25
1 TROUBLESHOOT OFFICE APPLICATIONS Chapter 7
| Date post: | 17-Dec-2015 |
| Category: |
Documents |
| Upload: | rodney-miles |
| View: | 218 times |
| Download: | 5 times |
11
TROUBLESHOOT OFFICE APPLICATIONS
Chapter 7
Chapter 7: Troubleshoot Office Applications 2
CHAPTER OVERVIEW AND OBJECTIVES
Installing options and repairing Microsoft Office System installations
Using Microsoft Office Help and Office Online
Troubleshooting toolbars and menus
Troubleshooting linked and embedded images
Troubleshooting macros
Recovering lost files
Troubleshooting e-mail components
Chapter 7: Troubleshoot Office Applications 3
INSTALLED OPTIONS
Chapter 7: Troubleshoot Office Applications 4
REPAIRING OFFICE INSTALLATIONS
Chapter 7: Troubleshoot Office Applications 5
Type your question
USING MICROSOFT OFFICE HELP
Chapter 7: Troubleshoot Office Applications 6
USING MICROSOFT OFFICE ONLINE
Chapter 7: Troubleshoot Office Applications 7
TROUBLESHOOTING TOOLBARS AND MENUS
Displaying toolbars
Resetting toolbars and menus
Custom toolbars and menus
Chapter 7: Troubleshoot Office Applications 8
DISPLAYING TOOLBARS
Chapter 7: Troubleshoot Office Applications 9
DISPLAYING TOOLBARS (CONT.)
Chapter 7: Troubleshoot Office Applications 10
RESETTING TOOLBARS AND MENUS
Chapter 7: Troubleshoot Office Applications 11
CUSTOM TOOLBARS
Chapter 7: Troubleshoot Office Applications 12
CUSTOM MENUS
Chapter 7: Troubleshoot Office Applications 13
TROUBLESHOOTING LINKING AND EMBEDDING
Linking documents
Embedding documents
Troubleshooting scenarios
Chapter 7: Troubleshoot Office Applications 14
LINKING DOCUMENTS
Creates a connection to another document
Uses less disk space
Prone to failure if linked document is unavailable
Chapter 7: Troubleshoot Office Applications 15
EMBEDDING DOCUMENTS
Embeds one document within another
Uses more disk space
Embedded document is static and will not receive updates
Chapter 7: Troubleshoot Office Applications 16
REPAIRING BROKEN LINKS
Chapter 7: Troubleshoot Office Applications 17
TROUBLESHOOTING MACROS
Check macro security settings
Step into macro to find point of failure
Re-create macro if necessary
Chapter 7: Troubleshoot Office Applications 18
RECOVERING LOST FILES
Microsoft Office Application Recovery
AutoRecover
Open and Repair
Search and Recent Documents
Chapter 7: Troubleshoot Office Applications 19
AUTORECOVER
Chapter 7: Troubleshoot Office Applications 20
OPEN AND REPAIR
Chapter 7: Troubleshoot Office Applications 21
E-MAIL APPLICATION ISSUES
Recovering deleted items
Managing attachments
Chapter 7: Troubleshoot Office Applications 22
RECOVERING DELETED ITEMS
Deleted Items Folder Deleted Items Folder
Usually no message store backup; Export Import possible solution
No recovery after Deleted Items are emptied
Outlook ExpressOutlook Express Outlook 2003Outlook 2003
If using Microsoft Exchange Server, it might be possible to use Deleted Item Recovery
Usually backed up in corporate environment
Chapter 7: Troubleshoot Office Applications 23
UPDATING OFFICE APPLICATIONS
http://office.microsoft.com/officeupdate
Check for Updates from Help menu in Office applications
Chapter 7: Troubleshoot Office Applications 24
SUMMARY
To install options Add/Remove Programs, click Change
Insert product CD and run Setup
Use Add/Remove Programs, CD, or Detect and Repair to repair Office
Research solutions in Help or Office Online
Practice customizing menus and toolbars to gain familiarity
Chapter 7: Troubleshoot Office Applications 25
SUMMARY (CONT.)
Recovering lost files Microsoft Office Application Recovery
AutoRecover
Open and Repair
Search or Recent Documents
Download application updates from Office Update on the Web
