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Project Stakeholder Management

•

Initiating

•

Planning

•

Executing

•

Monitoring &

Controlling

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Session Objectives… 1. To identify Project Stakeholders

Management Knowledge Area Processes

2.

How to Identify Stakeholders3. How to Plan Stakeholders Management

4. How to Manage the StakeholdersEngagement

5. How to Control Stakeholders Engagement

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Definition: The process of identifying the people,

groups, or organizations that could impact orbe impacted by a decision, activity, oroutcome of the project; and analyzing anddocumenting relevant information regardingtheir interests, involvement,

interdependencies,influence,

  and potentialimpact on project success

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Inputs

• .1 Project charter

• .2 Procurement

documents

• .3 Enterprise

environmental factors

• .4 Organizational

process assets

Tools &

Techniques

• .1 Stakeholder

analysis

• .2 Expert judgment

• .3 Meetings

Outputs

• .1 Stakeholder

register

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Steps in StakeholderAnalysis1.  1. Identify All

project Stakeholders.

Key stakeholders areanyone in decision-making,management rolesuch as sponsor andprimary customer

2.  2. Identify thepotential impact orsupport from eachstakeholder

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Stakeholder Analysis Matrix

Stakeholder Stakeholder

Interests

ssessment of

Impact

Potential

Strategies

Sponsor

Customer 

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Definition: The process of developing appropriate

management strategies to effectively engagestakeholders throughout the project lifecycle, based on the analysis of their needs,interests, and potential impact on projectsuccess

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Inputs

• .1 Project

management plan

• .2 Stakeholder

register

• .3 Enterprise

environmental factors

• .4 Organizational

process assets

Tools &

Techniques

• .1 Expert judgment

• .2 Meetings

• .3 Analytical

techniques

Outputs

• .1 Stakeholder

management plan

• .2 Project documents

updates

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Inputs

•.1 Stakeholder

management plan

•.2 Communicationsmanagement plan

•.3 Change log

•.4 Organizational

process assets

Tools & Techniques

•.1 Communication

methods

•.2 Interpersonal skills•.3 Management skills

Outputs

•.1 Issue log

•.2 Change requests

•.3 Project managementplan updates

•.4 Project documents

updates

•.5 Organizational

process assets updates

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Definition: The process of monitoring overall project

stakeholder relationships and adjustingstrategies and plans for engagingstakeholders.

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Inputs

•.1 Project management

plan

•.2 Issue log

•.3 Work performance data

•.4 Project documents

Tools & Techniques

•.1 Information

management systems

•.2 Expert judgment

•.3 Meetings

Outputs

•.1 Work performance

information

•.2 Change requests

•.3 Project management

plan updates

•.4 Project documents

updates

•.5 Organizational process

assets updates

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To Sum up… 1. We know Project Stakeholders

Management Knowledge Area Processes

2. We know how to Identify Stakeholders

3. We know how to Plan StakeholdersManagement

4. We know how to Manage Stakeholders

Engagement5. We know how to Control Stakeholders

Engagement

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