10th Anniversary 1999 - 2009

PSP What Sungard Missed / What we had to build

Jonathan P. WheatDuct Tape Programmer, Messiah College ITS

General Announcements:

Please turn off all cell phones/pagers If you must leave the session early, please

do so as discreetly as possible Please avoid side conversations during the

session Questions will be answered …..

Thank you for your cooperation

In The Beginning …

Hopes, Dreams and MyFuture The Garden The Fall The Rise The Promise

Our PSP Hopes

Build a great interface displaying the College’s best side

Engage prospects Build relationships with recruiters Integration with EM Software Content rich environment Miraculously increase

applications and feed admissions

What we got

Luminis OOTB PACWA Extension

Landing Page Unsolicited Accounts Solicited Accounts New iPerson Attributes Targeted Announcements from EM

NO NEW CHANNELS NO FURTHER

INTEGRATION

RPE:Schedule a visit

allows prospect to schedule a time to talk or visit

prospect feels that the college / recruiter are close and they can schedule a personal talk / visit / phone call whenever they want to

little application thatstores a meeting time / phone call information

RPE: Talk To Me

interactive chat / IM system allowing real-time chat with recruiter (Mebo)

further encourage interaction with recruiter / foster relationship

build a new chat / IM function. The one that Luminis comes with in groups ... well ... sucks :)

RPE: Email Me

communication to recruiter a mechanism for a prospect to send a

message to their recruiter without an email client. This is not Luminis Mail, its a direct shot into the EM software that targets the prospect’s recruiter

encourage open communications with prospect

take the communications content and put it into the EM tables

RPE: My Communications

lists all email communication between the student and the recruiter

the communication information is already stored in the EM software, so expose it to the prospect. Allows the prospect to view communications without having to go to their email client to find an emailthey hopefully saved

communications / email information is already stored in EM tables, just expose that to the channel

RPE : Recruiter Profile

lists the prospect's recruiter information, name, email, extension, photo, bio, interests, blog, favorite links , etc

personify a recruiter, make them a friendly face, with interests, links, blog etc. Brings down the 'high up recruiter' persona and meets the prospect on common ground and interests takes away the intimidation

access personal data from Banner, and possibly store other meta data in some new EM tables.

Design

Get over the Luminis look Give it a look to ‘match’ Many customizations Announcements CSS

Post-It 2 over 3 layout

Dev / XLS hack Side ‘tabs’ Side Links

BSSA modification My Information My Recruiter Application checklist RSS content Crazy Role Logic

Custom Built

BSSA Connector

OOTB – same lack of vision The biggest problem for me was trying to figure

out how to get the 'BSSA' connector to work to connect to scripts other than the "Apply for Admission" screen.  

I had to customize the "bwskalog" package and trick it into going somewhere else.   (The baseline package is hard coded to go tothe "Apply for Admission" screen --- which we are not even using !!!)

Source code

CPIP Inline Frame

example

My Recruiter ?!?!??!!!

lists the prospect‘s recruiter NO RECRUITER ATTRIBUTES NO WAY to add new ones Correlate a region with the recruiter

assigned to that area

My Information ?!?!??!!!

Allows user to change information Fetches from Banner Displays in nice form Stores in a temporary area for

verification

RSS Reader

Content from WordPress Personal / College Blogs HTML pages PHP Benefits Custom Normal Block

molecule_rss.php?feed=http://blogs.messiah.edu/pspstories/category/academics/hn/nutr/feed/ example

Custom Slider http://apps3.messiah.edu/PSP/rss_reader/rss_slider.php?

feed=http://blogs.messiah.edu/pspstories/feed

Crazy Logic

( ( Prospect: Geo Region = (ignore case) Joy Ellis OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Bryanna Boone OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Alfred Siha OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Megan Dreisbach OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Paul Morgan OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Dana Britton OR Prospect: Geo Region = (ignore case) Unassigned OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Cindy Blount OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Dave Lesko OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Charissa Zehr OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Daniel Mercado OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Ashley Icard OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Lucas Sheaffer OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Megan Jones OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )( ( Prospect: Geo Region = (ignore case) Shaun Turner OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )

It is Worth Having?

Probably… but still up in the air Huge amount of work to make something

you’re proud of Huge amount of content THAT MUCH

CHANGE Waiting to see the ROI Still feels like Luminis was an afterthought

Jonathan P. WheatDuct Tape ProgrammerMessiah Collegejwheat@messiah.eduhttp://www.lumdev.net