11. Interviewing.pptx

8/10/2019 11. Interviewing.pptx

http://slidepdf.com/reader/full/11-interviewingpptx 1/16

LECTURE No. 11

INTERVIEWING



INTERVIEWING

DEFINITION

Interviewing is a conversation with a purpose.

Interviewing uses all the forms ofcommunication- speaking listening and writing

(notes during and after the interview and the

interview write-up).



INTERVIEWING

Types of patterned interview.

In a patterned interview the interviewer controls the direction of

conversation. It is of following two kinds.

Direct Interview:

In the direct interview the interviewer keeps very close control at all

times by directing limited and specific question. He / She asks

close ended question and does not let the interviewee speak freely.

Indirect Interview:

In the indirect interview the interviewer makes little or no attempt to

direct the applicant conversation.



INTERVIEWING

Types of Interviews



INTERVIEWING

1. Selection and Placement / Job Interview

Its purpose is to hire and select the right person forthe right job.

2. Vocational Guidance interview

Its is to help an individual find his best vocation /occupation / profession.

3. Counseling Interview

It is conducted to help emotionally disturbed. Homeand personal problems are also discussed.



INTERVIEWING

4. Survey interview

It is used by marketing personnel to find answers to

the marketing problems.

5. Group Interview

Groups are formed to talk out the problem.

6. Diagnostic Interview

This type of interview is conducted by clinical

psychologists to help patients.



INTERVIEWING

7. Appraisal Interview In many companies, managers periodically interviewtheir subordinates to appraise their performance. The interview works as a control device, and itdetermines whether the goals established have beenaccomplished.

8. Information Interview

It is held to give or get information. Such interviews

are held between buyer and seller, teacher-student,parent-child, patient-physician, lawyer-client, andmanager-subordinate. Here you observe what hasbeen avoided, omitted, exaggerated, concealed,fabricated, or twisted.



INTERVIEWING

9. Exit Interview

Such an interview is held when an employeeresigns or is fired. Information so gathered maybe valuable and help future policies. Here hetalks fearlessly.

10. Persuasive Interview

It is held persuade (convincing) the other partysuch as seller-buyer interview. It required carefullistening and a speaking, and understanding theviewpoint of the other person.



INTERVIEWING

11. Disciplinary (corrective) Interview

Here the accused (blame) subordinate is given

an opportunity to explain or justify his action. His

reply may follow a warning to keep from therepetition of such actions.

12. Job Interview It is conducted to selected best candidates.



INTERVIEWING

Purpose/Objectives for which interview is carried

Interviews are face-to-face communication. It is a form of

interpersonal communication. Interviews are not just for job

procurement. The purpose for which interviews are carried may

be as follows:

1. CONUSELLING

2. EVALUATING

3. DISCIPLINING

4. COMPLAINING

5. TERMINATING



INTERVIEWING

CONUSELLING: taken by a supervisor, officer, or

counselor who may ask questions relating to work or

problem from the employee. In other cases

interviews may be conducted by a doctor/psychiatrist

of patients or person facing psychological problems.

EVALUATING: taken by supervisor, manager to

review and evaluate the performance of the

employee(s).



INTERVIEWING

DISCIPLINING: taken by an officer, manager if the

behavior of the employee(s) require action to

maintain discipline.

COMPLAINING: taken by an officer, manager if the

employee(s) wish to lodge complaint for certain

dissatisfaction or action required.

TERMINATING: taken by an officer/manager to inform

employee(s) about the termination from job.



INTERVIEWING

Favorite Characteristics of the Candidate

The employer looks for the following characteristics of the candidates.

Appearance:

stature, health, grooming, dress, neatness.

Intelligence:reasoning skill, smartness, keenness, maturity.

Manner:

Poise, self-confidence, executive-like attitude, capacity for leadership,

courtesy, tact, diplomacy.

Interest:

Enthusiasm, initiative, drive, ambition.

Sensitivity:

Sociability, adaptability, ability to get along with others.



INTERVIEWING

Favorite Characteristics of the CandidateIntegrity:

Honesty in working hours, using company resources, avoiding

wastages; dependability.

Experience:

Accomplishments, skills, ability to communicate.

Organization:

Ability to think logically and get to point quickly.

Voice and expression:

Clarity, grammar, syntax, diction, Accentuation.

Mental:

Maturity, adapting, good judgment, ability to make decision, and

resourcefulness.



INTERVIEWING

Negative Qualities of Candidate Poor physical appearance

Lack of interest, enthusiasm (passion), and ambition

(Objectives/Goals)

Over-aggressive and over-bearing (attitude)

Lack of set objectives for life

Lack of Confidence

Money conscious

Inability to get point



INTERVIEWING

Negative Qualities of Candidate

Inability to contact the eye with that of the

interviewer

Weak handshake

Inability to make decisions

Late arrival for the interview

Lack of tact, maturity, adaptability, courtesy, and

integrality.

Date post:	02-Jun-2018
Category:	Documents
Upload:	furrhafurrha
View:	220 times
Download:	0 times

11. Interviewing.pptx

Documents