1

Microsoft Exchange 2000 Server Maintenance and Troubleshooting

• System Maintenance and Monitoring

• Database Operation and Maintenance

• Backup, Restore, and Disaster Recovery

2

Deleted Mailbox Retention

3

Monitoring Server Resources

4

Configuring Notifications

5

Limitations of Monitoring System and State Information

• Clusters can’t be monitored.

• Monitor the connector state particularly if you are monitoring a server in another routing group.

• A running server doesn’t mean a healthy database.

• If the Microsoft Exchange System Attendant and Microsoft Exchange Routing Engine aren’t running, the state information may not be accurate.

• Gateway connectors are always marked as being in an UP state.

• Don’t use older versions of Exchange monitors on Exchange 2000 Server

6

Message Tracking

7

Messaging Queues

8

Other Services

• Microsoft Exchange Message Transfer Agent (MTA) Stacks service

• Active Directory directory service

9

The Information Store

10

Core Extensible Storage Engine (ESE) Databases

11

Optional Extensible Storage Engine (ESE) Databases

• Site Replication Service database

• Key Management (KM) Server database

• MS Mail directory synchronization database

• Full-text index database

12

Main Database Components

13

The Checkpoint File

14

Previous Log Files

15

Reserved Log Files

16

Patch Files

17

Circular Logging

18

Database Partitioning

19

Database Maintenance

• Online database defragmentation

• Offline database compaction

• Troubleshooting database problems

• Copying a database file to another server

20

Backup Strategies for Microsoft Exchange 2000 Server

21

Backup Considerations

• Back up system state information.

• Consider installing Exchange 2000 Server on a domain controller.

• Verify database backups.

22

Disaster Recovery Considerations

• Build and maintain a recovery server.

• Perform test recoveries.

• Design a recovery plan.

• Design a recovery kit.

23

Restoring to the Same Server

• Configuring a hard recovery

• Performing a manual hard recovery

• Recovering multiple databases in the same storage group

24

Complete Disaster Recovery

• Reinstall the operating system.

• Reinstall the system state information.

• Run Microsoft Exchange 2000 Server Setup in /DisasterRecovery mode.

• Restore all database files.

• Reboot the server and test your recovery.

25

Replacing the Server’s Hardware

• Forklifting mailboxes

• Moving mailboxes and public folders

26

Restoring to a Different Server (Not Recommended)

• Each mailbox-enabled user has a unique msExchMailboxGuid.

• Each mailbox-enabled user can be associated with only one mailbox.

• Only one copy of an Exchange database can exist in the forest.

• Messaging Application Programming Interface (MAPI) profiles may need to be manually updated.

27

High-Speed Recovery with Delayed Restore

• Prepare the recovery server.

• Reconnect the mailboxes.

• Retrieve and play back data.

28

Chapter Summary

• System Maintenance and Monitoring

• Database Operation and Maintenance

• Backup, Restore, and Disaster Recovery