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1
New Mexico MVD Reengineering Solution
Milagro Project
Change Request
December 15, 2010
Project Certification Committee
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MVD Reengineering
• Description– Purchase COTS MVD Reengineering solution– Replace legacy MVD Driver and Vehicle and
Distribution systems with new technology, improving efficiency, accuracy, and maintainability
• Justification– Implement modern solution for system that is
30+ years old, resides on mainframe platform, and is increasingly hard to maintain
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Certification History
• Initiation Phase– Develop and Issue RFP– Data Cleansing– $400,000 certified
• Planning Phase– Hire Business and IT Project Managers– Hire IV&V– Award RFP and negotiate vendor contract– $300,000 certified
• Implementation Phase– Finalize vendor contract and begin Phase 1 – Driver– $22,169,117 certified
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Implementation Phase Results• Contracts in place
– Contract for IT Project Manager (Loretta Silva) executed and actively involved
– Contract for IV&V (PDS, Inc.) executed and actively involved– Contract for HP COmprehensive Motor-vehicle Enabling Technology
(COMET) implementation executed and actively involved; amendment underway for 7/1/10 GRT increase, minor hardware/software changes, schedule revisions and add HP Point of Sale functionality
– Contract for Business Project Manager (Mary Kurkjian) ended 8/29/10. Raul Alvarez, MVD Special Projects Director, Loretta Silva, and Sailam Vasudevan (Bus Analyst) assumed duties.
• Project Team in place– MVD – 4 SMEs, 12 JAD participants (others as needed)– ITD – IT PM, 5 IT Developers, 1 IT Developer Supervisor, 3 Infrastructure,
1 IT Business Analyst (others as needed)– HP – Vendor PM (Debbie Proffitt), 2 additional PMs, 4 Team Leads, 10
Business Analysts, 2 Trainers, 66 Technical resources (others as needed)– Executive Steering Committees in place and meeting regularly
• “Milagro” selected as the name for the new MVD system
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Milagro Calendar - NovemberMonday Tuesday Wednesday Thursday Friday
1-Nov 2-Nov 3-Nov 4-Nov 5-Nov
9:00 - 12:00
JADSelective Service
InterfaceNavy Interface
8:30am Data Conversion
JADDriver Control - Ticket
Processing
JAD Temp Issuance, Class E Issuance, Renewal by
Hearings Deliverable*
JADPOS - Calculate Fees (Permits/Licenses)
JADDriver Control - ACD Code Table (8:00am-10:00am)
1:00 - 4:00
PM MeetingRisk Review Meeting
JADDriver Control - Forms, Letters, Reports - Ticket
Processing
DRIVE MVD ESC JAD
Void Transaction
JADDriver Control - Forms, Letters, Reports - Ticket
Processing
CDL Deliverable* (except Void Transaction)
8-Nov 9-Nov 10-Nov 11-Nov 12-Nov
9:00 - 12:00JAD
IVR Interface
8:30am Data Conversion
MVD Reengineering ESC JAD
Driver Control - Ticket Processing
JADHandicap Placard
Canceled/Surrendered License Deliverable*
HOLIDAYJAD
Driver Control - Ticket Processing
1:00 - 4:00
PM MeetingRisk Review Meeting
JADPOS - Calculate Fees
(Driver Control)
15-Nov 16-Nov 17-Nov 18-Nov 19-Nov
9:00 - 12:00JAD
Judicial Courts Interface
8:30am Data Conversion
JADDriver Control -
Suspension/Revocation
JAD Temp Issuance, Class E Issuance, Renewal by
JADHandicap Placard
JADPOS - Calculate Fees -
Open ItemsJAD
Driver Control - ACD Code Table (8:00am-10:00am)
1:00 - 4:00
PM MeetingRisk Review Meeting
JADForms, Letters, Reports -
Handicap Placard
DRIVE MVD ESC JAD
POS - Calculate Fees - Open Items
JAD Driver Control -
Suspension/RevocationJAD
Forms, Letters, Reports - Temp Issuance, Class E Issuance, Renewal by
Void Transaction Deliverable*
22-Nov 23-Nov 24-Nov 25-Nov 26-Nov
9:00 - 12:00
JADData Warehouse Interface
Ticket Processing Deliverable*
8:30am Data Conversion
JAD Driver Control -
Suspension/Revocation
HOLIDAY HOLIDAY
1:00 - 4:00 PM Meeting
Risk Review Meeting
29-Nov 30-Nov
9:00 - 12:00JAD
SHARE Interface
8:30am Data Conversion
JAD Driver Control -
Suspension/Revocation
1:00 - 4:00
PM MeetingRisk Review Meeting
JADForms, Letters, Reports -
POSHandicap Placard
Deliverable*Temp Issuance, Class E* Issuance, Renewal by Email Deliverable*
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Milagro Calendar – DecemberMonday Tuesday Wednesday Thursday Friday
1-Dec 2-Dec 3-Dec
9:00 - 12:00
JADDriver Control - Rescind
WithdrawalJAD
POS - Process Payment
1:00 - 4:00 DRIVE MVD ESC
JADPOS - Calculate Fees
JADDriver Control - Process
ReexamTicket Processing
Deliverable*
6-Dec 7-Dec 8-Dec 9-Dec 10-Dec
9:00 - 12:00 JAD
Driver Control - Rescind Withdrawal
JADCustomer 2
Handicap Placard Deliverable*
Temp Issuance, Class E* Issuance, Renewal by Email Deliverable*
JADDriver Control - Rescind
Withdrawal
1:00 - 4:00
PM MeetingRisk Review Meeting
JADInterface TBD
JADPOS - Forms, Letters,
Reports
JADPOS - Process Payment
JADDriver Control - Process
ReexamJAD
POS - Cash Drawer Management
13-Dec 14-Dec 15-Dec 16-Dec 17-Dec
9:00 - 12:00
Reengineering ESC JAD
Driver Control - Process Reinstatement
JADCustomer 2
JADPOS - Cash Drawer
Management
Calculate Fees Deliverable*
1:00 - 4:00 JAD
Interface TBD
DRIVE MVD ESC JAD
Driver Control - Rescind Withdrawal
JADPOS - Forms, Letters,
ReportsCourt Order Suspension Deliverable*
JADDriver Control - Process
Reinstatement
20-Dec 21-Dec 22-Dec 23-Dec 24-Dec9:00 - 12:00 8:30am Data Conversion HOLIDAY
1:00 - 4:00 PM Meeting
Risk Review Meeting
27-Dec 28-Dec 29-Dec 30-Dec 31-Dec9:00 - 12:00 8:30am Data Conversion HOLIDAY
1:00 - 4:00 PM Meeting
Risk Review Meeting
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Phase I – Driver Status
• Requirements Specifications– 7 Deliverables Accepted– 7 Awaiting HP response to state feedback– 69 Under state review
• Software Design Specifications– 2 Deliverables Accepted– 0 Awaiting HP response to state feedback– 6 Under state review
• Data Conversion and Cleansing– Conversion of Driver data being mapped to Customer– Data errors being corrected
• Systematic fixes• Manual fixes – may require additional resources (ATA Temps)
• Development Environment installed• 1st Code Drop ready
8
Milagro Project Timeline - Driver
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Milagro Project Budget
• Hardware $ 366k
• COMET Software $ 2,600k
• Other Software $ 826k
• Design, Develop, Implement Services $14,782k
for Driver/Vehicle system (excludes maintenance)
• Prof services (PM, IV&V, Contract developers) $ 3,595k
• Total (including GRT) $22,169k
• Project spending-to-date = $2,314k
• FY11 spending-to-date = $1,995k
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Appropriations
• Part of DRIVE MVD – Complicated funding modelo Developed detailed model of sources and uses; cash flow
• Previously certified $22,169,117• Requesting additional $700,677
o Appropriations:Department of Homeland Security grant: $700,677
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Conclusion
• Driver Phase is well underway• Milagro project remains on target and within budget• Excellent participation in JADs and Deliverable Review• Strong commitment from all participants (MVD, ITD, HP)• Stakeholders actively involved
• LFC Analyst (Aurora Sanchez)• External Interfaces (AAMVA, STS, L1, HSD, DPS, Courts)• Internal Interfaces (Data Warehouse, Microfilm, Data Entry)• Other TRD Divisions (RPD, ASD, TFID, OOS)• MVD DRIVE Executive Steering Committee (TRD only)• MVD Reengineering Executive Steering Committee (TRD – HP)
12
Milagro Project
Questions?