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Oracle Applications Release 11.5.10 Upgrade

Irfan Khan, Harmonic Inc.HRMS System Analyst/Developer

Oracle Applications Release 11.5.10 Upgrade

Irfan Khan, Harmonic Inc.HRMS System Analyst/Developer

Oracle 11.5.10 Upgrade

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Company Profile

Harmonic Inc., is a leading provider of innovative broadband solutions that enable

network operators to provide a range of interactive and advanced digital services

including high-speed Internet access, telephony, digital video, HDTV, video and audio

streaming, and video-on-demand.

Company Profile

Harmonic Inc., is a leading provider of innovative broadband solutions that enable

network operators to provide a range of interactive and advanced digital services

including high-speed Internet access, telephony, digital video, HDTV, video and audio

streaming, and video-on-demand.

Infrastructure Summary

Upgraded Version

11.5.5 to 11.5.10

System Configuration Sun Solaris 5.8 Sun Fire V1280 with 8 CPU’s , 1.2 Giga Hz. And 16 Gigs memory 2 Tera bytes Raw Disk

Team Size : Oracle 11.5.10 Upgrade

Project Management - 1 Person Order Management - 2 Persons HR - 1 Person Finance - 2 Persons Projects - 1 Person Manufacturing - 2 Persons DBA - 2 Persons System Administration - 1 Person Total Team involved - 12

Project Timeline

February 28, 2005 April 19, 20053/7 3/14 3/21 3/28 4/4 4/11 4/18

28 Feb, 2005Start of User Training andUser Acceptanc Testing

15 Mar, 2005End of User Acceptance Testing

UserAcceptance

Testing

SuperuserTraining

15 Mar, 2005User Sign-Off

1 Apr 2005Start of pre-deployment

install

Pre-DeploymentTesting

6 Apr, 2005Start of Pre-deployment

Testing

14 Apr, 2005GO-NO GO Decision

15 Apr, 2005Oracle Access is

Turned off

19 Apr, 2005Release to users

Continuous End-To-End testing

Phases Defined

DBA started upgrade process on December 2004 Provides access to Developers by Mid December Developer being testing the new box Ver 11.5.10

Phases: Demo Database, CRP1,CRP2,CRP3, UAT,

Pre-production exercise and Final GO LIVE Production

CRP 1

User community gave top 10 Oracle standard reports to the upgrade team

Top 10 discover and custom reports Upgrade team made the Vanilla Oracle 11.5.10

application working Upgrade team tested all reports provided by user

community

CRP 2

Upgrade team started working on bugs discovered in top ten reports

Started working on custom programs

CRP 3 and UAT

Simultaneous phases. User community started testing the applications on

UAT instance Upgrade team continued to resolve TARs, apply new

patches and fix top ten report and customization problems

Testing Scripts

IT developed a complete set of testing scripts for its internal testing.

Users used it as a template to create their own testing scripts for user Acceptance Testing.

IT Testing Script example

Testing Scenario #

Description Category Results (Pass or Fail)

Tested by and date Re-Test validated by and date

1 Enter Positions Information for Employee

Standard Function

Pass John Doe – March 7, 2005

2 Enter Employee Information

Standard Function

Pass John Doe– March 7, 2005

3 Enter Address/Contact/ Enter

Standard Function

Pass John Doe– March 7, 2005

4 Enter PO/Supervisor/

Salary Element/ Salary Information

Standard Function

Fail

Pass

John Doe– March 7, 2005 John Doe– March 15, 2005

Pre-Production Exercise

Two weeks before we went live, the upgrade team simulated a Go Live exercise.

The upgrade exercise took 60 hours to complete

Oracle 11.5.10 Upgrade Go Live

DBA Started upgrade at 5:00PM on Friday (4/22) 24x7 round clock DBA Upgrade process (4/22-4/25) Released to IT Apps at 7:00AM on Monday (4/25) Released to Super users at 11:30AM on Monday (4/25) Go live decision meeting took place around 2:00PM on

Monday (4/25) Complete upgrade and release to users at 8:00PM (4/25)

Production Upgrade Time Line:

Success!

Currently, we are live with 11.5.10 Version of HR Module running

Future Implementation PlansImplement SSHR Implement Manager SSHR

Oracle 11.5.10 Upgrade

Waiting for the calls …

Upgrade Highlights

No Issues encountered during training No TARs!!! No BUGs!!!! Human Resources upgrade lead the way

First to complete reports First to document and test interfaces First to be ready for Go-Live

HR Vision Statement

Fully integrated systems that provide a self service portal on the desktop for

regulatory and compliance tracking & monitoring Upgrading and maintaining a skilled work force employee & management communications people, pay and position related processes goal setting and tracking reports

Current HR

Database BenefitsAdmin

•EE Self Service•Mgmt Guidelines•Employee Guideline•Compliance Docs•E-Comp Statement

HR Communication

Processes

Excel & TPAsEnwisenBeneTracOracle

•Focal •Ranking•Evergreening•Bonus •Options & ESPP•Training•Staffing/Tracking Reports•Sales Plan Admin•Budgeting & Tracking•Tax Reporting•Billing Reports

•EE Self Service•Interface to 11 external vendors•Benefits billing

SchwabADP FSA

ADP Payroll

Oracle 11.5.10 Upgrade

After Upgrade Our DBA’s

Oracle 11.5.10 Upgrade

Q&Q U E S T I O N SQ U E S T I O N SA N S W E R SA N S W E R S