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10 th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A., H.D.E., M.Ed.
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Page 1: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

10th Nov 2017

Our Story

VDI Overview

A change in ICT infrastructure in Irish education.

From idea to implementation

Darren Platts, B.Sc.

Trevor Collins, B.A., H.D.E., M.Ed.

Page 2: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

• What this talk is about:

• Who we are

• Why we are here

• Our Journey…..

• Thank you to the organisers of the 2017 HEAnet conference.

•Welcome.

Page 3: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

• 1. Advantages of using VDI.

• 2. Recap of traditional computer model.

• 3. Review of key components of any ICT system: ROM, RAM and Software.

• 4. Problems associated with the traditional computer model.

• 5. Cost comparison – Old v New systems.

• 6. Changing the mind-set…… Improving ‘background’ infrastructure.

• 7. Overview of Virtual Desktop Infrastructure (VDI)

• 8. The future ….. dependent on key stakeholders in Irish education.

• 9. Q & A.

Telling our story – An Interesting journey.

Agenda:

Page 4: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

• Developing an IT infrastructure on which a world-class ICT

education system can be based.

•Our peer-reviewed system……

Mr Bob Savage, VP & GM of DELL EMC,Lord David PuttnamICS-Skills,VMware CESI,COMPASS,Cork Teachmeet,IT@Cork – Excellence in Education,National DMA Awards.JMB ICT Advisory group

Endorsed by:

Page 5: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

• Researched, designed, implement and run an award winning school Virtual Desktop

Infrastructure.

• Created a broad ICT curriculum to develop an interest by students in programming,

virtualisation and computer applications. (JCCIA school)

• Developed links with Google(Pilot School) and the European Schoolnet Academy.

• Currently:

• Run the Bandon CoderDojo (Kids computer club)

• www.dotie.ie : Have sourced, refurbished and helped to allocate over 300 PC’s to 14

different primary schools in the West Cork area for free. (Donations accepted!)

• Goal:

• Maintain a world-class ICT system to enhance the teaching and learning experience.

Become an ICT school of excellence. Improve ICT infrastructure in Irish education.

• Staff of BGS have: (In conjunction with huge help from Mr Gordon O’Reilly from VMware)

•To date:

Page 6: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

• Bandon Grammar School

•Our background:

2 secondary school teachers

Strong interest in ICT in education

Won awards at local and national level

Presented VDI at various conferences

Feel VDI is a perfect fit for education

Page 7: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Bandon Grammar School.

Worked with various ICT providers over a

number of years.

We now use Virtual Desktop Infrastructure

(VDI) solution to provide computing in the

school

HEAnet asked us to share some of our experiences of this

system with other education & training providers.

In this presentation we’d like to:

• Explain the context for this solution

• Introduce VDI

• Outline advantages of VDI• Future developments

Page 8: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Context for solution:BGS: a co-ed voluntary secondary school; 615 students,

45 teachersSchool has recently expanded • 440 – 615 students (Now 670)

• New building erected (2012)

• Desire for 4 computer rooms

• Expansion of ECDL delivery to

students

• ICT to support teaching & learning

Essentially presented with a green field site and a challenge to find and

implement a suitable ICT infrastructure for the school

First examined a traditional model of computing deployment

Page 9: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•Traditional typical classroom:

• C. 25 PC’s in a

dedicated room:

–Networked PCs in specialist rooms & classrooms

–Shared storage

–Servers for authentication, file server etc.

Page 10: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•Each computer needs:

• ROM, RAM and Software / Applications.

Page 11: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•Key Problems: 5 Areas:

• 1. Costs:

• Expensive cost of new PC’s

• Fast depreciating

• Expensive to maintain

• Power usage is high

• Some schools can afford the fastest, newest and best ….others can’t!

• 2. Redundancy:

• Huge amount of time not used between 9.00am and 4.00pm

• Not used after 4.00pm or weekends or holidays.

• Must be physically in the room to use the software on the PC.

• Each computer has virtually a replica hard drive!

Page 12: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

• 3. Management problems- Difficultly in accessing 120 PCs

- Maintaining/installing applications

- Maintenance

- Life cycle of PCs

• 4. Usage difficulties- In order to access specific applications, user has to be present at machine

- Unless uniform installation of operating system & applications, end user may have difficulties

- Uniform provision is essential for training e.g. ECDL

• 5. Adaptability- Can we deploy new software quickly?

- How is this compatible with BYOD or 1:1 initiatives?

- Can we customise the infrastructure to serve needs of staff and students

Page 13: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•Need to find solutions to these problems:

• Teacher /

Lecturer

• Which apps?

• How to

access?

• ICT Manager

• How to manage.

• Ease of updating.

• Level of use.

• Adaptability.

• BOM / Finance

• Infrastructure Costs

• Depreciation.

• Maintenance costs

• Staff training

Page 14: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Our Solution:

Because of these issues we decided to look for

alternative ways of deploying computing.

We instead installed a Virtual Desktop Infrastructure

solution utilising VMware software, running on Dell

servers and incorporating a EMC SAN.

This is the first such installation in an Irish secondary

school

Page 15: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•How it works: (Simplified)

Server

PC Laptop Tablet Smartphone

VMWare System

Different pools of accounts for schools & users

Page 16: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•‘Front of house’ v ‘Back of house’ infrastructure.

Username,

password &

a smart device.

********************

What users

see

********************

The real

mechanics

behind the

system.

Golden Image

Pool

Software & Apps

Server, RAM & ROM

Data storage

Backup

Administration

Updates

Security

Page 17: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)

Virtualising– abstraction of computing from the

underlying hardware/software

App

OS

HardwareDrivers

App

OS

Hardware

Hypervisor

Hardware

Hypervisor

A

p

p

O

S

A

p

p

O

S

A

p

p

O

S

A

p

p

O

S

Common with servers, but can be done with desktops too

Virtual Desktop Infrastructure

Page 18: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)Virtual Desktop Infrastructure

Page 19: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)

Install desktops on a centralised

server

Virtual Desktop Infrastructure

Page 20: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)Virtual Desktop Infrastructure

1. Golden Image – from which

is created a pool of desktops

Page 21: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)Virtual Desktop Infrastructure

1. Golden Image – from which

is created a pool of desktops

2. Method to connect to the

desktops

Page 22: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)Virtual Desktop Infrastructure

1. Golden Image – from which

is created a pool of desktops

2. Method to connect to the

desktops

3. Software to broker the

connections (Client)

Page 23: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)Virtual Desktop Infrastructure

• All desktops are stored centrally

• Created from a single image

• Users connect from any device

• All users get identical desktops

• After use, the desktop is refreshed

to its original state ready for next

user

Page 24: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,
Page 25: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)Virtual Desktop Infrastructure

Easy to manage?• Staff centrally manage all desktops

• Desktops of any specifications can be formed

• To maintain all desktops in a pool only the golden image needs to be updated

• Software can be added and rolled out to all desktops in minutes

• Easy to make specific pool of desktops for each type of users

• Users cannot introduce viruses or malware as the desktop is refreshed after logoff

• With the introduction of thin clients management is further reduced

Page 26: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Cloud Computing (VDI)Virtual Desktop Infrastructure

Each time a user logs on they get the new refreshed desktop from

the pool.

Different pools of desktops can be created from different groups

of users, e.g. staff, student, ECDL, young scientist etc.

Persona management: However in addition to the desktop from a pool, users get their

own Persona profile.

This is configurable to contain application data, theme settings,

documents, browsing history etc.

Staff & Students desktops are customised with Persona

Page 27: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•New way of thinking:

1. Use the same ROM, RAM and Software as before …. but now they’re

located on a server.

2. The server can be located on-site in the school or a cloud based

server.

3. Users log in from any type of device.

4. The server does the processing …. not the device being used.

5. All updates to ROM, RAM and Software can now be done centrally.

6. Huge savings in costs, time and manpower

7. The management of accounts can be done off-site.

8. In comparison to the best practices in Europe, VDI does all that is

recommended and more.

Page 28: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•VMWare / VDI / Server: An overview!1. The VMWare system allows us to create a ‘virtual’ computer. (Base

image)

2. We then clone this ‘virtual’ computer and create ‘pools’ of virtual machines for different class groups / years.

3. You can now provide different resources (programs) for different groups of students.

4. Every student has a user name, a password to enable them to log-on with any device from any location, (PC / Laptop / Tablet or Smartphone)

5. The key programs are uploaded onto the base image and when students access their account, they can use various programs. The software is managed centrally.

6. The work created can be stored on a school server or if the school internet line is fast, they can store it off site. (Cloud computing)

Page 29: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•Key elements to focus on:

1. The school’s VDI solution consists of centralised desktops, accessible from ANY device inside or outside the school

2. Administration is significantly easier than in a ‘traditional’ deployment. (Done centrally)

3. Old PCs can be recycled to act as a unit to access the virtual desktops. (Barely using the computing power of the PC’s)

4. Very compatible with BYOD

5. VDI is a viable alternative for ALL primary, secondary and third level education institutions.

6. IaaS will be a feature of computing in schools in the future

7. The VMware VDI solution has proven very successful in this school. (More users, more devices, more data at a higher speed)

Page 30: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•What does this mean for education in Ireland?

1. Huge savings.

2. Level playing field for ALL schools – Equality of access for ALL.

3. ‘Green’ ICT system ….. can now use second-hand PC’s donated from companies.

4. Uses less power than traditional systems. (€ Savings)

5. All software can now be accessed from anywhere with internet access.

6. Whole system can be monitored by the Dept. of Ed.

7. Other: Accountability / Cannot get a virus / Future-proof / Adaptable.

Page 31: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•Cost-Benefit Analysis:• Example: State ICT grant of €11,000 =

• What do you get?

• Key questions: (Who / What / Why / When / Where / How and How many?

1. Cost

2. Maintenance

3. Durability

4. Longevity

5. Updating

6. Future proof

7. Cost-effective

8. Energy use

Page 32: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

Obstacle: Getting value for money:

What can we do with €11,000? (Typical ICT grant)• Increased server space

• Use the software we have

• Support from Dell EMC and VMware

• Total number of Virtual Desktop Infrastructure units: 105 units.

• We use a ratio of 5:1, if we used a 10:1 ratio, we could create enough VDI machines for 2 more secondary schools in Bandon!

Page 33: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•Key management problems:

1. Fear of the unknown / Conservative

2. Small ICT budget

3. New PC’s, tablets and iPads ‘look’ good.

4. Boards of management want to see ‘front of house’ infrastructure.

5. Traditional IT systems operate from a ‘top-down’ structure.

6. Lack of knowledge by staff on ICT issues. Inexperienced / unskilled

people making the decisions on how to use an ICT budget.

7. No time or budget for staff ICT training

8. Cost-benefit of implementing a proper system

Page 34: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,
Page 35: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•An insight into the future: First major showing:

• Flexilabs:

Page 36: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•BGS specific on-line system:

Page 37: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•For the future: Our dream!1. Develop a world-class ICT education

infrastructure system for Ireland.

2. Developing BGS as an ICT school of excellence showcasing the newest and most innovative trends in technology in education.

3. Dept. of Education & Skills to commit to a cost-benefit analysis of the system with a view to it becoming the national standard for ICT in education.

4. Encourage large companies to donate old PC’s / ICT equipment to schools through various incentives.

Page 38: 10th Our Story - HEAnet...10th Nov 2017 Our Story VDI Overview A change in ICT infrastructure in Irish education. From idea to implementation Darren Platts, B.Sc. Trevor Collins, B.A.,

•Finally:

• Questions and Answers Session:


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