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1_1TorbanFlinch

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    Development ofwholesale and retailmarkets in Europe

    Challenges and opportunities

    Chandigarh, India

    20-21 November 2012

    Chandigarh, India

    20-21 November 2012

    Agenda Importance of markets in Europe

    Purpose and definition of markets

    Advantages of markets

    Customer needs and marketing

    Goals for the management

    Historical development and parameters

    Lease contracts

    Provide competitive services

    Food safety

    Business economy

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    Chandigarh, India

    20-21 November 2012

    Torben Flinch, m.sc.agr.Business development, consulting and board of directors

    Chairman and board member WUWM 8 years

    Managing director Copenhagen Wholesale Market 9 years

    Managing director Agricultural Advisory Company 7 years

    Chief of board education Danish Agricultural Council 3 years

    Consultant Cooperative Development 3 years

    Agricultural adviser Economics and production 4 years

    Farming 20 years

    Chandigarh, India

    20-21 November 2012

    Importance of wholesale

    and retail markets in Europe

    Wholesale markets 21 EU countries

    110 wholesale markets

    1 mill. employees 42 bill. euro turnover p.a.

    40% of produce supply in Europe

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    Chandigarh, India

    20-21 November 2012

    Importance of wholesale

    and retail markets in Europe

    Retail markets 21 EU countries

    25.000 retail markets

    1 mill. employees

    450.000 retail traders

    40 bill. euro turnover p.a.

    Chandigarh, India

    20-21 November 2012

    Purpose of wholesale markets

    Promote food producers and wholesalers trade with

    professional buyers to strengthen their market position

    and income by:

    Supporting rational trade

    Rent out space and logistic facilities

    Provide competitive services

    Marketing the market and the products

    Develop the range of goods, the buildings and

    the infrastructure

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    Wholesale market advantages Known concept

    Transparency and high market information

    Cooperation possibilities for products, logistics

    and sales

    New business areas or products can be tried easy

    and at low costs

    Modern facilities to help increasing product quality

    Inspiration, knowledge, innovation

    All Customer groups are included Customers, suppliers and competitors are close by

    Chandigarh, India

    20-21 November 2012

    Customers want

    Fresh products

    Large range of products

    Confident supplier relations

    High level of service

    Easy access Prices are not crucial(Investigated by Retail Institute Scandinavia 2008)

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    Chandigarh, India

    20-21 November 2012

    Marketing

    Customer investigations

    what do tenants and customers want?

    Web

    market information

    Posters

    product information

    Campaigns

    usage of products, cooking and healthy diet

    Chandigarh, India

    20-21 November 2012

    Poster(example)

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    Chandigarh, India

    20-21 November 2012

    Goals for the management

    to support the actors on the market

    Service minded through all our relations

    Eventful at every visit

    Diversity product range and business concepts

    Efficiency logistic, common services and trade

    Safety people, food, environment

    Knowledge customers, society and politicians

    Chandigarh, India

    20-21 November 2012

    Historical development of the

    wholesale/retail market concept

    Influence from external economic

    and technologic conditions on markets

    Structural development of producers,

    traders and retail supermarkets chains.

    From small and many

    Big, specialized and few

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    Chandigarh, India

    20-21 November 2012

    Historical developmentof the market concept - 1

    1950 Old market places in the town center

    1950 1970 Separation of wholesale/retail

    Relocation of wholesale markets

    1970 2000 Development of wholesale markets

    infrastructure, services andmarketing

    Chandigarh, India

    20-21 November 2012

    Historical developmentof the market concept - 2

    2000 now:

    New owner structures public/private

    Relocation or reconstruction

    of wholesale markets (second time)

    Focus on logistic and food service

    Development of retail markets

    Collaboration between wholesale and

    retail markets on competing the supermarkets

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    Chandigarh, India

    20-21 November 2012

    Development parameters - 1

    Wholesale and Retail

    from integrated separate and rebuilding collaboration

    Products

    from field processing

    Price formation

    from auction contract

    Trading

    from cash and carry distribution

    Chandigarh, India

    20-21 November 2012

    Development parameters - 2

    Infrastructure and building

    from market hall closed cool chains

    Owner structure and management

    from public private

    Economic Model

    from public service commercial business

    Location

    from town centre suburb

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    Chandigarh, India

    20-21 November 2012

    Lease Contract

    Rent: fixed pr. m2 (inflation/regulation).

    Service fee: tenants pay for services.

    Reconstruction: if tenant stops the lease:

    Obligation: to maintain and

    reconstruct the space.

    Termination: on termination of lease:

    Compensation: if management needs thespace for other purpose.

    Chandigarh, India

    20-21 November 2012

    Competitive services

    Access to efficient logistic facilities

    Common opening hours

    Entrance services and control

    Parking

    Waste management

    Fork-lifts and gas services

    Food safety control

    Marketing

    Tenant association (involvement)

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    Chandigarh, India

    20-21 November 2012

    Food Safety

    Guide to good practice for wholesale

    market authorities and managers

    within the European Union

    Clean, cold and efficient

    Chandigarh, India

    20-21 November 2012

    Guide to good practice formarket managers - 1

    Requirements for food premises

    Quality Control (htccp)

    Risks and responsibilities

    Water supplyCleaning

    Waste management

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    Chandigarh, India

    20-21 November 2012

    Guide to good practice

    for market managers - 2

    Pest control

    Temperature control and ventilation

    Lighting

    Services

    Personal hygiene

    Training

    Chandigarh, India

    20-21 November 2012

    Efficient logistic (example)

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    Chandigarh, India

    20-21 November 2012

    Business EconomyExample, Copenhagen Wholesale Market2012 estimate, mill. DKK

    (Private owned commercial company)Income (turnover) 51,1

    Deprivation - 6,1

    Real estate tax - 6,8

    Maintenance - 5,0

    Operating costs - 12,9

    Consultants - 1,8

    Administration costs - 7,9

    Finance (interest on loans) - 7,5

    Tax (income) - 0,8Result (Net) + 2,3

    Chandigarh, India

    20-21 November 2012

    Welcome in WUWM

    To get information and share

    experiences across boarders