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1. Financial Services

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    FINANCIAL SERVICES

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    IntroductionFinancial services refer to services provided by the finance

    industry. The finance industry encompasses a broad range oforganizations that deal with the management of money. Amongthese organizations are credit unions, banks, credit cardcompanies, insurance companies, consumerfinance companies, stock brokerages, investment funds and

    some government sponsored enterprises.

    Financial servicesrefer to services provided by the financeindustry. The finance industry encompasses a broad range oforganizations that deal with the management of money. Among

    these organizations are banks, credit card companies, insurancecompanies, consumer finance companies, stock brokerages,investment funds and some government sponsored enterprises.

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    Financial services refer to services provided bythe finance industry.

    Services that are financial in nature.

    The finance industry encompasses a broad rangeof organizations that deal with the managementof money.

    Among these organizations are banks, credit card

    companies, insurance companies, consumerfinance companies, stock brokerages, investmentfunds and some government sponsoredenterprises.

    Introduction

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    MEANING OF FINANCIAL

    SERVICES

    Typically, it means mobilizing andallocating SAVINGS.

    It includes all activities involved in thetransformation of SAVINGS intoINVESTMENTS.

    Financial Services can also be calledFinancial Intermediation.

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    FEATURES OF FINANCIAL

    SERVICES

    INTANGIBILITY

    INSEPERABILITY

    DYNAMISM

    ACT AS LINK

    CUSTOMER ORIENTED

    PERISHABILITY

    DERIVATIVES AND CATALYSTS

    DISTRIBUTION OF RISKS

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    IMPORTANCE OF FINANCIAL

    SERVICES

    Provision ofLiquidity

    Capitalformation

    Promotion ofSavings

    EconomicGrowth

    FinancialIntermediation

    Contribution toGNP

    Dominance ofHuman element

    Creation ofemploymentopportunities

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    OBJECTIVES OF FINANCIAL SERVICES

    FUND RAISING

    FUNDS DEVELOPMENT

    REGULATION

    SPECIALIZED SERVICES

    ECONOMIC GROWTH

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    PLAYERS IN FINANCIAL SERVICES

    PLAYERS

    INDIVIDUALSMARKET

    INTERMEDIARIESREGULATORS

    RBI SEBI IRDA

    GOVERNMENTFIRMS OR

    CORPORTAES

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    Classification of Financial Services Industry

    The financial intermediaries in India can be traditionally .classified into two :

    A. Capital Market intermediaries and

    B. Money market intermediaries.

    The capital market intermediaries consist of term lendinginstitutions and investing institutions which mainly providelung term funds. On the other hand, money market consists of commercial banks, co-operative banks and other agencieswhich supply only short term funds. Hence, the term 'financialservices industry' includes all kinds of organizations whichintermediate .and facilitate financial transactions of bothindividuals and corporate customers.

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    TYPES of Financial Services

    Financial services cover a wide range of

    activities. They can be broadly classified into

    two, namely :

    i. Traditional. Activities

    ii. Modern activities.

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    Traditional Activities

    Traditionally, the financial intermediaries have

    been rendering a wide range of services

    encompassing both capital and money market

    activities. They can be grouped under two

    heads, viz.

    a. Fund based activities and

    h. Non-fund based activities.

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    Fund based activities : The traditional services

    which come

    under fund based activities are the following :

    i. Underwriting or investment in shares,

    debentures, bonds, etc. of new issues

    (primary market activities).

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    ii. Dealing in secondary market activities.

    iii. Participating in money marketinstruments like commercial

    papers, certificate of deposits, treasury bills,discounting of bills etc .

    Involving in equipment leasing, hire purchase,

    venture capital, seed capital, v. Dealing in foreign exchange market

    activities. Non fund based activities

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    Fund Based Services

    The firm raises funds through debt, equity, deposits

    and the bank invests the funds in securities or lends to

    those who are in need of capital.

    The following are some of these fund-based services

    such as: Leasing and Hire Purchase

    Housing Finance

    Credit Cards

    Venture Capital

    Factoring

    Forfeiting

    Bill Discounting

    Insurance

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    Leasing

    A lease transaction is a commercial arrangement

    whereby an equipment owner or Manufacturer

    conveys to the equipment user the right to use

    the equipment in return for a rental. In other words, lease is a contract between the

    owner of an asset (the lessor) and its user (the

    lessee) for the right to use the asset during aspecified period in return for a mutually agreed

    periodic payment (the lease rentals).

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    Consumer Credit

    Consumer credit is basically the amount of credit usedby consumers to purchase non-investment goods or

    services that are consumed and whose

    value depreciates quickly.

    This includes automobiles, recreational vehicles (RVs),education, boat and trailer loans but excludes debts

    taken out to purchase real estate or margin on

    investment accounts.

    For example, a mortgage for purchasing a house is not

    consumer credit. However, the 52 inch television you

    put on your credit card is consumer credit.

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    Hire Purchase

    A system by which a buyer pays for a thing inregular installments while enjoying the use of it.

    During the repayment period, ownership (title) of

    the item does not pass to the buyer. Upon the

    full payment of the loan, the title passes to thebuyer.

    A method of buying an article by making regular

    payments for it over several months or years. Thearticle only belongs to the person who is buying it

    when all the payments have been made

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    Factoring

    Factoring is a financial transactionwhereby a business sells its accounts

    receivable (i.e., invoices) to a third

    party (called a factor) at a discount.

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    Advantages of Factoring

    Time Savings. Factoring can save you time and effort that would

    otherwise be spent on collecting from customers.

    Good Use for Growth. The instant cash to generate growth, maybe

    hiring another salesperson who will bring in more business. Or

    buying an advertisement that will reach new customers. Or buying a

    piece of equipment that will accelerate production.

    Doesnt Require security. Unlike traditional bank loans, factoring

    doesntrequire to risk your home or other property as collateral.

    Qualify for More Funding. Factoring firms will typically give a cash

    advance on up to 80% of receivables. That may be more than be able

    to get from a bank.

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    Forfaiting

    It is a form of financing of receivables relating to

    international trade. It is a form of supplier credit in which an exporter

    surrenders possession of export receivables,which are usually guaranteed by a bank on the

    importerscountry. Forfaiting is a mechanism of financing exports:

    by discounting export receivables

    evidenced by bills of exchanges or promissory notes

    without recourse to the seller (viz; exporter) carrying medium to long-term maturities

    on a fixed rate basis upto 100% of the contract value.

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    Bills Discounting

    While discounting , banks buy the bill before it

    is due and credit the value of the bill after a

    discount charge to the customer's account.

    There are two types of bill discounting

    Import Bill Discount is a kind of short-term finance

    offered by the bank to the importer according to

    his demand upon receiving the bills under the

    letter of credit and the import collection items. Export Bill Discounting is financing of money in

    transit supplied by the bank.

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    According to the Indian NegotiableInstruments Act, 1881

    The bill of exchange is an instrument in writing

    containing an unconditional order, signed by the

    maker, directing a certain person to pay a certain

    sum of money only to, or to the order of, a certain

    person, or to the bearer of that instrument.

    Bills Discounting

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    Housing finance is what allows for the

    production and consumption of housing.

    It refers to the money we use to build and

    maintain the nationshousing stock.

    But it also refers to the money we need to pay

    for it, in the form of rents, mortgage loans and

    repayments.

    Housing Finance

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    Venture Capital Financing

    It is a fund that is available for investment in

    an enterprise which offers the probability of

    profit along with the possibility of loss.

    Venture is a course of proceeding associated

    with risk whose outcome is uncertain.

    Capital means the financial resources to start

    an enterprise.

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    . Non fund based activities

    Financial intermediaries provide services on

    the basis of non-fund activities also. This can

    be called 'fee based' activity. Today customers,

    whether individual or corporate, are notsatisfied with mere provisions of finance. They

    expect more from financial services

    companies. Hence a wide variety of services,are being provided under this head. They

    include :

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    MERCHANT BANKING

    CREDIT RATING

    STOCK BROKING

    SECURITIZATION OF DEBTS

    LETTER OF CREDIT

    BANK GUARANTEE

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    About Merchant Banking

    Bank that deals mostly in international finance, long-term

    loans for companies and stock underwriting.

    Merchant banking primarily involves financial advice and

    services for large corporations and wealthy individuals. Merchant banks do not provide regular banking services to the

    general public.

    Merchant banks invest their own capital in client companies &

    provide services for mergers and acquisitions.

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    Stock Broking

    The process of investing in the share market,

    either individually or through a broker isknown as stock broking.

    This is primarily done by opening a Demat

    account. If done through a broker, he opens an

    account, helping to operate through online

    stock broking facility.

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    Stock broker

    Licensed agent who has to pass certain qualifying

    tests to be certified to offer securities investment

    advice to investors.

    He or she may

    counsel what and when to buy

    counsel whether to hold or sell securities,

    execute buy-sell orders on behalf of the investors, and

    charge a percentage of the transaction amountantsbrokerage fee for the services rendered.

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    Credit Rating

    It is an opinion on the future ability and legal

    obligation of an issuer to make timely

    payments of principal and interest on a

    specific fixed income security.

    As per credit rating agencies regulations 1999

    rating means

    An opinion regarding securities

    Expressed in the form of standard symbols

    Assigned by a credit rating agency

    Used by an issuer of such securities

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    CRISIL rates a wide range of entities, including

    Industrial companies

    Banks

    Non-banking financial companies (NBFCs)

    Infrastructure entities Microfinance institutions

    Insurance companies

    Mutual funds

    State governments

    Urban local bodies

    CRISIL: Credit Rating and Information Services of India Limited.

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    Modern Activities

    Beside the above traditional services, the

    financial intermediaries render innumerable

    services in recent times. Most of them are in

    the nature of non-fund based activity. In viewof the importance, these activities have been

    in brief under the head 'New financial

    products and services'. However, some of themodern services provided by them are given

    in brief hereunder.

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    i. Rendering project advisory services rightfrom the

    preparation of the project report rill the

    raising of funds for starting the project withnecessary Government approvals.

    ii. Planning for M&A and assisting for their

    smooth carry out. iii. Guiding corporate customers in capital

    restructuring

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    iv. Acting as trustees to the debenture holders.

    v. Recommending suitable changes in themanagement structure and management style with aview to achieving better results.

    vi. Structuring the financial collaborations / jointventures by identifying suitable joint venturepartners and preparing joint venture agreements,

    Rehabilitating and restructuring sick companiesthrough appropriate scheme of reconstruction andfacilitating the implementation of the scheme.

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    viii. Hedging of risks due to exchange rate risk,

    interest rate risk, economic risk, and political

    risk by using swaps and other derivative

    products.

    Managing [In- portfolio of large Public Sector

    Corporations.

    x. Undertaking risk management services

    like insurance services, buy-hack options etc.

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    . Advising the clients on the questions of selecting the bestsource of funds taking into consideration the quantum offunds required, their cost, lending period etc.

    xii, guiding the clients in the minimization of the cost of debtand in the determination of the optimum debt-equity mix.

    Undertaking services relating to the capital market, such as

    :-.. Clearing services

    b. Registration and transfers,

    c. Safe custody of securities

    d. Collection of income on securities xiv. Promoting credit rating agencies for the purpose of rating

    companies which want to go public by the issue of debtinstrument;*.

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    Fund based income

    Fund based income comes mainly from interest spread (thedifference between the interest earned and interest paid),lease rentals, income from investments in capital market andreal estate. On the other hand, fee based income has itssources in merchant banking, advisory services, custodial

    services, loan syndication, etc. In fact, a major part of theincome is earned through fund-based activities. At the sametime, it involves a large share of expenditure also in the formof interest and brokerage. In recent times, a number ofprivate financial companies have started accepting depositsby offering a very high rate of interest. When the cost ofdeposit resources goes up, tin" (ending rate should also go up.It means that such companies have to compromise the qualityof its investments.

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    Fee based income

    Fee based income, on the other hand, does

    not involve much risk. But, it requires a lot of

    expertise on the part of a financial company to

    offer such fee-based services.

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    CAUSES FOR FINANCIAL

    INNOVATION

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    FINANCIAL SERVICES AND ECONOMIC

    ENVIRONMENT Increase the output of the economy Emergence of primary equity market

    Evaluating assets, increasing liquidity and producing and spreadinginformation

    Stability and resilience

    Conservation to dynamism Process of globalization

    Accelerate the volume and rate of savings

    Makes innovation

    Risk management services

    Disciplining and guiding the management companies

    Concept of credit rating

    Process of liberalization

    Accelerates the rate of economic growth


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