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Are you Ready For the Cloud?
Think Before You Leap
Wednesday, June 15
11:30 a.m. 12:30 p.m.
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Speaker
Mike Holleran
Senior Product Manager of SaaS OperationsInfo Directions
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UNDERSTANDING THE CLOUD
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Origin of CloudHost A
Host C
Host B
Host D
The old way:
Know your
path
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Origin of Cloud
Internet
Host A
Host D
Host C
Host B
Managed by others
We dont know/care
Were better off
How do I connect at the edge?
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Origin of Cloud Computing
Internet
Host A
Host D
Host C
Host B
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Origin of Cloud Computing
Internet
Customer A
VirtualServers
ApplicationPlatform
CRM
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Origin of Cloud Computing
JoeMcCarthy:
UtilityComputing
MainframeEra
Application
ServerProviders
UtilityComputingInitiatives
Amazon
CloudComputing
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DEFINING CLOUD COMPUTING
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Defining Cloud Computing
There are no wrong
answers
but some make less
sense than others.
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Defining Cloud Computing
National Institute of
Technology and
Standards
Defines:
Essential Characteristics
Service Models
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Cloud Provider
Cloud CharacteristicsOn-demand
Self Service
Customers control
consumption
Provisioned
automatically Resource 7 Resource 8 Resource 9
Resource 4 Resource 5 Resource 6
Resource 1 Resource 2 Resource 3
Customer Computing
Needs
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Cloud CharacteristicsBroad Network
Access
Over the Internet
Accessed via standard
clients
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Cloud CharacteristicsResource
Pooling
Multi-tenancy
Virtualized
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Cloud CharacteristicsRapid Elasticity
Capacity can be
rapidly added and
removed
Appearance of
unlimited scaling
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Cloud Characteristics
Measured Service
Consumption is
measured
Pay based on how
much you use
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Cloud Service Models
IaaS Infrastructure
as a Service
PaaS Platform as a
Service
SaaS Software as a
Service
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Service ModelsSoftware as a Service
Access to an application
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Service ModelsSoftware as a Service: Salesforce.com
Customer instance
on multi-tenant
platform
User-specific
configurations
Replacing onsite
with remote
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Service ModelsPlatform as a
Service
Access to an
application
development and
hosting environment
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Service ModelsPlatform as a Service: ZOHO
Develop your appwith their toolset
Host on their
platform
No control over
underlying
hardware/
softwareSource: www.zoho.com
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Service ModelsInfrastructure
as a ServiceAccess to fundamental
computing resources
Servers
Storage
Processing
Networking
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Service ModelsInfrastructure as a Service
Amazon EC2
Select your
server
Select your
OS
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Service Model Comparison= Managed for You On-premise IaaS PaaS SaaS
Applications
Runtimes
Database
Operating System
Virtualization
Server
Storage
Networking
Level of Effort
Control
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Service Models
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Deployment Models
Private Cloud
Public Cloud
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WHEN THE CLOUD MAKES SENSE
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Lower Total Cost of Ownership
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Scalability
Scale Up Scale Down
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Staying CurrentInnovation is not installed
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High Complexity
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THINGS TO CONSIDER
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Security
Where is it?
Who can access it?
How is it protected?
What happens if
there is an issue?
Your companys data:
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Know your costs
Add-ons
Bandwidth
Storage
Management
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SLAs
Availability
Performance
IssueResolution
Transition
Support
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Connectivity/Integration
How will myclients
connect?How will my
vendors
integrate?
How will mysystems
integrate?
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Corporate Politics
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Tips for the Cloud and Your B/OSS
Know who is responsible for what.
Ask vendor about compliance (PCI, Credit Scoring, CPNI etc.).
SAS 70 for publicly traded companies.
SLAs around usage and invoice processing.
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Questions
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Contact Information
Mike HolleranSenior Product Manager of SaaS Operations
Info Directions
mailto:[email protected]://developer.linkedin.com/servlet/JiveServlet/showImage/102-1101-13-1013/LinkedIn_ProperUsageExample1.jpgmailto:[email protected]