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120498123 Marketing Strategies Adopted by Danik Jagran and Amar Ujala

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    Research Project Report

    (MBA-043)

    On

    “A comparative study of marketing strategies & customer perception wit reference to !ainik "agran & Amar #$a%a

    'u mitted in artia% *u%fi%%ment of Master of Business Administration [MBA]

    rogramme+ ,00 -..Of

    Gautam Buddh Technical University, uc!no"

    Under the #upervision of #u$mitted ByMr/ a$eev 1upta B agwat 'ingMBA !epartment o%% 2o+ 0 0.4 00.'/ /M/'/5/6/7/8 Barei%%y

    %aculty of Mana&ement #cience' ri am Murti 'marak 5o%%ege of 6ngineering & 7ec no%ogy8

    Barei%%y8 #['olle&e 'ode( )*+]

    1 | P a g e

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    #hri Ram Murti #mara! 'olle&e of n&ineerin& - Technolo&y,Bareilly .U/P/0

    %aculty of Mana&ement #cience

    'ertificate

    7 is is to certify t at Mr/ Bha&"at #in&h 8 a student of MBA 12 'emester as

    comp%eted is esearc ro$ect eport tit%ed 3A comparative study of mar!etin&

    strate&ies "ith reference to 4a&ran - Amar Ujala5 assigned y MBA !epartment and

    under my supervision/

    9t is furt er certified t at :e as persona%%y prepared t is report t at is t e resu%t of is

    persona% survey;o servation/ 9t is of t e standard e

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    9eclaration

    1 am B7AG:AT #1;G7 student of MBA 4 t semester of #hri Ram Murti

    #mara! 'olle&e of n&ineerin& - Technolo&y, Bareilly/

    :ere y 9 dec%are t at t is pro$ect report tit%ed 3A comparative study of

    mar!etin& strate&ies "ith reference to 4a&ran - Amar Ujala5 assigned y MBA

    !epartment is prepared and su mitted y me under t e under supervision of

    Mr/ Rajeev Gupta /

    7 e entire ana%ysis and conc%usion of t is report are ased on t e information

    w ic is co%%ected y me during t e researc /

    B:A1=A7 '921:

    MBA-4 t 'emester

    ' M'5678 Barei%%y

    3 | P a g e

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    Ac!no"led&ement

    9 want to e:?!@

    MBA-dept/ ' ri am Murti 'marak 5o%%ege of 6n gineering & Technology

    Bareilly # 8 for providing me an opportunity to do a researc pro$ect in my 4 t

    semester and for is va%ua %e guidance in my researc /

    9 want to e

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    Preface

    7 e main purpose of t e study is to know t e over a%% marketing strategies of Amar #$a%a

    & !ainik "agran and compare t em to find est strategy out of t em/ 'tudy a%so inc%udes

    customers perception towards ot newspapers/ 7 e economic condition and

    tec no%ogies keep on c anging from time to time8 it is very difficu%t for an organi ation to

    survive in t e %ong run/ 7 e report wi%% e%p to suggest sa%es tec ni ues8 promotiona%

    tec ni ues8 opportunities and marketing strategies t at wi%% improve desired market

    growt / 7 is pro$ect report wi%% e%p in knowing customer@s perception a out content in

    newspaper/ 7 is report wi%% give information a out customer@s attitude and t eir

    preference in uying t eir newspaper/ 7 is report wi%% e%p in deve%opment and

    improvement of marketing strategies for ot newspapers/

    7 is report wi%% e eneficia% for >Amar #$a%a@ & >!ainik "agran@ ot to know a out

    t eir pro %ems faced y t em in marketing of t eir newspaper/ 9t wi%% provide some

    so%ution for pro %ems re%ated to customer@s perception/ 7 is report wi%% give a %ig t on

    various duties & responsi i%ities of t e company towards consumer/ 9t wi%% provide some

    specific information a out competitors@ and consumer preferences a out newspaper/

    * | P a g e

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    'ontents

    Topic Pa&e ;o/

    'hapter8*( 1ntroduction of the topic

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    /./ GuestionnaireCCCCCCCCCCCCCCCCCCCCCCCCCCC/ 4

    ist of Ta$les

    7a %e/.-5ustomer@s preference for newspaperCCCCCCCCCCCCCCC///30

    7a %e/,- *actors inf%uencing to uy Amar #$a%a newspaperCCCCCCCCCC//3,

    7a %e/3- *actors inf%uencing to uy !ainik "agran newspaperCCCCCCCCC///34

    7a %e/4- erception a out i-ne

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    - | P a g e

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    'hapter8*

    */*( 1ntroduction

    ;e"spaper

    A newspaper is a regu%ar%y sc edu%ed pu %ication containing news of current events8

    informative artic%es8 diverse features and advertising/ 9t usua%%y is printed on re%ative%y

    ine

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    Types of ne"s paper

    = i%e most newspapers are aimed at a road spectrum of readers8 usua%%y geograp ica%%y

    defined8 some focus on groups of readers defined more y t eir interests t an t eir

    %ocation+ for e

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    :ee!ly

    =eek%y newspapers are common and tend to e sma%%er t an dai%y papers/ 9n some cases8

    t ere a%so are newspapers t at are pu %is ed twice or t ree times a week/ 9n t e #nited

    'tates8 suc newspapers are genera%%y sti%% c%assified as week%ies/

    ;ational - 1nternational

    Most nations ave at %east one newspaper t at circu%ates t roug out t e w o%e country+ a

    nationa% newspaper8 as contrasted wit a %oca% newspaper serving a city or region/ 9n t e

    #nited Iingdom8 t ere are numerous nationa% newspapers8 inc%uding 7 e 9ndependent8

    7 e 7imes8 7 e !ai%y 7e%egrap 8 7 e 1uardian8 7 e ? server8 7 e !ai%y Mai%8 7 e 'un8

    7 e !ai%y 6

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    9aini! 4a&ran(

    !ainik "agran was founded y uranc andra 1upta in " ansi in . 4,/ 9n . 4 !ainik

    "agran s ifted its ead uarters to Ianpur8 w ere it %aunc ed its second edition on ,.

    'eptem er . 4 / 7 e ewa and B opa% editions were added in . 3 and . F/ 9n . 8

    pu %ication of 1orak pur edition started8 fo%%owed y Karanasi8 A%%a a ad and Eucknow

    in . / 9n . D48 Meerut edition was %aunc ed8 fo%%owed y Agra in . DF8 Barei%%y in

    . D and !e% i in . 0/ Between . and ,00F8 eig teen new editions were added8 and

    t roug ,00 -0D8 si< new editions were %aunc ed/

    More t an / mi%%ion peop%e read !ainik "agran making it t e %argest read dai%y in

    9ndia/ 5urrent%y8 !ainik "agran@s 3 editions are pu %is ed across e%even states of 9ndia/

    9ts editions are pu %is ed from t e fo%%owing p%aces+

    • Mad ya rades + B opa%8 9ndore8 1wa%ior8 "a a%pur8 at%am8 'atna8 'augor

    • #ttar rades + Ianpur 8 " ansi8 Karanasi8 Agra8 A%%a a ad8 A%igar 8 Barei%%y8

    1orak pur

    • " ark and + anc i 8 ! an ad 8"ams edpur

    • #ttarak and +!e radun

    • un$a +Amritsar 8 Eud iana 8"a%and ar

    • :aryana + anipat 8:issar

    http://en.wikipedia.org/wiki/Kanpurhttp://en.wikipedia.org/wiki/Jhansihttp://en.wikipedia.org/wiki/Jhansihttp://en.wikipedia.org/wiki/Jharkhandhttp://en.wikipedia.org/wiki/Ranchihttp://en.wikipedia.org/wiki/Dhanbadhttp://en.wikipedia.org/wiki/Dhanbadhttp://en.wikipedia.org/wiki/Jamshedpurhttp://en.wikipedia.org/wiki/Uttarakhandhttp://en.wikipedia.org/wiki/Dehradunhttp://en.wikipedia.org/wiki/Punjab_(India)http://en.wikipedia.org/wiki/Amritsarhttp://en.wikipedia.org/wiki/Amritsarhttp://en.wikipedia.org/wiki/Ludhianahttp://en.wikipedia.org/wiki/Jalandharhttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Panipathttp://en.wikipedia.org/wiki/Jhansihttp://en.wikipedia.org/wiki/Jharkhandhttp://en.wikipedia.org/wiki/Ranchihttp://en.wikipedia.org/wiki/Dhanbadhttp://en.wikipedia.org/wiki/Jamshedpurhttp://en.wikipedia.org/wiki/Uttarakhandhttp://en.wikipedia.org/wiki/Dehradunhttp://en.wikipedia.org/wiki/Punjab_(India)http://en.wikipedia.org/wiki/Amritsarhttp://en.wikipedia.org/wiki/Ludhianahttp://en.wikipedia.org/wiki/Jalandharhttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Panipathttp://en.wikipedia.org/wiki/Kanpur

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    • Bi ar + atna 8B aga%pur

    • :imac a% rades +! arams a%a

    • !e% i

    • =est Benga% + 'i%iguri

    • "ammu & Ias mir +"ammu

    Mar!et

    A nation@s economic and po%itica% wea%t is often measured y its readers ip/ 7 e 9ndian

    print media oasts severa% t ousand newspapers and maga ines is very uni ue%y p%aced

    given t e eterogeneity of our country/ 7 ere are a vast num er of pu %ication mast eads

    across scores of %anguages and pockets of distri ution/

    ising income and %iteracy %eve%s a%ong wit recent %i era%i ation of media ave given t e

    9ndian media industry increasing momentum/

    9n t is new8 dynamic wor%d of 9ndian media !ainik "agran is an iconic rand/ More t an

    / mi%%ion peop%e reac out for !ainik "agran making it t e %argest read dai%y of 9ndia/

    http://en.wikipedia.org/wiki/Biharhttp://en.wikipedia.org/wiki/Patnahttp://en.wikipedia.org/wiki/Bhagalpurhttp://en.wikipedia.org/wiki/Himachal_Pradeshhttp://en.wikipedia.org/wiki/Dharamshalahttp://en.wikipedia.org/wiki/Delhihttp://en.wikipedia.org/wiki/West_Bengalhttp://en.wikipedia.org/wiki/Siligurihttp://en.wikipedia.org/wiki/Siligurihttp://en.wikipedia.org/wiki/Jammu_%26_Kashmirhttp://en.wikipedia.org/wiki/Jammuhttp://en.wikipedia.org/wiki/Biharhttp://en.wikipedia.org/wiki/Patnahttp://en.wikipedia.org/wiki/Bhagalpurhttp://en.wikipedia.org/wiki/Himachal_Pradeshhttp://en.wikipedia.org/wiki/Dharamshalahttp://en.wikipedia.org/wiki/Delhihttp://en.wikipedia.org/wiki/West_Bengalhttp://en.wikipedia.org/wiki/Siligurihttp://en.wikipedia.org/wiki/Jammu_%26_Kashmirhttp://en.wikipedia.org/wiki/Jammu

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    eaders ip of !ainik "agran as grown y mu%tip%es over t e years/ 7oday !ainik "agran

    as a readers ip of / mn as per t e 9ndian eaders ip 'urvey8 ,00D ound ,/ 2ot on%y

    t is8 !ainik "agran as een t e %argest read dai%y of 9ndia for t e %ast consecutive ..

    rounds of t e 9ndian eaders ip 'urvey/ 7 is is a uni ue record in t e istory of 9ndian

    media/

    !ainik "agran@s 3 editions carve a uge swat across e%even states L #ttar rades 8

    #ttarak and8 un$a 8 :aryana8 Bi ar8 " ark and8 :imac a% rades 8 Mad ya rades 8

    !e% i8 =est Benga% and "ammu & Ias mir/ 9ts footprint revea%s tru%y awesome num ers+

    .0. mi%%ion ouse o%ds comprising 00 mi%%ion peop%e ('ource+ 9 ' ,00D , and

    5ensus)/ ?f t ese8 more t an 44 of a%% . mi%%ion p%us cities and 4, of a%% .008000 p%us

    towns in 9ndia fa%% wit in "agran markets/ 0 of 9ndia@s '65 A and 4 of 9ndia@s s/

    .08000N per mont group %ives in "agran footprints/ 4 of t e 9ndia@s

    usinessmen;industria%ists; se%f-emp%oyed professiona%s and . of a%% students in 9ndia

    are from "agran markets/ 9ts markets account for a uge s are of most product categories

    L a%most every second automo i%e8 3 mi%%ion te%evision sets8 .3 mi%%ion refrigerators and

    ., mi%%ion ,-w ee%er owners fa%% in "agran@s footprint ('ource L 9 ' ,00D ,)/

    ep rased8 a%most every t ird :indi newspaper reader and every nint any newspaper

    reader in 9ndia reads !ainik "agran/

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    AB UT 1 C; DT

    O 9-2e

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    O = ereas growt in revenues from !ainik "agran continues as e

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    Amar Ujala(

    Amar #$a%a was %aunc ed on t e .Dt of Apri% . 4D from Agra8 as a 4 page newspaper

    wit a circu%ation of , F copies wit an o $ective of promoting socia% awakening and

    introducing a fee%ing of responsi i%ity among t e citi ens of a recent%y independent 9ndia/

    9n keeping wit t ese o $ectives t at t e pu %is ers ad set for t emse%ves8 t e kind of

    news pu %is ed was asica%%y revo%ving around po%itica% and socia% issues and crime/

    'tarting from t at modest eginning8 ,0 years %ater Amar #$a%a ac ieved a circu%ation of

    ,08000 copies and was servicing over .4 districts in =estern #ttar rades / 1rowing

    s%ow%y8 ut steadi%y8 t e turn of t e century saw Amar #$a%a as one of t e top 3 dai%ies of

    9ndia/ 2ot on%y as t e newspaper s ed t e arriers of =estern #ttar rades and spread

    itse%f across t e entire state8 ut as a%so ventured into ot er neig ouring states as we%%/

    7oday8 Amar #$a%a as a staggering circu%ation of over .8 008000 copies and a readers ip

    of over ,/D crore in 9ndia/ Additiona%%y Amar #$a%a is now a%so a %eading newspaper in

    5 andigar 8 un$a 8 :aryana8 :imac a% rades 8 "ammu & Ias mir8 #ttar rades 8

    #ttarak and and !e% i/ 5urrent%y8 Amar #$a%a pu %is es a .D page dai%y issue wit more

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    co%our pages in every edition/ 9n addition to t is8 Amar #$a%a a%so as in offering for

    readers four co%our maga ines8 name%y/

    a) Udaan -A week%y career maga ine for yout every =ednesday/ ) Rupayan - Aapki ersona% *riend+ An a%% new week%y maga ine for women every

    *riday/c) Einda&i ive - Bo%e to !9 657 Bo%%ywood se+ A comp%ete%y new %ook fi%m

    maga ine every 'unday/

    A$out 'ompact

    Amar #$a%a 5ompact is a ta %oid si ed compact version wit trendy internationa% design/

    9t comprises of 2ationa%8 internationa%8 state8 %oca% news & a%so to accomodates news of

    ad$oining areas8 sports & o%%ywood/ 9t as a specia% section ca%%ed “J?#219'7A2

    w ic caters to yout /

    Apart from t e aforementioned sections it as a segment “I u%a anna w ic contains a

    p%et ora of topics from re%igion8 reservations8 editoria% etc/ 9n t is segment entries

    (poems8 s ayari8 editoria% etc) received from readers are a%so pu %is ed/

    9t is a ,0 pager wit presence in D cities of #ttar rades name%y Ianpur8 Agra8

    A%%a a ad8 Karanasi8 !e radun8 1orak pur8 Barei%%y & Meerut/ After its inception in

    Ianpur L ?cto erQ ,00 fo%%owed y Agra L !ecem erQ,00 t ere was no %ooking ack/

    ,00D witnessed 7win Eaunc of A%%a a ad & Karanasi in "anuaryQ ,00D & anot er twin

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    %aunc in t e same mont for !e radun & Meerut/ 1orak pur & Barei%%y witnessed

    compact %aunc in Apri% & May respective%y/

    7a %oid si ed 5ompact is very we%% accepted y a%% t e cities/ 9t is 2o/. newspaper of

    Ianpur8 A%%a a ad8 1orak pur & Barei%%y in its category/

    */=(Mar!etin& strate&y

    Marketing strategy is a process t at can a%%ow an organi ation to concentrate its %imited

    resources on t e greatest opportunities to increase sa%es and ac ieve a sustaina %e

    competitive advantage/ A marketing strategy s ou%d e centered on t e key concept t at

    customer satisfaction is t e main goa%/

    Marketing strategy is a met od of focusing an organi ationQs energies and resources on a

    course of action w ic can %ead to increased sa%es and dominance of a targeted marketnic e/ A marketing strategy com ines product deve%opment8 promotion8 distri ution8

    pricing8 re%ations ip management and ot er e%ementsH identifies t e firmQs marketing

    goa%s8 and e

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    companyQs revenue8 marketing strategy is c%ose%y %inked wit sa%es/ A key component of

    marketing strategy is often to keep marketing in %ine wit a companyQs overarc ing

    mission statement/

    ./ 7arget Audience

    ,/ roposition;Iey 6%ement

    3/ 9mp%ementation

    A marketing strategy often integrates an organi ationQs marketing goa%s8 po%icies8 and

    action se uences (tactics) into a co esive w o%e/ 'imi%ar%y8 t e various strands of t e

    strategy8 w ic mig t inc%ude advertising8 c anne% marketing8 internet marketing8

    promotion and pu %ic re%ations8 can e orc estrated/ Many companies cascade a strategy

    t roug out an organi ation8 y creating strategy tactics t at t en ecome strategy goa%s

    for t e ne

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    Marketing is used to identify t e customer8 satisfy t e customer8 and keep t e customer/

    =it t e customer as t e focus of its activities8 it can e conc%uded t at marketing

    management is one of t e ma$or components of usiness management/ Marketing

    evo%ved to meet t e stasis in deve%oping new markets caused y mature markets and

    overcapacities in t e %ast ,-3 centuries/ 7 e adoption of marketing strategies re uires

    usinesses to s ift t eir focus from production to t e perceived needs and wants of t eir

    customers as t e means of staying profita %e/

    7 e term marketing concept o%ds t at ac ieving organi ationa% goa%s depends on

    knowing t e needs and wants of target markets and de%ivering t e desired satisfactions/ 9t

    proposes t at in order to satisfy its organi ationa% o $ectives8 an organi ation s ou%d

    anticipate t e needs and wants of consumers and satisfy t ese more effective%y t an

    competitors/

    Sales

    A sa%e is t e act of se%%ing of products or services in return for money or ot er

    compensation/ 9t is an act of comp%etion of a commercia% activity/

    7 e se%%er L t e provider of t e newspaper L comp%etes a sa%e in response to an

    ac uisition or to an appropriation or to a re uest/ 7 ere fo%%ows t e passing of tit%e

    (property or owners ip) in t e item8 and t e app%ication and due sett%ement of a price8 t e

    o %igation for w ic arises due to t e se%%erQs re uirement to pass owners ip/ 9dea%%y8 a

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    se%%er agrees upon a price at w ic e wi%%ing%y parts wit owners ip of or any c%aim

    upon t e item/ 7 e purc aser8 t oug a party to t e sa%e8 does not e

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    product p%acement8 testimonia%s8 sa%es promotion8 merc andising8 direct mai%8 persona%

    se%%ing8 pu %ic re%ations8 trade s ows

    7 e specification of five e%ements creates a promotiona% mi< or promotiona% p%an/ 7 ese

    e%ements are persona% se%%ing8 advertising8 sa%es promotion8 direct marketing8 and

    pu %icity/ A promotiona% mi< specifies ow muc attention to pay to eac of t e five

    su categories8 and ow muc money to udget for eac / A promotiona% p%an can ave a

    wide range of o $ectives8 inc%uding+ sa%es increases8 new product acceptance8 creation of

    rand e uity8 positioning8 competitive reta%iations8 or creation of a corporate image/

    *undamenta%%y8 owever t ere are t ree asic o $ectives of promotion/ 7 ese are+

    ./ 7o present information to consumers as we%% as ot ers

    ,/ 7o increase demand

    3/ 7o differentiate a product/

    7 ere are different ways to promote a product in different areas of media/ romoters use

    internet advertisement8 specia% events8 endorsements8 and newspapers to advertise t eir

    product/ Many times wit t e purc ase of a product t ere is an incentive %ike discounts8

    free items8 or a contest/ 7 is is to increase t e sa%es of a given product/

    7 e term PpromotionP is usua%%y an PinP e

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    Mass mar!etin&

    Mass marketing is a market coverage strategy in w ic a firm decides to ignore market

    segment differences and go after t e w o%e market wit one offer/ 9t is type of marketing

    (or attempting to se%% t roug persuasion) of a product to a wide audience/ 7 e idea is to

    roadcast a message t at wi%% reac t e %argest num er of peop%e possi %e/ 7raditiona%%y

    mass marketing as focused on radio8 te%evision and newspapers as t e medium used to

    reac t is road audience/ By reac ing t e %argest audience possi %e e

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    7 e opposite to 2ic e marketing as it focuses on ig sa%es and %ow prices/ 9t aims to

    provide products and services t at wi%% appea% to t e w o%e market/

    */?( $jective - #cope

    $jective( ? $ective of t is study is to find marketing strategies suc as sa%es & promotiona% too%s app%ied y !ainik "agran & Amar #$a%a/ some of t e o $ective is given

    e%ow-

    .) 7o compare sa%es strategies of $agran & Amar #$a%a and find out est sa%es

    strategy of t em/

    ,) 7o compare promotiona% too%s app%ied y $agran & Amar #$a%a and find out est

    promotiona% too%s/3) 7o Inow a out customer perception towards newspaper and content from

    customers of !ainik $agran and Amar #$a%a/

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    #cope( 7 ere is various scope of t is study some of t em are given e%ow-

    .) 7 is study wi%% give est sa%es strategy for dai%y news w ic may e e%pfu% for

    ot er sma%% si e news dai%y/,) 7 is study wi%% give est promotiona% strategy for dai%y news w ic may e

    e%pfu% for ot er sma%% si e news dai%y and even to $agran and Amar #$a%a a%so/3) 7 is study wi%% provide information a out customer@s perception towards Amar

    #$a%a & !ainik "agran

    'hapter8=

    iterature Revie"

    =/*(9aini! ja&ran

    9n . 4,8 t e first edition of !ainik "agran was %aunc ed from " ansi/ 9n . 4 8 t e second

    edition was %aunc ed from Ianpur/ 9n a succession of %aunc es and p%anned e

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    9ndore and 'i%iguri/ !uring ,00 -0D si< new editions were %aunc ed L atia%a8 B atinda8

    Mat ura8 ae Barei%%y8 Ayod ya and :aridwar/

    9n "une ,00 8 !ainik "agran entered into a strategic a%%iance and partners ip wit

    9ndependent 2ews and Media %c/ ' ort%y after8 t e company went pu %ic in ,00F/

    "agran rakas an Etd (" E)is 9ndia@s %eading media and communications group8 wit its

    main interests across 2ewspapers8 ?utdoor8 9nternet8 Maga ines8 Be%ow t e Eine

    marketing so%utions8 and Mo i%e Ka%ue Added 'ervices/

    6sta %is ed =it suc outstanding credentia%s it is easy to see t at !ainik "agran wou%d

    ave severa% ac ievements/ 9n May ,00F8 !ainik "agran was voted as t e most credi %e

    source of news wit in t e print media y a BB5- euters study/

    7 e readers ip and circu%ation num ers ave grown e

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    =/=(Amar Ujala

    ?ver t e years8 a %ot as c anged in Amar #$a%a/ #sing t e %atest state of t e art

    tec no%ogy and e uipment8 Amar #$a%a is now eing printed from .D editions/ A%so in

    keeping wit todayQs fast paced %ife8 a%% printing centres are connected y %atest

    tec no%ogy to en ance speed of news dissemination/ 7o ensure ua%ity of materia% and

    content8 Amar #$a%a as a regu%ar mem ers ip wit A* and A /

    Amar #$a%a as grown dramatica%%y and as evo%ved wit t e c anging times/ 7 e

    newspaper is known for some ground reaking $ourna%ism and even in todayQs cut t roat

    competitionH Amar #$a%a is sti%% se%%ing Aut enticity8 :onesty and 7rust/

    Amar #$a%a en$oys t e num er four position in terms of readers ip wit a tota% readers ip

    of ,/ crores/ Besides8 t e group as a%so decided to foray in t e maga ine vertica%/ 7 e

    initiative wi%% e on t e %ines of its ot er competitors name%y !ainik B askar and

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    :industan/ Amar #$a%a wi%% %aunc t ree :indi maga ines y ne

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    'ollection of data(

    !ata wi%% e co%%ected t roug primary and secondary sources from t e dainik

    $agran and Amar #$a%a/

    7 e data wi%% e co%%ected from t e respondents t roug t e distri ution of uestionnaire/

    ?/=( Method of data collection - data type( 8

    Primary 9ata(8

    rimary data is co%%ected y interviewing staff mem ers of Amar #$a%a & !ainik $agran

    y a we%% designed uestionnaire for t eir marketing strategy and customer is a%so

    interviewed y me wit a %ist of uestionnaire on t e asis of customer perception/

    Guestionnaire is one of t e most important too%s of knowing t e organi ationa% &

    customer view/

    #econdary data(8

    2ewspaper 8 maga ines 8 internet 8 organi ationa% records/

    Area of the study( 8 Barei%%y

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    #amplin& method( 8 5onvenience samp%ing

    'hapter8+(9ata Analysis - 1nterpretation

    +/*(9ata Analysis

    !ata is co%%ected and recorded t roug interview of organi ationa% staff at !ainik $agran

    & Amar #$a%a y some open ended uestions and ana%y ed to get some conc%usion on

    t is pro$ect/ 9 meet Mr/ Amit 'ing of marketing & advertisement department at Amar

    #$a%a Barei%%y and Mr/ 2itin Agarwa% of marketing & advertisement department at !ainik

    $agran Barei%%y/

    Fuestion( */ cou%d you provide me some information a out marketing strategies app%ied

    y your organi ationR

    9escription( 7 is uestion as een designed to know a out various marketing strategies

    app%ied y your Amar #$a%a & !ainik $agran/

    Result(

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    Amar Ujala8 Mr/ Amit 'ing said t at Amar #$a%a is using mass marketing tec ni ues8

    permanent distri utor appointment8 open me%as8 socia% we%fare programs8 oardings8

    anners8 own we site in marketing of newspaper/

    9aini! 4a&ran8 Mr/ 2itin Agarwa% said t at !ainik $agran is using marketing tec ni ues

    %ike se%%ing y appointing distri utor8 ig er margin to t e distri utor8 %ow priced news

    paper to penetrate t e market8 pu %ic meetings8 oardings8 anners8 internet/

    Fuestion( =/ w at are t e sa%es tec ni ues app%ied y your organi ationR

    9escription( 7 is uestion is designed to know a out sa%es tec ni ues app%ied y dainik

    $agran & Amar #$a%a/

    Result(

    Amar Ujala 8 Marketing ead of Amar #$a%a said t at t ey are using a distri ution

    c anne% to se%% t eir news paper/ 7 ere are distri utors8 se%%ers and so many

    de%ivery oys to ensure avai%a i%ity of news paper to t e reader in t at distri ution

    c anne%/

    9aini! 4a&ran8 Marketing ead of !ainik $agran said t at t ey are using same

    distri utors of ot er news paper as we%% as t ey ave appointed t eir own

    distri utors in t e market in t eir distri ution c anne%/ 7 eir ierarc y of

    distri ution c anne% is same as ot er news paper in t e market/

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    Fuestion( ?/ w ic promotiona% too%s are used y your organi ation to promote your

    dai%y news paperR

    9escription( 7 is uestion is designed to know a out promotiona% too%s app%ied y

    dainik $agran & Amar #$a%a/

    Result(

    Amar Ujala 8 Marketing ead of Amar #$a%a said t at t ey are using 40- 0

    oarding8 anners8 s opping carniva%8 open me%as8 socia% activities and a campaign

    against po%yt in %ike po%y t in ke ina sunder duniya8 gifts as promotiona% too% in

    Barei%%y/

    9aini! 4a&ran8 Marketing ead of !ainik $agran said t at t ey are using oardings8

    anners8 pu %ic meetings8 price cut8 gifts8 *M radio as a promotiona% too% to

    promote t eir newspaper in Barei%%y/

    Fuestion(+/ = at is done y your organi ation to retain your customers to a %ong timeR

    9escription( 7 is uestion is designed to know a out customer retaining tec ni ue used

    y dainik $agran & Amar #$a%a/

    Result(

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    Amar Ujala 8 Marketing ead of Amar #$a%a said t at t ey are focusing on good

    ua%ity of content to attract t eir customers as we%% as t ay are a%so app%ying

    s opping carniva%8 open me%as8 socia% activities8 gifts to retain t eir customers in

    Barei%%y/

    9aini! 4a&ran8 Marketing ead of !ainik $agran said t at t ey are se%%ing

    newspaper on %ess price8 giving gifts to distri utor on sa%e to retain t eir customers

    in Barei%%y/

    Fuestion( @/ = o are t e main competitorsR

    9escription( 7 is uestion is designed to know a out competitors of ot dainik $agran

    & Amar #$a%a/

    Result(

    Amar Ujala 8 Marketing ead of Amar #$a%a said t at t eir main competitor is

    !ainik "agran in Barei%%y/

    9aini! 4a&ran8 Marketing ead of !ainik $agran said t at t eir main competitors

    are t e Amar #$a%a8 :industan dai%y newspaper in Barei%%y/

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    Fuestion( / :ow8 you are differentiating your newspaper from your competitorsR

    9escription( 7 is uestion is designed to know a out ow ot news paper is

    differentiating t emse%ves from eac ot er/

    Result(

    Amar Ujala 8 Marketing ead of Amar #$a%a said t at t ey are focusing on content

    and ua%ity of news paper8 t ey are t e o%dest rand in Barei%%y/

    9aini! 4a&ran8 Marketing ead of !ainik $agran said t at t ey are providing

    c eapest priced newspaper wit ig er ua%ity newspaper in Barei%%y/

    Fuestion( H/ w at are t e p%ans to enefit your customersR

    9escription( 7 is uestion is designed to know a out ow ot news papers is enifiting

    t eir customers/

    Result(

    Amar Ujala 8 Marketing ead of Amar #$a%a said t at t ey are pu %is ing re%evant

    news in t eir news paper8 t ey are covering a%% t e news re%ated need of customers

    %ike regiona% news8 nationa% news8 genera% awareness8 providing information a out

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    $o and career8 genera% know%edge8 important advertisements8 t ey are doing some

    socia% activities %ike add e%ping camp8 winning pri e on s opping carniva%s/

    9aini! 4a&ran8 Marketing ead of !ainik $agran said t at t ey are providing fast

    news de%ivery t roug good distri ution c anne%8 newspaper wit ig er ua%ity

    c eapest in price8 providing genera% know%edge to t e students in newspaper8

    providing $o and career re%ated information/

    Fuestion( >/ 9s it rig t t at %ess price is good for sa%e or notR

    9escription( 7 is uestion is designed to know a out ow ot news papers is

    enefiting t em se%f troug cutting t eir price or deciding to not to reduce t eir price/

    Result(

    Amar Ujala 8 Marketing ead of Amar #$a%a said t at t ey are sta i%i ed rand in

    Barei%%y so t at we are not re uired to cut price of t e news paper/ 7 eir customers

    are %oya% to t em and t ey are not reducing t eir price of newspaper or not for

    advertisement/

    9aini! 4a&ran8 Marketing ead of !ainik $agran said t at t ey t ink t at price cut

    is very muc eneficia% for introductory session to capture a %arge market s are and

    after t at t ey cou%d rise t e price of t eir newspaper/

    Fuestion( I/ Are you facing any pro %em in marketing of dai%y newsR

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    9escription( 7 is uestion is designed to know a out w ic type of pro %em ot t e

    news paper is facing in marketing of t eir newspaper/

    Result(

    Amar Ujala 8 Marketing ead of Amar #$a%a said t at t ey are facing pro %em %ike

    fast distri ution c anne%8 reac a i%ity in rura% market8 competition in t e market8

    %ess se%% in summer season8 ig er margin given y competitors to distri utors/

    9aini! 4a&ran8 Marketing ead of !ainik $agran said t at t ey are facing pro %em

    %ike ig competition8 sta i%ity in t e market8 tracking adds in newspaper8 cutting

    cost and ig er margin to distri utors/

    Fuestion( *)/ 9s compact (9 ne

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    9aini! 4a&ran8 e said t at i-ne

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    aini 4agran 21 3*i5next 6 1*!ompact + 1

    Total 60 100#Grap$ !or %uestion.1Customer s pre!erence !or ne"spaper

    /mar 0jala aini 4agran 75next !ompact

    *11*22*33*))*

    ) 8 3*8

    1*81 8

    &i'ure(1

    )e"spaper

    *re!erence

    1nterpretation( *rom responses given y F0 respondents8 40 respondents (,4

    respondents) said t at t ey were prefer to uy Amar #$a%a and 3 respondents (,.

    respondents) said t at t ey were prefer to uy !ainik "agran and . respondents (

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    respondents) said t at t ey were prefer to uy i-ne

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    Grap$ !or %uestion.+

    &actors in-uencin' to bu /mar jala ne"spaper

    9uality o: content Brand 7mage Price

    12

    3

    )

    *

    +

    * 8 * 8

    &i'ure(+

    n-uencin' &actors

    *eople

    1nterpretation( *rom responses given y ,4 respondents8 0 respondents (.,

    respondents) said t at t ey were inf%uenced to uy Amar #$a%a due to t eir content

    ua%ity and 0 respondents (., respondents) said t at t ey were prefer to uy Amar

    u$a%a due to t eir rand image and no one inf%uenced y price/

    3/ 9f you uy !ainik "agran t en w ic factor inf%uence you to uy !ainik "agranR

    a)Gua%ity of content )Brand image c) rice

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    Description: 7 is uestion ad een made to know factors t at inf%uence

    customers to uy !ainik "agran/

    Sample size=+1Table.2

    &actors in-uencin' to bu Daini3 4a'ran ne"spaper

    .ption Re pon e Percentage9uality o:content

    1 ),8+

    Brand image + 2-8+Price * 238-Total +1 100#

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    Grap$ !or %uestion.2

    &actors in-uencin' to bu Daini3 ja'ran ne"spaper

    9uality o: content Brand 7mage Price

    *11*22*

    33*))**

    ),8+

    2-8+238-

    &i'ure(2

    n-uencin' &actors

    *eople

    1nterpretation( *rom responses given y ,. respondents8 4 /F respondents (.0

    respondents) said t at t ey were inf%uenced to uy !ainik "agran due to t eir content

    ua%ity and ,D/F respondents (F respondents) said t at t ey were prefer to uy !ainik

    "agran due to t eir rand image and ,3/D ( respondents)said t at t ey were inf%uenced

    y price/

    4/ = at is your perception a out i-ne

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    a) 2ewspaper for yout ) 2ewspaper for %ow income peop%e

    Description: 7 is uestion ad een made to know perception of peop%e a out i-

    ne

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    Grap$ !or %uestion.,

    *erception about i(ne t

    ;e' paper :or youth ;e' paper :or lo' income people

    1

    23

    )*

    +,

    -

    6

    ,,8-

    228

    &i'ure(,

    *erception

    *eople

    1nterpretation( *rom responses given y respondents8 D respondents (

    respondents) said t at i-ne

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    Sample size=7

    Table.7

    *erception about Compact

    .ption Re pon e Percentage;e' paper :oryouth;e' paper :orlo' income

    people

    + 1

    Total 6 100#

    Grap$ !or %uestion.7

    *erception about Compact

    ;e' paper :or youth ;e' paper :or lo' income people

    2

    )

    +

    -

    1

    12

    8

    1 8

    &i'ure(7

    *erception

    *eople

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    1nterpretation( *rom responses given y F respondents8 .00 respondents (F

    respondents) said t at compact newspaper is made for %ow income peop%e and no one said

    t at it is for yout /

    F/ = at is your view on ad and content in Amar #$a%aR

    a)More ad t an content c)More content t an ad

    Description: 7 is uestion ad een made to know perception of peop%e a out

    Amar #$a%a t at Amar #$a%a providing good content or more advertisement in t eir

    newspaper/

    Sample size=+,

    Table.6

    *erception about a8 an8 ne"s content in /mar jala

    .ption Re pon e PercentageMore a8 t$an

    content

    1 )18,

    ore contentthan ad

    1) *-83

    Total +, 100#

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    Grap$ !or %uestion.6

    *erception about a8 an8 ne"s content in /mar jala

    ore ad than content ore content than ad

    1

    2

    3

    )

    *

    +

    ,

    )18,

    *-83

    &i'ure(6

    )e"spaper

    *eople

    1nterpretation( *rom responses given y ,4 respondents8 4./ respondents (.0

    respondents) said t at t ere is more ad t an content in Amar #$a%a ut D/3 respondents

    said t at t ere is more content t an ad in Amar #$a%a/

    / = at is your view on ad and content in !ainik "agranR

    a)More ad t an content c)More content t an ad

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    Description: 7 is uestion ad een made to know perception of peop%e a out

    !ainik "agran t at !ainik "agran is providing good content or more advertisement in

    t eir newspaper/

    Sample size=+1

    Table.9

    *erception about a8 an8 ne"s content in Daini3 ja'ran

    .ption Re pon e Percentageore ad than

    content12 *,

    ore contentthan ad

    6 )3

    Total +1 100#

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    Grap$ !or %uestion.9

    *erception about a8 an8 ne"s content in Daini3 ja'ran

    ore ad than content ore content than ad

    1

    2

    3

    )

    *

    +

    *,8

    )38

    &i'ure(6

    )e"spaper

    *eople

    1nterpretation( *rom responses given y ,. respondents8 respondents (.,

    respondents) said t at t ere is more ad t an content in !ainik $agran ut 43

    respondents( ) said t at t ere is more content t an ad in !ainik $agran/

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    D/ = ic newspaper you find t at easi%y avai%a %e to youR

    a)Amar #$a%a or compact )!ainik "agran or i-ne

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    Grap$ !or %uestion.

    *erception about availabilit o! ne"spaper

    /mar 0jala aini 4agran

    1

    2

    3

    )

    *

    +

    ,

    ) 8

    + 8

    &i'ure(

    )e"spaper

    *eople

    1nterpretation( *rom responses given y F0 respondents8 40 respondents (,4

    respondents) said t at Amar #$a%a is easi%y avai%a %e to t em ut F0 respondents (3F)

    said t at !ainik $agran is easi%y avai%a %e to t em/

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    +/=(%indin&s

    18 Amar #$a%a is using mass marketing tec ni ues8 permanent distri utor

    appointment8 open me%as8 socia% we%fare programs8 oardings8 anners8 own

    we site in marketing of newspaper and !ainik $agran is using marketing

    tec ni ues %ike se%%ing y appointing distri utor8 ig er margin to t e distri utor8

    %ow priced news paper to penetrate t e market8 pu %ic meetings8 oardings8

    anners8 internet/,/ Amar #$a%a is using distri ution c anne% to se%% t eir news paper/ 7 ere are

    distri utors8 se%%ers and so many de%ivery oys to ensure avai%a i%ity of news paper

    to t e reader in t at distri ution c anne%/ !ainik $agran is using same distri utors

    of ot er news paper as we%% as t ey ave appointed t eir own distri utors in t e

    market in t eir distri ution c anne%/ 7 eir ierarc y of distri ution c anne% is

    same as ot er news paper in t e market/3/ Amar #$a%a is using 40- 0 oarding8 anners8 s opping carniva%8 open me%as8

    socia% activities and a campaign against po%yt in %ike po%y t in ke ina sunder

    duniya8 gifts as promotiona% too% in Barei%%y/ !ainik $agran is using oardings8

    anners8 pu %ic meetings8 price cut8 gifts8 *M radio as a promotiona% too% to

    promote t eir newspaper in Barei%%y/4/ Amar #$a%a is focusing on good ua%ity of content to attract t eir customers as

    we%% as t ay are a%so app%ying s opping carniva%8 open me%as8 socia% activities8

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    gifts to retain t eir customers in Barei%%y/ !ainik $agran is se%%ing newspaper on

    %ess prices8 giving gifts to distri utor on sa%e to retain t eir customers in Barei%%y// Amar #$a%a@s main competitor is !ainik "agran in Barei%%y/ !ainik $agran@s main

    competitor is Amar #$a%a8 :industan dai%y newspaper in Barei%%y/F/ Amar #$a%a is focusing on content and ua%ity of news paper8 t ey are t e o%dest

    rand in Barei%%y/ !ainik $agran is providing c eapest priced newspaper wit

    ig er ua%ity newspaper in Barei%%y/H/ Amar #$a%a is pu %is ing re%evant news in t eir news paper8 t ey are covering a%%

    t e news re%ated need of customers %ike regiona% news8 nationa% news8 genera%

    awareness8 providing information a out $o and career8 genera% know%edge8

    important advertisements8 t ey are doing some socia% activities %ike add e%ping

    camp8 winning pri e on s opping carniva%s/ !ainik $agran is providing fast

    newspaper de%ivery t roug good distri ution c anne%8 newspaper wit ig er

    ua%ity c eapest in price8 providing genera% know%edge to t e students in

    newspaper8 providing $o and career re%ated information/>/ Amar #$a%a is a sta i%i ed rand in Barei%%y so t at t ey ave not re uired to cut

    t eir price of t e news paper/ 7 eir customers are %oya% to t em and t ey are not

    reducing t eir price of newspaper or not for advertisements in Amar u$a%a/ rice

    cut is very muc eneficia% for !ainik $agran at introductory session to capture a

    %arge market s are and after t at t ey cou%d rise t e price of t eir newspaper/I/ Amar #$a%a is facing pro %em %ike fast distri ution c anne%8 reac a i%ity in rura%

    market8 competition in t e market8 %ess se%% in summer season8 ig er margin given

    y competitors to distri utors/ !ainik $agran is facing pro %em %ike ig

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    competition8 sta i%ity in t e market8 tracking adds in newspaper8 cutting cost and

    ig er margin to distri utors/

    *)/ compact is eneficia% for t em and it is targeted for %ow income fami%y/ i-

    ne

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    4/ ?n a uestion to customer@s of i-ne

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    As data &athered throu&h intervie"in& representatives of Amar Ujala and 9aini!

    4a&ran to !no" a$out their mar!etin& strate&ies/ There are follo"in& conclusions

    &iven $elo" comes into e istence from data analysis and findin&s/

    18 As per marketing strategies concern for Amar #$a%a8 t ere are using mass

    marketing tec ni ues8 permanent distri utor appointment8 open me%as8 socia%

    we%fare programs8 oardings8 anners8 own we site for sa%es and promotion of

    Amar u$a%a newspaper28 As per marketing strategies concern for !ainik $agran8 t ey are using marketing

    tec ni ues %ike se%%ing y appointing distri utor8 ig er margin to t e distri utor8

    %ow priced news paper to penetrate t e market8 pu %ic meetings8 oardings8

    anners8 internet/3/ Amar #$a%a@s main focus on good ua%ity of content to attract t eir customers as

    we%% as t ay are a%so app%ying s opping carniva%8 open me%as8 socia% activities8

    gifts to retain t eir customers in Barei%%y/ !ainik $agran@s sa%es strategy for

    newspaper depends on %ess prices8 giving gifts to distri utors on ig er sa%e to

    retain t eir customers in Barei%%y/4/ Amar #$a%a is considering !ainik $agran as t eir main competitor in Barei%%y and

    !ainik $agran is considering Amar #$a%a8 :industan dai%y newspaper as t eir

    competitor in Barei%%y/@/ 7o attract t eir customer Amar #$a%a is offering differentiated newspaper8 t ey are

    covering a%% t e news re%ated need of customers %ike regiona% news8 nationa% news8

    genera% awareness8 providing information a out $o and career8 genera%

    know%edge8 important advertisements8 t ey are doing some socia% activities %ike

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    add e%ping camp8 winning pri e on s opping carniva%s/ !ainik $agran is

    attracting t eir customers y newspaper wit c eapest in price8 providing genera%

    know%edge to t e students in newspaper8 providing $o and career re%ated

    information/ Amar #$a%a is a sta i%i ed rand in Barei%%y so t at t ey ave not

    re uired cutting t eir price of t e news paper/ 7 eir customers are %oya% to t em

    and t ey are not reducing t eir price of newspaper or not for advertisements in

    Amar u$a%a// 5ompact is eneficia% for Amar #$a%a and it is targeted for %ow income fami%y/

    9-ne

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    Barei%%y/ 9-ne

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    ./ 9t is recommended to !ainik "agran t at t ey ave to do some socia% activity %ike

    Amar #$a%a@ Baad ra at and campaign against po%yt in to gain popu%arity in

    socia% concerns/,/ !ainik "agran s ou%d ave to increase t eir prices to make a good attitude in

    consumer@s mind ecause %ow price affect t e rand image in t e market/3/ !ainik $agran s ou%d ave de%iver more content t an ad in t eir news paper/4/ !ainik "agran@s rand 9-ne

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    +/ ( Bi$lio&raphy

    Boo!s(

    . Marketing esearc L 1/5/Beri, esearc Met odo%ogy L 5/ /Iot ari3 Marketing Management L i%ip kot%er

    :e$sites(

    . www/goog%e/com, www/searc /ya oo/com3 '''8in8jagran8yahoo8com4 '''8amarujala8com

    http://www.google.com/http://www.search.yahoo.com/http://www.in.jagran.yahoo.com/http://www.amarujala.com/http://www.google.com/http://www.search.yahoo.com/http://www.in.jagran.yahoo.com/http://www.amarujala.com/

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    'hapter/@( Anne ure

    @/*( Fuestionnaire

    7 ese uestions ad een asked to t e marketing manager of Amar #$a%a & !ainik

    "agran-

    *8 'ould you provide me some information a$out mar!etin& strate&ies applied

    $y your or&aniJationK=8 :hat are the sales techniLues applied $y your or&aniJationK?8 :hich promotional tools are used $y your or&aniJation to promote your daily

    ne"s paperK+8 :hat is done $y your or&aniJation to retain your customers to a lon& timeK@8 :ho are the main competitorsK

    8 7o", you are differentiatin& your ne"spaper from your competitorsKH8 :hat are the plans to $enefit your customersK>8 1s it ri&ht that less price is &ood for sale or notKI8 Are you facin& any pro$lem in mar!etin& of daily ne"sK.0- 1s compact .1 ne t0 $ecomes a hurdle for Amar Ujala .9aini! ja&ran0sale or it

    is $eneficial for Amar Ujala .9aini! 4ar&ran0K

    7 ese uestions ad een asked to customers of Amar #$a%a & !ainik "agran to know

    t eir perception towards t eir newspapers/

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    @/ :hat is your perception a$out compactK

    a) 2ews paper for yout ) 2ews paper for %ow income peop%e

    / :hat is your vie" on ad and content in Amar UjalaK

    a)More ad t an content c)More content t an ad

    H/ :hat is your vie" on ad and content in 9aini! 4a&ranK

    a)More ad t an content c)More content t an ad

    >/ :hich ne"spaper you find that easily availa$le to youK

    a)Amar #$a%a or compact )!ainik "agran or i-ne


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