“The Philippines was governed by the United States for almost half a century from 1900 to 1946. Familiarity to western culture therefore comes as no surprise. It’s what separates the Philippines from other outsourcing locations. The great influence of Western culture in the Philippines is a very good advantage as an outsourcing destination.”

“In the Philippines, English is a second language for a majority of Filipinos. The Philippine educational system is actually inherited from the United States and the medium of instruction is in English. As opposed to our countries, the English accent of Filipinos is more neutral. A “neutral accent” is defined as a way of speaking – tone and intonation – where people from any geographical location is able to understand you.”