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10 question for defining marketing for 21st century chapter 1

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1. What does “wants” and “buying power” results into? a. Need b. Satisfaction c. Necessity d. Demand e. Require
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Page 1: 10 question for defining marketing for 21st century chapter 1

1. What does “wants” and “buying power” results into?

a. Needb. Satisfactionc. Necessityd. Demande. Require

Page 2: 10 question for defining marketing for 21st century chapter 1

Core Marketing Concepts

• Needs, wants, and demands

• Target markets, positioning, segmentation

• Offerings and brands

• Value and satisfaction

• Marketing Channels

• Supply Chain

• Competition

• Marketing Environment

Page 3: 10 question for defining marketing for 21st century chapter 1

Demand

• This is the wants for specific product backed by an ability to pay

Page 4: 10 question for defining marketing for 21st century chapter 1

1. What does “wants” and “buying power” results into?

a. Needb. Satisfactionc. Necessityd. Demande. Require

Page 5: 10 question for defining marketing for 21st century chapter 1

2. ______ is the art and science of choosing target markets and getting,

keeping, and growing customers.

a. Brand Management

b. Marketing Management

c. Financial Management

d. Supply Chain Management

e. None of the above

Page 6: 10 question for defining marketing for 21st century chapter 1

Marketing Management

• Marketing Management is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value.

Page 7: 10 question for defining marketing for 21st century chapter 1

2. ______ is the art and science of choosing target

markets and getting, keeping, and growing

customers.a. Brand Management

b. Marketing Management

c. Financial Management

d. Supply Chain Management

e. None of the above

Page 8: 10 question for defining marketing for 21st century chapter 1

3. Sales force is part of what Marketing Mix?

a. Place

b. Product

c. Price

d. Promotion

e. None of the above

Page 9: 10 question for defining marketing for 21st century chapter 1

To acquire the right people in promoting or selling of your product is part of Promotion.

Page 10: 10 question for defining marketing for 21st century chapter 1

3. Sales force is part of what Marketing Mix?

a. Place

b. Product

c. Price

d. Promotion

e. None of the above

Page 11: 10 question for defining marketing for 21st century chapter 1

4. Extending warranties for goods is part of what Marketing Mix?

a. Place

b. Price

c. Product

d. Promotion

e. None of the above

Page 12: 10 question for defining marketing for 21st century chapter 1

Warranties is under Product

Page 13: 10 question for defining marketing for 21st century chapter 1

4. Extending warranties for goods is part of what Marketing Mix?

a. Place

b. Price

c. Product

d. Promotion

e. None of the above

Page 14: 10 question for defining marketing for 21st century chapter 1

5. What type of marketing does a Human Resource Department execute

in company?

a. Relationship Marketing

b. Social Responsible Marketing

c. Internal Marketing

d. Integrated Marketing

e. Integral Marketing

Page 15: 10 question for defining marketing for 21st century chapter 1

Internal Marketing is the task of hiring, training, and motivating able employees who want to serve

customers well

Page 16: 10 question for defining marketing for 21st century chapter 1

5. The task of hiring, training, and motivating able employees who want to

serve customers well

a. Relationship Marketing

b. Social Responsible Marketing

c. Internal Marketing

d. Integrated Marketing

e. Integral Marketing

Page 17: 10 question for defining marketing for 21st century chapter 1

6. What is not included in 5 types of needs?

a. Secret needs

b. Delight needs

c. Real needs

d. Custom needs

e. Unstated needs

Page 18: 10 question for defining marketing for 21st century chapter 1

5 types of needs

a. Stated needs

b. Real needs

c. Unstated needs

d. Delight needs

e. Secret needs

Page 19: 10 question for defining marketing for 21st century chapter 1

6. What is not included in 5 types of needs?

a. Secret needs

b. Delight needs

c. Real needs

d. Custom needs

e. Unstated needs

Page 20: 10 question for defining marketing for 21st century chapter 1

7. What is not a part of the Marketing Management Tasks?

a. Build strong brands

b. Shape market offerings

c. Develop market strategies and plans

d. Increase customer’s buying power

e. Shape market offerings

Page 21: 10 question for defining marketing for 21st century chapter 1

Marketing Management Tasks

• Develop market strategies and plans

• Capture marketing insights

• Connect with customers

• Build strong brands

• Shape market offerings

• Deliver value

• Communicate value

• Create long term growth

Page 22: 10 question for defining marketing for 21st century chapter 1

7. What is not a part of the Marketing Management Tasks?

a. Build strong brands

b. Shape market offerings

c. Develop market strategies and plans

d. Increase customer’s buying power

e. Shape market offerings

Page 23: 10 question for defining marketing for 21st century chapter 1

8. Where does goods and services from a manufacturer market goes before the consumer market based on the

Structure of Flows in Modern Exchange Economy?

a. Government Market

b. Resource Market

c. Intermediary Market

d. Middle Market

e. None of above

Page 24: 10 question for defining marketing for 21st century chapter 1
Page 25: 10 question for defining marketing for 21st century chapter 1

8. Where does goods and services from a manufacturer market goes before the consumer market based on the

Structure of Flows in Modern Exchange Economy?

a. Government Market

b. Resource Market

c. Intermediary Market

d. Middle Market

e. None of above

Page 26: 10 question for defining marketing for 21st century chapter 1

9. All are company orientations except for?

a. Distribution

b. Production

c. Product

d. Selling

e. Marketing

Page 27: 10 question for defining marketing for 21st century chapter 1

Types of Company Orientation

• Production

• Selling

• Product

• Marketing

Page 28: 10 question for defining marketing for 21st century chapter 1

9. All are company orientations except for?

a. Distribution

b. Production

c. Product

d. Selling

e. Marketing

Page 29: 10 question for defining marketing for 21st century chapter 1

10. An amplified voice to influence public opinion is a part of ______?

a. Functions of CMOs

b. New consumer capabilities

c. Improving CMOs success

d. Demand states

e. Marketing Management tasks

Page 30: 10 question for defining marketing for 21st century chapter 1

New Consumer Capabilities

• A substantial increase in buying power

• A greater variety of available goods and services

• A great amount of information about practically anything

• Greater ease in interacting and placing and receiving orders

• An ability to compare notes on products and services

• An amplified voice to influence public opinion

Page 31: 10 question for defining marketing for 21st century chapter 1

10. An amplified voice to influence public opinion is a part of ______?

a. Functions of CMOs

b. New consumer capabilities

c. Improving CMOs success

d. Demand states

e. Marketing Management tasks


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