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Tourism Industry: Tourism Industry: Emplyoment and Labour Emplyoment and Labour market challenges market challenges
Prague 10-11 June, 2009Prague 10-11 June, 2009
by Dr. Wolfgang Weinz, ILOby Dr. Wolfgang Weinz, ILO
Trends in the Tourism Trends in the Tourism Labour MarketLabour Market
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ILO a ILO a tripartitetripartiteUN agency UN agency
The ILO is the only 'tripartite' United Nations agency The ILO is the only 'tripartite' United Nations agency that jointly shape policies and programmes. that jointly shape policies and programmes.
GovernmentsGovernments
WorkersWorkers EmployersEmployers
ILOILO
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Tourism global dimension Tourism global dimension on development and on development and
employmentemployment
o Travel and Tourism account for Travel and Tourism account for 10.3 % of global GDP and the 10.3 % of global GDP and the tendency is growing.tendency is growing.
o One job in the core tourism One job in the core tourism industry creates roughly one industry creates roughly one and a half additional and a half additional (indirect) jobs in the tourism (indirect) jobs in the tourism related economy.related economy.
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Tourism a major driver of Tourism a major driver of development and employmentdevelopment and employment
• The travel and tourism economy creates (directly and indirectly) more than 230 million jobs, which represent some 8% of the global workforce.
• Women make up between 60 and 70% of the labour force and half of the workers are age 25 or under.
• Tourism is one of the major export sectors of poor countries And the leading source of foreign exchange in 46 of 49 least developed countries.
Labour and TourismLabour and Tourism
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BUTBUT
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Labour Reality in Labour Reality in TourismTourism
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Labour Reality&Labour Reality&ConsequencesConsequences
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What makes Service What makes Service productive?productive?
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Labour needs in tourismLabour needs in tourism
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1.Freedom
2.Employmentpromotion
andEnterprise
development
3.Social
protection
4.Human dignity
Decent and productive work
Decent WorkA four pillar
approach
1Standards
and Rights at
work
4.Social
Dialogue
ILO toolsILO tools(recently)(recently)
Guide for Social Dialogue in the Guide for Social Dialogue in the tourism industrytourism industry
Reducing poverty through tourismReducing poverty through tourism Study review of socially responsible Study review of socially responsible
HR and labour relations practice in HR and labour relations practice in international hotel chainsinternational hotel chains
Training program on OSH in Training program on OSH in tourismtourism
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Social Dialogue Social Dialogue Investment in Sustainable Investment in Sustainable
TourismTourism
All these initiatives and All these initiatives and instruments may be seen as tools to instruments may be seen as tools to improve the social dialogue policy improve the social dialogue policy and practice in a sector where and practice in a sector where institutionalised management-labour institutionalised management-labour relations are still not a common relations are still not a common feature.feature.
Meet the NeedsMeet the Needs
““From cooperate philanthropy and From cooperate philanthropy and social investment to proper social investment to proper corporate governance and corporate governance and transparency, these have become transparency, these have become de de rigueur rigueur for companies that desire for companies that desire to carry their brands into the to carry their brands into the future. There is no turning back future. There is no turning back on these issues.”on these issues.”
World Economic Forum: The Travel and Tourism World Economic Forum: The Travel and Tourism Competitiveness Report, 2008Competitiveness Report, 2008
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For more information:For more information:
www.ilo.org/public/english/dialogue/sector/sectors/tourism.htmwww.ilo.org/public/english/dialogue/sector/sectors/tourism.htm
oror
www.ilo.orgwww.ilo.org/sector/sector
[email protected]@ilo.org
Thank you !!Thank you !!