© Hitachi Data Systems Corporation 2016. All rights reserved.2
I.T. InfrastructureI.T. Infrastructure
Content
Information/Big Data
INFORMATION SOLUTIONS
An Snapshot of Hitachi Data Systems
Mobility Cloud
GLOBALLY COMPETITIVE
Beyond IT…IOT Social InnovationBeyond IT…IOT Social Innovation
IOT _ SOCIAL INNOVATION
GLOBAL PRESENCE
>7,700 EMPLOYEES130+ COUNTRIES
$4.0B ANNUAL REVENUE
© Hitachi Data Systems Corporation 2016. All rights reserved.3 CONFIDENTIAL – For use by Hitachi Data Systems employees and other audiences under NDA only.
1. Playbook
2. Talent
3. Impact - Operating Model
4. HRT Phases
O utline
© Hitachi Data Systems Corporation 2016. All rights reserved.5 CONFIDENTIAL – For use by Hitachi Data Systems employees and other audiences under NDA only.
What’s Driving the HR Transformation?Inside HDS – Forcing the Issue
Pressure to scaleCost Reduction
Manager/Employee Expectations
New Technology Opportunities
New HR Capabilities
Pressure to scaleCost Reduction
Manager/Employee Expectations
New Technology Opportunities
New HR Capabilities
Internal FunctionInternal FunctionInternal CompanyInternal Company
Growing HCM&A
New Biz ModelsTransformation
New RequirementsTalent & SkillsInvestments
Growing HCM&A
New Biz ModelsTransformation
New RequirementsTalent & SkillsInvestments
25% reduction25% reduction
© Hitachi Data Systems Corporation 2016. All rights reserved.6
One of the primary goals of our HR Transformation was to free up HR capacity to focus on high priority strategic initiatives. To drive the business strategy
One of the primary goals of our HR Transformation was to free up HR capacity to focus on high priority strategic initiatives. To drive the business strategy
© Hitachi Data Systems Corporation 2016. All rights reserved.7
epiphany
Noun 1: divine manifestation 2: revelation or insight
© Hitachi Data Systems Corporation 2016. All rights reserved.8
What If…?
Some of what we were doing wasn’t working?
Most of what we were doing wasn’t working?
© Hitachi Data Systems Corporation 2016. All rights reserved.9
Primum non nocere
FIRST DO NO HARM
Foundation for a New Theory and Practice of Medicine 1879
Avoid best practice, unnecessary process and non strategic activityAvoid best practice, unnecessary process and non strategic activity
© Hitachi Data Systems Corporation 2016. All rights reserved.10
Important to ensure you do not end up with Simply an administration, technology Or Talent Transformation, HRT needs to do all of
Important to ensure you do not end up with Simply an administration, technology Or Talent Transformation, HRT needs to do all of
It is Not Focusing on Administrative ProcessesRather on the reduction or the eliminationof Transaction Completely
It is Not Focusing on Administrative ProcessesRather on the reduction or the eliminationof Transaction Completely
One of the primary goals of our HR Transformation was to free up HR capacity to focus on high priority strategic initiatives. To drive the business strategy
One of the primary goals of our HR Transformation was to free up HR capacity to focus on high priority strategic initiatives. To drive the business strategy
© Hitachi Data Systems Corporation 2016. All rights reserved.11
No Playbook
There is no playbook, we consulted with at least a dozen different Organizations to support our transformation, each provides only part of the transformation support required.
There is no playbook, we consulted with at least a dozen different Organizations to support our transformation, each provides only part of the transformation support required.
© Hitachi Data Systems Corporation 2016. All rights reserved.12
2. Talent
Talent or lack thereof………
The BIGGEST single factor in the success or Failure of HRT
• Searching outside of HR• Creating CI Expectations• Attitude above Aptitude• Talent for Phases
© Hitachi Data Systems Corporation 2016. All rights reserved.13
Development was more Important for change, but it never provided the total answer
Development was more Important for change, but it never provided the total answer
Fresh Thinking
Fresh Thinking
AttitudeAttitude Business
Know How
Business Know How
Ability toOperate in White Space
Ability toOperate in White Space
Thick Skin
Thick SkinExpert
Expert
SPV2ASPV2A
Sticking with existing Talent can be costlySticking with existing Talent can be costly
© Hitachi Data Systems Corporation 2016. All rights reserved.14
3. Impact
Metrics
Talent
Partnership
© Hitachi Data Systems Corporation 2016. All rights reserved.15
Evolving the HR Operating Model FrameworkB
usin
ess
Str
ateg
y
Bus
ines
s R
esul
ts
Human Capital Strategy
Financial Performance
Consultative Engagement
Managing Expectations
Shared Services
HDS Business
Customers
HDS Business
Customers
Total Rewards
Employee Performance
Employee Engagement
HRBP
HR
BP
HRBPSPV2A
SPV2A
Transaction management
Vendor management
Process management
Transaction management
Vendor management
Process management
Professional Services Model
Challenger profileSPV2AInsight
Provision
Professional Services Model
Challenger profileSPV2AInsight
Provision
Analytics/Big data
Integrated program
managementSystems
integrationResource Allocation
Analytics/Big data
Integrated program
managementSystems
integrationResource Allocation
© Hitachi Data Systems Corporation 2016. All rights reserved.16
4. Three Phases of HRT
StrategyIGO
TechnologyRoles
Communication
StrategyIGO
TechnologyRoles
Communication
Engaging the Organization Leadership in Change,
Growth MindsetPreparing for what’s next
AI etc
Engaging the Organization Leadership in Change,
Growth MindsetPreparing for what’s next
AI etc
Change managementX functional integration
Data and business insightsConsulting & solution Focus
New ‘Forward’ Metrics Focus
Change managementX functional integration
Data and business insightsConsulting & solution Focus
New ‘Forward’ Metrics Focus
Internal External
Internal/External
Capacity Capability Convergence
© Hitachi Data Systems Corporation 2016. All rights reserved.17
Phase 1. Model Components
Organizational Strategy
•HRT vision and strategy•Executable plan of action•SPV2A
Organizational Strategy
•HRT vision and strategy•Executable plan of action•SPV2A
HR Roles & Processes
•HR operating model and roles & responsibilities
•Updated HR org structure
HR Roles & Processes
•HR operating model and roles & responsibilities
•Updated HR org structure
Integration & Governance
•Cross-functional integration and prioritization of the HR roadmap
Integration & Governance
•Cross-functional integration and prioritization of the HR roadmap
HR Transaction Services
•Streamlined transactional delivery costs and refocus HRBPs on high priority initiatives
•Transition of processes from HR Generalists to HRSS
HR Transaction Services
•Streamlined transactional delivery costs and refocus HRBPs on high priority initiatives
•Transition of processes from HR Generalists to HRSS
Technology Support•X-functional technology assessment
•HR technology assessment•AskHR implementation•Technology support model
Technology Support•X-functional technology assessment
•HR technology assessment•AskHR implementation•Technology support model
HR Transformation Journey
Planning HRT Phase 1 HRT Phase 2 Future State
Program Management | Communications | Change Management
The first phase of HR Transformation laid the foundational infrastructure needed to become more a efficient and effective HR organization.
© Hitachi Data Systems Corporation 2016. All rights reserved.18
Phase 2. The next iteration of our Transformation
Business Partnership,
Change Management
•Sales Transformation•MCS/MSS Deals
•Stakeholder Management
•Trusted Advisor
Business Partnership,
Change Management
•Sales Transformation•MCS/MSS Deals
•Stakeholder Management
•Trusted Advisor
Metrics, Quality & Speed of
Delivery
•Implement Program Management capability
and M&A Playbook•Leverage for all HR
related program
Metrics, Quality & Speed of
Delivery
•Implement Program Management capability
and M&A Playbook•Leverage for all HR
related program
Cross Functional Engagement
•M&A Activities•Hitachi Integration•HR Transformation
Cross Functional Engagement
•M&A Activities•Hitachi Integration•HR Transformation
Consulting & Solution Focus
•Total Rewards Assessment
•Workforce Strategy/Org Blueprints
•Performance Transformation
Consulting & Solution Focus
•Total Rewards Assessment
•Workforce Strategy/Org Blueprints
•Performance Transformation
Data & Business Insights
•Workforce Insights•Data Driven Mindset•Success Measures &
Value Impact
Data & Business Insights
•Workforce Insights•Data Driven Mindset•Success Measures &
Value Impact
Critical Thinking and Growth Mindset
This phase of HR Transformation is focused on building the key competencies, behaviors and mindset across all HR teams, in order to drive the business results
1 2 3
© Hitachi Data Systems Corporation 2016. All rights reserved.19
Finally Henry Ford said……..
If I had asked people what they wanted they would have said a faster horse’
© Hitachi Data Systems Corporation 2016. All rights reserved.22
…to ensure we have the right leadership and strategies
…to keep HR focused on the “right” business priorities
…to deliver programs more efficiently and effectively
…to enable HR resources to do more with less
Global Functional Leadership Business-Aligned HR Priorities HR Operating Model Global HR Transaction Services
Culture of SPV2A HR Portfolio Management Standard HR Service Delivery Organizational Alignment
Strategic•
Proactive •
Value-Add•
Velocity
What SHOULD we do?
What CAN we do?
WHEN can we do it?
CULTURAL FOUNDATION
Transforming to a More Strategic Business Partner
Reshaping the HR Organization Refocusing HR Priorities Focusing on Execution Rebalancing Cost Structure
Transactional AdministrationTransactional Administration
Business Partnering
Business Partnering
Business Partnering
Business Partnering
Transactional AdministrationTransactional Administration
1 2 3 4
Vision Mission Values Guiding Principles
© Hitachi Data Systems Corporation 2016. All rights reserved.23
Model Components
Transactional AdministrationTransactional Administration
??
Business Partnering
Business Partnering
Transactional AdministrationTransactional Administration
Reduce HRD’sIncrease Span of Control SupportReduce all transactional workDevelop Key Future Skills
PMConsultingCoachingChallenger Selling tbd
Drive SPV2AProvide InsightsDrive Functional CollaborationForward Thinking
Hire external SupportCalibrate Capacity of functionIntegrate Goal PlanningIntegrate WorkstreamsIntegrate enablement Services – HRIS, PMO, Comms
Flexible working modelConsultingSpeed and reallocation of resources
Enable
Reduce Transactions 40%Increase HRBP Program SupportHave super fast onboarding process
Enable
SPV2AStrategicProactiveVelocityValue Add
13 24
Integration & GovernanceIntegration & Governance Transactional ReductionTransactional ReductionOrganizational AlignmentOrganizational AlignmentOrganizational StrategyOrganizational Strategy