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We Have Your Back A Worker Safety Collaborative An Initiative of the Florida Hospital Association WORKER SAFETY WEDNESDAY WEBINAR SERIES: LIFT TEAMS: HOW TO ENGAGE STAFF FOR MAXIMAL BUY-IN AND SUPPORT WEDNESDAY, JUNE 21, 2017 1
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Page 1: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

We Have Your BackA Worker Safety CollaborativeAn Initiative of the Florida Hospital Association

WORKER SAFETY WEDNESDAY WEBINAR SERIES:

LIFT TEAMS: HOW TO ENGAGE STAFF FOR MAXIMAL BUY-IN AND SUPPORT

WEDNESDAY, JUNE 21, 2017

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Page 2: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

WELCOME!

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Page 3: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

FOCUS AREAS:

Safe patient lifting, handling and mobility

Sharps injury and blood exposure prevention

Workplace violence

Finding solutions to reduce work stress, fatigue and burnout

3WHYB: Promoting workforce safety as an

organizational priority in our hospitals

Page 4: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

4WHYB: Promoting workforce safety as an

organizational priority in our hospitals

FOCUS AREAS:

Safe patient lifting, handling and mobility

Sharps injury and blood exposure prevention

Workplace violence

Finding solutions to reduce work stress, fatigue and burnout

Page 5: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Special Thank You to Our Sponsors!5

Page 6: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Lift Teams:

How to

Engage

Staff for

Maximal

Buy-in and

Support

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MANON LABRECHE, PT

INJURY PREVENTION & LIFT TEAM MANAGER

TAMPA GENERAL HOSPITAL

TAMPA, FLORIDA

Page 7: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Review myths and facts of lift teams

Describe components necessary for a successful lift team programs

Describe TGH lift team program

Discuss how to enhance staff buy in and support

Objectives7

Page 8: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Level 1 Trauma Center: 1000 beds

6800 Employees

Magnet Hospital

Bariatric Center of Excellence

Lift Team program for 15 years

Lift team operate 24/7

Report to Employee Health Director

IP Coordinator/Manager for 17 years

Tampa General Hospital (TGH) Tampa, Florida

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Page 9: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

SPH program development and growth

Lift Team: Manage staff and program development

Coordinate educational classes

Evaluate and implement patient lifting equipment and

work with various vendors

National: speaker and committees

IP & Lift Team Manager Responsibilities9

Page 10: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Oversee IP/Ergonomic program:

200-300 individual computer ergonomic evaluations

20-30 job site assessments (pushing/pulling, etc.)

Ergonomic educational program development

Collaborate with employee health ARNP, WC Case Manager and Therapy to

help identify trends and develop IP programs

Program outcomes

IP & Lift Team Manager Responsibilities10

Page 11: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Attend/participate in various hospital committees:

Chair ergonomic committee (design, facilities, IT, WC, IP etc.)

Shared governance meetings: Nurse Mgmt., nurse practice, PCT council

Falls, skin care, Therapy, Radiology, transport committee

Value analysis, central supply

Safety/EOC

Infection prevention

Significant Developmental and physical disability needs

Lift team is one component of our injury prevention program. IP

IP & Lift Team Manager Responsibilities11

Page 12: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Workers’ Compensation

Experience Modification Factor

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1985

1986

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

1.0 = reflection of last 3 year experience vs. expected losses for like hospitals

> 1.0 = worse than average

< 1.0 = better than average

* National Council of Compensation Insurance, Inc.

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Page 13: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Lift Teams

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Page 14: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Definition of Lift Team

Many definitions, preferred one is on http://liftteams.com/

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Page 15: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Myths vs Facts Pertaining to Lift Teams

Myths Facts

Hire a bunch of strong men to manually lift. Lift teams should follow best practice and

national guidelines and utilize equipment when

indicated.

Lift teams are not effective at reducing staff

injuries.

Literature review shows that lift teams can

reduce injuries by 60-80% and reduce cost by 80-

90%

Why have a lift team if you have equipment

and nurses are trained in using it?

Number one barrier to success of SPHM

programs is buy-in and support of staff with using

equipment.

Lift teams help to reinforce and coach staff on

use of lifting equipment.

Lift teams cost a lot of money. Most lift team programs have a ROI within 1-2

years.

You can either start a lift team OR purchase

equipment

Lift Teams need equipment to move and handle

patients safely. You need BOTH

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Page 16: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Patient Handling Injury (PHI) Rate

per 100,000 productive work hours1999-2016

0.38

0.510.390.38

0.45

0.32

0.50.510.490.540.490.490.530.51

2

1.9

1.3

0.9

0

0.5

1

1.5

2

2.5

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

71% reduction

since Lift Team

Prepared by Employee Health Services

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Page 17: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Patient Handling InjuriesExternal Medical cost rate per 100 employees

2001-2016

7347

6086

6964

3492

425941

1541

529 687 577 567 385 2080 97

4350

1000

2000

3000

4000

5000

6000

7000

8000

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Rate/100 Employees

94% reduction of external medical cost

since Lift team started

Excludes: internal and indemnity costsPrepared by Employee Health Services

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Page 18: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Components of Effective Lift Team Programs18

Page 19: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

TGH Lift Team Program

Lift team program staff: (27.4 FTE’s, 31 staff)

Manager

Injury prevention Coordinator (2 days/week ergonomics)

4 Lift Team Supervisors

Data mgmt. coordinator

19 Lift Team tech 1

5 Lift Team tech 2

Lift team responsibilities:

1. Move & handle patients

2. Maintenance and inventory of lift equipment

3. Educate

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Page 20: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

TGH Patient Lifting Equipment

Purchased ~2 million of equipment since 2002 (~$150,000 each year)

Current equipment:

Ceiling lift tracks over all ICU beds

Ceiling lift tracks in ~50% of all other beds

Most depts have:

One floor lift

1-2 sit to stand device

1 standing aid

1-4 hover pump

Slide sheets

Gait belts

Variety of slings (butterfly, mesh repo, limb holding, transfer)

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Page 21: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

TGH Lift Team Job Tasks

60% - Repositioning in bed

30% - Transfers in/out of bed to recliner, w/c, commode, etc.

10% - Other:

Pick patients off floor

Vehicle transfers

Lateral transfers

Also assist skin care team, PT/OT, radiology, ER, outpatient

procedure areas, transport, etc.

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Page 22: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

TGH Lift Team Program

Staffing: Day: 6-8 staff, Night: 4 staff (plus a supervisor for each shift)

Designated lift team staff that round in all ICU units at

scheduled times.

Work alone in collaboration with nursing staff (unless

bariatric patient or patient with special needs)

Nursing staff required to be in room with lift team

Downtime:

Maintenance and inventory of lift equipment:

Each tech has a designated area: re-stock slings, launder

cloth slings, re-stock hover mats, charge batteries, assure

equipment in proper storage location, etc.

Educate staff on use of lift equipment

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Page 23: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Lift Team Video - Bariatric Care

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Page 24: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

2017 TGH Lift Team Survey Results

885 respondents (75% RN’s)

Please rate the importance of the TGH Lift Team in performing your every day job duties (1 not important-10 extremely important)

Overall score= 9.3

How has the lift team benefited you or your patients?

82% increased patient and family satisfaction

74% experience less back discomfort

66% patients get out of bed more frequently

65% patients get repositioned more frequently

59% patients fall less frequently when they get out of bed

57% have more time for other nursing duties

51% less fatigue at end of shift

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Page 25: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Enhancing Staff Buy-in and Support25

Page 26: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Unit Peer Leader Program:

LIFT Expert program (Leaders In Facilitating

Transfers and repositioning)

Part of our clinical ladder

Meet quarterly for 2 hours

Instructors: IP Manager and Lift team supervisors

> 100 participants form various dept., including:

Nursing, ER, radiology, skin care, therapy,

transport, procedure areas, etc.

Enhancing Staff Buy-in and Support26

Page 27: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Unit Peer Leader Program:

Participate for minimum of 1 year

Provide unit based in-service for 1 piece of equipment on their unit

Poster presentation, flyer or article review

Enhancing Staff Buy-in and Support27

Page 28: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Incentive programs

Example: Butterfly sling incentive in ICU’s

Each employee received a badge

Received a punch hole when used sling

5 punches= a $5 Starbucks card (one per

staff max)

Every card filled up gets entered to a big

drawing for prizes such as: massage,

restaurant cards, wellness prizes, etc.

Over 400 participants

Enhancing Staff Buy-in and Support28

Page 29: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Recognition programs:

Recognize staff who utilize equipment

on their own or come up with

creative solutions.

Coaching at bedside with actual

patients: lift team, IP Manager, therapy

staff, LIFT Experts.

Enhancing Staff Buy-in and Support29

Page 30: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Education:

Training upon hire

SPHM mentors

Periodic training

Enhancing Staff Buy-in and Support30

Page 31: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Quick reference material available for staff

Enhancing Staff Buy-in and Support31

Page 32: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Examples:

Bariatric Table

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Page 33: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Summary

Lift teams can be effective at reducing staff injuries and promoting SPHM.

Having all components prior to implementation is key: leader, equipment,

education, buy-in, outcomes

SPHM programs can have an impact on patient safety, patient satisfaction,

skin integrity, nursing recruitment and retention, etc.

Enhance staff buy-in and support through education, rewards and

perseverance.

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Page 34: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

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Lift Team Additional Resources

Page 35: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Lift Team Website

Liftteams.com

FAQ, articles, blog, success stories

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Page 36: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Join LinkedIn: Lift Team Group36

Page 37: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

More information or questions:

Contact Manon via e-mail: [email protected]

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Questions?

Page 38: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Safe Patient Handling and Mobility Events

June 28 – Selecting the Right Patient Lift Equipment for Your Facility

Webinar | 12 p.m. to 1 p.m. EDT

Sept. 19-20 – WHYB Worker Safety Annual ConferenceThe Westin Lake Mary, Lake Mary, Florida

October 4 – Practical Solutions to Mobilizing the Bariatric Population

Webinar | 1 p.m. to 2 p.m. EDT

November 1 – Myths and Facts About Lift Team Programs

Webinar | 12 p.m. to 1 p.m. EDT

Details and Registration available at: http://www.fha.org/health-care-issues/workforce.aspx

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Page 39: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

Webinar Evaluation Survey & Continuing

Nursing Education

Eligibility for Nursing CEU requires submission of an evaluation survey for each

participant requesting continuing education:

https://www.surveymonkey.com/r/VHN3PFH

Share this link with all of your participants if viewing today’s webinar as a group

Be sure to include your contact information and Florida nursing license number

FHA will report 1.0 credit hour to CE Broker and a certificate will be sent via e-mail

We would appreciate your feedback even if you are not applying for CEUs!!

Web participants can stay logged in as the webinar closes to be

redirected to the online survey (the link will also be provided in a

follow up e-mail)

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Page 40: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

THANK YOU!

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Page 41: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

WHYB Questions and

Information –

(407) 841-6230

[email protected]

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Page 42: 1 We Have Your BackShared governance meetings: Nurse Mgmt., nurse practice, PCT council Falls, skin care, Therapy, Radiology, transport committee Value analysis, central supply Safety/EOC

An Initiative of the Florida Hospital Association

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