children with disability,

Roma children, urgent foster family placement…) Supportive Programmes

Rise parental competencies Rise quality of child’s life in social institution / foster family Preparation for independent living

Supported living in community, Half-way Houses Day care centers Safe homes Clubs (peer support) Psycho-social support, Counseling, Therapy … Mediation (family mediation, victim-offender mediation)

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Children in SIF’s Projects Number of Projects / Rate in Total Funds

First Tender 36 out of 88 projects

Second Tender 24 out of 51 projects

Third Tender 21 out of 35 projects

0.7 mil. € out of 1.7 mil. €

0.58 mil. € out of 1.3 mil. €

1.2 mil € out of 1.6 mil. €

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Funding Services Through SIF’s Projects

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Preconditions for Funding

Social Service can be funded within project / as a project activity

After Public Call for Project Proposals (CfP), Announced by MoLSP/ EAR/UNDP/SIF

Meeting with priority issues of the CfP On the basis on rules/procedures established by

MoLSP/EAR/UNDP/SIF

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Criteria in Evaluation/Assessment of Project Proposals

Project management capacities and partnership Feasibility Importance

Measurability Compatibility with tender goals and priorities

Quality of programme Sustainability Budget

To what extent are planned expenses necessary for the project implementation?

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Costing Example

Project: “Street Kids – Harm Reduction Programme”

Service Provider: NGO Center for Youth Integration, Belgrade

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Basic Information on Project

Objective

Reduction of the physical and social harm of young people with risk inbehavior

Through Drop-in Center Outreach activities Overnight stay Street kids detection Urgent health care interventions Information on service Safety ensuring Outreach urgent

intervent.Counseling

NGO’s Main Partner

City center for Social Work in Belgrade

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Structure of Costs (Human Recourses)

Project management fees Project Coordinator Drop-in Center Coordinator Outreach Activities Coordinator Project Assistant

Administrative and technical fees Keeper of accounts Security Cleaner

Direct service providing fees Psychologist Social worker Nurse Supervisor of Outreach activ. Supervisor of Drop-in Cent. ac.

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How are Fees Usually Defined?

SIF’s rules Maximum Fee Amount on the Basis of “Man per Hour” (MpH)

Principle experts, net 5.5 € MpH technical staff, net 2.8 € MpH

Rate of Costs for Human Resources is not limited within Total Project Cost

Negotiation on fees can take place, within comprehensive negotiation on project proposal

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Structure of Costs (II)

Traveling costs, accommodation costs, perdiem Equipment, material resources Nutrition of Drop-in Center beneficiaries Office costs

Office supplies Rent Communications

Public utilities Other cost

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Lessons Learnt

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Lessons Learnt (I)

Tendering and competition are preconditions for quality of services

NGOs are appropriate service providers in number of community based social services

Partnership is a base of integral social service providing approach

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Lessons Learnt (II)

Founding new community based service, imply Start-up costs, e.g.

Adaptation Equipment

Specific piloting costs, e.g. Information Dissemination Evaluation

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Lessons Learnt (III)

Commitment of local authorities (LA) is a sustainability factor Some LAs have established piloted services as a part

of local social welfare system Some LAs have adopted tendering as a regular

procedure - Buying social services Start-up costs, funded through SIF, fostered some

LAs to takeover project and transform it to local social service

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Challenges

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Sustainable Local System of Social Services

Important preconditions for sustainable Local System of Social Services Standards of Services Licensing of Service Providers

Standards & Licensing Rules – have to be defined by National Authorities

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Costing of Services

Lack of standardized Price Lists for Social Services

Lack of Systemic Rules and Procedures on payment for services established on intermunicipal level