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1/21/2016 1 -Medication Errors -Prescription Opioid Overdose Epidemic -Pharmacy Safety -PMP -Forgeries Critical in preventing future medication errors NABP: most states require hospital & medical facilities (including pharmacies) to report med errors NMBOP requires adverse drug event reporting Incident - a drug that is dispensed in error, that is administered and results in harm, injury or death Harm - temporary or permanent impairment requiring intervention THE PHARMACIST IN CHARGE SHALL: A. Develop and implement written error prevention procedures as part of the Policy and Procedures Manual. B. Report incidents, including relevant status updates, to the Board on Board approved forms within fifteen (15) days of discovery. “Significant Adverse Drug Event Reporting Form” THE BOARD SHALL: A. Maintain confidentiality of information relating to the reporter and the patient identifiers. B. Compile and publish, in the newsletter and on the Board web site, report information and prevention recommendations. C. Assure reports are used in a constructive and non- punitive manner. BOP receives sworn Complaints Alleging Misfilled Prescriptions. Not generated from Adverse Event Reports. Most of these would not have occurred if the pharmacist complied with BOP requirements for: Prospective Drug Review Counseling All RPh’s presume the prescription is wrong until the pharmacist has satisfied him or herself it is correct.
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Page 1: 1/21/2016 - nmpharmacy.org 2 January 2… · 1/21/2016 2 All clerks and technicians are taught that if there is a question regarding a prescription, the RPh (or intern) must take

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-Medication Errors

-Prescription Opioid Overdose Epidemic

-Pharmacy Safety

-PMP

-Forgeries

Critical in preventing future medication errors

NABP: most states require hospital & medical facilities (including pharmacies) to report med errors

NMBOP requires adverse drug event reporting

Incident - a drug that is dispensed in error, that is administered

and results in harm, injury or death

Harm - temporary or permanent impairment requiring intervention

THE PHARMACIST IN CHARGE SHALL:

A. Develop and implement written error prevention procedures as part of the Policy and Procedures Manual.

B. Report incidents, including relevant status updates, to

the Board on Board approved forms within fifteen (15) days of

discovery.

“Significant Adverse Drug Event Reporting Form”

THE BOARD SHALL:

A. Maintain confidentiality of information relating to the

reporter and the patient identifiers.

B. Compile and publish, in the newsletter and on the Board

web site, report information and prevention recommendations.

C. Assure reports are used in a constructive and non-punitive manner.

BOP receives sworn Complaints Alleging Misfilled Prescriptions.

Not generated from Adverse Event Reports.

Most of these would not have occurred if the pharmacist complied with BOP requirements for:

Prospective Drug Review

Counseling

All RPh’s presume the prescription is wrong until the pharmacist has satisfied him or herself it is correct.

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All clerks and technicians are taught that if there is a question regarding a prescription, the RPh (or intern) must take the question.

Patients provide a major safety check

Counseling

“Show and Tell”

Because of the prevalence of generics, patients often think nothing of a change in medication appearance. Patients need to be retrained. At the time the patient is shown the pill during counseling, the RPh says “This medication will never change unless I tell you. If it ever changes, do not take it. Call me.”

RPh starts with, “What did your doctor tell you this was for?” and refill Rx with, “Tell me again what you take this for.” While this may seem unnecessary to the patient, an explanation that it is used to verify what the patient already knows, and thus saves time, works well.

the majority of medical errors are caused by faulty systems, processes, and conditions that:

lead people to make mistakes

fail to prevent mistakes

When an error occurs, blaming an individual does little to make the system safer and prevent someone else from committing the same error.

Root cause analysis (RCA): Process for identifying the basic or causal

factors that underlie variation in performance, including the occurrence or risk of occurrence of a sentinel event.

Focus is on systems and processes, not individual performance

Identifying root causes illuminates significant, underlying, fundamental conditions that increase the risk of adverse consequences.

RCA facilitates system evaluation, analysis of need for corrective action, tracking and trending

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Source: National Pharmacy Compliance News www.nabp.net/system/redactor_assets/documents/.../1QNatNews2013.pdf

Resources:

http://www.ismp.org/communityRx/aroc/

Tools

ISMP Community Pharmacy Medication Safety Tools and Resources

Root Cause Analysis (RCA) Workbook for Community/Ambulatory Pharmacy

ISMP Medication Safety Self Assessment for Community/Ambulatory Pharmacy

http://www.nccmerp.org/

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• http://www.slideshare.net/OPUNITE/dr-ileana-arias accessed 1.20.2016

Age-adjusted rate of drug overdose deaths and drug

overdose deaths involving opioids 2000-2014

http://www.cdc.gov/mmwr/preview/mmwrhtml/mm6450a3.htm?s_cid=mm6450a3_w#fig1 accessed 1/11/2016

Drug overdose deaths involving opioids, by type

of opioid — United States, 2000–2014

http://www.cdc.gov/mmwr/preview/mmwrhtml/mm6450a3.htm?s_cid=mm6450a3_w#fig2 accessed 1/11/2016

Source: http://www.slideshare.net/OPUNITE/rx15-workshop-mon200aleshiredowellnonotes

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http://www.nejm.org/doi/full/10.1056/NEJMra1508490

http://www.drugabuse.gov/publications/research-reports/relationship-between-prescription-drug-abuse-heroin-use/subset-users-may-naturally-progress-rx-opioids-to-heroin

CM Jones. Prescription Trends for Controlled Prescription Drugs. NIDA Webinar 9/21/2015. Based on IMS Health National Prescription Audit, Data Extracted 8/24/2015 http://www.drugabuse.gov/news-events/meetings-events/2015/09/latest-prescription-trends-controlled-prescription-drugs

http://www.drugabuse.gov/related-topics/trends-statistics/overdose-death-rates

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Drug Overdose Death Rates: Leading States, U.S., 2010, 2012, and 2014

Rank State Deaths per 100,000 2010 2012 2014 1 (1) (1) West Virginia 28.9 32 35.5 2 (3) (2) New Mexico 23.8 24.7 27.3 3 (2) (4) Kentucky 23.6 25.0 24.7 4 (5) Nevada 20.7 21.0 5 Oklahoma 19.4 (4) Utah 23.1 (3) New Hampshire 26.2 (5) Ohio 24.6 US 12.3 13.1 Sources: CDC National Center for Health Statistics, NM Department of Health (DOH)

Source: NM Epidemiology Volume 2014, Number 7 August 22, 2014

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long-term use of opioids (over 90 days)

high doses of opioids (over 120 MME/day)

combining opioids and benzodiazepines

combining opioids, benzodiazepines and carisoprodol

multiple provider episodes (5 or more prescribers or 5 or more pharmacies in one year).

Source: NM Epidemiology Volume 2014, Number 7 August 22, 2014

Source: Michael Landen, NM Department of Health: A 50 state convening to prevent opioid overdose and addiction September 17-18, 2015

Age-specific rates per 100,000 population; drug overdose primary type categories are not mutually exclusive

Source: New Mexico Substance Abuse Epidemiology Profile August 2014

https://ibis.health.state.nm.us/indicator/complete_profile/DrugOverdoseDth.html

https://ibis.health.state.nm.us/indicator/complete_profile/InjuryUnintenDeath.html

410 400

80

890

0

100

200

300

400

500

600

700

800

900

1,000

Workplace Health Care Criminal Justice Total

Doll

ar A

mou

nt

in M

illi

on

s

Estimated Costs of Prescription Opioid Abuse, Dependence, and Misuse, New Mexico, 2007

Note: New Mexico costs were estimated by multiplying estimated 2007 U.S. costs by the portion of 2007 U.S. prescription opioid overdose deaths that occurred in New Mexico (i.e., 231/14,408 = 0.016). Costs for the United States were derived in Birnbaum et al (2011) “Societal Costs of Opioid Abuse, Dependence, and Misuse in the United States,” Pain Medicine , April 12(4):657-67.

Source: 20130110 Costs for Mike (from Brad, 01-10-13).pptx – Note was modified from original

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1.7

2.1

1.5 1.7

1.9 1.6

1.9

3.2 3.3

3.8

4.4

6.2

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

Per 1,000 Live

Births Drug Withdrawal Syndrome in Newborns

New Mexico, 2000-2011

NOTE: Data include hospital discharges from in-state, non-federal hospitals (IHS not included) for both primary and secondary diagnoses.

SOURCE: New Mexico Department of Health, Hospital Inpatient Discharge Data

Source: New Mexico Substance Abuse Epidemiology Profile August 2014

Past 30-day Painkiller Use to Get High Grades 9-12, New Mexico, 2007-2013

Nonmedical Use of Pain Relievers in the Past Year among Youths Aged 12 to 17,

by State: Percentages, Annual Averages Based on 2012 and 2013 NSDUHs

• Source: SAMHSA, Center for Behavioral Health Statistics and Quality, NSDUH, 2012 and 2013.

POSTED: 8:38 am MST December 12, 2011

ALBUQUERQUE, N.M. -- Drug Enforcement Agents said prescription medications are the new gateway drug for teens, forming an expensive dependence that leads kids to look for cheaper ways to get high.

"It's really becoming the forefront of what is getting kids addicted to controlled substances, and the very obvious gateway from prescription narcotics and opioids to then, heroin," Chavez said.

When the habit becomes too expensive, the DEA said, teens turn to heroin, which is cheaper but offers a similar high.

"Those kids, they take a vicodin, oxycodone, and it becomes too expensive. And now, they're looking toward a bb of heroin," Chavez said.

OPIOID UNINTENTIONAL OVERDOSE AND

ABUSE, EPIDEMIC RESPONSE

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expands upon the Administration’s National Drug Control Strategy and includes action in four major areas to reduce prescription drug abuse:

Education

Tracking and monitoring

Proper medication disposal

Enforcement Source: Epidemic: Responding to America’s Prescription Drug Abuse Crisis; Executive Office of the President of the United States; 2011; http://www.whitehouse.gov/sites/default/files/ondcp/policy-and-research/rx_abuse_plan.pdf

Source: Prescription Painkiller Overdoses in the US; CDC; Nov 2011

Source: Prescription Painkiller Overdoses in the US; CDC; Nov 2011

Laws Requiring a Physical Examination before Prescribing

Laws Requiring Tamper-Resistant Prescription Forms

Laws Regulating Pain Clinics

Laws Setting Prescription Drug Limits

Laws Prohibiting “Doctor Shopping”/Fraud**

Laws Requiring Patient Identification before Dispensing

Laws Providing Immunity from Prosecution/Mitigation at Sentencing for Individuals Seeking Assistance During an Overdose

Source: http://www.cdc.gov/HomeandRecreationalSafety/Poisoning/laws/state/index.html **general language

Prescription Drug Abuse: Strategies to Stop the Epidemic

October 2013

Examined a set of 10 indicators of strategies being used in states to help curb the epidemic, including: - Rescue Drug Laws - Good Samaritan Laws - Medical Provider Education Laws - Support for Substance Abuse Treatment - ID Requirement - PMP

Score Summary: 10 out of 10: New Mexico and Vermont Key recommendations from the report include:

Educate the public to understand the risks of Rx drug use to avoid misuse in the first place;

Ensure responsible prescribing practices, including increasing education of healthcare providers and prescribers to better understand how medications can be misused and to identify patients in need of treatment;

Increase understanding about safe storage of medication and proper disposal of unused medications, such as through "take back" programs;

Make sure patients do receive the pain and other medications they need, and that patients have access to safe and effective drugs

http://healthyamericans.org/reports/drugabuse2013/

Results from the 2013 National Survey on Drug Use and Health

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16.19.6.15, A. DISPENSED PHARMACEUTICALS, COLLECTION AND DISPOSAL: Patient dispensed legend and OTC medications that are

unwanted or expired may be returned to an authorized pharmacy for destruction.

A protocol must be submitted and approved by the board.

Once approved the pharmacy is authorized to collect pharmaceuticals for destruction.

Under current law, a DEA registrant (pharmacy, practitioner, etc.) may NOT accept controlled substance from a non-registrant (i.e. dispensed by Rx).

http://www.cabq.gov/police/programs/pharmaceuticals/

Household medications may be properly disposed by taking them to the Metropolitan Forensic Science Center located at 5350 2nd ST NW (south of Montano Road on 2nd Street behind the Gerald Cline Memorial Police Substation).

Hours: Monday through Friday, 8 a.m. to 5 p.m.

Medications may also be disposed at any of the six area command substations, Monday through Friday from 8 a.m. to 5 p.m. Complete list is on the web page.

Only pills, no chemo or medical waste - web page has instructions and details.

http://www.cdc.gov/vitalsigns/heroin/infograp

hic.html#use

Rescue Drug Law: In 2001, NM became the first state to amend its laws to make it easier for medical professionals to provide naloxone, and for lay administrators to use it without fear of legal repercussions. (NMSA 24-23-1, 24-23-2; NMAC 7.32.7)

In 2007, NM became the first state to amend its laws to encourage Good Samaritans to summon aid in the event of an overdose. (NMSA 30-31-27.1)

Source: Legal Interventions to Reduce Overdose Mortality: Naloxone Access and Overdose Good Samaritan Laws; The Network for Public Health Law May 2013

Source: The Network for Public Health Law, last updated April 2015

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ALERTS

Posted to system by users

Identifies doctor shoppers, forgers, etc.

If you request a patient report on a person who has an alert in the program, a yellow triangle will appear on the screen.

Clicking on the triangle will open the alert for your review

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A RPh SHALL REQUEST AND REVIEW A PMP REPORT IF:

PERSON EXHIBITS POTENTIAL ABUSE/MISUSE OF OPIATES

OVER-UTILIZATION

EARLY REFILLS

MULTIPLE PRESCRIBERS

SEDATED/INTOXICATED

UNFAMILIAR PATIENT

PAYING CASH INSTEAD OF INSURANCE

A RPh SHALL REQUEST AND REVIEW A PMP REPORT IF:

OPIATE Rx FROM UNFAMILIAR PRACTITIONER

OUT OF STATE OR USUAL GEOGRAPHIC AREA

A RPh SHALL REQUEST AND REVIEW A PMP REPORT IF:

providing opiates for a patient that is receiving chronic pain management prescriptions.

High Risk Prescribing Patterns

• Long term use of opioids

• High doses of opioids

• Overlapping prescriptions of opioids from

different prescribers

• The combination of opioids and sedative-

hypnotics

• The combination of opioids, benzodiazepines

and carisoprodol

• Multiple Provider Episodes ( MPE: Doctor and

pharmacy shopping)

ARE THE FOLLOWING PRESCRIPTIONS

STOLEN Rx FORMS?

PHOTOCOPIED PRESCRIPTIONS?

COMPUTER SCANNED PRESCRIPTIONS?

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