1 - HP Computer Museum · Basics", being developed by ... packages such as ADABAS ($40,000 for...

1 ) April l, 1981 - - - - - Vol. 6, No. 10

A IIouston, Ttuur,fmcwrq, bill- boanl b s k o ~ m0tOriStd bo UP'S Roductivity '81 CompLm Show. The tmniqv UWW- p r o g ~ m - I J W htgh q u a w y - i n h e (hiarch 10-ill and 1,l# in Houston IMmh 16-159. Shows HlillbshcldincightNorrh Amevhn &. Watch fium Computer Newa isam& a jidl wort.

Computer Marketing 3 CSD Syetem Information Service - Term &

warrant DG Announces New Software Support

HP 3000 Consulting Products Introduction

New SE Survival Skills Class

Technical Computers 4 DSD I W G E / l W Price Increases

E- & F- Series CPU Firmware Change

DSD ICON Marketing Development:

GRAPHICS/1000 I1

ICON Seminar Completed

7900 Media Options to RTE-IVB

6 DSG Fts t European HP 1000 User Gmup Meeting

6 DCD 98415A Structured Programming ROM for I System 45

System Testing and the 79703

Business Computers 7 BCG DS Executive Seminar

7 DCO IML/3000 Update

7 GSD 2608A Supported on HP 2501

Top HP 250 Charger!

2631B Supported on Remote/250!

Terminals 8 DTD Data Capture Data Base

2642A Disc Drive Improves Local Power

2642A & TDP/3000

Need A Longer Cable?

2647A Support on DSG/3000

A Cursory Description

9 HPG Data Capture Application Notes

Peripherals 10 6s ( 2680 LPS: Customer Case Study

Paper Jam Detection on 2608A

10 COl New Literature for Displays

11 DMD Environmental Testing Part 11: RF Problems

11 OLD Greeley 24-Hr. HELP Line

12 SDD Sales Support Update

New Group Combines Pre & Post Sales SupPo* HP-GL Programming: 7580 vs. the 9872

For Internal Use OnIy

Correction to 7580A Data Sheet P/N

8-Fkn Plotter Literature

A 9872 CAD Application

8-Pen Plotter Character Set Caption Mixup

14 VCD 2631B/31G/35B Syebm Support Mat r ix

a 9871A Obsolescence

Price Changes - 16 Computer Groups Price Changes Effective

April 1, '81

Watch this section the Prst of each month for Computer Groups' price changes.

Compnter News April 1.1881

HP Computer Museum www.hpmuseum.net For research and education purposes only.

Computer Marketing

CSD System Information 8 e d c e - Term & Warranty By Judy HaynerlCSD

System Information Service (SIS 1, which is now available on HP Desktop and Personal Computers, has a three-month minimum term similar to our other contractual software support services. However, as stated in the CSSA, any purchase of less than 1 2 months will have a one-month administrative charge added to the total price of the service. The Field Training Manual covering these support services is in e m r on this point.

Also consistent with CSS and SSS, a customer who orders 1 2 months of SIS initially when purchasing the product will receive three extra months of SIS during the warranty period at no additional charge. As an introductory offer, current owners of desktop and personal computers who order 12 months of SIS prior to Sep- tember 1, '81 will receive the same three months of free support. This is discussed further in the Field Train- ing Manual, but please note the cut- off date.

DG Announces New software support By Judy HaynerlCSD

Data General Corp. iecently announced a new software support program which is veIy similar to HP's. Previously, DG's software service was bundled into the overall price of the software in the form of a one year subscription service or 90 days of local engineering support. Probably due in part to the more flexible of- ferings of HP, IBM and DEC, DG has now established an optional three- level software maintenance program.

DG customers purchasing the Level 1 contract will receive on-site service support, including one day per quarter of on-site consultation; regular business hours telephone service; remote access and monitoring of a system; software trouble reports; and

Computer News April 1, lB81

software subscription service including software updates or revisions, manual updates, and a monthly newsletter.

Sound familiar? This service only dif- fers slightly from our Customer Sup- port Service (CSS). However, CSS offers some important benefits which are not apparent in this service. First, our customers are allowed unlimited PICS calls, while DG customers are limited to eight hours of telephone consultation per contract year. Sec- onti, HP's service is more per- sonalized. Our CSS customers have an account-assigned SE who keeps informed of the customer's problems and needs. Although quarterly visits are part of DG's service, it may not be the same SE each time. Also, our customers phone the local HP office for PICS instead of a centralized Support Center. This increases the Account SE's awareness of how often the customer is calling and why.

DG's Level 2 support service includes all the features of Level 1 except the quarterly on-site visit, and Level 3 further subtracts the on-site remedial support. Level 3 is similar to HP's new System Information Service available on Desktop and Personal Computers.

These extended levels of software support are currently only available for users of DG's Advanced Operating System (AOS and its AOSNS operating system and associated sub- systems.

HP 3000 Consulting Products Introduction By Debbie SzelCSD

All introductory material for the new HP 3000 consulting products was dis- tributed during March in preparation for April availability. It includes:

Introduction Package (Field Training Manual, Installation Man- agement Data Sheet, System Per- formance Evaluation Data Sheet, CSSA Exhibit 2U for consulting) - sent to all commercial SRs, SEs and their management. Each office will receive a bulk mailing of the data sheets and exhibit.

For Internal Use Only

Installation Management - each ASEM and DSEM will receive multiple copies of the SE Guidelines to distribute as appropriate. The Quick Reference Operations Man- ual (P/N 5955-6137) in the consulting binder (P/N 5955-6136) can be ordered from SDC through HEART as a kit (P/N 5955-6138).

System Performance Evaluation - SE Guidelines sent to all Perfor- mance Specialists individually. A tape of the latest performance measurement tools will also be dis- tributed.

If you, or your office, have not received this material by April, please advise.

New SE Survival Skills Class By Leslie KrieselCSD

We need field input for a new SE survival skills class, code named "SE Basics", being developed by CSD for a target fourth quarter release. The course will cover necessary non- technical skills, previously learned the hard way - in front of the customer! Topics will include:

Remote problem resolution - sol- ving problems over PICS lines.

Presentation skills - training and instruction skills, equipment demos.

Account management skills - business ethics, time management, planning, teamwork, account re- views.

Consulting skills - effective lis- tening,' fact finding, problem de- finition, preparing proposals, pro- ject planning and control. (A more comprehensive course in technical consulting for senior SEs is also being developed. )

We want to make this course the best possible. To do this, we need field input. A lot of excellent course work in these areas has already been developed by the field. Your contribu- tions are welcome. Contact Leslie Kriese (408/996-9800 ext. 2216).

Technical Computers

IMAGE/ 1000 Price Increases By Sharon JacobslDSD

As of April 1, '81 the prices of 92073A IMAGE and 92069A IMAGE WITH QUERY will be increased to $3,000 and $5,000 respectively. These increases reflect the added value of the following features.

Sorted Chains (rev 2026 )

Multiple Linking (rev 2026 1

Improved DBGET Performance (rev 2040)

Improved DBPUT Performance (rev 2101 1

RTE-L Support of 92073A IMAGE (rev 2040)

RTE-XL Support of 92073A IMAGE (rev 2040)

RTE-XL Support of 92069A IMAGE WITH QUERY (rev 2101 - contact DSD Sales Development to find out when this revision will begin shipping)

User Surveys

In a February 1, '81 Computer News article by Orly Larson ("IMAGE/3000 Rated #1 DBMS") and aMarch 1 '81 Computer News follow-up ("IMAGE/3000 Rated # 1 DBMS Revisited"), the excellent user ratings IMAGE received in surveys reported in the December issues of Datamation and Computerworld were discussed. The user ratings show that IMAGE/1000, at its new price, is still a real bargain. (See tables reprinted opposite).

The Datamation survey, conducted by Beta Research and Data Decisions, used a 10-point scale, with superior equal to 10. Ten percent of the IMAGE sample were IMAGE/1000 users. As can be seen in Table I , IMAGE was the top rated DBMS.

The Computerworld survey, conducted by Datapm Re- search Corp, used a four-point scale, with excellent equal to four. As can be seen in Table 2, IMAGE/1000 compared quite favorably with much more expensive packages such as ADABAS ($40,000 for their minicom- puter version), IDMS ($62,000), DEC's DBMS-I1 ($16,500), or DG's DBMS and QUERY ($13,000). HP's IMAGE/3000 was the highest rated DBMS in all categories except for troubleshooting, documentation, and user education where it was second only to IMAGE/1000.

What does all this mean to your customers? That HP's IMAGE is one of the most well received, highly rated DBMS's in the world. Not only that, it's the most installed DBMS in the world. Thus IMAGE/1000, at its new price, is still a truly lowcost, easy-to-use, well accepted and complete DBMS.

Table 1 DBMS Software User Rating8

hi &la Rcsrarch and l h l a Declslurlb

Mewlelt.Psckard Cull~nane Sohware Ag Burloughs Intel Sperry Ilnnar Matherndtlt a C~nconl lBhl IBM

IMAGE I D\lS

D\lS I 1 5\blern 2000 7 4

Hdrl115 I 1 7 1 TOT41 ItIS UL/1

l'able 2 DBhlS Software llfier Ralings

Cull~nanr IU\15 3.5 3 2 3 3 3 1 2 9 3 1 3 0 2 8 C ~ncorn I [I I AL 15 3 1 3 5 3 1 3 2 3 2 2 9 2 8 Intel Svstern/?UOU 10 3 I 3 5 2 8 2 8 3 1 2 i 2 9 Mathemdtcd Ramls I 1 9 3 1 3R 3 1 3 7 3 7 2 9 2 3 Hewleti-Peckand 1MAGE/1000 3 13.0 .3.7 2 7 3.3 3.0 3.5 3.7

For Internal Use Only Computer News April 1, 1981

Burroughs IBM D161lal Equ~p

Sourre Cornpulerworld Ue~ernher 22 1980

DM5 I 1 1 &IS DBMS-I 0

28 2 9

3

3 0 2 9 2 7

3 3 3 4 3 3

2 9 2 4 2 7

:: 2 7

:: 2 7

:: 1 7 i i [::I 2 7 2 0

Technical Computers

E- & F-Series CPU Firmware Change By Rodcy Gunderson/l3SD

By May 1, '81, many of the E- and F-Series CPU finnware products will be moved onto higher density ROMs. Thus, after May 1, some of the firmware products mill be configured somewhat differently, and their cor- responding product numbers will be changed to reflect this.

Note that in no cases has the firmware code been altered. All of the firmware products and CPUs wil op- erate after the change in the same manner they operated before. What you should note from this article is the product ordering differences re- sulting from the change.

We feel that with the following changes, customers will have a more flexible CPU/System,, and the servic- ing of CPUs in the field should be simplified.

I I. CPUs and Systems

A. 2109E/2113E CPUs change as follows :

both will come standard with a 12791A firmware expansion module (FEM instead of the 13304A firmware accessory board (FAB) for firmware storage.

2109E and 2113E Opt. 003 (will be created) - no charge option to replace the 12791A FEM

i with a 13304A FAB. (Only order if the customer must have this particular configuration).

B. 2111F/2117F CPUs change as follows :

both will come standard with a 12791A FEM in place of the current 13304A FAB.

C. 2175A/B Systems - will come standard with a 12791A FEM in place of the current 13304A FAB.

D. 2177C/D Systems - will come standard with only a 12791A FEM. The 13304A FAB (included today) will not be needed as all firmware is included on the FEM.

I Computer News April 1,1981

Note that most system customers will see absolutely no change in the system they purchase after the change as compared to before the change .

11. Firmware Products

A. 13306A - FFP for E-Series CPUs will be taken off the May 1, '81 CPL and replaced by 13306B.

B. 13306B Opt. 100 - FFP for E- Series CPUs purchased before May 1, '81, and E-Series CPUs purchased after May l , '81 with 64 Kbytes of memory.

C. 13307B - DM1 Group for E-Series CPUs.

D. 13305A - Dynamic Mapping Sys- tem for E-, F-Series CPUs will be taken off the May 1, '81 CPL. Order, in its place, the following three products.

12731A - Memory Expansion Module

12892B - Memory Protect Module

13307B - DM1 Group

111. Special Ordering Notes As a result of the standard E-Series CPU firmware storage module changing h m the FAB to the FEM on May 1, there may be some confusion as to which E-Series CPU configuration will be shipped to the customer. All standard 2109E and 2113E CPU orders processed on and after May 1, '81 will be shipped with the 12791A FEM. Therefore, if your customer wants a 13304A FAB with the E-Series order, and you are not sure if the order will arrive at DSD before or after May 1, '81, specify Opt. 003, and regardless of when the order is received, the E-Series CPU will be sent with a 13304A FAB. Conversely, if your customer would prefer to be sent an E- or F-Series CPU with a FEM instead of a FAB

For Internal U s e Only

for the firmware storage, make sure that the order is received by DSD after the May 1, '81 change date.

Finally, note that the 12791A FEM is an I/O card, while the 13304A FAB is configured under the CPU. Thus, by switching firmware to the FEM, the customer will have the use of one less I/O slot. If this causes any problems for your customer, order the Opt. 003 FAB.

For any additional information, please contact your DSD Sales De- velopment Engineer.

DSD ICON Marketing Development: GRAPHICS/lOOO I1 By Tom Freed/DSD

The new Graphics/1000 I1 is available and on the March 1 Price List. Graphics/1000 I1 includes two products; HP 92841A, DGL (Device - Independent Graphics Library) and HP 92842A, AGP-3 (Advanced Graphics Package-3D). To train the ICON field salesforce on these pm- ducts, DSD ICON Marketing will be sending to each area a videotape (ac- tually consists of two tapes). We leave it up to the Area or Country Compu- ter Manager to distribute the tapes. The training tapes have been duced by the Technical Application Products organization within TCG.

ICON Seminar Completed By Tom Freed/DSD

The long Computers in Industry seminar tour has been successfully completed. Your support team is finally back at DSD. We thank you for bearing with us while we were traveling. This did cause some delays in our answering your TWX's. Peter, Ed and I want to thank everyone, par- ticularly the Logistic Support people who made the seminars function smoothly and effectively.

Technical Computers

7B00 Media Options to RTE-IVB By Mark Beswetheridc/DSD

The 7900 disc was taken off the CPL on August 1, '80. DSD followed this lead by removing RTE-IVB 's 7900 media options from the CPL on January 1, '81. Since then, we have received occasional requests for RTE-IVB on 7900 media.

We are still able to provide this product. The following options are or- derable via HEART override:

92068A Opt. 030 RTE-IVB operating system on 7900 disc cartridge: $200

92068A Opt. 050 RTE-IVB operating system on 800 bpi mag tape in 7900 image: No charge

92068A Opt. 051 RTE-IVB operating system on 1600 bpi mag tape in 7900 image : No charge

Orders will be accepted for these options through July 31, '81. Please con- sult DSD Sales Development if you need more information.

DSG Pa F'irst European HP 1000 User Group Meeting By Jean-Pierre Baudouin/DSG

Yes, the dates of the first European HP 1000 User Group Meeting are ap- proaching! April 7 and 8 are the days.

Thirty-five papers will be presented by users from Europe, USA and Australia. HP will use this occasion to show new products.

Did you tell your customers about this excellent opportunity to meet fellow users and exchange valuable information? Did you tell your OEMs and software houses that space is available during the conference for exhibitors to show their products?

If you need more information, or invi- tation bmchures, contact me. Re- member, April 7 and 8 ... it's not far away.

DCD cia' 88416A Structured Programming ROM for System 46 By Michael BanylDCD

No longer should you be frustrated when you need to execute two or more BASIC statements as a result of an IF/THEN decision. The new 98415A Structured Programming ROM for the HP System 45 solves this problem and others, making programs easier to develop and read. As you know, the 98335A Structured Programming ROM is already available for the System 35.

The 98415's IF/THEN/ELSE programming construct set causes the system to consider an IF statement to be a single-line IF when the THEN is followed by a statement or a line identifier. If there is a comment or nothing following the THEN, it is a structured IF. When the test condi- tion is true, all statements following that line will be executed up to an ELSE statement:

10 True=l 20 IF True THEN 30 A= 5 ! These are 40 B= 4 ! executed. 50 ELSE 60 A= 4 ! These are 70 B= 5 ! not done. 80 END IF

If the test expression is false, execu- tion will begin after the ELSE or after the terminating END IF, should no ELSE be present. Since an arbitrary number of lines can separate the THEN/ELSE/END IF, this is similar to the BEGIN/END compound statement in Pascal.

6 For Internal Use Only

The 98415 makes other new programming statements available, including:

SELECT/CASE/CASE ELSE REPEAT/UNTIL WHILE/END WHILE LOOP/EXIT IF/END LOOP INDENT XREF

Be sure to take advantage of the additional sales opportunities made possible by this ROM that makes your customers' programming easier, and their programs more readable by con- veniences such as identifying un- matched constructs, and indicating where variables and line labels are de- fined and referenced.

The 98415A Structured Programming ROM sells for $525 (US); delivery is currently eight weeks.

System Testing and the 3

78703 By Chuck ReeselDCD

DCD is proud to announce the introduction of the HP 7970E tape drive's compatibility with System 35 and 45 Desktop Computers. Although recent press releases left the impression that the desktop magnetic tape systems comply with HP RFI and ESD class B standards, this is not true. This fact should be communicated to customers who are sensitive to static and emission problems. In localities where environmental qualification is necessary, testing will be handled on an "on-site" basis. These same con- siderations apply to the System 35/45 interfacing with the HP 7906, 7920, and 7925 hard discs.

Computer News April 1, 1981

Business Computers

BCG With this addition the following ter- PA minals and printers are supported:

DB Executive Seminar Point to Point Terminals: HP 2640 By Sheri CostaiBCG B,N,S; 2641A; 2645A,N,S; 2647A;

The next Executive Seminar on Dis- 2648A; 2626A; 2624A.

ii tributed Systems will be held at Busi- Multipoint Terminals: HP 2645A; ness Computer Group June 8 and 9 2647A; 2648A. '81. Brochures and agenda will be Printers: HP 2608A; 2613A; 2617A; mailed to the field the week of April 2619A; 2631B. 2 7.

The IML/3000 Training/Consdting Remember, wt? a m looking for large Package which is highly recorn- Fortune 500 companies with annual mended for customers purchasing sales in excess of $400M. We would IML/3000 now has a new manual: like to have two executives attend, "Using and Managing IML ", the one decisio~laker (President t h course and manuals can be ordered General Manager) and Director of MIS as follows: or MIS Manager.

Customer Orders: 32240X IML/3000 As with previous seminars, we only have 26 slots available so call me with your potential prospects to evaluate them for attendance. Once this is completed, a formal letter and seminar brochure will be mailed out from Paul Ely. Call me with any questions at (408) 725-8111 ext. 3097.

IML/3000 Update By Jitendra Sin$/DCO

HP 2624 terminals now supported with IDF

New "Using ancl Managing Man- ual" for customer training.

Since our last announcement at the time of the December N I T Tour, sales of IML/3000 have been very good.

In addition to the terminals currently supported, we are announcing the support of HP 2624 terminals with the Inquiry and Development Facility iIDF) of IML/3000. This provides pass t h access to a host system. Version A.00.01 (and prior versions) of the product tape clo not include support for the 2624 but the field Software Coordinators can obtain a patch from the Data Comlnunications Operation Marketing Support Group.

Training/Consulting package

Field Orders:

1. 32240-6001 Instructors kit - includes: 32240-90061 Using and Man- aging IML/3000 Manual, 32229- 90001 IML/3000 Reference Manual, 32240-92001 Overhead Slide Set.

2. 32240-60002 Student Kit (one per student) - includes: 32229-90001 IML/3000 Reference Manual, 32240- 90001 Using and Managing IML/3000 Manual, 7120-8716 IML IDF Func- tion Template.

GSD 2608A Supported on HP 250 1 By Paul Storaasli/GSD

We are pleased to announce that fixes have been found and tested for the problems experienced with the HP 250/HP 2608 combination (software and electrostatic discharge). The shipping hold has been lifted. We can now provide a solution for your HP 250 customers who require a high speed line printer on their system. Order the 2608A with Option 251 for the HP 250.

Top HP 250 Charger! By Chris SauerlGSD

Congratulations to Phil Skraba, GSD 's top producing Small System Specialist for February. Phil closed a total of four HP 250 sales in February.

GSD is placing bets to see who, if any- one, can beat Phil's record month!

2631B Supported on Remote/2SO 1 By Paul StoraaslilGSD

The HP 2649D Remote/250 Console has had a ROM update and will now support the HP 2631B Printer. Your HP 250 customers who need a local printer for their remote console (2649D-044) can now take advantage of the enhancements available in the B model of the 2631 Printer (2631B- 250). To upgrade 2649D-044 units shipped before February 1, '81, order the new printer support ROM (1 81 8- 1551) from CPC.

Computer News April 1, 1981 For Internal Use Only

Terminals

DTD Data Capture Data Base By Rene Feitelson/DTD

A data base containing information on US and Canadian data capture terminal sales is now available to the Data Capture support group at DTD. This data base cross-references data capture product sales according to CPU, application and industry categories, order number, type of terminal product, and much more! Here is a very useful tool that will allow us to have information at hand to respond quickly to your requests for data capture reference sites.

If you need assistance in making that data capture sale, contact the Data Capture team at DTD: Ron Lange ext. 2614, Mike Covert ext. 3127, Rene Feitelson ext. 2616, Larry Bricker ext. 2646, and Ruth Rodriguez ext. 2605.

3643A Disc Drive Improves Local Power By Andy TasnadylDTD

The recently introduced HP 2642A terminal offers a 270 Kbyte, 5-1/4 inch, mini-floppy disc drive as an improved form of mass storage.

Flexible mini-discs provide a powerful and convenient tool for increasing local capabilities of your terminal. Discs can access files by name, making them faster and more efficient than cartridge tapes. Because discs hold more information than tapes, larger amounts of data can be stored off-line ... without typing up your computer.

One example is a data entry application. The user can store aLl the forms entered during the day on local disc memory and then transmit the data to a computer later, during off-peak hours. The net result is reduced communications cost and backup file protection!

As you know, the HP 2642A builds on the powerful editing and data processing capabilities of the HP 264X terminal line by adding new features, including automatic word wrap- around, an 80 character search/ replace function, plus word, sentence or paragraph editing. These new features allow the 2642A to perform many word processing tasks.

As you also know, Text and Docu- ment Processor/3000 is a text editing and document formatting system. It is a powerful and sophisticated text processor! Your customer can use TDP/3000 on the same HP 3000 being used for other applications, using any supported terminal.

However, the 2642A can be used to perform many first level editing tasks, before text is transmitted to TDP/ 3000 for more sophisticated edits! Using the TDP/3000 Screen Com- mand, text can be prepared remotely and then batched to the 3000 a page at a time. Text can also be prepared off-line on the 2642A, stored on the 2642A's mini-disc and then transmitted to the system for further processing and formatting by TDP/3000.

The 2642A and TDP/3000 are a powerful combination! Where you suggest TDP/3000, also suggest the 2642A!

Need A Longer Cable? By Jeny EriCkson/DTD

"My customer needs a small quantity of cables made to order. Does DTD do that kind of work?" "We need a longer cable, but don't want to use cable ex- tensions. Can 't someone make a single cable the full length?"

Have you ever received questions like this? If you have, read on.

The Rules We Play By 1. DTD cannot (for economic and productivity reasons) accept orders for special cable configurations, or "made-to-order" specifications, unless the quantity is sufficient to justify

a quote from the Special Terminals Group. Usually a quantity of 50 or more is necessary for this, and the customer must be willing to pay for the special engineering to do the job.

2. In most cases, DTD will not support keyboard cables longer than 4 ft. (standard length), or data comm cables longer than 50 ft. (RS-232 specifications limit cable lengths to 50 ft.)

3. GSD does manufacture RS-232 ex- tension cables in varying lengths as follows :

30062C (30062-60006) 25 ft. (8 meters ) 30062C-001 (30062-60009) 50 ft. (16 meters) 30062C-002 (30062-60012) 100 ft . (30 meters)

Depending on how these cables are used in the overall configuration, they may or may not be HP supported. Check with system CE.

4. If your application requires dis- tances longer than 50 ft. between CPU and terminal, perhaps you should look at Current Loop, which can be supported at lengths up to 1000 ft. Current Loop data communications can be added to an HP 264X terminal by using 13260B extended asynch. point-to-point data comm. board. The 13266 current loop pod is used to add this capability to 262X terminals.

For those occasions when you really do need a cable made-to-order in small quantities, or when you need a standard cable made in a non- standard length, there are many good cable and harness vendors around the country who do this type of work. One vendor who has been referred to us as having done good work on past projects is:

Vinatekco's Electrical Cable & Harness Co.

1805 Little Orchard Street, Suite 120 San Jose, CA 95125 Phone: (408) 279-0177

For Internal Use Only Computer News Aprll 1, 1981

Terminals

2647A Support on DSG/3000 By Linda Lawr/DTD

Just a reminder ... when ordering an HP 2647A, be aware that only one extra option slot is available in the terminal. Most applications will not be limited by this restriction since the 2647A comes standard with a data communications interface, full display memory, and cartridge tapes. An exception is a customer requirement for both display enhancements (Opt. 003 or 004) and a peripheral device interface. These options cannot be supported simultaneously.

The limitation of one option slot on the 2647A does not affect it use with Decision Support Graphics/3000. DSG/3000 does not require display enhancements to be configured with the terminal (inverse video is standard on the 2647A). So sell 2647As and DSG/3000 for a winning combination in business graphics!

A Cursory DecmriPflOn By Andy Zarernba/DTD

No doubt you have noticed the numbers at the bottom of the screen on the HP 2642A, 2647A and all 262X terminals. These numbers indicate the cursor position. Perhaps the util- ity of this feature is not understood.

Specifically, a digital indication of the cursor considerably aids in programming and data preparation. FOR- TRAN and COBOL are just two of the languages where entered characters have positional importance. Also, use of edition and other text handlers is enhanced by knowing immediately the exact cursor position.

A small feature? Yes, but just one of many incorporated to simplify the user-terminal interface.

Data Capture Application Notes By Richard Franklin/HPG

Thank you for reading them !

These stories on Data Capture instal- lations in the packaging, semiconduc- tor, electronic, aerospace and food industries, have been mailed to all SRs worldwide and the resewe stock in Palo Alto has sold out.

These applications were intended as guides for SRs only and marked HP Private as a protection for the customers who gave us the stories and

against any possible misconceptions that could be dangerous in com- petitors' hands.

The run on this material seems to indicate that these notes might be going through the hands of SRs to people for whom they were not intended. We feel there aw sufficient in the field for the SRs information and will not be reprinting. However we will have some new successful sales stories for you in '81 1

Computer News Aprll 1. l B 8 l For Internal U s e Only -

1 2680 LPB: Customer Case * Study

By Ed Pnvlirldc/BSE

Customer Profile: A Canadian oil f

company located in Calgary, Alberta, I ! Canada. (A major account).

; Current DP System: This customer i currently has a network of eight HP 1 3000 Series 111s and two Series 30s all

connected via communications links to the Calgary headquarters. Remote sites exist at Vancouver, Edmonton, Toronto, Denver, and Houston. They currently have three HP 2619s and ten 2608s installed, together with over 200 terminals.

/ Application: This customer drills, refines, and manufactures petroleum products. The main application run in Calgary is a highly integrated financial reporting system to monitor performances of the various operations within the corporation. At Calgary word processing occurs and there's an electronic mail system. The financial reporting systems utilize ' many special forms that must be inventoried at a high cost,

] Scenario: This customer has been 4 interested in the 2680A for over ayear ] now. Their main interest is the 2680's

special forms generation capability 1 i which would enable them to I eliminate most of their special forms I stock. Modifications to the forms I could be done on-line with a 2647 or 1 2648. Accounting data could be

printed on 8-1/2" x 11'' paper, not / only for ease of use, but also for high print quality. The overall flexibility of the 2680 Laser Printing System appeals to them. They have placed an

i , initial order for two 2680 LPSs for

i their Calgary headquarters and plan ; to order another one soon for their ! Houston site. Eventually, they plan to

have a 2680 LPS at each data center.

Analysis:

Flexibility: The forms generation capability of the 2680 exists in the IDS software package. The print quality of the 2680 is very good, with 180 dots/inch resolution. A high degree of flexibility is one of the 2680's trademarks. The ease with which forms on character sets can be modified on-line via a 2647 terminal would definitely be of value in a highly dynamic environment.

Paper savings: The 2680A uses 8-1/2" x 11" paper which is much more managable than the larger computer paper. The smaller sized paper is not only easier to work with but also occupies less space for archival storage. Best of all, this data compaction is achieved without sacrificing print quality. Numbers are easily readable, even with the 2:1 or 4:l reduction. Sufficient flexibility exists in various character sets to highlight key phrases or "bottom line" numbers.

Paper Jam Detection on 2608A By Ormond RnnkinlBSE

In the last month, Boise Division has "cut in" an optical paper jam detector as a new enhancement to the standard HP 2608A. This feature alerts the CPU of a printer fault whenever paper jams occur. In the case where a unit already exists in the field and your customer wants this feature, an upgrade kit is available (order 26003 # E03 1. The kit includes a new motor driver PCA, the optical detector, cabling, tractors and installation, and will be priced at $375 (US ), and will be available for six months ending September 30 '81.


N e w Literature for Displays By Joe Hunter/COL

For many years, the fast growing displays product line has primarily sold into the medical OEM marketplace with lesser but significant business in the radar, sonar, spectrum and signal analysis applications.

With the introduction of Colorado Springs Graphics Products, the CRT displays line now makes a valuable contribution to a broader marketplace including the rapidly expand- ing graphics market, which includes Computer Aided Design (CAD) and Computer Aided Manufacturing (CAM 1. To help you better understand the display product line and this graphics market, two new booklets were distri- buted in the March NPT sessions.

The first, "A Selling Guide to the Dis- play Product Line", explains the en- tire product line and the markets for display sales. Copies can only be ordered from Colorado Springs under P/N 5953-3964.

The second, the Field Training Man- ual on the new 1351A 8K Vector Graphics Generator, explains the new product's features, competition and the graphics market and is available from Colorado Springs under P/N 5955-1471.

Computer News Aprll 1, 1981

Peripherals

DMD ED Environmental Testing Part 11: RF Problems By Michael Rusnack/DMD

Like most electronic equipment, disc drives are affected by electromagnetic radiation. This radiation can be gen- erated by small hand-held transceiv- ers (frequently used by maintenance/security personnel 1, flourescent lamps, electrostatic pre- cipitators, or by surrounding radio and TV stations.

The presence of a radio frequency (RFI signal can only be detected through the use of specialized equipment. A "quick and dirty" means to measure the presence of an RF signal is the Instruments for In- dustry (IF11 EFS-1 E-field sensor. This instrument is specified to measure broad band fields thm 200 MHz. Al- though, the EFS-l is frequently accu- rate through 600 Mz. This instrument and others like it are simple to oper- ate, however, the manufacturer's instruction sheets should be followed closely.

If a site appears to be free from radiated RFI, the possibility still exists that the power* lines (Line-Neutral- Ground) have "noise" on them, as a result of a radiated RF signal. Al- though the disc drives can withstand relatively high levels of noise on the "power lines", noise on the ground line can be detrimental. In fact, RF noise conducted into a disc drive via the ground line has the same effect as a similar signal being radiated into the drive. Noise can create an oscilla- tion in the servo positioning system which can cause drive faults. Seeking errors may occur which can also result in premature failures of mechanical assemblies. For this re- ason, it is important to establish a "solid" earth ground. If it is suspected that the site power is "noisy", evaluation of the lines should be ac- complished using a high frequency scope, rather than a digital volt meter (DVM) or other "low frequency" measuring device.

Computer News A p N 1. 1981

- - - - -

RF problems should be detected be- RF problem, radiated or conducted, fore product installation at the cus- and you feel that further assistance is tomer site. However, if an existing in- necessary, please contact your local stallation is suspected of having an TSO or Sales Development rep.

TODAY! Keep your competitive advantage through

choose rhe INFORMATION MANAGEMENT

SYSTEM from Hmtlrrr-Packnrd

Serles 80 Personal Computer (HP-83, HP-85)

lnformat~un Management Sottware ilMPac)

Flrx~ble D I ~ L Mass Memory (82901M)

' Frer MairSlorageROM lilP O(Y185 1511111)md Frer Inlormalnun Manap rnrnrSol~wrrew~th pl~rcl\rrrill tIP blodrl9:Xll\l dual dni . r f l e~~hlrd~rr .Cl f i ergoodIn~mMsrr1~~ lY8l foMov IS !US1 C 5 mdL.~nadnunly

Greeley 24-Hr. HELP Line By Rosemary Krarner/GLD

Now you can reach out and touch Greeley Division 24-hours a day with your support questions.

Through our Sales Support "Record A Call", you can call 'round the clock - days, evenings and weekends. Just dial (303) 226-3800 and ask for the "HELP" line anytime.

During normal working hours we are on standby to provide immediate, personal support to your selling ef- forts. The new message recording system is an extended backup for when we're away from our desks. We will get back to you or your secretary with the answers pronto!


Bales Bupport Update By Jadc Hu$man/GLD

Last Call for Graphics Show! Only eight '81 All Star Graphic Slide Shows in customized cases remain. Orders placed by April 30 will receive the customized case on a first-come, first-sewed basis. Orders accepted after April 30 will receive slides in a standard carrying case. For on-going Graphics Show support, contact Paul Asmus, DCD Sales Support, PL 96.

Product Obsoleted: The 11242 Up- grade Kit for the 9877 Tape Drive will be obsoleted May 1, '81.

Peripherals

SDD New Group Combines Pre & Post Sales Support By Bill FurherISDD

To continue effectively supporting the Regional Sales Engineer (RSE), customers, SRs, and SEs, Sari Diego the Systems support Engineer Division has added a new function, (SSE 1, and the Systems Support Engineer, to the Sales w u p . Effective immediatel-y, ' the back-up engineer. - .

each region will have three pmfe-s- The SSE position, new to San Diego, sionals in San Diego to help you solve will involve both pre and post sales, customer's problems, close orders, systems, and software support for our . .

and keep them closed. They are: products.

San Diego Division Sales Support

Regional Sales Sys tem Support Eng. (RSEI Eng. (SSEI Regional back-up

Neely/Canada Ron Whitburn Kathy Funkey Chuck Halso Midwest Tom Dalba Cheryl Rudolph John Koon South Chuck Halso Kathy Funkey Ron Whitburn East Vern Hudson Greg Elmassian Tom Dalba HPSA Vern Hudson Greg Elmassian John Koon ION John Koon Cheryl Rudolph Vern Hudson Japan John Koon Cheryl Rudolph Vern Hudson

1

HP-GL P r o g r d g : 7580 vs. the 9872 By Cheryl Rudolph/SDD

In Computer News' last issue we told you how to run AGL programs written for the HP 9872 on the 7580. This time we 11 talk about HP-GL programs.

Your customers who have written graphics programs entirely in HP-GL may be able to use them, without modification, on the 7580 to produce D-size plots. The key is whether the program was written in user units or plotter units. The 7580 must be in emulate mode (switch setting on the back panel) to ensure that the HP-GL commands act and respond the same as on a 9872.

User Units - SC Command is Present

Plotter Units - No SC Command

Programs scaled in plotter units do not contain the SC command and need to have one added. First, deter- mine the P1 and P2 values used by the program. If it has an IP command, replace it with an SC command using the same Pl/P2 values: SC Plx,PZx, Ply,PZy. If the program has no IP command it uses default P1 and P2 values; add the following SC command to rescale the 7580 to look just like a 9872: SC 520,15720,380,10380

As you can see, 9872 HP-GL programs can convert easily to produce D-size plots on the 7580. This should helo

I Programs scaled in user units will you in selling the 7580 to customek

the SC command. They will with existing HP-GL software. Your

produce D-size plots on the 7580 as SDD/BID SSE is ready to help you on long as there are no IP statements your questions.

I defining paper size. The 7580 au- tomatically senses paper size, so any existing IP commands must be re- moved.

12 For Internal Use Onty

Correction to 7580A Data Sheet P/N By Jan Crawn/SDD

The correct P/N for the 7580A Draft- ing Plotter data sheet is 5953-4073. Please check that this is the number you are using to order the data sheet from the Corporate Literature Dis- tribution Center. The data sheet number given in the article "7580A - HP's New Technology Made It Possi- ble" in Computer News, January 1, '81 issue, is incorrect.

8-Pen Plotter Literature By P e w Wyman/SDD

With the introduction of our 8-pen plotters, we have received many in- quiries about publications available for the new HP 7220C/T, 7221C/T and 9872C/T. They are:

7220/7221/9872

Technical Data Sheet - 5953-4059

7220C/7220T Operating and Prog- ramming Manual - 07220-90003

7220C/7220T Pocket Guide - 07220-90005

7220C/7220T (and 7221C/7221T) Service Manual - 07220-90004

722 1

7221C/7221T Operating & Program- ming Manual - 07221-90024

7221C/7221T (and 7220C/7221T) Service Manual - 07220-90004

9872

9872C/9872T Operating & Program- ming Manual, Using HP-GL Instruc- tions - 09872-90011

9872C/9872T Pocket Guide - 09872-90013

Several other pieces of literature are being revised. As they are published, we'll advise you.


Peripherals

-

A 9872 CAD Application B y John Koon/SDD

Computer Decisions February '81 issue (p. 30) reports that Fairfield Manufacturing in Lafayette, Indiana, uses HP equipment in their gear design shop to perform the thousands of calculations needed to design and manufacture gears. The 9872 plotter is used to sketch the proposed gear. It takes Fairfield design engineers only a few minutes to accomplish what used to take several days using the company's mainframe-equipped data center. In addition to the 9872 their system contains 9825 and 9845T desktop computers, a 9871A printer, and a 9885 flexible disc drive. Graphics can help you sell!

- - - - - - -

8-Pen Plotter Character Set Caption Mixup In the article, "&Pen Plotter & the used, but the text of the poem had the Character Set" in the March 1 issue of old character set listed as the new Computer News, the &pen plotter and vice versa. The character sets character sets were printed with the with their correct captions are correct alphabets for the captions reprinted below :

ABCDEFGHIJKLM ABCDEFGHIJKLM NOPQRSTUVWXYZ NOPQRSTUVWXYZ 0123456789 01234567890

' i d a s b r l l : 1 q , a r l d t h e s : l t r y t o v e s ' T w a s b r l l l l g . a n d t h e s l l t h y t o v e s D l d g:re a n d g l r n b l e I n t h e wabe; Old gyre and g ~ m b l e ~n t h e wabe: A l l rnlmsy were Lhe b o r o q o / e s . A l l mlmsy were t h e borogoves. And t h e nome r a t h s o u t g r a b e And t he mome r a t h s outgrabe.

The newly enhanced character set is The older character set has fewer vectors easier to read, higher quality. per character, "square " edges.

VCD Cia 263 lB/316/35B System Support Matrix By Bill Becker/VCD

The HP 2631B, 2631G, and 2635B are supported on systems as shown by the following matrix:

2631B/2631G/2635B System Support Summary

rn rn 0 v) N

0 v)

0 m m m 0

N

2631B Yes Yes Yes Yes Yes RS-232 - I (Std. 051, 331)

2631B Yes 8 Bit I T L

Yes Par. Diff. (2 I

Yes HP-IB (046, 250, (1)

Yes HP-IB (1 - (1) -

Yes Yes Yes Yes Yes Yes RS-232 (1 111 - - - (1 I (1 I (1) - - - (1) (Std. 051)

Computer News April 1, 1981 For Internal Use Only 13 ~ --

Peripherals

Note :

Yes: Configuration is supported - : Support is not planned

System Software Support

(1) All programmable features are available to user via controls embedded in data.

(2 System level support for line printer driver functions only.

(3 ) Remote spooled printer. Same restrictions as in (4) . Not currently available with 2631A.

(4) 2631B programmable features supported at introduction: all except reset, self-test, on-line/off-line, page length, programmable VFC, status requests. Programmable VFC will be supported by the system by 1st quarter, '81.

(5 ) VFC and print and space only. No programmable features supported.

(6 Please order 2631A option 046 for all current remote 250 requirements.

For Internal U s e On@

9871A Obsolescence By Gene &forel/VCD

The HP 9871A character printer will be obsoleted at the end of this fiscal year. Vancouver Division will accept orders only through October of this year. Please plan your customer requirements around this date. Call your Vancouver Sales Development contact with any questions.


Price Changes

Computer Groups Price Changes Effective April 1, '81 These prices, effective April 1, '81, will appear on the Corporate Price List on that date, available in your office. Prices are US List unless othenvise noted. Or- ders at old prices will be honored at the factories for 30 days (or 60 days in the case of government quotes, see exception, 111. GSA) after the effective date of an increase. All quotations, either verbal or written, shall be made at the new prices upon the effective date of the new price list. The customer should be notified that his order will be honored at the lower price if it is received within the 30-day grace period. Price de- creases are effective immediately and in-house orders shipped 5 working days prior to the announced decrease date will be billed at the new lower price.

Data Systems Division

92069A IMAGE/1000 Data Base Opt . 001 Upgrade Discount Opt. 020 Minicartridge

92069R IMAGE/1000 RTCS/ Opt. 0 0 1 Upgrade Option

92073A IMAGE/1000 w/o QUERY Opt . 001 Upgrade Discount Opt. 002 Transfer Discount Opt. 020 Minicartridge

92073R Right t o Copy 92073A Opt . 001 Upgrade Discount

Information Systems Division

Note: Shaded area indicates price decrease. 32209R V/3000 RTC

Computer Supplies Operation Instrument Group

Product Current New San Diego Division No. Description mice Price

7225A/B Graphics Plotter 4114- VFU T a j x Blank $2 9 $40

~ ~ ~ ~ 1 A Waste Bottles

Computer Support Division: Software Support

30095s SSS for Pre-Series I1 40 DBMS/30ClO

30095T CSS for Pre-Series I1 1 2 5 DBMS/3000

30096s SSS for Pre-Series I1 2 0 COBOL/3000

30096V Extended CSS for Pre-Series 5 0 f1 COBOL/3000

30097s SSS for Pre-Series I1 RJE/3000

30097I CSS for Pre-Series I1 2 5 RJE/3000

30098s SSS for Pre-Series I1 2 0 BASI(:/3000

300995 SSS for Pre-Series I1 FORTRAN/3000

30100S SSS for Pre-Series I1 RPG/3000

30100V Extended CSS for PreSeries 5 0 I1 RPG/3000

31499A Opt. 0 0 4 CSS for System Languagej300 85

0 91740W Ezctended SSS for DS/1000 45

Computer News April 1,1981 For Internal Use Only

Hewlett-Packard Computer Marketing Group E , r,EL,d(, ( 19320 Pruneridge Avenue, Cupertino, California 95011 USA F t i A . J k ~ u h ? l

1 r. - '1 3 4

Kerin Henderson g 3 U 0

CM Gmup Editor Circulation Francine Tarmina

-

Computer Marketing Computer Marketlag Group (CMG) Cupertino, California

Editor Dave Sanders

Editor Editor

Bob Kresek Bill Shellooe

Worldwide T h M Party Rogram Worldwide Major Account Rogram

Carolyn Stewart Olen Morain

Computer Support Dk. (CSD) Cupertino, California

Editor Technical Editor

Fran Je ffries Carl Anderson

Computer Supplies Operation (CSO) Sunnyvale, California


Technical Computers Editor Orrin Mahoney Technical Computer QFoup WCG)

Cupertino, California

Data Systems Dh. (DSD) Cupertino, California

Carol Quinton Dick Lovlien



Editor

Blandine Genin Dave Borton

Data Systems Qrenoble (IlW ) arenoble, France

Rosevilie Dh. (RVD) Roseville, California

Duncan Campbell

Yoshie Hashima Editor YHP Computer Dh. WHP) Tokyo, Japan

Chris Stumbough Al Sperry

Desktop Computer Dh. (DCD) Fort Collins, Colorado


philip Dowding Brigitte Almaschi

Boeblhgen Desktop Computer Dh. (BDD) Boeblingen West Ckrmany

Conall is Dh. ( C M ) (Personal Computer Products) Corvallis, Oregon


Carmen West Curt Adams


Business Computers Eli Zabor Editor B d n e s s Computer Group (BCG)

Cupertino, California Dick Knudtsen Steve Zalewski Roselie Tobes

Manufacturing Systems Operation, (MSO) Cupertino, California Commerdal Systems Phewood. (CSP) Rnewood U.K.

Editor Editor Editor Data Commu&atlons Operation, (DCO) Cupertino, California Editor Technical Editor

Bev Murphy Rich Edwards

Computer Systems Dh. (CSY) Cupertino, California

Information Systems Dh. (ISD) Cupertino, California

Sheri Costa Tom Stokes


Gayle Tonkin General Systems Dh. (GSD) Cupertino, California

Editor

Stephanie Brown Geoff Kirk

BoeMlngen General Systems Dh. (W1D) Boeblingen. West Ckrmany


Terminals Data Termlnals Dh. (DTD) Sunnyvale, California

Qrenoble Dlv. (HPQ) Qrenoble, France


Louise Hart Terry Eastham

Blandine Genin Francis Marc


Peripherals Linda Crozier Thad Webster


Boise Dh. (BSE) Boise, ldaho

Joe Hunter Colorado Springs Dh. (COL) (Instrument Clroup) Colorado Springs, Colorado

Editor

Cathy Salinas Dan Henry

Dlsc Memory Dh. U)MD) Boise, Idaho

-ley Dh. (GLD) Fort Collins, Colorado



Rosemary Kramer Al Herder

Jan Crawn scott McClendon

San Diego Dh. (SDD) (Instrument aroup) San Diego, California


Bahara Shape1 Gary Peck


Vancouver Dh. (VCD) Vancouver, Washington

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