F E E L I N G T H E S T R E S S O F T H E C H R I S T M A S R U S H ?

&STOPb r e a t h e

TA K E A D VA N TA G E O F T H E O P P O R T U N I T Y

S TA N D O U T I N A S E A O F F R A Z Z L E D T I N S E L

EXCEPT IONALwith

C U S T O M E R E X P E R I E N C E S

S E N D A N E M A I L C A M PA I G N A D V I S I N G Y O U R C H R I S T M A S H O U R S

R E W A R D Y O U R L O YA L C U S T O M E R S W I T H A G I F T

S E N D C H R I S T M A S C A R D S E A R LY T O B E AT T H E R U S H

S TA N D O U T B Y F I N A L I S I N G P R O J E C T S B E F O R E T H E B R E A K

U P D AT E Y O U R C R M W I T H C H R I S T M A S N E T W O R K I N G & F O L L O W U P B E F O R E T H E B R E A K

H I T T H E G R O U N D R U N N I N G W I T H N E W Y E A R E M A I L M A R K E T I N G C A M PA I G N S

S TAY F R O N T O F M I N D W I T H F R E S H S O C I A L M E D I A U P D AT E S

K E E P C U S T O M E R S I N F O R M E D B Y U P D AT I N G Y O U R W E B S I T E

C E L E B R AT E Y O U R S TA F F. H A P P Y S TA F F = H A P P Y C U S T O M E R S

O U T S O U R C E TA S K S T O G I V E Y O U R S E L F A B R E A K

W H AT T O D O N E X T

• Pick one thing from this slide deck to organise today

• Make a list of the others you’ll delegate

• Go & thank your staff. Really. Happy staff = happy customers

• Add your thoughts on 10 business winning tips in the lead up to Christmas article

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