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Debt records and operational risk Mr. André Proite 11 th UNCTAD Debt Management Conference 13–15 November 2017 Palais des Nations , Geneva by Brazilian National Treasury The views expressed are those of the author and do not necessarily reflect the views of UNCTAD.
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Page 1: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

Debt records and operational risk

Mr. André Proite

11th UNCTAD Debt Management Conference 13–15 November 2017 Palais des Nations , Geneva

by

Brazilian National Treasury

The views expressed are those of the author and do not necessarily reflect the views of UNCTAD.

Page 2: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

Andre Proite

Brazilian National Treasury

Head-Public Debt Control, Payment and Guarantees –Back Office

Debt Recording and Operational Risk

Page 3: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

3

Summary

1. Definition of Operational Risk

2. Operational Risk Framework

3. Operational Risk Management at the Brazilian DMO

4. Integrated Debt System - SID

Debt Recording

Debt Controlling / Payment

5. Conclusions

Page 4: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

1 – Definition of Operational Risk

4

• Operational Risk is defined as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events (Basel II (2003))

• Operational risk is the least understood among the debt risk categories.

• It cannot be captured and measured as easily as credit or market risk, and it is often endogenous to the institution (Tokaç and Williams (2013))

• Operational risk is a “wide umbrella”, often seen as covering everything except for market, credit, refinancing, and liquidity risks (Magnusson et al (2010))

• The benefits of operational risks management are difficult to measure as they can only be defined strictly in terms of what did not happen (Tokaç and Williams (2013))

However, whenever it happens, hefty financial impacts may arise

Page 5: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

2 –Operational Risk Management Framework

5

-> A few steps are useful to frame-in operational risk

1. Understand and document business activities

2. Identify, assess and measure risks

3. Develop risk management strategies

4. Implement capabilities

5. Monitor performance

6. Continuous improvement

See Magnusson et alii (2010),

Page 6: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

3 – Operational Risk Management at the Brazilian DMO

6

Back in 2003 -> definition of an Operational Risk Management model

A consulting group was hired to analyze and propose changes in the operational set up of the DMO

67 processes were mapped, identifying their underlying risks, assessing the likelihood and the impact of each mapped operational risk and developing a risk matrix.

142

716

12

20

50

10

20

30

Front Office Middle Office Back Office General

Operational Risk Distribution - 2003

Low Impact Moderate Impact High Impact

Op

era

tio

nal

Ris

k

Human Risk

Unintentional Error

10/14, 9%

Fraud

3/4, 5%

Process Risk

Controlling Risk 7/10, 4%

Compliance Risk 1/1, 5%

Transaction Risk 3/4, 5%

Modelling Risk 23/34, 3%

IT Risk

Systems Failure 3/4, 5%

Software Risk 17/25, 4%

Page 7: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

3 – Operational Risk Management at the Brazilian DMO

7

In the past 15y, debt operational risk management has been improved by a series of measures:

The Brazilian National Treasury established a Compliance Unit, responsible for the definition

of the underlying methodology and concepts, besides the provision of information and suggestions to the managers

The pilot project was in the DMO

Some defined actions to minimize operational risks became institutional targets

Contingency plans were developed

A System of Integrated Debt Management is been developed.

Page 8: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

3 – Operational Risk Management at the Brazilian DMO

8

Based on the Operational Risk results, it became evident the necessity of the development of a new system that would consolidate the DMO activities and reduce significantly its operational risks.

We wanted to design a debt system that would include the following functions:

1. Recording transactions

2. Controlling

3. Reporting

4. Analytical

5. Budgetary

6. Projections / Estimates

Page 9: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

4 - Integrated Public Debt System –SID

9

Previous scenario

Operational

Risk

Fragmented Data

Information Redundancy

Loss of integrity

Scattered Information:

4 structured systems

5 Access databases

130 Excel worksheets

Page 10: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

4 - Integrated Public Debt System –SID

10

-> Advantages :

i. Reduction of redundancies

ii. Elimination of inconsistencies

iii. Safer data sharing

iv. Higher security – restricted use

v. Data Standardization

vi. Integrity

SID SIAFI*

Budget Financial

Programming Buyback

Foreign Currency

Purchases Payments Revenues

* SIAFI is the acronym for Integrated System of Financial Administration

Page 11: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

4 - Integrated Public Debt System –SID -> Integration with other systems

11

SID

SIAFI

Integrated System of Financial

Administration

SISBACEN

Central Bank System

SELIC

Special System of Settlement and Custody

B3

Custody, Settlement and Stock Exchange

Page 12: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

4 - Integrated Public Debt System –SID -> Number of Financial Instruments

12

Federal Public Debt

(3,152)

External Debt

(70)

Securities

(25)

Contractual

(45)

Domestic Debt

(3,082)

Fixed Rate (20)

Inflation Linked (116)

Floating-Rate (2,753)

Exchange Rate (193)

Page 13: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

13

4 - Integrated Public Debt System –SID

Back Office

Special Programs

Direct Issuances Statistics Unit

Budget, Accounting and Financial

Execution

Payment Preparation

(Control)

and Guarantees

Page 14: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

4 - SID - Registering the Debt Operations

14

-> Example - Competitive Public Offerings (Auctions, Exchanges and Retail Sales Program):

i. Issuance starts at the Front-Office through uploading a data file at SID;

ii. A member of Back Office’s special programs unit confirms the operation, checking the underlying prices and quantities;

iii. A member of Back Office’s accounting unit records it at SIAFI;

iv. A member of Back Office’s statistics unit checks the operation with the Clearing House;

v. The operation recording affects the outstanding and the stream of payments

=> checking points.

Data Entry Front-Office

Checks Prices (P) and

Quantities (Q) and Confirms the Operation

Special Programs

Unit

Records the Operation at

SIAFI

Accounting Unit

Checks with the Clearing

House

Statistics Unit

PHASE 1 PHASE 2 PHASE 3

Page 15: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

4 -SID- Registering the Debt Operations -What could go wrong?

15

Data different from official operation – Back Office’s members have 3 different phases to criticize them

An user can’t make an operation that is incompatible with his user profile

Flawed Data Entry (security name, date, price)

SID criticizes it

Financial operation for a future date

SID does not allow it

Contractual debt

Disbursement amount is larger than the contract – SID will not permit the operation

Page 16: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

4 – SID - Payment Operations -> Much of the action starts at D-1 (D = maturity date)

16

D-1 -> checks securities Prices (P) and Quantities (Q) with the Clearing Houses,

uploading their data files into the System;

If there is some divergence, the system will inform it and will block the operation until the problem is solved

Checks P and Q with the Clearing

House

Payment Preparation

Unit

Checks P x Q and sends

the payment order

Payment Preparation

Unit

Proceeds with the payment

Accounting Unit

PHASE 1 PHASE 2 PHASE 3

Page 17: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

4 – SID - Payment Operations -What could go wrong?

17

-> Examples

I. There is a blackout/ internet crash during the maturity day – There is an alternative room in another building with appropriate hardware to proceed with the payment;

II. The payment amount is different from the correct one – The system will not allow the payment;

III. Double Payment: Two members of DMO make the same payment – The system criticizes the second payment.

Page 18: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

5 - Conclusions

18

i. In spite of its low status compared to others debt risk categories, operational risk can cause severe financial damage, as well as political and reputational problems

ii. Op.Risk and IT Systems are connected Business Continuity Model, Auditing

iii. Focus on registration and payment - if not, cascade problems may unfold

iv. The implementation of the Integrated Public Debt System – SID was a result of the concern with operational risk.

i. It significantly reduced the operational risk related to public debt

v. Create double-checking mechanisms with different people doing the job in distinct ways

vi. It´s everyone´s job to control it. Increment general awareness -> Choose a risk champion

vii. Constantly improve your safety guards and contingency plans. Monitor performance

Page 19: 11th UNCTAD Debt Management Conference · 2 –Operational Risk Management Framework 5 -> A few steps are useful to frame-in operational risk 1. Understand and document business activities

Andre Proite Brazilian National Treasury

Head-Public Debt Control, Payment and Guarantees –Back Office [email protected]

Phone: +55 (61) 3412-3518

Thank you


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