105 slplus

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1/180P1056468-002 Rev. A

Zebra® 105SL Plus™

User Guide

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© 2013 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer describedtherein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software

and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000

(17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer ® Circuit; E3®; and

Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element

Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark

information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and itssubsidiaries. It is intended solely for the information and use of parties operating and maintaining the equipment

described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any

other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. Allspecifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications andmanuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and

disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever

(including, without limitation, consequential damages including loss of business profits, business interruption, or loss

of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra

Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or

limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: P1056468-002

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3Declaration of Conformity

7/3/13 P1056468-002

Declaration of Conformity

We have determined that the Zebra printers identified as the

105SLPlus ™

manufactured by:

Zebra Technologies Corporation

333 Corporate Woods ParkwayVernon Hills, Illinois 60061-3109 U.S.A.

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and Industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

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Declaration of Conformity

Compliance Information4

P1056468-002 7/3/13

Compliance Information

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Note • This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

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Contents

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Control Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Navigating in the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Changing Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Operating Parameters on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2 • Printer Setup and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38To Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

To Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Select a Location for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Install the Control Panel Keypad Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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Contents6

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Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Load the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Load the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

3 • Printer Configuration and Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Maintenance and Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Calibrate the Ribbon and Media Sensors Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Remove Media or Liner from the Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Adjust Transmissive Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Upper Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

4 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

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7Contents

7/3/13 P1056468-002

Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

FEED + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

CANCEL + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

6 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Zebra Programming Language (ZPL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 162

Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

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Contents8

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Notes • ___________________________________________________________________

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About This Document

This section provides you with contact information, document structure and organization, and

additional reference documents.

ContentsWho Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

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About This Document

Who Should Use This Document10

P1056468-002 7/3/13

Who Should Use This Document

This User Guide is intended for use by any person who needs to perform routine maintenance,

upgrade, or troubleshoot problems with the printer.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 13 This section provides a high-level overview of the

printer and its components.

Printer Setup and Operation

on page 37

This section assists the technician with initial setup

and operation of the printer.

Printer Configuration and Adjustment on page 81

This section assists you with configuration of andadjustments to the printer.

Routine Maintenance on page 123 This section provides routine cleaning and

maintenance procedures.

Troubleshooting on page 135 This section provides information about errors that

you might need to troubleshoot. Assorted

diagnostic tests are included.

Specifications on page 159 This section provides the features of and

specifications for this printer.

Glossary on page 167 The glossary provides a list of common terms.

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11About This DocumentDocument Conventions

7/3/13 P1056468-002

Document Conventions

Table 1 shows the way that certain information is conveyed in this document.

Table 1 • Document Conventions

Alternate Color

If you are viewing this guide online, you can click the blue text used for cross-references or

hyperlinks to jump directly to other sections in the guide or to web sites on the internet.

LCD Display Examples

Text from a printer’s Liquid Crystal Display (LCD) appears in Arial font.

Command Line Examples, File Names, and Directories

Command line examples, file names, and directories appear in Courier New font. Forexample:

Type ZTools to get to the Post-Install scripts in the /bin directory.

Open the Zebra.tar file in the /root directory.

Icons and Advisory Words

The following icons and advisory words are used to draw your attention to certain areas of text.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physicalharm to you.

(No icon)Caution • Advises you that failure to take or avoid a specific action could result in physicalharm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

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About This Document

Document Conventions12

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Notes • ___________________________________________________________________

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1

Introduction

This section provides a high-level overview of the printer and its components.

ContentsPrinter Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Control Panel Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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Introduction

Printer Components14

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Printer Components

Figure 1 shows the components inside the media compartment of your printer. Depending on

printer model and the installed options, your printer may look slightly different. Familiarize

yourself with these components before continuing with the printer setup procedure.

Figure 1 • Printer Components

1 Platen roller

2 Control panel

3 Printhead assembly

4 Printhead-open lever

5 Ribbon take-up spindle

6 Ribbon supply spindle

7 Media supply guide

8 Media supply hanger

5 6

1

43

2

7

8

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15IntroductionControl Panel

7/3/13 P1056468-002

Control Panel

All controls and indicators for the printer are located on the control panel (Figure 2).

Figure 2 • Control Panel

1 2 3 4

5

7

12 13 14

11

6

8

10

9

1 POWER light On when the printer is on.

2 PAUSE light On when the printer is paused.

3 ERROR light Off Normal operation—no printer errors.

On A printer error exists. Check the display for more

information.

4 DATA light Off Normal operation. No data being received or

processed.

On The printer is processing data or is printing. No data is

being received.

Blinking The printer is receiving data from or sending status

information to the host computer.

5 The display shows the printer’s operating status and allows the user to navigate the menu system.

6 The PLUS (+) button changes the parameter values. Common uses are to increase a value, to scroll

through choices, or to change values while entering the printer password.

7 The PREVIOUS button navigates to the previous parameter in the menus.

8 The MINUS (-) button changes the parameter values. Common uses are to decrease a value, to scroll

through choices, or to change the cursor position while entering the printer password.

9 The SETUP/EXIT button enters and exits configuration mode.

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10 The NEXT/SAVE button

• When in Setup Mode, the NEXT/SAVE button navigates to the next parameter in the menus.

• When exiting Setup Mode, the NEXT/SAVE button initiates various options. (See Exit Setup

Mode on page 19.)

11 The CALIBRATE button

• When the printer is paused and in non-continuous mode, the CALIBRATE button initiates a

SHORT CAL calibration, which sets the media and web thresholds without adjusting sensor gain,

determines the label length, and feeds the media to the next web.

• If the printer is in continuous mode or is not paused, this button has no effect.

12 The PAUSE button starts or stops printer operation when pressed.

13 The FEED button forces the printer to feed one blank label each time the button is pressed.

14 The CANCEL button cancels print jobs when the printer is paused.

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Control Panel Display

The control panel includes a display, where you can view the printer’s status or change its

operating parameters. In this section, you will learn how to navigate through the menu system

and change values for menu items.

After the printer completes the power-up sequence, it moves to the Idle Display (Figure 3).

Figure 3 • Idle Display

Navigating in the Display

Table 2 shows the options available for navigating through the parameters in the display.

1 The printer’s current status2 Information that you set through Idle Display on page 95

1

2

Table 2 • Navigation

Enter Setup Mode

At the Idle Display (Figure 3), press SETUP to enter

Setup Mode. The printer displays the first parameter.

Scroll through the Parameters

To scroll through the parameters, press PREVIOUS or NEXT/SAVE.

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Perform an action

+ indicates that an action can be performed.

Press PLUS (+) to perform the specified action.

Change Parameter Values

- and + indicate that a value can be changed.

Press PLUS (+) or MINUS (-) to scroll through the

accepted values.

Table 2 • Navigation (Continued)

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Exit Setup Mode

1. At the Idle Display (Figure 3), press SETUP to

enter Setup Mode. The printer displays the first

parameter.2. While in Setup Mode, press SETUP/EXIT to exit

the operating parameters.

The LCD displays SAVE CHANGES.

3. To return to the parameters, plus PREVIOUS.

OR

Press PLUS (+) or MINUS (-) to scroll through

the exit options:

• PERMANENT—Stores values in the printer

even when power is turned off.

• TEMPORARY—Saves the changes until

power is turned off.

• CANCEL—This option cancels all changes

made since you entered Setup mode, except

for changes made to DARKNESS, TEAR

OFF, COMMUNICATION, and LANGUAGE

settings, which go into effect as soon as they

are made.

• LOAD DEFAULTS—Use this option to restore

all settings other than the network settings

back to the factory defaults. Use care when

loading defaults because you will need to

reload all settings that you changed manually.

• LOAD LAST SAVE—Loads the values from

the last permanent save.

• DEFAULT NET—Use this option to restore all

print server and network settings back to the

factory defaults. Use care when loading

defaults because you will need to reload all

settings that you changed manually.

4. Press NEXT/SAVE to select the displayed choice

and exit Setup Mode.

When the configuration and calibration sequence

finishes, the printer returns to the Idle Display.

Table 2 • Navigation (Continued)

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Changing Password-Protected Parameters

Certain parameters, including the communication parameters, are password-protected by

factory default.

The first time that you attempt to change a password-protected parameter, the printer displays

ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit

numeric password. After you have entered the password correctly, you do not have to enter it

again unless you leave Setup mode by pressing SETUP/EXIT or by turning off (O) the

printer.

To enter a password for a password-protected parameter, completethese steps:

1. At the password prompt, use MINUS (-) to change the selected digit position.

2. When you have selected the digit that you wish to change, use PLUS (+) to increase the

selected digit value. Repeat these two steps for each digit of the password.

3. After entering the password, press SELECT.

The parameter you selected to change is displayed. If the password was entered correctly,

you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the Zebra

Programming Language (ZPL) command ^KP (Define Password) or using the printer’s web pages (ZebraNet wired or wireless print server required).

Disable the Password Protection Feature

You can disable the password protection feature so that it no longer prompts you for a

password by setting the password to 0000 via the ^KP ZPL command. To re-enable the password-protection feature, send the ZPL command^KPx, where x can be any number from1 to 9999.

Caution • Do not change password-protected parameters unless you have a completeunderstanding of the parameters’ functions. If the parameters are set incorrectly, the printer

may function unpredictably.

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Operating Parameters on the Control Panel

Items in this menu are shown in the order in which they appear when you press the RIGHT

ARROW. For more information about these settings, see Print Settings on page 83.

Adjust the Print Darkness

Set the darkness to the lowest setting that provides good print

quality. If you set the darkness too high, the label image may print

unclearly, bar codes may not scan correctly, the ribbon may burn

through, or the printhead may wear prematurely.

See Print Darkness on page 83 for more information.

Select the Print Speed

Select the speed for printing a label (given in inches per second).

Slower print speeds typically yield better print quality.

See Print Speed on page 83 for more information.

Adjust the Tear-Off Position

If necessary, adjust the position of the media over the tear-off bar

after printing.

See Tear-Off Position on page 84 for more information.

Select the Print Mode

Select a print mode that is compatible with your printer options.

See Print Mode on page 84 for more information.

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Set the Media Type

Select the type of media that you are using.

See Media Type on page 85 for more information.

Select the Media Sensor

Select the media sensor that is appropriate for the media that you

are using.

See Sensor Type on page 102 for more information.

Select the Print Method

Specify if ribbon is being used. Thermal Transfer media requires

ribbon for printing while Direct Thermal media does not.

To determine if you need to use ribbon, see When to Use Ribbon

on page 49.

See Print Method on page 85 for more information.

Adjust the Print Width

Specify the width of the labels being used.

See Print Width on page 85 for more information.

Set the Maximum Label Length

Set the maximum label length to a value that is at least 1.0 in.

(25.4 mm) greater than the actual label length plus the interlabel

gap. If you set the value to one that is smaller than the label length,

the printer assumes that continuous media is loaded, and the printercannot calibrate.

See Maximum Label Length on page 86 for more information.

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Set Supplies Low Warning

When this feature is enabled, the printer provides warnings whenthe media or ribbon is reaching near the end of the roll.

See Supplies Low Warning on page 89 for more information.

Set Early Warning for Maintenance

When this feature is enabled, the printer provides warnings when

the printhead needs to be cleaned.

See Early Warning for Maintenance on page 89 for more

information.

Set Printhead Cleaning Interval*

When Early Warning for Maintenance is enabled, set this value to

the length of the media or ribbon roll that you are using.

See Printhead Cleaning Interval on page 89 for more information.

* This parameter appears only if Early Warning for Maintenance

is enabled.

Reset Printhead Cleaning Counter for Early Warning*

• If you received the message WARNING CLEAN PRINTHEAD,clean the printhead, and then press PLUS to select YES to reset

the Early Warning for Maintenance printhead cleaning counter.

• If you have not cleaned the printhead, press MINUS to select

NO.


is enabled.

Set Printhead Life Expectancy*

When Early Warning for Maintenance is enabled, set this value to

the number of inches of media that the printhead is expected to print.

See Printhead Life Expectancy on page 89 for more information.


is enabled.

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Reset New Printhead Counter for Early Warning*

• If you received the message WARNING REPLACE HEAD,

replace the printhead, and then press PLUS (+) to select YES to

reset the Early Warning for Maintenance printhead replacement

counter.

• If you have not replaced the printhead, press MINUS (-) toselect NO.


is enabled.

View the Non-Resettable Counter

This parameter displays the total length of media that the printer

has printed.

See Non-Resettable Counter on page 90 for more information.

View User-Controlled Counter 1


has printed since this counter was last reset.

See User-Controlled Counters on page 90 for more information.

View User-Controlled Counter 2


has printed since this counter was last reset.

See User-Controlled Counters on page 90 for more information.

Print Counter Readings

Prints a label that lists the odometer readings for the following:• the non-resettable counter

• the two user-controlled counters

• the Early Warning for Maintenance counters, which indicate

when the printhead was last cleaned and the printhead life (If

the Early Warning for Maintenance feature is disabled, the

counters related to it do not print.)

See Print Counter Readings on page 90 for more information.

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Print Font List

This option prints a label that lists the available fonts in the printer,including standard printer fonts plus any optional fonts. Fonts may

be stored in RAM or Flash memory.

See Print Information on page 91 for more information.

Print Bar Code List

This option prints a label that lists the available bar codes in the

printer. Bar codes may be stored in RAM or Flash memory.


Print Image List

This option prints a label that lists the available images stored in

the printer’s RAM, Flash memory, or optional memory card.


Print Format List

This option prints a label that lists the available formats stored inthe printer’s RAM, Flash memory, or optional memory card.


Print Configuration Label

This option prints a configuration label (see Figure 13

on page 149), which lists the current printer configuration.


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Print Network Configuration Label

This option prints a configuration label (see Figure 14on page 149), which lists the settings for any print server that is

installed.


Print All Labels

This option prints labels that list the available fonts, bar codes,

images, formats, and the current printer and network

configurations.


Initialize Flash Memory

This option erases all previously stored information from Flash

memory.

1. If prompted for a password, enter the printer password. For

instructions, see Changing Password-Protected Parameters

on page 20.

The display shows INITIALIZE FLASH?

2. Press PLUS (+) to select YES.

The display shows ARE YOU SURE?.

3. Do you want to continue?

• Press MINUS (-) to select NO to cancel the request and return

to the INITIALIZE FLASH prompt.

• Press PLUS (+) to select YES and begin initialization.

When initialization is complete, the control panel displays

INITIALIZING COMPLETED.

Note • Initializing memory can take several minutes.

See Initialize Flash Memory on page 91 for more information.

Print a Sensor Profile

Use this menu item to print a sensor profile.

See Print a Sensor Profile on page 91 for more information.

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Calibrate the Media and Ribbon Sensors

Use this menu item to adjust the sensitivity of the media andribbon sensors.

See Media and Ribbon Sensor Calibration on page 94 for more

information. For instructions on how to perform a calibration

procedure, see Calibrate the Ribbon and Media Sensors Manually

on page 106.

Set Parallel Communications

Select the communications port that matches the one being used by

the host computer.

See Parallel Communications on page 103 for more information.

Set Serial Communications

Select the communications port that matches the one being used by

the host computer.

See Parallel Communications on page 103 for more information.

Set the Baud Rate

Select the baud value that matches the one being used by the hostcomputer.

See Baud Rate on page 104 for more information.

Set the Data Bits Value

Select the data bits value that matches the one being used by the

host computer.

See Data Bits on page 104 for more information.

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Set the Parity Value

Select the parity value that matches the one being used by the hostcomputer.

See Parity on page 104 for more information.

Set the Host Handshake Protocol Value

Select the handshake protocol that matches the one being used by

the host computer.

See Host Handshake on page 105 for more information.

Set the Zebra Protocol Value

Protocol is a type of error checking system. Depending on the

selection, an indicator may be sent from the printer to the host

computer signifying that data has been received. Select the

protocol that is requested by the host computer.

See Protocol on page 105 for more information.

Set the Network ID

This parameter assigns a unique number to the printer when the printer is operating in an RS422/485 multi-drop network

environment (an external RS422/485 adapter is required). This

gives the host computer the means to address a specific printer.

This does not affect TCP/IP or IPX networks. Set a unique network

ID number for this printer.

See Network ID on page 105 for more information.

Enable Communication Diagnostics Mode

Use this diagnostics tool to cause the printer to output the

hexadecimal values for all data received by the printer.See Communication Diagnostics Mode on page 94 for more

information.

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Set the Control Character Value

Set the control prefix character to match what is used in your labelformats.

See Control Character on page 100 for more information.

Set the Format Command Prefix Value

Set the format command prefix character to match what is used in

your label formats.

See Command Character on page 101 for more information.

Set the Delimiter Character Value

Set the delimiter character to match what is used in your label

formats.

See Delimiter Character on page 101 for more information.

Set the ZPL Mode

Select the ZPL mode that matches what is used in your labelformats.

See ZPL Mode on page 101 for more information.

Set the Power-Up Action

Set the action for the printer to take during the power-up sequence.

See Power-Up Action on page 92 for more information.

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Set the Head-Close Action

Set the action for the printer to take when you close the printhead.

See Head-Close Action on page 92 for more information.

Set the Backfeed Sequence

This parameter sets when label backfeed occurs after a label is

removed in some print modes. It has no effect in Rewind mode.

This setting is superseded by ~JS when received as part of a labelformat.

See Backfeed Sequence on page 87 for more information.

Adjust the Label Top Position

This parameter adjusts the print position vertically on the label.

Positive numbers adjust the label top position farther down the

label (away from the printhead) by the specified number of dots.

Negative numbers adjust the position up the label (toward the

printhead).

See Label Top Position on page 87 for more information.

Adjust the Label Left Position

If necessary, shift the print position horizontally on the label.Positive numbers move the left edge of the image toward the

center of the label by the number of dots selected, while negative

numbers move the left edge of the image toward the left edge of

the label.

See Label Left Position on page 87 for more information.

Set the Head Test Count*

The printer periodically performs a test of the printhead

functionality. This parameter establishes how many labels are

printed between these internal tests.

See Head Test Count on page 87 for more information.

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Set the Reprint Mode

When reprint mode is enabled, you can reprint the last label printedeither by issuing certain commands or by pressing the LEFT

ARROW on the control panel.

See Reprint Mode on page 88 for more information.

View Sensor Settings

The following parameters are automatically set during the

calibration procedure and should be changed only by a qualified

service technician.

Select Format Conversion Scaling Factor

Selects the bitmap scaling factor. The first number is the original

dots per inch (dpi) value; the second, the dpi to which you would

like to scale.

See Format Conversion on page 94 for more information.

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Select the Idle Display

Select the information shown on the printer’s display when the printer is idle.

See Idle Display on page 95 for more information.

Set the Real-Time Clock (RTC) Date

This parameter allows you to set the date to display in the Idle

Display.

See RTC Date on page 95 for more information.

Set the Real-Time Clock (RTC) Time

This parameter allows you to set the date to display in the Idle

Display.

See RTC Time on page 95 for more information.

Run the Specified ZBI Program*

• To run the ZBI program selected by the previous menu item, press PLUS (+).

• If you did not replace the ribbon, press MINUS (-) to select

CANCEL, or press the LEFT ARROW or RIGHT ARROW

to move to another parameter.

See Run a ZBI Program on page 95 for more information.

* This menu item appears only if ZBI is enabled on your printer

and no ZBI program is running.

Select the Primary Network Device

This parameter determines which device should be considered

primary in the active device selection.

See Primary Network on page 96 for more information.

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View if IP Settings Are Loaded from the Printer or Print

Server

This parameter tells whether to use the printer’s or the print

server’s LAN/WLAN settings at power-up. The default is to use

the printer’s settings.

See Load from External Device on page 96 for more information.

View the Active Print Server*

This menu item displays which print server is being used. This tells

which device’s settings such as IP protocol and IP address are

being displayed under those menu items.

* This menu item, which cannot be modified from the control

panel, appears only if a wired or wireless print server is

installed in your printer.

Set the IP Resolution Method*

This parameter tells if the user (permanent) or the server (dynamic)

selects the IP address. If a dynamic option is chosen, this

parameter tells the method(s) by which the wired or wireless print

server receives the IP address from the server.

See IP Protocol on page 97 for more information.

* This menu item appears only if a wired or wireless print server

is installed in your printer.

Set the Printer’s IP Address*

View and, if necessary, change the printer’s IP address.

Changes are saved only if IP PROTOCOL is set to PERMANENT.

To allow any saved changes to take effect, use RESET NETWORK

on page 35 to reset the print server.

See IP Address on page 97 for more information.



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Set the Subnet Mask*

View and, if necessary, change the subnet mask.




See Subnet Mask on page 98 for more information.



Set the Default Gateway*

View and, if necessary, change the default gateway.




See Default Gateway on page 98 for more information.



View the MAC Address*

View the Media Access Control (MAC) address of the print server

that is installed in the printer (wired or wireless).

See MAC Address on page 98 for more information.

* This menu item, which cannot be modified from the control panel, appears only if a wired or wireless print server is

installed in your printer.

View the ESSID Value*

The Extended Service Set Identification (ESSID) is an identifier

for your wireless network. This setting, which cannot be modified

from the control panel, gives the ESSID for the current wireless

configuration.

See ESSID on page 99 for more information.

* This menu item, which cannot be modified from the control panel, appears only if a wireless print server is installed in your

printer.

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Reset the Network Settings*

This option resets the wired or wireless print server. You must resetthe print server to allow any changes to the network settings to take

effect.

See Reset Network on page 99 for more information.



Specify the Password Level

This parameter allows you to select whether certain factory-

selected menu items or all menu items are password protected.

See Password Level on page 95 for more information.

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Select the Display Language

If necessary, change the language that the printer displays.

See Language on page 100 for more information.

Note • The selections for this parameter are displayed in

the actual languages to make it easier for you to find onethat you are able to read.

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2

Printer Setup andOperation

This section assists the technician with initial setup and operation of the printer.

ContentsHandling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

To Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

To Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Select a Location for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Install the Control Panel Keypad Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Load the Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Load the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

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Handling the Printer

This section describes how to handle your printer.

Unpack and Inspect the Printer

When you receive the printer, do the following:

1. Immediately unpack the printer.

2. Check all exterior surfaces for damage.

3. Raise the media door, and inspect the media compartment for damage to components.

4. If you discover shipping damage during inspection, do the following:

• Immediately notify the shipping company, and file a damage report.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller.

To Store the Printer

If you are not placing the printer into immediate operation, repackage it using the original

packing materials. You may store the printer under the following conditions:

• Temperature: –40°F to 140°F (–40° to 60°C)

• Relative humidity: 5% to 85% non-condensing

To Ship the Printer

Save all packing materials in case you need to ship the printer in the future.

To ship the printer, do the following:

1. Turn off (O) the printer, and disconnect all cables.

2. Remove any media, ribbon, or loose objects from the printer interior.

3. Close the printhead.

4. Carefully pack the printer into the original container or a suitable alternate container to

avoid damage during transit. A shipping container can be purchased from Zebra if the

original packaging has been lost or destroyed.

Important • Zebra Technologies is not responsible for any damage incurred during the

shipment of the equipment and will not repair this damage under warranty.

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Select a Location for the Printer

Select a location for the printer that meets these conditions:

• Surface: The surface where the printer will be located must be solid, level, and of

sufficient size and strength to hold the printer.

• Space: The area where the printer will be located must include enough space for

ventilation and for accessing the printer components and connectors. To allow for proper

ventilation and cooling, leave open space on all sides of the printer.

• Power: The printer should be within a short distance of an appropriate power outlet that is

easily accessible.

• Data communication interfaces: The printer must be within range of your WLAN radio

(if applicable) or within an acceptable range for other connectors to reach your data source

(usually a computer). For more information on maximum cable lengths and configuration,see Table 4 on page 41.

• Operating conditions: Your printer is designed to function in a wide range of

environmental and electrical conditions, including a warehouse or factory floor. Table 3

shows the temperature and relative humidity requirements for the printer when it is

operating.

Caution • Do not place any padding or cushioning material behind or under the printerbecause this restricts air flow and could cause the printer to overheat.

Table 3 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing

Direct Thermal 32° to 104°F (0° to 40°C)

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Select a Data Communication Interface

You may connect your printer to a computer using one or more of the available connections.

The standard connections are shown in Figure 4. A ZebraNet wired or wireless print server

option or a parallel port may also be present on your printer.

Figure 4 • Communication Interfaces

Table 4 on page 41 provides basic information about data communication interfaces that you

can use to connect your printer to a computer. You may send label formats to the printer

through any data communication interface that is available. Select an interface that is

supported by both your printer and your computer or your Local Area Network (LAN).

Serial port

Internal wired Ethernet print server

USB port

Parallel port

Caution • Ensure that the printer power is off (O) before connecting data communicationscables. Connecting a data communications cable while the power is on (I) may damage theprinter.

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41Printer Setup and OperationSelect a Data Communication Interface

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Table 4 • Data Communication Interfaces

InterfaceStandard or

OptionDescription

RS-232 Serial Standard Limitations and Requirements

• Maximum cable length of 50 ft (15.24 m).• You may need to change printer parameters to match the host

computer.

• You need to use a null-modem adaptor to connect to the printer

if using a standard modem cable.

Connections and Configuration The baud rate, number of

data and stop bits, the parity, and the XON/XOFF or DTR control

must match those of the host computer.

USB Standard Limitations and Requirements

• Maximum cable length of 16.4 ft (5 m).

• No printer parameter changes required to match the host

computer.

Connections and Configuration No additional

configuration is necessary.

8-bit Parallel data

interface

Standard Limitations and Requirements

• Maximum cable length of 10 ft (3 m).

• Recommended cable length of 6 ft (1.83 m).

• No printer parameter changes required to match the host

computer.

• A wired or wireless print server (if installed) takes up this port

on the printer.

Connections and Configuration No additional

configuration is necessary.

Wired Ethernet print

server

Option Limitations and Requirements

• Can print to the printer from any computer on your LAN.

• Can communicate with the printer through the printer’s web

pages.

• The printer must be configured to use your LAN.

• A parallel connection or a wireless print server (if installed)

takes up this port on the printer.

Caution • Be careful not to plug a USB cable into a wiredEthernet print server connector on the printer because doing so

will damage the Ethernet connector.Connections and Configuration Refer to the ZebraNet

Wired and Wireless Print Servers User Guide for configuration

instructions. A copy of this manual is available at

http://www.zebra.com/manuals or on the user CD that came with

your printer.

Note • To use this connection, you may need to remove a

factory-installed plug that is designed to keep someone

from accidentally plugging a USB connector into this port.

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Data Cables

You must supply all data cables for your application.

Ethernet cables do not require shielding, but all other data cables must be fully shielded and

fitted with metal or metallized connector shells. Unshielded data cables may increase radiated

emissions above the regulated limits.

To minimize electrical noise pickup in the cable:

• Keep data cables as short as possible.

• Do not bundle the data cables tightly with the power cords.

• Do not tie the data cables to power wire conduits.

Wireless print server Option Limitations and Requirements

• Can print to the printer from any computer on your WirelessLocal Area Network (WLAN).

• Can communicate with the printer through the printer’s web

pages.

• The printer must be configured to use your WLAN.

• A parallel connection or a wired print server (if installed) takes

up this port on the printer.

Configuration Refer to the ZebraNet Wired and Wireless PrintServers User Guide for configuration instructions. A copy of this

manual is available at http://www.zebra.com/manuals or on the

user CD that came with your printer.

Table 4 • Data Communication Interfaces (Continued)

InterfaceStandard or

OptionDescription

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43Printer Setup and OperationConnect the Printer to a Power Source

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Connect the Printer to a Power Source

The AC power cord must have a three-prong female connector on one end that plugs into the

mating AC power connector at the rear of the printer. If a power cable was not included with

your printer, refer to Power Cord Specifications on page 44.

To connect the printer to a power source, complete these steps:

1. Plug the female end of the A/C power cord into the A/C power connector on the back of

the printer.

2. Plug the male end of the A/C power cord into an appropriate power outlet.

Caution • For personnel and equipment safety, always use an approved three-conductorpower cord specific to the region or country intended for installation. This cord must use an

IEC 320 female connector and the appropriate region-specific three-conductor grounded

plug configuration.

115 V AC

230 V AC

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3. Turn on (I) the printer.

The printer boots up and performs a self-test.

Power Cord Specifications

Depending on how your printer was ordered, a power cord may or may not be included. If oneis not included or if the one included is not suitable for your requirements, see Figure 5 and

refer to the following guidelines:

• The overall cord length must be less than 9.8 ft. (3 m).

• The cord must be rated for a minimum of 10 A, 250 V.

• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic

interference.

Caution • For personnel and equipment safety, always use an approved three-conductorpower cord specific to the region or country intended for installation. This cord must use an

IEC 320 female connector and the appropriate region-specific, three-conductor grounded

plug configuration.

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Figure 5 • Power Cord Specifications

Figure 6 • International Safety Organization Certification Symbols

1 AC power plug for your country—This should bear the certification

mark of at least one of the known international safety organizations

(Figure 6).

2 3-conductor HAR cable or other cable approved for your country.

3 IEC 320 connector—This should bear the certification mark of at

least one of the known international safety organizations (Figure 6).

4 Length ≤ 9.8 ft. (3 m). Rating 10 Amp minimum, 250 VAC.

3

1

2

4

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Printer Setup

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Install the Control Panel Keypad Cover

A protective cover for the control panel keypad is provided with your printer (Figure 7). Install

this optional cover if your printer will operate in a moist or dirty environment. This will help to

protect the keypad from damage.

Figure 7 • Control Panel Keypad Cover

To install the control panel keypad cover, complete these steps:

1. Remove the paper backing from the control panel keypad cover to expose the adhesive.

2. Carefully align the cover over the keypad. Press to make the cover adhere to the printer.

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47Printer Setup and OperationTypes of Media

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Types of Media

Your printer can use various types of media:

• Standard media —Most standard media uses an adhesive backing that sticks individual

labels or a continuous length of labels to a liner. Standard media can come on rolls or in a

fanfold stack (Table 5).

• Tag stock —Tags are usually made from a heavy paper. Tag stock does not have adhesive

or a liner, and it is typically perforated between tags. Tag stock can come on rolls or in a

fanfold stack (Table 5).

Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous

high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has

been specifically engineered to enhance the printing capabilities of the printer and to prevent

premature printhead wear. To purchase supplies, go to http://www.zebra.com/howtobuy.

Table 5 • Roll and Fanfold Media

Media Type How It Looks Description

Non-Continuous

Roll Media

Roll media is wound on a 3-in. (76-mm) core. Individual

labels or tags are separated by one or more of the following

methods:

• Web media separates labels by gaps, holes, or notches.

• Black mark media uses pre-printed black marks on the

back side of the media to indicate label separations.

• Perforated media has perforations that allow the labels or

tags to be separated from each other easily. The media may

also have black marks or other separations between labels

or tags.

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Non-Continuous

Fanfold Media

Fanfold media is folded in a zigzag pattern. Fanfold media can

have the same label separations as non-continuous roll media.

The separations would fall on or near the folds.

Continuous

Roll Media

Roll media is wound on a 3-in. (76-mm) core.

Continuous roll media does not have gaps, holes, notches, or

black marks to indicate label separations. This allows the

image to be printed anywhere on the label. Sometimes a cutter

is used to cut apart individual labels.

Table 5 • Roll and Fanfold Media (Continued)

Media Type How It Looks Description

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49Printer Setup and OperationRibbon Overview

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Ribbon Overview

Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is

transferred to the media during the thermal transfer process. The media determines whether

you need to use ribbon and how wide the ribbon must be.

When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon isnarrower than the media, areas of the printhead are unprotected and subject to premature wear.

When to Use Ribbon

Thermal Transfer media requires ribbon for printing while Direct Thermal media does not.

To determine if ribbon must be used with a particular media, perform a media scratch test.

To perform a media scratch test, complete these steps:

1. Scratch the print surface of the media rapidly with your fingernail.

2. Did a black mark appear on the media?

Coated Side of Ribbon

Ribbon can be wound with the coated side on the inside or outside (Figure 8). This printer can

only use ribbon that is coated on the outside. If you are unsure which side of a particular roll of

ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is

coated.

Figure 8 • Ribbon Coated on Outside or Inside

If a black mark... Then the media is...

Does not appear on the media Thermal transfer. A ribbon is required.

Appears on the media Direct thermal. No ribbon is required.

Outside Inside

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Adhesive Test

If you have labels available, perform the adhesive test to determine which side of a ribbon is

coated. This method works well for ribbon that is already installed.

To perform an adhesive test, complete these steps:

1. Peel a label from its liner.

2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.

3. Peel the label off of the ribbon.

4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

Ribbon Scratch Test

Perform the ribbon scratch test when labels are unavailable.

To perform a ribbon scratch test, complete these steps:

1. Unroll a short length of ribbon.

2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the

ribbon in contact with the paper.

3. Scratch the inner surface of the unrolled ribbon with your fingernail.

4. Lift the ribbon from the paper.

5. Observe the results. Did the ribbon leave a mark on the paper?

If ink from the ribbon... Then...

Adhered to the label The ribbon is coated on the outside and can be

used in this printer.

Did not adhere to the label The ribbon is coated on the inside and cannot

be used in this printer.

To verify this, repeat the test on the other

surface of the roll of ribbon.

If the ribbon... Then...

Left a mark on the paper The ribbon is coated on the outside and can beused in this printer.

Did not leave a mark on the

paper

The ribbon is coated on the inside and cannot

be used in this printer.

To verify this, repeat the test on the other

surface of the roll of ribbon.

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51Printer Setup and OperationSelect a Print Mode

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Select a Print Mode

Use a print mode that matches the media being used and the printer options available

(Table 6).

Table 6 • Print Modes and Printer Options

Print Mode When to Use/Printer Options Required Printer Actions

Tear-Off

(default setting)

Use for most applications. This mode can

be used with any printer options and most

media types.

The printer prints label formats as it

receives them. The printer operator can tear

off the printed labels any time after they

print.

fanfold media in Tear-Off mode

(bottom feed)

fanfold media in Tear-Off mode

(rear feed)

roll media in Tear-Off mode

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Peel-Off Use when the printer has the Rewind option

if you want to remove the labels from the

liner one label at a time.

The printer peels the label from the liner

during printing and then pauses until the

label is removed. The liner winds onto therewind spindle.

Red solid lines = media, Blue dotted lines = backing only

Rewind Use when the printer has the Rewind option

if you want to save the labels without

separating them or removing them from

their backing.

The printer prints without pausing between

labels. The media is wound onto the rewind

spindle after printing.



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53Printer Setup and OperationSelect a Print Mode

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Cutter Use when the printer has a cutter option if

you want the labels to be cut apart.

The printer prints a label and then cuts it

free.



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Load the Ribbon

Use the instructions in this section to load ribbon (if used) in your printer. Ribbon is used only

with thermal transfer labels. For direct thermal labels, do not load ribbon in the printer.

To determine if ribbon must be used with a particular media, see When to Use Ribbon

on page 49.

To load ribbon, complete these steps:

1. Raise the media door.

2. Align the arrow (1) on the ribbon take-up spindle knob with the notch (2) in the ribbon

take-up spindle.

Caution • While performing any tasks near an open printhead, remove all rings, watches,hanging necklaces, identification badges, or other metallic objects that could touch the

printhead. You are not required to turn off the printer power when working near an open

printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose

all temporary settings, such as label formats, and you must reload them before you resume

printing.

Important • Use ribbon that is wider than the media to protect the printhead from wear.

Ribbon must be coated on the outside. See Coated Side of Ribbon on page 49 for more

information.

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55Printer Setup and OperationLoad the Ribbon

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3. Align the segments of the ribbon supply spindle.

4. Position the ribbon with the loose end unrolling clockwise.

5. Place the roll of ribbon on the ribbon supply spindle. Push the roll back as far as it will go.

6. A ribbon leader makes ribbon loading and unloading easier. Does your roll of ribbon have

paper or something else attached to the end to serve as a ribbon leader?

If… Then…

Yes Continue with the next step.

No a. Tear off a strip of media (labels and liner) about 6–12 in. (150–305 mm)

long from the roll.

b. Peel a label from the media strip.

c. Use this label (1) to attach the end of the ribbon (2) to the media strip (3).

The media strip acts as a leader.

23 1

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7.

8. Thread the ribbon over the media dancer assembly (1) and under the ribbon guide roller

(2).

Caution • The printhead may be hot and could cause severe burns. Allow theprinthead to cool.

Rotate the printhead-open lever (1) to the open position.

1

2 1

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57Printer Setup and OperationLoad the Ribbon

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9. Push the ribbon leader forward until it passes under the printhead assembly (1), over the

snap plate (2), and then over the platen roller (3).

10. Bring the ribbon leader over the upper ribbon roller (1) and then toward the ribbon take-up

spindle (2).

11. Wind the ribbon leader and attached ribbon counterclockwise around the ribbon take-up

spindle.

1

3

2

21

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12. Rotate the spindle counterclockwise several turns to wind the ribbon and remove any

slack.

13. Is media already loaded?

If… Then…

No a. Continue with Load the Media on page 59.

Yes a. Push down the printhead assembly (1), and then rotate the printhead-open

lever (2) until it locks into place.

b. Close the media door.

12

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59Printer Setup and OperationLoad the Media

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Load the Media

1.

2. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the

outer media guide (1).

Caution • The printhead may be hot and could cause severe burns. Allow theprinthead to cool.

Open the printhead assembly by rotating the printhead-open lever (1).

1

1

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3. Slide the outer media guide (1) all the way out.

1

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4. Insert media into the printer. Follow the instructions for roll or fanfold media, as

appropriate.

Roll Media Fanfold Media

a. Remove and discard any tags or labels that are

dirty or that are held by adhesives or tape.

a. Thread the fanfold media through the bottom

or rear slot.

Bottom Feed

Rear Feed

b. Pull out the media supply guide as far as it

goes.

b. Pull out the media supply guide as far as it

goes.

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5. Thread the media under the media dancer assembly roller (1), the media guide roller (2),

and then the upper media sensor (3).

c. Place the roll of media on the media supply

hanger. Push the roll back as far as it will go.

c. Drape the media over the media supply

hanger.

d. Slide in the media supply guide until ittouches the edge of the roll.

d. Slide in the media supply guide until ittouches the edge of the media.

Roll Media (Continued) Fanfold Media (Continued)

Important • Make sure that you thread the media under these components. If you thread

the media over them, the media obstructs the ribbon sensor and causes a false

RIBBON OUT

error.

2

3

1

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6. Push the media forward until it passes under the printhead assembly (1), under the

snap plate (2), and then over the platen roller (3).

7. In which print mode will your printer be operating? (For more information on print

modes, see Select a Print Mode on page 51.)

If using… Then…

Tear-Off mode Continue with Final Steps for

Tear-Off Mode on page 65.

Peel-Off mode Continue with Final Steps for Peel-

Off Mode on page 67.

1

3

2

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Rewind mode Continue with Final Steps for

Rewind Mode on page 72.

Cutter mode Continue with Final Steps for Cutter

Mode on page 77.

If using… Then…

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Final Steps for Tear-Off Mode 7.

8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it

just touches the edge of the media.

9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the


1

2

1

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10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it

locks into place.

11. Close the media door.

12. Set the printer to Tear-Off mode (for more information, see Print Mode on page 84).

13. If desired, perform the CANCEL Self Test on page 149 to verify that your printer is able to

print.

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Final Steps for Peel-Off Mode 7.

8. Remove the rewind plate (if installed) from the front of the printer. Store it on the two

mounting screws on the inside of the printer base.

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9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard

the labels from this exposed media.

10. Remove the hook from the rewind spindle.

11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide

plate.

Note • A core is not required.

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12. Wind the media liner counterclockwise around the rewind spindle.

a. Reinstall the hook. Insert the short end of the hook into the hole in the center of the

adjusting nut (1). Insert the long end of the hook into the small hole on the guide

plate (2).

b. Rotate the spindle counterclockwise several turns to wind the media liner over the

hook and remove any slack.



2

1

1

2

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15. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it

locks into place.

The backing winds on the rewind spindle or core.

1

12

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16. Close the media door.

17. Set the printer to Peel-Off mode (for more information, see Print Mode on page 84).

18. If desired, perform the CANCEL Self Test on page 149 to verify that your printer is able to

print.

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Final Steps for Rewind Mode 7.

8. Remove the rewind plate from its storage location inside the printer.

9. Position the rewind plate so that the lip on the attached hook plate points down.

10. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate.

11. Align the upper end of the rewind plate with the matching upper slot in the side plate.

12. Slide in the rewind plate until it stops against the printer’s main frame.

1 Upper slot

2 Lower slot

3 Rewind plate

4 Lip

5 Adjustable hook plate

3

42

5

1

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13. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard

the labels from this exposed media.

14. Remove the hook from the rewind spindle.

15. If you are using a core, slide it onto the rewind spindle until it is flush against the guide

plate.

Note • A core is not required.

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16. Wind the media liner counterclockwise around the rewind spindle.

a. Reinstall the hook. Insert the short end of the hook into the hole in the center of the

adjusting nut (1). Insert the long end of the hook into the small hole on the guide

plate (2).

b. Rotate the spindle counterclockwise several turns to wind the media liner over the

hook and remove any slack.



2

1

1

2

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19. Push down the printhead assembly (1), and then rotate the printhead-o

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