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Introductions• Name• Your BAU role• Your NCC role (if known)• What you can bring to the NCC

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Housekeeping• Bathrooms• Emergency exits• Breaks• Cellphones on silent please!

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Course objective

By the end of this course you will be able to:• Identify the key documents used in your NCC

• Understand what CIMS is and why it is used in incident responses

• Understand basic elements of CIMS

• Understand our CIMS structure

• Describe your functions role within the NCC and the tasks it

performs

• Understand the inputs and outputs of our NCC

• Understand how CIMS is used within our NCC

• Know how to be prepared for working in the NCC

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Course outline• Introduce scenario for working in the NCC

• Coordinated Incident Management System:• What is it?• Who uses it?• Where did it come from?• Why do we use it?• CIMS structure• Functions of CIMS • Lead and Support agencies• CIMS agency-wide

• Working in the NCC:• Inputs and Outputs• How the NCC runs• NCC daily schedule• Stress management• Preparing to work in the NCC

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Purpose of NCC

“To control and coordinate the national level response to an

incident, event or crisis.”

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The ScenarioEarthquake in Napier

• 6:50am• 7.4 magnitude• Centred 8km out of Napier• Reports of widespread damage• Potential fatalities, hundreds of injuries• NCC has been activated

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Shift debrief• Prelims• Ground • Situation• Mission statement• Execution• Admin and Logistics• Command/Control/Communications

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Key documents• Coordinated Incident Management System (CIMS) 2nd edition• MCDEM website www.civildefence.govt.nz

• Acts• Civil Defence & Emergency Management Act 2002

• Plans• Guide to the National CDEM plan

• MCDEM Directors Guidelines• Recovery Management (dgl 04/05)• Working together: The formation of CDEM Groups (dgl 01/02)• Mass Evacuation Planning (dgl 07/08)• Tsunami Evacuation Zones (dgl 08/08)• CDEM Exercises (dgl 10/09)• Welfare in an Emergency (dgl 11/10)• Guidance for Establishing and Operating NZ Response Teams (dgl 12/12)• Declarations (dgl 13/12)• Public Information Management (dgl 14/13)• Volunteer Coordination in CDEM (dgl 15/13)• Lifeline Utilities and Civil Defence Emergency Management Groups (dgl 16/14)• Response Management: Director’s Guideline for CDEM Group and Local Controllers (dgl 06/08)

• Standard Operating Procedures (SOPs)• NCMC SOPs

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Activity

What are the 17 hazards in New

Zealand listed in the National

Hazardscape report?

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What is CIMS?• CIMS = Coordinated Incident Management System

• A system to provide agencies with a framework to coordinate and cooperate effectively in a response.

• Can be used for multi-agency response or within a single agency.

• Primary reference for incident management in New Zealand.

• CIMS is used when one or more agencies need to manage an incident that needs a response.

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Who uses CIMS?

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Why do we use CIMS?

• International best practice is to use an “incident

management system” for managing emergency events.

• It’s important that we all use the same incident

management system

• In NZ, the incident management system agreed on is

CIMS

• CIMS enables us to effectively coordinate the response

in an emergency

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Basic CIMS structure

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Overall CIMS structure

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MCDEM CIMS structure

Controller

Response Manager Recovery Manager

Intelligence Planning Operations Logistics PIM Welfare

Policy

FacilitiesLiaison Offi cers

Lifeline Utilities

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Principles of CIMS1. Common structures, roles, and responsibilities

2. Common terminology

3. Modular and scalable

4. Responsive to community needs

5. Integrated response coordination

6. Consolidated action planning

7. Integrated information management and communications

8. Resource Coordination

9. Designated response facilities

10. Manageable span of control

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Activity:The Functions

Controller

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Develops priorities and objectives for the event

Responsible for the whole NCMC

Provide accountability, authority and leadership

Management of critical resources and budgets

Liaises with the Group and Local Controllers, and the Minister

Brief and delegate tasks and responsibilities to NCMC staff

Monitor and direct strategic responses to the emergency

Manages transition to recovery

Response Manager

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Oversees everything happening in the NCMC

Takes delegation from the National Controller

May make decisions if the Controller is absent

Ensures activation procedures are followed

Recovery Manager

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Starts working on the recovery process during the event

Focuses on the economic, build, social an natural aspects of the event and it’s recovery

Planning

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Assists with planning the transition to recovery

Forecasting medium to long term resourcing requirements

Develops long term and contingency plans

Provides the initial impact analysis and the incidents expected development

Develops the Action Plan

Intelligence

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Responsible for collecting and analysing information especially relating to hazards, status and the context of the incident

Prepares Sitreps

Provides situational forecasts

Develop situation maps

Gather, analyses and disseminates intelligence about the event

Operations

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Responsible for the day to day coordination of the response

Implementing the Action Plan

Providing data for the Sitrep

Coordinating volunteers

Providing information and recommendations to the Controller about resources

Handle all incoming communications

Logistics

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Handling and tracking resource requests

Procuring and supplying operational resources

Deals with transport requests

Collating and matching offers of assistance

Establishing and maintaining information technology networks

Keeps a response log

PIM

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Prepares and shares information directly with the public

Prepares media releases

Liaises with the media

Advises the National Controller about media matters

Coordinates VIP visits

Updates social media

Welfare

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Coordinates/assists with welfare registrations

Conducts needs assessments

Support and coordinate welfare services

Collates information from the sector regarding welfare

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Lead and support agencies

The lead agency is the agency that manages the response to an incident through legislation, under protocols, by agreement, or because it has the expertise and experience.

The support agency provides support to the lead agency. The lead agency will task and coordinate the support agencies’ resources and actions.

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Unified Control“How do we best lead?”

Unified Control is when the control of an incident is shared

between two or more agencies by agreement through a combined

decision-making body.

Unified Control is normally applied when:

• More than one agency has a mandate to manage a particular

incident

• It is unclear if any agency is the lead

• The lead agency determines that a joint approach will be more

effective

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Response levels

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Response level relationships

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Inputs and outputs of NCC

• Action plans• Media releases• Situation reports• Direction to

agencies• Resource

assignment• Warnings and

public advice

• Situational updates

• Resource requests

• Technical advice

• Hazard reports• Offers of

assistance• Information

requests

Inputs

• Action plans• Media releases• Situation

reports• Direction to

agencies• Resource

assignment• Warnings and

public advice• Information

requests

Outputs

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Running the NCC using CIMS: Activity

Questions:

1. What tasks you may be performing in relation to

the scenario?

2. How you think you will work with the other

functions?

3. What kind of potential information could come to

your team to work on?

4. Who outside your agency you may be liaising

with?

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NCC daily schedule/Operational Rhythm

  Daily schedule0500hrs Shift work reports due0600hrs Shift handover starts0700hrs Response Management team meeting0800hrs Sitrep complete

Governance meeting

0900hrs ODESC meeting1000hrs MPs tour of NCC1100hrs Press conference1200hrs NCC debrief1400hrs Response update report1500hrs Response Management team meeting1600hrs ODESC meeting1800hrs Shift work reports due

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Shift handovers**Insert information here**

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Information Management**Insert information about your information system**

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Stress management: ACTIVITY

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Preparing to work in the NCC• Personal preparedness – Get

ready get thru!

• Go bags

• Your household plan

• Activation procedure

• Where to report to

• Duration of shifts

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Training debrief